Vinyl Flooring UK
Reviews:

169 reviews in the last 12 months810 total reviews  

4.35
Good
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Top positive review

18 Nov 2023
 Verified review
Only thing would be to maybe give an estimated delivery date at the time of ordering specific items - I ordered over a weekend and so had to wait for the email to tell me when it would be delivered. It was delivered quickly, but it would be better to know more in advance really to make preparation for the delivery. And even though the delivery man delivered to my doorstep (along a pathway), he must have dragged it as the end packaging at both ends was ripped & muddy. Luckily not through to the vinyl so you wrap them very well. But apart from that, I'm very happy with them - 2nd or 3rd time I've used them and will use them again. Great prices, great customer service guys, great products.

Top negative review

12 Mar 2023
 Verified review
Initially we ordered our vinyl flooring and everything was fine . We had a confirmation saying they had it in stock , then a couple of days later we had a message saying it was going to be delivered the next day. Within 10 mins after that message we had an email saying they’d not got it in stock , after multiple phone calls and struggling to get in touch Friday I was promised that my product would be here on Saturday and we still have no product, not sure if anyones had this experience we have but the customer service has been shocking .
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Reviews for Vinyl Flooring UK

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23 Dec 2023
 Verified review
Received my bathroom flooring, excellent quality and quick delivery, thankyou
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7 Dec 2023
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Easy website, accurate ordering, prompt delivery
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22 Dec 2023
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Very good service, very helpful and efficient.
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17 Dec 2023
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Nice flooring. This is the 3rd lot I’ve had
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15 Dec 2023
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Good value product with prompt delivery
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15 Dec 2023
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Quick delivery, good quality vinyl.
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6 Dec 2023
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Good price and speedy delivery.
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25 Dec 2023
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True to picture
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28 Nov 2023
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Great service
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15 Dec 2023
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Terrazzo

Vinyl ok
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15 Dec 2023
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13 Dec 2023
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5 Dec 2023
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30 Nov 2023
 Verified review

Sample not matching order

I paid for a sample, then had to pay postage to get it delivered. The sample was superb so I placed the order. Vinyl arrived, completely different. Different name to sample, although correct number. They said batch was slightly paler, nonsense. Offered 10 % discount. Samples must represent order as this is breach of contract. Picture shows small sample on top of delivered roll.
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10 Dec 2023
 Verified review
Flooring not delivered, company said delivery attempted but I was in all day, checked CCTV and ring doorbell and confirmed no delivery attempt was made. A week later still no flooring!
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18 Nov 2023
 Verified review

Great prices, great customer service guys, great products

Only thing would be to maybe give an estimated delivery date at the time of ordering specific items - I ordered over a weekend and so had to wait for the email to tell me when it would be delivered. It was delivered quickly, but it would be better to know more in advance really to make preparation for the delivery. And even though the delivery man delivered to my doorstep (along a pathway), he must have dragged it as the end packaging at both ends was ripped & muddy. Luckily not through to the vinyl so you wrap them very well. But apart from that, I'm very happy with them - 2nd or 3rd time I've used them and will use them again. Great prices, great customer service guys, great products.
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19 Nov 2023
 Verified review
Had no problem ordering from the company, but was a bit disappointed with delivery that was delayed by two days so that meant I was not in when package was delivered, then driver ignored large sign on door to leave at neighbours ,but the product is great
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8 Nov 2023
 Verified review

Good selection of vinyl flooring.

Good selection of flooring(vinyl in my case.) Prices were fair,ordering was simple,and I was kept informed of delivery,which was quick and on time.
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28 Oct 2023
 Verified review
Speedy service , great choice of flooring, good price..can't take pictures as it as not yet been laid.. would recommend
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13 Nov 2023
 Verified review
Excellent and efficient service. Delivery within 2 days and emails updating progress. Will definitely use again.
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