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Top positive review
18 Nov 2023
Verified review
Only thing would be to maybe give an estimated delivery date at the time of ordering specific items - I ordered over a weekend and so had to wait for the email to tell me when it would be delivered. It was delivered quickly, but it would be better to know more in advance really to make preparation for the delivery. And even though the delivery man delivered to my doorstep (along a pathway), he must have dragged it as the end packaging at both ends was ripped & muddy. Luckily not through to the vinyl so you wrap them very well. But apart from that, I'm very happy with them - 2nd or 3rd time I've used them and will use them again. Great prices, great customer service guys, great products.
Initially we ordered our vinyl flooring and everything was fine . We had a confirmation saying they had it in stock , then a couple of days later we had a message saying it was going to be delivered the next day. Within 10 mins after that message we had an email saying they’d not got it in stock , after multiple phone calls and struggling to get in touch Friday I was promised that my product would be here on Saturday and we still have no product, not sure if anyones had this experience we have but the customer service has been shocking .
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Reviews for Vinyl Flooring UK
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18 Nov 2023
Verified review
Great prices, great customer service guys, great products
Only thing would be to maybe give an estimated delivery date at the time of ordering specific items - I ordered over a weekend and so had to wait for the email to tell me when it would be delivered. It was delivered quickly, but it would be better to know more in advance really to make preparation for the delivery. And even though the delivery man delivered to my doorstep (along a pathway), he must have dragged it as the end packaging at both ends was ripped & muddy. Luckily not through to the vinyl so you wrap them very well. But apart from that, I'm very happy with them - 2nd or 3rd time I've used them and will use them again. Great prices, great customer service guys, great products.
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13 days ago
Verified review
Had no problem ordering from the company, but was a bit disappointed with delivery that was delayed by two days so that meant I was not in when package was delivered, then driver ignored large sign on door to leave at neighbours ,but the product is great
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8 Nov 2023
Verified review
Good selection of vinyl flooring.
Good selection of flooring(vinyl in my case.) Prices were fair,ordering was simple,and I was kept informed of delivery,which was quick and on time.
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13 Nov 2023
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Excellent and efficient service. Delivery within 2 days and emails updating progress. Will definitely use again.
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8 days ago
Verified review
Good quality flooring and great that they were able to send the sample beforehand
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10 days ago
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Vinyl was great and good quality.
Very happy with the price
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15 Nov 2023
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Easy and comprehensive website and great choice
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18 Nov 2023
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Great communication quick delivery all good
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14 Nov 2023
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Very quick despatch quality flooring
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12 days ago
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Quick turn around
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4 days ago
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Great service
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8 days ago
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10 days ago
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13 days ago
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15 Nov 2023
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13 Nov 2023
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7 Nov 2023
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2 days ago
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Sample not matching order
I paid for a sample, then had to pay postage to get it delivered. The sample was superb so I placed the order. Vinyl arrived, completely different. Different name to sample, although correct number. They said batch was slightly paler, nonsense. Offered 10 % discount. Samples must represent order as this is breach of contract. Picture shows small sample on top of delivered roll.
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4 Nov 2023
Verified review
Give correct information about delivery and dispatch
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