Vinyl Flooring UK
Reviews:

169 reviews in the last 12 months810 total reviews  

4.35
Good
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Top positive review

18 Nov 2023
 Verified review
Only thing would be to maybe give an estimated delivery date at the time of ordering specific items - I ordered over a weekend and so had to wait for the email to tell me when it would be delivered. It was delivered quickly, but it would be better to know more in advance really to make preparation for the delivery. And even though the delivery man delivered to my doorstep (along a pathway), he must have dragged it as the end packaging at both ends was ripped & muddy. Luckily not through to the vinyl so you wrap them very well. But apart from that, I'm very happy with them - 2nd or 3rd time I've used them and will use them again. Great prices, great customer service guys, great products.

Top negative review

12 Mar 2023
 Verified review
Initially we ordered our vinyl flooring and everything was fine . We had a confirmation saying they had it in stock , then a couple of days later we had a message saying it was going to be delivered the next day. Within 10 mins after that message we had an email saying they’d not got it in stock , after multiple phone calls and struggling to get in touch Friday I was promised that my product would be here on Saturday and we still have no product, not sure if anyones had this experience we have but the customer service has been shocking .
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Reviews for Vinyl Flooring UK

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3 Feb 2024
 Verified review
Delivery notification came far too late - 2hour window sent 15 mins after the start of the 2 hours! Otherwise can't fault them.
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15 Dec 2023
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Good value product with prompt delivery
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19 Nov 2023
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Had no problem ordering from the company, but was a bit disappointed with delivery that was delayed by two days so that meant I was not in when package was delivered, then driver ignored large sign on door to leave at neighbours ,but the product is great
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24 Nov 2023
 Verified review
Good quality flooring and great that they were able to send the sample beforehand
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7 Jul 2023
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Good review

Unfortunately you didn't have the flooring I wanted and was only notified after paying . But was offer to wait or to change it .as 8 had already pulled the floor up after ordering I didn't want to wait . The delivery guys was lovely and so helpful not sure of there names but would like to give them credit . This is my second time ordering and I would order again tank you
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1 May 2023
 Verified review

Took one week not 2 days

On website stated that if ordered on Thursday would arrive on Saturday, not quite the case as they have to check whether it is in stock and then arrange for delivary, so I ordered on Friday and it arrived a week later. However saying that really good price and good quantity so overall am very pleased.
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17 Apr 2023
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Late Delivery but Resolved by Great Customer Service

I hadn’t received my flooring on the date shown for delivery from the company Tuffnells (who may I add are useless) however once speaking with one of the managers at VinylflooringUk they were more than accommodating and ensured my flooring was delivered. When it arrived the quality was excellent.
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13 May 2023
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👍

Everything was great apart from the delivery service. Nothing to do with vinyl flooring but, they should definitely sort a new courier.
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22 Mar 2023
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Item was not in stock when I placed the order, the Web site was not upto date. Money refunded within hours. Would use again.
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2 Apr 2023
 Verified review
Lovely vinyl flooring. Colour same as picture on website. Very good delivery time. Very pleased with purchase!
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27 Mar 2023
 Verified review
Service was great, the only negative was the flooring was damaged in transit, however they resent me new ones.
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8 Oct 2023
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Delivery was when expected but expensive. Product was as expected.
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17 May 2023
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Delivered quickly. End of roll damaged but had enough for room .
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24 Jul 2023
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decent online company

Seem a decent company had a minor issue would use again.
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10 May 2023
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Quick and easy to order fast delivery good quality
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31 Jul 2023
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Easy to deal with
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10 Mar 2023
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