Vinyl Flooring UK
Reviews:

169 reviews in the last 12 months810 total reviews  

4.35
Good
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Top positive review

18 Nov 2023
 Verified review
Only thing would be to maybe give an estimated delivery date at the time of ordering specific items - I ordered over a weekend and so had to wait for the email to tell me when it would be delivered. It was delivered quickly, but it would be better to know more in advance really to make preparation for the delivery. And even though the delivery man delivered to my doorstep (along a pathway), he must have dragged it as the end packaging at both ends was ripped & muddy. Luckily not through to the vinyl so you wrap them very well. But apart from that, I'm very happy with them - 2nd or 3rd time I've used them and will use them again. Great prices, great customer service guys, great products.

Top negative review

12 Mar 2023
 Verified review
Initially we ordered our vinyl flooring and everything was fine . We had a confirmation saying they had it in stock , then a couple of days later we had a message saying it was going to be delivered the next day. Within 10 mins after that message we had an email saying they’d not got it in stock , after multiple phone calls and struggling to get in touch Friday I was promised that my product would be here on Saturday and we still have no product, not sure if anyones had this experience we have but the customer service has been shocking .
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Reviews for Vinyl Flooring UK

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24 Nov 2023
 Verified review
Good quality flooring and great that they were able to send the sample beforehand
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22 Nov 2023
 Verified review
Vinyl was great and good quality. Very happy with the price
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15 Nov 2023
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Easy and comprehensive website and great choice
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18 Nov 2023
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Great communication quick delivery all good
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14 Nov 2023
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Very quick despatch quality flooring
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20 Nov 2023
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Quick turn around
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24 Nov 2023
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22 Nov 2023
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19 Nov 2023
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15 Nov 2023
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13 Nov 2023
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7 Nov 2023
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4 Nov 2023
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Give correct information about delivery and dispatch
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9 Nov 2023
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Wasn't expecting such a high delivery cost
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7 Jul 2023
 Verified review

Good review

Unfortunately you didn't have the flooring I wanted and was only notified after paying . But was offer to wait or to change it .as 8 had already pulled the floor up after ordering I didn't want to wait . The delivery guys was lovely and so helpful not sure of there names but would like to give them credit . This is my second time ordering and I would order again tank you
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14 Apr 2023
 Verified review

Delivery is very quick,

Delivery is very quick. And the price is very good. The vinyl is well packaged we rang and email the company to find out where is our order as the tracking system is not very quick of updating there system but they’re very quick to respond. Couldn’t fault them we love our new flooring will recommend this company.
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26 Aug 2023
 Verified review
Very easy to order. I was kept advised all along about my order - whether it was in stock, when it would be delivered (and by who). It was delivered exactly as I was advised - well wrapped and appears to be in perfect condition and as described on the website. I haven't actually opened and laid it yet!!
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1 May 2023
 Verified review

Took one week not 2 days

On website stated that if ordered on Thursday would arrive on Saturday, not quite the case as they have to check whether it is in stock and then arrange for delivary, so I ordered on Friday and it arrived a week later. However saying that really good price and good quantity so overall am very pleased.
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17 Apr 2023
 Verified review

Late Delivery but Resolved by Great Customer Service

I hadn’t received my flooring on the date shown for delivery from the company Tuffnells (who may I add are useless) however once speaking with one of the managers at VinylflooringUk they were more than accommodating and ensured my flooring was delivered. When it arrived the quality was excellent.
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25 Apr 2023
 Verified review
Easy to use website.have not laid the vinyl on the floor yet but I’m pleased with the product. Just one comment, would be good if you could order vinyl in 1.5 mtr width. Very quick delivery. Will use this company again if I need any more flooring.
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