vinylflooringuk.co.ukReviews

: 515Good

4.43

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 21/07/2021
updated on: 18/08/2022
vinylflooringuk.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At vinylflooringuk.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 21/07/2021
updated on: 18/08/2022
vinylflooringuk.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At vinylflooringuk.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for vinylflooringuk.co.uk

196 verified reviews in the last 12 months

515 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago 
I sent an email enquiring whether the selected vinyl was the same as my last order. I was surprised by a telephone call explaining that the supplier had changed and the vinyl maybe slightly different. I was most grateful for the call as it enabled me to make my decision whether to risk it or change the design. The subsequent order came very quickly as had the previous two orders. Thank you.
Report review

Show all positive reviews

the most relevant critical review


4 months ago
I ordered a vinyl which was confirmed by email as being in stock. I received confirmation from the delivery company that they had been informed of the order. I also recieved an email from Vinyl Flooring UK to say it had been shipped, only to then be told it was out of stock. Total waste of time.
Report review

Show all critical reviews

Reviews for vinylflooringuk.co.uk

Filter 
 Sort by Relevance 
 Verified review
3 months ago
Report review
 Verified review
3 months ago
Ordered some flooring. Courier failed to deliver after 5 days saying my products at their delivery depot Chased up with email- no response Phone call to company stated they would chase courier and call me back by the end of the day. No phone call. In the end, opted for a refund- that I am yet to receive. Based on this, definitely don’t recommend using this company.
Report review
Answer by vinylflooringuk.co.uk
2 months ago
Hi, As per our telephonic we have resolved the issue and we have also raised this issue with the courier as because of their inefficient and ineffective performance you had to go trough this inconvenience. Thanks Vinyl flooring UK
 Verified review
3 months ago
The order comprised of the vinyl as well as the adhesive. Both were scheduled to arrive in 3-4 days but arrived after 7 days and that too incomplete order. The adhesive never got delivered and still struggling to get a refund for the same! The contact number for customer services doesnt work and have to rely on emails which arent prompt either
Report review
 Verified review
3 months ago
Ordered and no stock, or of the alternative I was interested in, pointless, they need to update their website with availability
Report review
 Verified review
4 months ago
Poor customer service, still awaiting call back regards my carpet to which should have arrived thurs, still no clue where it is. Not happy
Report review
 Verified review
4 months ago
Helped us out with a client who had been targeted by rouge traders & cowboys really appreciate their speedy assistance
Report review
 Verified review
4 months ago
Delivered promptly the flooring is as described and is ready and waiting fitting, the price was excellent.
Report review
 Verified review
4 months ago
Great service, swift delivery and top-class product. Thank you.
Report review
 Verified review
4 months ago
Very good flooring, Easy to order and arrange delivery.
Report review
 Verified review
4 months ago
As described fast delivery and kept informed.
Report review
 Verified review
4 months ago
Rapid delivery and an excellent product
Report review
 Verified review
4 months ago
Lovely vinyl, really happy!! 😁
Report review
 Verified review
4 months ago
Excellent service and product
Report review
 Verified review
4 months ago
Great choice. Quick delivery
Report review
 Verified review
4 months ago
Report review
 Verified review
4 months ago
I ordered a vinyl which was confirmed by email as being in stock. I received confirmation from the delivery company that they had been informed of the order. I also recieved an email from Vinyl Flooring UK to say it had been shipped, only to then be told it was out of stock. Total waste of time.
Report review
 Verified review
4 months ago
Gave status order being processed one week later said order dispatched with a note sorry out of stock should we raise a refund, having had my money for a week and starting to arrange the colour scheme for the room around the flooring I’m not impressed
Report review
 Verified review
4 months ago
Communication is useless. Answered once at start of week and been ignored since. Delivery still not arrived despite saying it would be by today and a tracking number that doesn’t work. Wouldn’t recommend at all tbh!!
Report review
 Verified review
4 months ago
You advertised a floor that I bought and paid for to be then told it was discontinued. I got my money back with no problem but felt let down that its still advertised on your site ?
Report review
 Verified review
4 months ago
Have not received the goods and with one delivery cancelled have had no notification if when to expect delivery
Report review