desenio.co.uk

Reviews:

Hi, thanks for your review. We are very sorry that you are not happy with our paper for the prints. We print our posters on matte, 200 g, uncoated premium paper. The paper is ageing-resistant and we've chosen to use a matte surface for a high-quality feel with no glare. If you have any further questions about our products or need help with your issue, please contact our customer service at info@desenio.co.uk. We wish you a nice day! /DESENIO

Dear customer, Thank you for bringing this issue to our attention. We are very sorry to hear that your posters were damaged during transport. We strive to use the best packaging material for the shipping of our products. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO

Dear customer, Thank you for your comments. We're so sorry to see that you received a damage package! This is of course not how we would like our customer's experience to be. Thank you for your feedback, it will help us to improve the customer experience. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi Elaine, Thank you for your feedback. We're so sorry to hear about the problems you have experienced with our freight partner! This is of course not how we would like our customer's experience to be. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO

Hi Julie, Thank you for bringing this issue to our attention. We are sorry to hear that you did not received your order. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO

Hi Laura, Thank you for your feedback. We are very sorry to hear that you are not satisfied with the quality of our canvases, we strive to have the strongest and most beautiful canvases. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi Alix, Thank you for bringing this issue to our attention. We are sorry for your overall bad experience. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO

Dear customer, Thank you for bringing this issue to our attention. We are sorry that your posters arrived damaged. We are making every effort to provide our customers with products of high quality. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Hi Mandy, Thank you for bringing this issue to our attention. We are sorry that your posters arrived damaged. We are making every effort to provide our customers with products of high quality. Sadly I can not find any contact from you, however, our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Hi Carly, Thank you for bringing this issue to our attention. We are very sorry to hear that you are not satisfied with the quality of our posters. We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish. Regarding the different size, our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Hi Leaela, Thank you for your feedback. We’re sorry you feel that way. We print our posters on 200g uncoated, premium matt paper, which we inform of on the website. The paper is also age-resistant, and we have opted for a non-reflective matte finish. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi, Thank you for bringing this issue to our attention. We are very sorry to hear that you are not satisfied with the quality of our posters. We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. Thank you, have a nice day! /DESENIO

Hi Deborah, Thank you for your feedback. We are sorry to hear about the issues you have experienced with your order, however, we are glad that you were already assisted by our customer service team. We wish you a lovely day! /DESENIO

Hi Molly, Thank you for bringing this issue to our attention. We are sorry to hear that you have not received your order. We apologise for the inconvenience and thank you for your patience. Due to increased workload, it takes more time for Customer Service team to reply., however, we can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO

Dear customer, Thank you for your feedback. We are sorry to hear that you are not satisfied with the service you have received, however, we can see that you are already in contact with one of our customer service agents, who has provided you the best solution for your concern. We wish you a lovely day! /DESENIO

Hi Steven, Thank you for bringing this issue to our attention. We are sorry that your orders arrived damaged. We are making every effort to provide our customers with products of highest quality based on industry standards. We are glad to hear that you where assisted with replacements and our customer service team remains available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi Annajean, Thank you for bringing this issue to our attention. We are very sorry to hear that you are not satisfied with the quality of our posters. We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish. Our customer service will soon be in contact with you regarding the off line print. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Hi Tony and Janet, Thank you for bringing this issue to our attention. We are sorry that you are not satisfied with the prints you have ordered. We strive to make our product description as clear as possible and inclusion of a printed white border in the print is included in the product description.and we are sorry as well about the issues you have experienced with your order overall. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi Vickie, Thank you for bringing this issue to our attention. We are sorry to hear that you have not received your order. We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern. We wish you a lovely day! /DESENIO

Hi Jonny, Thank you for your feedback. We are sorry for your overall bad experience with us. We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern. We wish you a lovely day! /DESENIO