FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,549 reviews in the last 12 months18,402 total reviews  

4.93
Excellent

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Most relevant positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Most relevant negative review

22 Apr 2024
 Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables…. Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
MC
Mike C.
Bedford
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Reviews for FutureShop.co.uk

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13 Aug 2024
 Verified review
I've bought several times from this shop and they always fulfil all my expectations. Great job!!
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for your fantastic review! We are thrilled to hear that we have consistently fulfilled all your expectations. Your satisfaction is our top priority, and we appreciate your loyalty. We will continue to work hard to provide you with the same level of service in the future.
13 days ago
 Verified review

Great Dealer

One of the best dealers in the UK.Well packaged,speedy delivery. Fair product pricing and range.
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Answer by FutureShop.co.uk
13 days ago
Thank you for the fantastic review! We’re delighted to hear that you consider us one of the best dealers and appreciate our packaging, speedy delivery, fair pricing, and product range. We look forward to serving you again!
AF
Andrew F.
Burton on Trent
13 hours ago
 Verified review
Quick Delivery is very important to me because at Afaudio we like to keep our customers happy.
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JT
John T.
Ramsgate
26 Aug 2024
 Verified review

Pleasant purchase experience!

Great choice of products, simple enough order placement, item delivered as planned. All good!
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Answer by FutureShop.co.uk
27 Aug 2024
Hi John, Thank you for the wonderful review! We're so glad to hear that you had a pleasant purchase experience with us. It’s great to know that you appreciated our product selection, easy ordering process, and timely delivery. We aim to make every step of the process as smooth as possible for our customers.
MW
Mark W.
Exeter.
13 days ago
 Verified review
As a long time customer, the professional, knowledgeable and friendly service continues.
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Answer by FutureShop.co.uk
13 days ago
Thank you for being a long-time customer! We’re thrilled to hear that our professional, knowledgeable, and friendly service has consistently met your expectations. We look forward to continuing to serve you!
4 days ago
 Verified review
Good value, beautiful termination of speaker cables, incredibly speedy free delivery.
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Answer by FutureShop.co.uk
3 days ago
Hi Ben, Delighted to hear you found good value in our products and appreciated the beautiful termination of the speaker cables. Nice to know that our speedy free delivery hit the mark. We look forward to serving you again.
22 Aug 2024
 Verified review
Faultless service with excellent packaging, again, and shipped sooner than expected.
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Answer by FutureShop.co.uk
23 Aug 2024
Thank you for your fantastic review! We’re delighted to hear that you experienced faultless service, excellent packaging, and an earlier-than-expected shipment. At Future Shop, we aim to exceed your expectations in every aspect.
14 Aug 2024
 Verified review
Excellent service and when something has been out of stock they’ve kept me updated.
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Alan, Thank you for your review! We are delighted to hear that you received excellent service from us. We understand the importance of keeping our customers updated when items are out of stock, and we strive to provide transparent and timely communication.
28 Aug 2024
 Verified review
Excellent shop, first stop for all my cable needs, excellent range and great prices
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Answer by FutureShop.co.uk
13 days ago
Thank you for the wonderful review! We’re thrilled to be your first stop for all your cable needs and that you appreciate our range and prices. We look forward to serving you again!
MS
Malcolm S.
Wokingham
6 days ago
 Verified review

Excellent service as always.

Excellent advice provided via phone before purchase. Items arrived next day.
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Answer by FutureShop.co.uk
3 days ago
Glad you found our phone advice helpful and that your items arrived the next day. Thank you for your kind feedback.
14 hours ago
 Verified review
You were informative about timescale, shipping and, of course, the products.
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15 hours ago
 Verified review
Informative website, convenient to order and delivery in promised timescale.
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14 Aug 2024
 Verified review
All excellent! Great products and very keen pricing with quick delivery.
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Mike, Thank you for your fantastic review! We are thrilled to hear that you found our products to be great and our pricing to be very keen. We understand the importance of offering competitive prices while maintaining high-quality products.
24 Aug 2024
 Verified review

Good product security shipped

Good product with precisely tracked, fairly fast, and secure shipment!
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Answer by FutureShop.co.uk
27 Aug 2024
Thank you for your feedback! We’re glad to hear that you were satisfied with the product and our shipping process. At Future Shop, we prioritise providing secure, timely deliveries and keeping our customers informed every step of the way
PH
Phil H.
Douglas, Isle of Man
16 hours ago
 Verified review
Great service, all The products I need , good value - rapid dispatch
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14 Aug 2024
 Verified review

Consistently Good Service

Have purchased from them several times - no problems, quick delivery.
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Richard, Thank you for your review! We are delighted to hear that you have consistently received good service from us. Your satisfaction is our priority, and we appreciate your loyalty. We will continue to work hard to provide you with the same level of service in the future.
14 hours ago
 Verified review
Ordered XLR cables and they came within a couple of days. Perfect!!!
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13 days ago
 Verified review
Clear communications, good advice, fair price and prompt delivery
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Answer by FutureShop.co.uk
3 days ago
Thanks for your kind words. We’re glad to hear you had a great experience with clear communication, good advice, fair pricing, and prompt delivery. That’s exactly what we strive for. Looking forward to helping you again in the future.
28 Aug 2024
 Verified review

Solid 5 Stars

I have no complaints, and I applaud your efforts to do even better.
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Answer by FutureShop.co.uk
13 days ago
Hi Mark, Thank you so much for the 5-star review! We’re thrilled to hear you’re satisfied with our service. Your support means a lot to us, and we’ll keep striving to improve even more. We look forward to serving you again!
RM
6 days ago
 Verified review
Excellent service, robust packaging and use of secure courier.
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Answer by FutureShop.co.uk
3 days ago
Thank you for your great feedback. We’re pleased to hear that you appreciated our excellent service. We always aim to ensure your items arrive safely and securely. Look forward to hearing from you soon.