Review summary
Customers consistently praise the knowledgeable, friendly, and helpful support they receive, with issues and questions resolved quickly and efficiently. Many reviewers highlight the fast, reliable, and often earlier-than-expected delivery of their orders. The quality and performance of the products are highly rated, with notable improvements in audio experience and craftsmanship. Customers also appreciate the tailored, expert advice that helps them make the right product choices for their needs and budgets. The website is widely regarded as easy to use, informative, and efficient for browsing and placing orders. Additionally, the extensive selection of products across different price points caters to both beginners and enthusiasts. Pricing is often described as competitive or fair, with customers feeling they receive good value for the quality of products and service.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsFutureShop.co.uk
(6)
(2)
(3)
(20)
(586)
Verified
2nd Time Round
This is my 2nd time ordering from futureshop and I knew what speaker wire I was after and ordering it was straight forward. I've not had it fitted yet so can't mention how it is but I do have it for my front LCR speakers and I really enjoy the sound it brings.
Reply from FutureShop.co.uk
Thank you for coming back to us for a second order. Great to hear the cable has already impressed you with your front LCR speakers, and we hope it works just as well once the new run is fitted.
Verified
Good quality and prices, quick to dispatch. Small suggestion when shipping customer cable of different length maybe put sticker of length on cable, makes it easier to sort which cable is going where without unwinding and comparing the cables.
Reply from FutureShop.co.uk
Thanks, Stephen. Great to hear you’re pleased with both the quality and prices.
Your note about labelling cable lengths is a helpful idea, much appreciated.
Verified
Expertise at the end of a phone
I have used futureshop many times. They always offer good advice, way beyond my layman’s knowledge. They cater for all levels - from the economical to the stratospheric. They always deliver promptly. They are my reference point when buying hifi accessories
Reply from FutureShop.co.uk
Thank you for your kind words. We’re really pleased you see us as your go-to place for Hi-Fi accessories and that the advice and range have been helpful over the years. Your trust means a lot to us.
Verified
Purchase & shipping to U.S. of QED interconnects was expedient. After realizing, a day after placing the order, that I had ordered the wrong part, an email to them had the order and payment quickly adjusted with no fuss. The fast response was appreciated.
Reply from FutureShop.co.uk
Hi Terry,
Thank you for sharing your experience. We’re glad the order adjustment was handled quickly and that everything reached you in the U.S. without delay. Your kind words are much appreciated.
Verified
Good to deal with, and reliable.
In my personal opinion Futureshop are good to deal with. Should you have a problem their support team are on the ball,and things are sorted out quickly
They are also good for advice if you are unsure of what will actually be a good fit for you,and your budget. I have made many purchases here,and no doubt more in the future
Reply from FutureShop.co.uk
Thank you for your thoughtful feedback; it is much appreciated.
We really value your continued trust and look forward to helping with future upgrades whenever you're ready.
Verified
Staff member ,Nigel ,asking questions about listening room etc wanting to offer best solutions.
Also, quick response to calls, emails and posting equipment.
Best of all was the quick and efficient response when my new purchase needed attention.
It was THE BEST SERVICE!
Reply from FutureShop.co.uk
Thank you for sharing this. Nigel will be delighted to know his advice and support made a real difference. We’re glad the follow-up was handled quickly and you were looked after from start to finish. Your feedback really means a lot.
Verified
Upon a recommendation from Mark, I purchaed the Merlin Tarantula speaker cables;
The cables have improved stereo imaging, soundstage and presence to the music.
A good, worthwhile upgrade. Well done team "Futurshop"
Reply from FutureShop.co.uk
Hi Michael,
Thank you for your feedback and for giving the Merlin Tarantula speaker cables a try. We’re delighted to hear they’ve enhanced your system’s imaging and soundstage.
Mark will be pleased his recommendation worked well for you.
Verified
Ordered some cables from future shop, third order now and securely delivered and great packaging, the only place I will order from, really knowledgeable staff, you can buy with confidence and they give great advice if you’re in doubt about anything
Reply from FutureShop.co.uk
Thank you for your continued trust in us. It’s great to know your orders have arrived safely each time and that our team’s knowledge and advice have been helpful.
We really value your loyalty and support.
Verified
Outstanding online retailer
A wide range of quality products at competitive prices. Website is intuitive and easy to navigate. Delivery was v quick with everything well packaged etc. Would happily buy from again. Highly recommended
Verified
PURCHASED QED GOLDEN ANNIVERSARY CABLES - OUTSTANDING UPGRADE - MADE MY SET UP OF Q CONCEPT 30 SPEAKERS WITH DENON RCD N12 CD PLAYER PLUS YAMAHA SUBWOOFER - SOUND INCREDIBLE
Reply from FutureShop.co.uk
Thank you for your feedback. The QED Golden Anniversary cables are an excellent match for your system, and it’s great to hear they’ve made such a strong improvement to the sound.
Verified
My ‘go to’ company for audio cables.
I can’t fault this company on either price or customer service. I made a couple of silly mistakes with my order, and they were more than happy to help, updating it for me several times and still managing to get my items delivered quickly. Outstanding service.
Reply from FutureShop.co.uk
Thanks for the wonderful feedback. Appreciate you choosing us as your go to for audio cables and we’re always here whenever you need us.
Verified
Highly recommended
This is my second order from future shop and arrived well packaged and as notified will not hesitate to use again excellent service.
Verified
A big thumbs up
Always provide a prompt and excellent service. Many thanks. Site well organised and easy to locate what I'm looking for and an easy chat line if required. No negatives
Reply from FutureShop.co.uk
Hi dave,
Thank you for such positive feedback. We’re really pleased you find the site easy to use and the service consistently reliable. Your kind words and continued support mean a lot to us.
Verified
Atlas equator Turntable interconnect
Bought Atlas equator Turntable interconnect from future shop.
Absolutely solid high end interconnect makes significant difference from factory default interconnect came with Pro-jet Evo 2 turntable.
Delivery was swift. Thoroughly recommend the product and futureshop to all.
Reply from FutureShop.co.uk
Hi Joe,
Thanks for the great feedback, really pleased to hear the Atlas Equator interconnect has made a noticeable improvement to your Pro-Ject Evo 2 setup. It’s a solid upgrade over standard cables.
Appreciate the recommendation and glad the delivery was quick too.
Verified
Great Service very helpful
When I called for advice the call was answered straight away and the help provided was clear and helpful also not patronising as for them I'm sure my questions were simple. they are very helpful and gave good clear advice. really happy and will defiantly use again and recommend.
Reply from FutureShop.co.uk
Thanks so much for your kind words. We're delighted that you felt supported and received the clear, helpful advice you needed. No question is ever too simple, and we're always happy to help.
Appreciate the recommendation, and we look forward to helping you again!
Verified
Well done Futureshop. The customer service is second to none. Excellent advice, knowledgeable and helpful and never rushed. Can't fault it. The range of quality products is fabulous and there is a price range to suit all - that's to be commended.
Reply from FutureShop.co.uk
Hi Nick,
Thanks for the wonderful feedback. We appreciate your support and look forward to helping you again whenever you need us.
Verified
A most helpful team of experts, personally phoned to offer me the same cable of a longer length at the same price, because the shorter one was out of stock !
Very quick delivery too, highly recommended!
Reply from FutureShop.co.uk
Hi Steve,
Thank you for your thoughtful feedback. We’re glad the team could find a solution that worked out even better for you and that the delivery was quick as well. Your recommendation means a lot to us.
Verified
I ordered a hifi stand,competitively priced. It arrived quickly and I was updated throughout. On arrival a bolt was missing. Future Shop contacted the manufacturer and it arrived the next day. Very effecient and extremely helpful.
Reply from FutureShop.co.uk
Thanks for the thoughtful feedback. Really glad to hear the stand arrived quickly.
Sorry about the missing bolt, but pleased it was resolved straight away with the manufacturer.
We appreciate your support and are always here if you need anything else.
Verified
Great advice top service and quality products.
Top advice on all aspects of cable requirements. Gary has been particularly helpful in providing advice and recommendations regarding speaker cables for my system. I have purchased a number of items over the past 5 years or so. Always delivered promptly. 100% service every time. Thanks and keep up the good work.
Reply from FutureShop.co.uk
Hi Albert,
Thanks so much for the kind words and continued support over the years. Really pleased to hear Gary’s advice has been helpful and that you've been happy with the products and service every time. It means a lot to know you trust us with your setup and we’ll definitely keep working to maintain that standard. Always here whenever you need us.
Verified
Would highly recommend Futureshop, excellent communications, competively priced and quality products, and quick delivery.
Will be using them again!
Reply from FutureShop.co.uk
Thank you for your kind feedback. We’re glad you were happy with the communication, pricing, and delivery, and we really appreciate your recommendation and continued support.
How reviews work at Trusted Shops
You’ll find three types of reviews on Trusted Shops company profiles. Verified reviews have been collected by companies while being a Trusted Shops member, and have been verified. Reviews without a label have been written proactively by users and haven’t been verified. Companies can choose to add reviews from other review platforms to their company profile. These are marked as imported and aren’t included in the overall rating. Imported reviews are not verified.