FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,515 reviews in the last 12 months17,142 total reviews  

4.89
Excellent

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Certified since: 24 Oct 2013
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FutureShop.co.uk fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

8 Dec 2022
 Verified review
The usual futureshop performance. ie. One of the best selection of genuine cables, etc and options in the business, easy to negotiate website, competitive prices, very quick deliveries (and that's saying something at the moment ), and superb knowledge and friendly customer service where nothing is too much trouble.
MW
Mark W.
Exeter.

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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2 Nov 2023
 Verified review
I have always had excellent service from Futureshop, especially fast delivery. it’s my first stop for anything connected to Hi-Fi equipment.
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Answer by FutureShop.co.uk
7 Nov 2023
Hi John, We are thrilled to hear that you have consistently received excellent service from us, and that our fast delivery has been a standout feature for you. We are glad to be your first choice for all your Hi-Fi equipment needs. We appreciate your loyalty and trust in our brand. Thank you for your positive review of our company, Future Shop!
6 Nov 2023
 Verified review

Top marks

Very good range, at reasonable prices. Excellent customer service, providing helpful and knowledgeable support. Quick delivery
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Answer by FutureShop.co.uk
7 Nov 2023
We are thrilled to hear that you were impressed with our wide selection of products at affordable prices. Our team takes pride in providing exceptional customer service, and we are glad to know that we were able to offer helpful and knowledgeable support. Thank you for your review of Future Shop!
16 hours ago
 Verified review

Quick delivery- good prices

Always good prices and quick delivery. Technical support is also very good when you need it. First stop for anything they do!
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17 Nov 2023
 Verified review
Unfortunately the wrong product was sent but dealt with very well and received the correct one a couple of days later
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Answer by FutureShop.co.uk
11 days ago
Thank you for taking the time to leave a review for Future Shop. We apologize for the inconvenience of receiving the wrong product. However, we are pleased to hear that our team was able to handle the situation well and promptly provide you with the correct product within a couple of days.
JK
John K.
GLASGOW
3 days ago
 Verified review
Truly great place for audiophiles to shop competitive prices and helpful staff should you need a question answered
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Answer by FutureShop.co.uk
2 days ago
Hi John, Thank you for taking the time to leave a review about Future Shop. We are thrilled to hear that you had a truly great shopping experience at our store. Our team takes pride in offering competitive prices and providing helpful assistance to our valued audiophile customers.
MM
8 Nov 2023
 Verified review
Always reliable and supportive with advice and postage is always reliable especially important when sending abroad
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Answer by FutureShop.co.uk
14 Nov 2023
We are happy to hear that we have been reliable and supportive in providing advice and postage services. We understand the importance of reliable postage, especially when sending items abroad. We strive to continue providing excellent service to our customers and appreciate your support. Thank you for your review of Future Shop!
3 Nov 2023
 Verified review
Practical & helpful people manning front desk: Have always exceeded their remit in dealing with non tech customer.
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Answer by FutureShop.co.uk
7 Nov 2023
Thank you for the positive review of Future Shop! We are glad to hear that our staff have been practical and helpful in assisting you. We take pride in going above and beyond to help our non-tech customers feel comfortable and understand their purchases.
AA
Arjunaidi A.
Singapore
8 days ago
 Verified review
I made several purchases from futureshop and I am happy with their range of products, their prices and service.
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Answer by FutureShop.co.uk
2 days ago
Hi Arunaidi, Thank you for your feedback on Future Shop! We are thrilled to hear that you have made multiple purchases with us and are satisfied with our range of products, prices, and service. We strive to provide our customers with the best shopping experience possible and it is great to know we have met your expectations.
2 days ago
 Verified review

Excellent Products & Website

It's an easy to navigate website, the products are all top quality, price is good and delivery is really fast.
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3 Nov 2023
 Verified review

Top store

Quick and effecient response and details, very friendly, great knowledge, great site for navigate products.
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Answer by FutureShop.co.uk
7 Nov 2023
Hi Muhammad, We are happy to hear that you had a positive experience with our store. Our team takes pride in providing quick and efficient responses, along with friendly service and extensive product knowledge. We are also glad you found our website easy to navigate. Thank you for leaving a review for Future Shop!
13 Nov 2023
 Verified review

Excellent provider of quality products

Have used them for years and never been disappointed with their service and the quality of their products.
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Answer by FutureShop.co.uk
14 Nov 2023
Thank you for your review of Future Shop! We are happy to hear that you have been a satisfied customer for years. Our team takes pride in providing high-quality products and exceptional service. We value your loyalty and look forward to continuing to meet your expectations.
3 days ago
 Verified review

A Trusted Source

Clear website, good advice, fair pricing, knowledgable, quick response/delivery, suitable packaging.
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Answer by FutureShop.co.uk
2 days ago
Hi Warren, We are delighted to hear that you have found us to be a trusted source for your needs. We take great pride in providing our customers with a clear website, good advice, fair pricing, knowledgeable staff, and quick response and delivery. We also make sure to package our products in a suitable way to ensure they reach our customers in perfect condition. We appreciate your support and look forward to continuing to provide you with exceptional service.
8 days ago
 Verified review

Fast delivery, quality audio products

Fast delivery, good quality audio products that live up to the product descriptions and photographs.
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Answer by FutureShop.co.uk
2 days ago
We are happy to hear that you have had a great experience with our fast delivery and high-quality audio products. Our team works hard to ensure that our product descriptions and photographs accurately represent our products. We appreciate your feedback and hope to continue providing you with excellent service in the future.
9 days ago
 Verified review
Superb service as usual, special thanks to Geoff for getting my cables to me super quick.
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Answer by FutureShop.co.uk
9 days ago
Thank you for taking the time to leave a review, we truly appreciate it! We are delighted to hear that you had a superb experience with our service. We will make sure to pass on your special thanks to Geoff for his exceptional service in getting your cables to you quickly.
8 days ago
 Verified review
The customer service was excellent.The product is top notch and was fairly priced.
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Answer by FutureShop.co.uk
2 days ago
Thank you for your positive review of Future Shop! We are glad to hear that you had an excellent experience with our customer service. We pride ourselves on providing top-notch service to our customers.
15 Nov 2023
 Verified review
Fast shipping, good communication, nice upgrade, very pleased with the product.
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Answer by FutureShop.co.uk
16 Nov 2023
Hi William, Thank you for your review of Future Shop! We are thrilled to hear that you had a positive experience with our company. Our team works hard to ensure fast shipping and clear communication with our customers.
3 Nov 2023
 Verified review
Very straightforward order process, order arrived in good time. No issues at all
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Answer by FutureShop.co.uk
7 Nov 2023
We are delighted to hear that you found our order process straightforward and that your order arrived in a timely manner. Our team works hard to ensure a seamless and hassle-free shopping experience for our customers. Thank you for taking the time to share your feedback about your experience with Future Shop.
5 days ago
 Verified review

Straightforward no hassle transaction

Straightforward no hassle transaction. Speedy delivery. What more can I say.
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Answer by FutureShop.co.uk
2 days ago
We're glad to hear that your recent transaction with us was straightforward and hassle-free. Our team strives to provide speedy delivery to ensure our customers' satisfaction. Thank you for taking the time to share your positive experience with us.
16 Nov 2023
 Verified review

Great service...items in stock &…

Great service...items in stock & dispatched as arranged. High quality cables
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Answer by FutureShop.co.uk
16 Nov 2023
Hi Roy, Thank you for taking the time to share your experience with Future Shop. We are happy to hear that you received great service and that your items were in stock and dispatched promptly.
15 Nov 2023
 Verified review
Fast delivery with the correct product and keep you informed with the delivery
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Answer by FutureShop.co.uk
16 Nov 2023
Hi Leslie, Thank you for your positive review of Future Shop. We are glad to hear that you received your order promptly and that the product was correct. Our team takes great pride in providing fast and accurate deliveries, and we appreciate you taking the time to share your experience.