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Review summary
Customers consistently praise the fast delivery and prompt responses from the support team. Many reviewers appreciate clear, quick, and friendly communication via phone and email. The staff is frequently highlighted for their willingness to provide advice, go the extra mile to assist, and for their expert knowledge. Customers overwhelmingly describe the customer service as excellent, personal, and attentive. Additionally, customers are pleased with product availability and the ability to find items in stock when other retailers are out. Reviewers generally view prices as good or fair. A few customers note that prices are sometimes higher than competitors.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsPinknoise Systems
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Verified
Pinknoise are our default supplier for production sound equipment and accessories. They are always helpful and prepared to 'go the extra mile'. The have in the past arranged personalised demo's when there was a question as to which equipment was best suited, and sought out harder to find accessories.
Keep it up, the personal touch is what makes the difference. and thank you for being there !
Verified
They went above and beyond at Pinknoise. I made a purchase, and then realised afterwards that I had a voucher for £20 off I could have spent. I called them up and Ollie at PN was happy to add it to my order after the fact. Awesome service. Thanks Ollie and thanks Pinknoise. I'll be buying from them again.
Verified
Prompt delivery to the United States! The order arrived in under a week. One of the free gift mugs arrived broken, but with international shipping, that's why I picked two! Thank you for the great service - despite our country turning into what it has (I didn't vote for him, but I apologize, nonetheless). It was my first time ordering from your company, and I'll most likely be ordering another pair of CM4s from Pinknoise in the future. Thanks again!
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Ollie has been great to deal with and is very knowledgeable. Products arrived on time and packaged well. Great service
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Great Service!
This was my second time ordering from Pinknoise Systems. Both times a great service!
Really helpful with any questions and items delivered quickly! Thanks.
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I was a bit concerned about using for overseas shipping, but the promptness and notifications were fantastic. Won’t hesitate to use again.
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I’ve been dealing with Pinknoise for a few years now.
Just needed a little accessory on this occasion.
They almost always have the items in stock and delivered extremely quickly.
*****Highly recommended. *****
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Very helpful!
Very helpful, especially one of your employees Ollie who helped organise replacement products for the ones that were out of stock.
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Friendly and approachable.
I was surprised one day when a kind representative from Pinknoise contacted me when I had unwittingly left the website with items still in the basket. He alerted me to a promotion that was due to expire which meant when I came back I would not eligible. The staff member was happy to extend the promotion a couple of days for me while I was able to finalise my purchase. I really appreciate this friendly level of customer service.
I feel in good hands when dealing with staff at Pinknoise who are approachable and offer great advice.
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I have been using their services for many years and they are very good at being punctual and providing excellent service.
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Good price and good delivery time, and item as exoected
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Excellent customer service. Prompt delivery when the items are in stock. Maybe add a "item next restocked in x days/weeks" on buy page. Amazing service overall.
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Top review
Excellent customer service, great products and easy to use website.
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Pinknoise is Brilliant
Once again you have been amazing. The product is excellent and the customer service second to none. Brilliant.
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Always great
Always helpful, knowledgeable and a speedy service
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Quick delivery, good quality cable.
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Great service. Will use again.
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Great customer service Louise was very helpful when i wasnt sure about a mix of products, the shipment was speedy and first class. Thankyou for a great service!
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Good prices and swift delivery.
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We offer the finest Audio recording equipment for the Film, TV and Video production market. Our online shop based in the UK and the EU are complimented by World Class Customer service and back up.
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