Review summary
Customers consistently highlight fast and reliable delivery, a helpful and friendly customer service team, and a user-friendly ordering process. Many appreciate the great prices, frequent special deals, and valuable loyalty rewards. The wide selection and availability of products, including hard-to-find items, earn particular praise, as does the high and dependable product quality. Communication about orders and queries is also generally regarded as effective. Some customers, however, report occasional delays or issues with tracking and courier services. There are also a few mentions of insufficient updates on order or delivery status.
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Verified
Good quality products and good prices.
Delivery was fast and free. I have been using a different site for some time now, I had seen this site but I wanted to see if any other site gave me a better deal. My original site gave me loyalty points and a small chocolate in the packaging.
I noticed that my preferred vape was never part of any deals and prices were raised. This simple change has already saved me money. Keep this up and I will give you the same loyalty as you give me. Well done.
Verified
The Best
I have now made my fourth purchase from this tobacco company, and once again, the experience has been outstanding. Their customer service is excellent, very responsive, professional, and always willing to assist with any questions or concerns. The ordering process is smooth, and every order has arrived on time exactly as advertised. The quality of their products is consistently high, which is why I keep coming back. It is rare to find a company that combines premium products with such reliable service and attention to customer satisfaction. I highly recommend them to anyone looking for quality products and dependable service.
Verified
Dear Customer Service,
I placed my order on June 4, and today is June 14. So far, I have not received any tracking number or shipping information from any courier company regarding my shipment.
At the moment, I have no way of knowing where my package is, which shipping company is handling it, or when it is expected to arrive.
I would appreciate it if you could provide me with the tracking details and an update on the current status of my order as soon as possible.
Thank you for your assistance.
Kind regards,
Verified
Always delivers and communicates if there are any problems. Been a solid customer for over a year and happy that I found their site. From kits to accessories, they are always able to meet my requirement. Always someone available to answer your questions. One of the benefits is being rewarded as a customer with points that I can save up. Thank you:-)
Verified
Snelle verzending en pakket is goed te volgen met de track & trace. Ubervape doet het prima! Jammer dat de Nederlandse douane er tussen zit en de 21% VAT berekent over de zending en daardoor het pakket ook met dagen vertraagd wordt... maar daar kan Ubervape ook niets aan doen.
Verified
Always Great Service
Been ordering for years various mods and refills which I collect as local. Always great friendly service and advice from these guys. Have had deliveries on the odd occasion and spot on with packaging and delivery times.
Thanks guys
Verified
awsome delivery!
great delivery service..i googled to see if anyone had any more N3 filters for my old voopoo drag 2? and ubervape came in handy as they had them in stock! alongside heisenberg and tropical tsunami which were great juice additions... 5 stars!
Verified
My monthly orders of vape fluids and atomisers submitted to Ubervape are always quickly and accurately fulfilled. The quality of the products is just as expected.
Verified
Very impressed with delivery time, only 3 days including Sunday. Nice freebie included as well. Cheaper than the proper vape shop around the corner which always runs out.
Verified
Great company and product. I have used Ubervape for many years and never had a problem, they have what I want at a good price and always deliver when they say they will
Verified
I got the good deal at the time of my order,seller was great,get my order on time as promised,so 0 reasons for any negativity!!
Highly recommend purchasing from ubervape!
Verified
Quick and easy delivery but payment is a pain
Payment seems to be a problem and it always takes me several goes before payment goes through. Ordering is easy and arrives quickly just wish payment was not such a pain. I don’t have this problem with other online purchases
Verified
Supreme Stock to choose from Fantastic deals offers and bundles Great discounts Excellent Service and Super Rappid Delivery Thanks So Much Guys 👍🏼👍🏼
Verified
Great company
Love how quick the delivery is. Also the fact I've found a vape juice that almost mimics a menthol cigarette. Thanx very much
Verified
The customer service I received was second to none! 1st time I’ve used these guys and it definitely won’t be the last.
Thank you UberVape 😘
Verified
5 star service for years!
The team at Ubervape are without question the only company I trust. Top quality products and service. I've been buying from this company for over four years. I personally buy the vampire vape products and they always arrive on in perfect order and always within a week for free. Of course if it's in stock.
They are trustworthy to the end. If I could give them a higher rating I would.
Keep the great work 👍
Verified
I placed an order online but then noticed I had ordered the wrong strength, I emailed immediately and my email was picked up and my order was amended and dispatched in record time
Prices are very competitive and delivery costs are low, will order from again soon
First Class Service and worthy of 5 stars
Verified
Products are a fair price, however the company are let down by royal mail delivery. I have now been waiting a week for the ordered items and and royal mail tracking suggested the Products would be delivered first thing this morning and as of 11.30 they still haven't arrived. I would recommend the company but suggested you avoid the free Royal Mail delivery option
Verified
No hassle, great service. Very happy 😊
I liked the ease of using your ordering system. Everything laid out and nothing pushed. Delivery was great, arrived on time and well packaged. I will use again. Thank you 😊