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Review summary
Customers consistently praise the fast and reliable delivery times, often receiving their orders within 24-48 hours. Shoppers appreciate the wide and consistent availability of products, particularly hard-to-find items and the broad selection offered. Most customers find the prices highly competitive and value the deals, discounts, and overall value for money. The loyalty points system is noted as an extra incentive and adds additional value for repeat shoppers. Outstanding, friendly, and responsive customer service is frequently highlighted, especially when resolving issues or answering queries. Users also find the website and ordering experience intuitive, smooth, and easy to navigate, resulting in hassle-free purchases. Additionally, most issues, such as incorrect items or order problems, are resolved quickly and to the customer’s satisfaction. A few customers express dissatisfaction with the lack of updates on shipping or order status, indicating that communication regarding order progress could be improved.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsUbervape.co.uk
(44)
(13)
(18)
(36)
(807)
Verified
⭐⭐⭐⭐⭐
Absolutely brilliant service from Ubervape.co.uk! Great range of products, brilliant prices and everything is always handled quickly and professionally. Orders are dispatched fast and delivery is spot on.
I’ve found them to be a trustworthy and reliable company, and the whole experience from ordering to delivery has been excellent. Highly recommended!
Verified
Good quality products and good prices.
Delivery was fast and free. I have been using a different site for some time now, I had seen this site but I wanted to see if any other site gave me a better deal. My original site gave me loyalty points and a small chocolate in the packaging.
I noticed that my preferred vape was never part of any deals and prices were raised. This simple change has already saved me money. Keep this up and I will give you the same loyalty as you give me. Well done.
Verified
The gentleman always helps me by sending my oil out at the quickest opportunity he gets i ring inn when I run out and he does his best to get it to me. He even sends 2 parcels if he hasn't got enough off it. I can not fault this place. Cheaper to buy vape oil here than when shopping around.
Verified
The Best
I have now made my fourth purchase from this tobacco company, and once again, the experience has been outstanding. Their customer service is excellent, very responsive, professional, and always willing to assist with any questions or concerns. The ordering process is smooth, and every order has arrived on time exactly as advertised. The quality of their products is consistently high, which is why I keep coming back. It is rare to find a company that combines premium products with such reliable service and attention to customer satisfaction. I highly recommend them to anyone looking for quality products and dependable service.
Verified
Excellent service from ubervapes
Ubervapes have always delivered my order quickly and ontime really good selection of liquids, tanks, everything someone that vapes need,
Good thing is you collect points each time you shop so you can claim money off your order once you have enough every bit of saving helps
Verified
Dear Customer Service,
I placed my order on June 4, and today is June 14. So far, I have not received any tracking number or shipping information from any courier company regarding my shipment.
At the moment, I have no way of knowing where my package is, which shipping company is handling it, or when it is expected to arrive.
I would appreciate it if you could provide me with the tracking details and an update on the current status of my order as soon as possible.
Thank you for your assistance.
Kind regards,
Verified
Fantastic service
Placed around five orders with Ubervape over the last few weeks, every one went like clockwork, great products and fantastic shipping & delivery time, great service, wouldn’t hesitate to recommend Ubervape
Verified
Ubervape regularly fill my orders correctly and delivery them promptly. My last order and delivery were no exception. Ubervape is also doing very well in filling extra large orders in advance of the new vape tax coming in to effect on 1st October 2026.
Verified
Website is easy to use as it allows me to re-order. Delivery is always pick and I get updates on my order. I have been using Ubervape for 9 years now and I can see an improvement in customer service. Keep up the good work.
Verified
I order from this company monthly. Sometimes when im running out of vape oil the gentleman always prioritise getting my order out to me when I call in. Hes very accommodating I wouldn't order from anywhere else.
Verified
Good quality coils, all fire the same resistance no spiking, compared with some other retailers where I’ve received seconds or just fake. Also super fast delivery- 9am the following morning with free standard shipping
Verified
Great company to deal with
I’ve used Ubervape for many years and have always had a great service. I find the products great and the prices are always reasonable. The postal service is great within 24-48 hours. I will continue to use Ubervape for all my vaping needs
Verified
Ordered for the first time and all I can say is excellent, great communication and fast delivery. Will definitely use again.
Verified
Excellent service :) been using these for a few years, never a problem and always fast free delivery....wouldn't go anywhere else
Verified
Always delivers and communicates if there are any problems. Been a solid customer for over a year and happy that I found their site. From kits to accessories, they are always able to meet my requirement. Always someone available to answer your questions. One of the benefits is being rewarded as a customer with points that I can save up. Thank you:-)
Verified
Great fast reliable service I always use ubervape for my online orders definitely recommend and worth the 5 stars thank you ubervape
Verified
Returning customer very happy although delivery could be faster normally 2-3 days would love a next day option
Verified
I’ve been looking for some 5ml tanks for my smok vape without success until I spotted Uber vapes on the internet. The price was great and the product is perfect.
Verified
Snelle verzending en pakket is goed te volgen met de track & trace. Ubervape doet het prima! Jammer dat de Nederlandse douane er tussen zit en de 21% VAT berekent over de zending en daardoor het pakket ook met dagen vertraagd wordt... maar daar kan Ubervape ook niets aan doen.
Verified
As always great service. Only issue is the liquids coming in individual boxes which are a pain. Much prefer them come loose.
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +441279439602
- www.ubervape.co.uk
- sales@ubervape.co.uk
- Harlow, Essex, GBR
About
Discover the joys of vaping at Ubervape, the UK's fastest growing online retailer for vaping and electronic cigarettes. From affordable premium starter kits for the first-time quitters to the best Box...
