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Top positive review
1 Jun 2023
Verified review
I have recently been trying to get a company that sells real elux 600 puffs sour apple, you would think that easy but 10 out of the 11 places I've used have been fake. You can tell by taste and the inner wrapping is white instead of the black elux sign. This is the only place that have sent me the real ones at a really amazing price. I've found my forever store now. Thank you uber vapes for selling honest products
Normally every time I order from Ubervape’s it’s a perfect 10 out of 10 order. Unfortunately when I received my parcel this time it was inside a clear bag from Royal Mail saying damaged goods and packaging. I do understand that Royal Mail must of damaged the parcel and it’s not Ubervape’s fault but I was a bit gutted to had two bottles less of juice and everything else was covered in juice .Luckily my new mod had its own packaging on the outside of the box. I didn’t think there was any point complaining to Royal Mail over a few quid but I thought if I wait for the review then I could explain then Ubervape’s could do something about it . Normally like I said previously every order before I reviewed a 5 out of 5 stars .
Still haven't recoeved an update about my order I placed 5 days ago. I ordered from vape UK and recoeved my order 3 days later. This one still hasn't even been dispatched
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2 Apr 2024
Verified review
Too long to dispatch items been waiting nearly a week
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13 days ago
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1 Mar 2024
Verified review
Wrong order
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17 Feb 2024
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Ordered 9th February still waiting to recent order emailed them still no response won’t be using them again
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22 Feb 2024
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31 Dec 2023
Verified review
really slow delivery
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10 Dec 2023
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The item apparently was delivered but I wasn't in, no card was left to say someone had delivered it which leaves me trying to trace where it's gone without knowing which delivery company was used or any tracking information. Contacted the company about this who then gave me a tracking number without telling me which delivery form. After 2 emails to the company last week the items still haven't arrived despite me paying extra for 1-2 days delivery 8 days ago, nor have I received a refund which I have had to raise the issue with my bank to have my money returned to me.
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7 Nov 2023
Verified review
Disappointed. I didn’t get my parcel yet. The order should be here on Friday. I’ve emailed Royal Mail and Ubervipe to located my order as looks like the parcel been delivered to any other address and no one of them takes any action or replyed to my emails… unbelievable!
Should I go and check all the addresses in the village? I don’t think that’s my job.. it’s good when I paid for my order but when I have to get it no one says anything. Unbelievable!
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2 Oct 2023
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Not rec'd my order from the 25th September. Order shows as pending and the money has left my bank account. I have emailed them 4 times and not had a reply.
Really disappointed in the customer service as up until now never had a problem other than the odd pod that was faulty.
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16 Nov 2023
Verified review
report to www.actionfraud.police.uk . immediately! and report to your bank for blocking money . Completely fraudulent, with fake royal mail tracking! I have never seen before like this !
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26 May 2023
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Item showing as stock went to collect got text next day item wasn't in stock was arriving Saturday and as shop closed Saturday won't be able to get untill Tuesday due to Bank Holiday
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2 Jun 2023
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Three weeks after payment im told no stock!! I'm now waiting on a refund. Poor communication, taken several days to reply to my emails when chasing delivery
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11 Jun 2023
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I never even received my parcel and I am nearly £50 down and no vape , will not be ordering from here again
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9 Aug 2023
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I have payed for express delivery and received the package with delay
The capes bought are not good at all
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6 Jun 2023
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I ordered Golisi batteries, but they sent me some basic batteries and won't reply to my email about it.
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5 Dec 2023
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Waited over 10 days now for my order to arrive and received no reply from the vendor.
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4 Jun 2023
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Still haven't received my order.
No email to confirm items have been dispatched
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3 Sept 2023
Verified review
Unhappy
I didn't receive everything I just got coils not the replacement pod 😔
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5 Jun 2023
Verified review
I haven't received my orders yet. So 1 star at present time.
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