Castle CamerasReviews

: 607Excellent

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Castle Cameras - Independent camera equipment retailer

New and secondhand camera equipment, including DSLRs, Mirrorless, lenses, bags and tripods. Buy Canon, Nikon, Sony, Fujifilm, Panasonic and accessories at Castle Cameras.
Contact
Castle Cameras
329 Wimborne Road
BH9 2AD Bournemouth
United Kingdom
Authorised representative
BRIAN FRANCIS BANFIELD CALLOW, RACHEAL ELIZABETH TATTUM

Reviews for Castle Cameras

4.98/5.00
Excellent
How is the rating calculated?

170 reviews in the last 12 months

98 %
2 %
3 stars
0 %
2 stars
0 %
1 star
0 %
607 total reviews

What other customers say about their experience with Castle Cameras

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11 days ago
I ordered a Canon M5 kit at a bargain price from the web site, got an email acknowledging the order then a phone call to say there might be a problem with getting it to me but they would do their best. Another phone call the following day - problem sorted and it arrived the next day. Excellent customer service, my new kit arrived as specified and has turned out to be a joy to use. Thanks to all at Castle Cameras - I will use you again when I can!
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17 days ago
I haven't had many opportunities to use the filter yet but I am sure the quality is fine. Overall service and delivery were excellent.
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23 days ago
Prompt replies to my emails and I am pleased with the items that Mark recommended. Delivery was very quick.
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5 days ago
Used item described as "as new", arrived in perfect condition. Will happily order unseen again.
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8 days ago
Excellent to deal with, nice product with speedy service, many thanks
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9 days ago
Competitive price and extremely good service. Highly recommend.
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14 days ago
I ordered the product and it arrived at the predicted time.
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1 month ago
Prompt next day delivery of my order. No problems.
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9 days ago
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18 days ago
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1 month ago
It was easy to navigate the website, they actually had the camera I was looking for (I’d been in conversation with Canon website and they couldn’t supply it - and didn’t seem that bothered!), I’d tried Jessops and an independent local camera shop, all with no joy - I found everything I’d wanted to buy - I couldn’t get the bundle that Canon offered exclusively - but discounts for the bundle and lens on offer helped and I purchased battery and filters at reduced prices too. The delivery process was smooth. My purchase arrived within 2 days. It was well packed and correct. Not had time to have a go with the camera yet - but all looks fine. One criticism / request - extended warranty options. Canon website offered free 2 years manufacturers warranty. Couldn’t find anything on the website about a warranty. Otherwise faultless service and I would recommend Castle Cameras and I’ll use them again if I need equipment.
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1 month ago
My experiences with Castle Cameras has always been good. Over the years, I've purchased many cameras, all of which were purchased from this friendly, and very helpful High Street business. I would never hesitate in recommending them to all keen photographers. You simply can't beat good, and traditional personal service, and that is what I've always had from all members of their staff. Thank you, CC... It's been a pleasure doing business with you. Bang on!
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2 months ago
A great Service and brilliant communication throughout the whole process. Far greater and better than I received from that nationwide well known fiasco of a high street chain owned by a member of the Dragons Den. There is nothing needed to improve as the Service is beyond reproach
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2 months ago
Suffering from 'lockdown syndrome' I realised I needed a different lens to play with. I ordered a 16mm prime which confirmation email suggested might not be with me for a few days. Next day I was pleased to see Brian arriving on his bike with my new lens. Thanks Brian!
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2 months ago
You could not do any better. Speedy delivery. I was having trouble finding this Lens. I came across this website and I will certainly be using it again. Already told my friend who is also a keen photographer. Thank you.
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2 months ago
First class service from Castle Cameras. After ordering a lens from them last week, this was despatched the same day and arrived early the next. V impressed.
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2 months ago
Excellent service. Next work day delivery despite C-19 lockdown. I was particularly impressed by the environmentally friendly home delivery by bicycle!
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2 months ago
Its always lovely to do business with the "little" guys that are "huge" on customer service and knowledge and with a great "can do" attitude!
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1 month ago
Staff were very helpful. Prompt to respond and happy to check. Item was dispatched promptly and nicely packed.
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1 month ago
Ordered an item online on a Sat, and received on the Tuesday. Great Service
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