Castle Cameras- Logo - reviews

Castle Cameras
Reviews:

128 reviews in the last 12 months1,261 total reviews  

4.96
Excellent
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Most relevant positive review

10 Jul 2024
 Verified review
Used Canon 5D MK III received exactly as described, well packed delivered quickly. Very happy with this item. I will mention that as with any used items there can be small issues, but that's not the fault of the seller. In my case I had to order replacement rubber side port covers as one of mine tore off when I tried to spin in out of the way ... this is due to rubber aging and is easily repaired with parts for 5D readily available on eBay or AliExpress as it's such a popular camera model. This was the one and only issue and is something that can happen with any old item. It doesn't affect my opinion on the excellent service and wonderful camera I received, so I can only give 5 stars to Castle Cameras. Thank you!

Most relevant negative review

1 day ago
 Verified review
delivery was quick, however before ordering I asked the online chat if the item could be mounted on a tripod and was told it was a standard 1/4 20 thread so i ordered a tripod mount. when the item arrived there was no such mounting point which meant i wasted £20 on something that has no use :/ my advice, sort out the sales people giving incorrect information.
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Reviews for Castle Cameras

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10 days ago
 Verified review

Last minute order - excellent service and prompt delivery

I had ordered the binoculars from Amazon originally and they failed to deliver them twice when they said they would so I contacted Castle Camers and spoke to a lady called Deborah, she checked they had them in stock and advised me to purchase online. She actually kept the product with her and waited for my purchase and had them sent promptly - what more could you ask for!
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Stuart N.
Southampton
12 days ago
 Verified review
Very quick service. Item well packed. Very pleased indeed. Although a previously used item, it was in mint condition.
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26 Sept 2024
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Bought a wider canon shoulder strap. Good price, quick delivery.
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23 hours ago
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13 days ago
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Bob M.
Maybole
25 Sept 2024
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1 day ago
 Verified review
delivery was quick, however before ordering I asked the online chat if the item could be mounted on a tripod and was told it was a standard 1/4 20 thread so i ordered a tripod mount. when the item arrived there was no such mounting point which meant i wasted £20 on something that has no use :/ my advice, sort out the sales people giving incorrect information.
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28 Aug 2024
 Verified review

Great service and knowledge

Helpful, knowledgeable, responsive. They are experts and their prices are good, they have a great range of stock. My first port of call when looking for new kit, or advice or problem solving
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15 Aug 2024
 Verified review
Excellent service. Really easy to order on line and delivered next day with tracking that follows your parcel all the way. I would definitely use Castle Cameras again
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20 Aug 2024
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Very good prices and a speedy delivering.. Well done Castle cameras a 5***** service
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1 Sept 2024
 Verified review
Transaction wet smooth,very efficient company,would recommend
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12 Aug 2024
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Excellent service quick delivery on order. item well packaged
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6 Sept 2024
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6 Sept 2024
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6 Sept 2024
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25 Aug 2024
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23 Aug 2024
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12 Aug 2024
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18 Jul 2024
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Above and beyond service from castle cameras

First class service from castle cameras. Heading to South Wales from Shropshire for a photograph/camping weekend. I realised, as I was about to leave, I'd lost a battery. I phoned castle cameras and asked if I buy a battery, would they be kind enough to put it on charge and I'd collect on my way through as I was camping with no facility to change it myself. They were happy to do so and a few hours later I pick up my full charged battery. Just wish I had a camera shop as nice and well stock as this closer to home!
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22 Jul 2024
 Verified review
Excellent customer service - kept me updated throughout and even advised on a cheaper option for a lens that I had purchased. Great to make use of a smaller local provider supported by an efficient online presence.
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