Reviews for castlecameras.co.uk



Excellent

4.96/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 127 Trusted Shops reviews collected in the last 12 months.
In total, castlecameras.co.uk has already collected 465 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/11/2019
Date of order
07/11/2019
14/11/2019
Helpful staff making purchases very easy.
5.00
Excellent

Date of publication
12/11/2019
Date of order
04/11/2019
12/11/2019
Always a pleasure to deal with Castle Cameras.
They usually have some bargains on offer and items are always delivered in good time.
5.00
Excellent

Date of publication
05/11/2019
Date of order
29/10/2019
05/11/2019
Good price, quick delivery. Smooth transaction.
5.00
Excellent

Date of publication
30/10/2019
Date of order
23/10/2019
30/10/2019
I’ve been there a couple of times and had good service. I prefer to buy expensive equipment from a recommended specialist shop which guarantees items.
4.00
Good

Date of publication
30/10/2019
Date of order
23/10/2019
30/10/2019
GREAT SERVICE, HIGHLY RECOMMENDED.
5.00
Excellent

Date of publication
29/10/2019
Date of order
22/10/2019
29/10/2019
Great company to deal with, will always use again
5.00
Excellent

Date of publication
27/10/2019
Date of order
19/10/2019
27/10/2019
All round excellent service
5.00
Excellent

Date of publication
08/10/2019
Date of order
30/09/2019
08/10/2019
Very professional - ordered and delivered within 24 hours
5.00
Excellent

Date of publication
04/10/2019
Date of order
27/09/2019
04/10/2019
Brilliant service always willing to help
5.00
Excellent

Date of publication
03/10/2019
Date of order
26/09/2019
03/10/2019
No problems great service and very helpful
5.00
Excellent

Date of publication
29/09/2019
Date of order
22/09/2019
29/09/2019
Superb, helpful and very friendly service and a great company to deal with.

An initial problem with my order was dealt with very efficiently and solved within a couple of minutes. I received my order the following day.
5.00
Excellent

Date of publication
23/09/2019
Date of order
16/09/2019
23/09/2019
Efficient fast service. Competitively priced quality items.
5.00
Excellent

Date of publication
22/09/2019
Date of order
15/09/2019
22/09/2019
very good service
5.00
Excellent

Date of publication
18/09/2019
Date of order
10/09/2019
18/09/2019
Quick and efficient, excellent product
5.00
Excellent

Date of publication
15/09/2019
Date of order
08/09/2019
15/09/2019
Delivery was very quick,
Good price as well.
5.00
Excellent

Date of publication
12/09/2019
Date of order
04/09/2019
12/09/2019
This was a on line purchase, item was correct and in stock, and was delivered two days earlier than stated, wonderful, you can't get better than that. Rick
5.00
Excellent

Date of publication
11/09/2019
Date of order
04/09/2019
11/09/2019
Great store - knowledgable staff.
5.00
Excellent

Date of publication
07/09/2019
Date of order
31/08/2019
07/09/2019
A pleasure to buy from them, excellent service. Most helpful.
5.00
Excellent

Date of publication
06/09/2019
Date of order
30/08/2019
06/09/2019
Thanks for a pleasant and entirely satisfactory purchase experience. Highly recommended shop.
5.00
Excellent

Date of publication
02/09/2019
Date of order
26/08/2019
02/09/2019
Excellent price and quick delivery. What's not to like?
5.00
Excellent

Date of publication
30/08/2019
Date of order
23/08/2019
30/08/2019
Great range of quality products available. Efficient website and ordering process. Speedy service.
5.00
Excellent

Date of publication
26/08/2019
Date of order
19/08/2019
26/08/2019
Knowledgeable & helpful staff, great offers and fast delivery even using the 'standard' delivery option.
5.00
Excellent

Date of publication
26/08/2019
Date of order
19/08/2019
26/08/2019
Very prompt delivery. Couldn't ask for a better service.
5.00
Excellent

Date of publication
23/08/2019
Date of order
16/08/2019
23/08/2019
Very helpful staff when I rang with my query. The following on-line order was simple and quickly fulfilled.
5.00
Excellent

Date of publication
22/08/2019
Date of order
15/08/2019
22/08/2019
Correct item arrived promptly and in protective packaging
5.00
Excellent

Date of publication
21/08/2019
Date of order
13/08/2019
21/08/2019
Overnight delivery by post of the right branded product. Could not ask for more.
5.00
Excellent

Date of publication
11/08/2019
Date of order
04/08/2019
11/08/2019
Great service and good prices
5.00
Excellent

Date of publication
10/08/2019
Date of order
02/08/2019
10/08/2019
Goods as described arrived on time
5.00
Excellent

Date of publication
30/07/2019
Date of order
23/07/2019
30/07/2019
Quality products and excellent service
5.00
Excellent

Date of publication
30/07/2019
Date of order
23/07/2019
30/07/2019
As always good service with Castle Cameras. Sorted out a question with the website promptly and the item came the next day, can’t get better than that
5.00
Excellent

Date of publication
29/07/2019
Date of order
01/07/2019
29/07/2019
Got what I want at a good price, when I wanted it. What’s not to like?
5.00
Excellent

Date of publication
22/07/2019
Date of order
15/07/2019
22/07/2019
The reply to my email was much appreciated.I was going round in circles trying to find the correct replacement lens cap for my camera. Hugh was able to assist me .Many thanks.
5.00
Excellent

Date of publication
17/07/2019
Date of order
08/07/2019
17/07/2019
The items arrived the day after they were ordered, can't fault that.
5.00
Excellent

Date of publication
13/07/2019
Date of order
06/07/2019
13/07/2019
Did exactly what it said on the 'tin'. Delivery within two working days too.
5.00
Excellent

Date of publication
11/07/2019
Date of order
04/07/2019
11/07/2019
the
5.00
Excellent

Date of publication
11/07/2019
Date of order
22/06/2019
11/07/2019
I can't fault the ordering process. Customer service was excellent and pro-active in answering a query. On top of that, their pricing is largely competitive. Yes, I'm very pleased with my purchase
5.00
Excellent

Date of publication
08/07/2019
Date of order
30/06/2019
08/07/2019
Ordered paid and collected in 24 hours. Good price, efficient service. Proper camera shop.
5.00
Excellent

Date of publication
06/07/2019
Date of order
28/06/2019
06/07/2019
Bought online and collected from the shop a couple of hours later as I decided not to wait for free delivery. All present and correct, shop was busy but several shop assistants available. Staff were certainly spending time and not rushing people discussing cameras with customers to help them with their purchases.
5.00
Excellent

Date of publication
05/07/2019
Date of order
28/06/2019
05/07/2019
Very happy the item and delivery, would recommend.
5.00
Excellent

Date of publication
02/07/2019
Date of order
25/06/2019
02/07/2019
Good prices, great and easy website and delivery really quick, will bookmark this shop and will return again
5.00
Excellent

castlecameras.co.uk

Contact
329 Wimborne Road
BH9 2AD Bournemouth
United Kingdom
racheal@castlecameras.co.uk
castlecameras.co.uk
Owner
Castle Cameras
329 Wimborne Road
BH9 2AD Bournemouth
United Kingdom
Authorized representative
BRIAN FRANCIS BANFIELD CALLOW, RACHEAL ELIZABETH TATTUM
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with castlecameras.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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