Review summary
Customers consistently praised the fast and reliable delivery, often highlighting next-day arrivals. Support was frequently described as helpful, knowledgeable, prompt, and proactive in resolving issues. Most customers found the prices competitive and highlighted good value for the quality received. The website was regularly noted as easy to use, making finding and purchasing products straightforward. Customers reported high satisfaction with the quality and reliability of both products and packaging. Communication was usually prompt and clear, though a few customers noted delays or lack of updates in rare cases.
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How Trusted Shops prevents fake reviewsReviews3dprima.co.uk
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Verified
Flexible Material
1st tie using this company directly, very easy website to use & very good delivery times. I have short listed them as one of my main material suppliers.
Also to note I had an issue with a material that I could not get anymore, explained what I'm after & they suggested 2 flex materials which I bought & now testing for this particular bike part.
Verified
Excellent value, excellent quality prints
I bought this for my son as he is working on his final uni project and waiting for the university's printers were causing him a lot a stress as it was becoming difficult to book them. He has used this printer multiple times now- he found it easy to set up and it produces excellent quality 3D prints. I thoroughly recommend this printer - it is excellent value giving excellent results.
Verified
Fast efficient service but with using DPD for next day delivery is a hit and miss with DPD 3 times I had ordered filament it has not turned up the next day despite following the tracker which delivered in the next close but did not deliver my package
Verified
Where to begin?!
I made my order at about 11:45pm on a Wednesday evening, order appeared to go through twice, called the next morning and everything was sorted out swiftly from the top quality customer service. My order was supposed to be a preorder but whilst on the call they informed me that my order would be shipped that day and arrived promptly on the Friday morning.
Verified
Excellent service. Despite having an issue with my 3D printer (manufacturers fault), I couldn’t have asked for more help and support from the team to quickly help resolve the issue for me. Friendly, and helpful team!
Verified
Easy to navigate the website a very cheap prices and quick delivery and I haven’t had a problem with this printer from the time it come outthe box not like conventional FDM printers
Verified
Great company to deal with, whoever I spoke was very knowledgeable and so helpful. Goods were delivered on time as stated and very competitively priced. Well done for all your support.
Verified
Great overall experience
Easy to contact, quick reply. Good price and in stock. Delivery next day as promised (on a Saturday) printer in perfect condition. Great overall experience.
Verified
Good website, good prices and sticking to promised delivery. Cannot think of anything I didn't like. Would recommend whole-heartedly.
Tony Anslow
Verified
A++×
Contacted them about a specific printer came back really quickly.
Theredore bought said machine and was delivered next day.
Cannot say that is not great customer service
A+++
Verified
Outstanding Service
I recently purchased two Polymaker PolyDryer Docks and Boxes from 3DPrima.co.uk and couldn't be happier with my experience. The competitive pricing made it an easy choice, and I was pleasantly surprised by the next day delivery, which was both prompt and reliable. Their customer service was exceptional, providing swift responses and ensuring that everything went smoothly from start to finish. Highly recommended for anyone looking for quality products and outstanding service!
Verified
Great service!
Ordered items were quickly dispatched and delivered within their timeframe. Items were very well packaged and arrived in perfect condition, I will be using this company again in the future.
Verified
I use 3dprima for all my 3d printing needs and have used them now for well over a year. Always great products and always a great after care service should there be any problems
Verified
Really impressed
Good price, well packaged and like brand new.
Done a few prints already pleased with the finish straight out of the box.
Good communication and prompt delivery have had items from you before and would definitely recommend you to others.
Verified
My order came quickly and on time and the advice was good too; I haven't yet opened the product or used the product
Verified
EVERYTHING FROM BEGINNING TO END WAS PROFESSIONAL AND SPEEDY. PRICE WAS REASONABLE. ENJOYING THE PRINTER AND HOPEFULLY HOPING TO UPGRADE SOON. THANK YOU GUYS.
Verified
Excellent service from 3D Prima, printer delivered very quickly.Also what I find important is you can speak to some if you have a problem. I highly recommend this company.
Verified
My 13yr old Grandson is absolutely over the moon bought as a Christmas present for him and we allowed him to have it early.
It has gotten him off his devices and back doing things he loved pre covid which is making and building things.
I was doubtful at first as I knew very little about 3d printers, but seeing the look on his face the excitement and how animated he is designing and making family little gifts even the dog has a new dog tag. Best buy by far.
Verified
I ordered filament online and was really surprised by how quickly it arrived. Easily found what I was looking for. Good products and good service!
Verified
The biggest positive for me was there was no messing around I ordered based on the item being available at a certain time granted the item was delayed by two days because of customs but there were open and honest about it can't fault them