FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,423 reviews in the last 12 months17,822 total reviews  

4.93
Excellent

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Certified since: 24 Oct 2013
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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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Jake S.
London
28 Feb 2024
 Verified review
Refund options could be clearer. Nothing on the printed enclosed label
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Jacob, Thank you for bringing this to our attention. We apologise for any confusion regarding our refund options and will definitely look into making them clearer. Your feedback is valuable to us, and we want to ensure that our customers have a seamless shopping experience.
28 Feb 2024
 Verified review
Goods received promptly every time i have used them. Excellent service
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Michael, We're delighted to hear that you've consistently had positive experiences with our service and that your orders have been delivered promptly! Providing excellent service and ensuring timely delivery are top priorities for us.
28 Feb 2024
 Verified review
Good stock of excellent products at a range of prices. Fast delivery.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Michael, We're thrilled to hear that you found our product selection impressive and our delivery service speedy! Offering a diverse range of quality products at various price points is important to us.
14 Mar 2024
 Verified review

Amazing service

Very happy with the product and service. Would definitely use again.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Michael, Thank you for your review of Future Shop! We are thrilled to hear that you had an amazing experience with our service and product. We strive to provide top-notch service to all of our customers and we are delighted to know that we have met your expectations.
29 Feb 2024
 Verified review

Great!

Always great advice when you need it, reliable and fast service!
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Answer by FutureShop.co.uk
1 Mar 2024
Thank you for your kind words! We're thrilled to hear that you've consistently received great advice and reliable, fast service from us. Providing helpful assistance and ensuring prompt service are top priorities for us, and we're delighted that we've met your expectations.
6 Mar 2024
 Verified review
Delivered exactly what was described for a very decent price.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your positive review of Future Shop. We are glad to hear that we were able to deliver exactly what was described and at a very decent price.
14 Mar 2024
 Verified review
Great experience, very easy to deal with and quick delivery.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Kathleen, Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us. Our goal is to provide excellent customer service and make the purchasing process as easy as possible.
10 Mar 2024
 Verified review
Great helpful and accurate advice- very efficient service-
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your positive review of Future Shop! We are glad to hear that our team provided you with great, helpful, and accurate advice.
6 Mar 2024
 Verified review
Haven’t a clue what I bought but t it was fantastic cheers!
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Stuart, Thank you for your review of Future Shop. We're glad to hear that you had a fantastic experience with your purchase. We appreciate your support and hope to serve you again soon.
AD
Alan D.
Croydon
15 Mar 2024
 Verified review
Efficient and fast delivery Used them several times before
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop. We are glad to hear that you have found our delivery services to be efficient and fast. We truly value your continued business and hope to serve you again in the future. Thank you for choosing Future Shop.
13 Mar 2024
 Verified review
Everything is smooth from ordering , payment to shipping .
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Answer by FutureShop.co.uk
14 Mar 2024
Thank you for your review of Future Shop! We are thrilled to hear that your experience with us was smooth from start to finish. Our goal is always to provide our customers with a seamless and hassle-free shopping experience.
17 Mar 2024
 Verified review
Good advice and prompt delivery. Not much else to improve
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Nigel, Thank you for your positive review of Future Shop! We are glad to hear that you were satisfied with our advice and prompt delivery. We are always striving to provide the best service possible, and we will continue to work hard to maintain this standard.
20 Mar 2024
 Verified review
Very Fast Shipment And Very Good Communication 5*****
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Answer by FutureShop.co.uk
21 Mar 2024
Hi David, Thank you for your review of Future Shop! We pride ourselves on our efficient shipment process and clear communication with our customers. We're glad to hear that you had a positive experience with us. We look forward to serving you again in the future.
26 Mar 2024
 Verified review
Great service, good communication and excellent value.
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Answer by FutureShop.co.uk
27 Mar 2024
Hi Nick, We're delighted to hear that you had a fantastic experience with our service! Providing clear communication and excellent value are top priorities for us, and we're glad that you found them to your satisfaction.
28 Feb 2024
 Verified review
Professional, courteous, engaging, what’s not to like.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Frank, Thank you for your kind words! We're thrilled to hear that you've found our team to be professional, courteous, and engaging. Providing exceptional service is always our goal, and we're delighted that we've been able to meet your expectations.
14 Mar 2024
 Verified review
Shopping here online was perfect , used twice now
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Mark, Thank you for your review of Future Shop! We are glad to hear that your online shopping experience with us was perfect. We strive to provide excellent service to our customers every time.
20 Mar 2024
 Verified review
Good value for money and rapid delivery. Perfect!
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Answer by FutureShop.co.uk
21 Mar 2024
We are happy to hear that you had a positive experience with Future Shop. Our goal is to provide our customers with great value for their money and fast delivery, so we are glad to know that we achieved that for you.
6 Mar 2024
 Verified review

All amazing !

Best customer service, great products ! Thankful
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Can, Thank you for your review of Future Shop! We are thrilled to hear that you had an amazing experience with us. Our team takes pride in providing the best customer service and offering great products.
22 Mar 2024
 Verified review
Great products - good prices and quick delivery
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Answer by FutureShop.co.uk
25 Mar 2024
Thank you for your review of Future Shop! We are thrilled to hear that you are satisfied with our products, prices, and delivery speed. We strive to provide top quality products at affordable prices with fast and efficient delivery.
28 Feb 2024
 Verified review
Good products reasonably priced, quick delivery
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Answer by FutureShop.co.uk
29 Feb 2024
Hi Dean, We're delighted to hear that you're satisfied with both the quality and affordability of our products, as well as our speedy delivery service! Providing great value and convenience to our customers is always our aim.