FutureShop.co.uk

Hi-Fi Cable, Home Cinema Cable & AV Connectivity Solutions

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Description
FutureShop.co.uk is a highly successful UK based company specialising in award-winning Hi-Fi cables, Home Theatre cables and AV Connectivity solutions. Their reputation for technical excellence and superb customer service is known throughout the world. FutureShop stock the widest range of the most prestigious cable and connectivity brands. This means they can ship your orders the same day across the UK and Worldwide. FutureShop offer a custom cable service for professionally terminated Hi-Fi cables tailored to your needs. All cables and backed by a 60 Day Money Back Guarantee.
Contact
Future Shop LTD
Unit 5, MODA Centre, Stirling Way
WD6 2BWBorehamwood
United Kingdom
Trade register
Companies House 05045306
Authorised representative
Adam Hardham

Reviews for FutureShop.co.uk

4.93 / 5.00
Excellent
How is the rating calculated?

1,452 reviews in the last 12 months

95 %
4 %
1 %
< 1 %
< 1 %
10,049 total reviews

What other customers say about their experience with FutureShop.co.uk

Sort order Latest first 
1 week ago
Can't really comment on Customer service as thankfully didn't need it
 
 Verified review|
Goods were described as online, But were actually out of stock/on back order, when order was processed. Received an email advising of this, so communication reasonable, a call would have been better. I paid for next day delivery, so this wasn’t met. This was made worse by a Royal Mail Delivery agent, who didn’t deliver the day after despatch. However, the holiday period did’t help?
 
 Verified review|
1 month ago
The podiums are now installed I just starten to listen to the music. The podiums seem to work. So I give 5 stars. For the delivery with Fedex I must say not too good. The delivery should have been yesterday at 6 PM . They were there already at 10:30 AM. And I was not at home at that time . So I got delivered today. Thank jou for the costumer service .
 
 Verified review|
very slow delivery
 
 Verified review|
Did as they said. Very helpful on telephone. Goods(tower speaker cables) as described.
 
 Verified review|
1 month ago
mmmmmmmm...
 
 Verified review|
1 month ago
Fair and reliable
 
 Verified review|
1 month ago
One of the items was not available although it is showing in stock and I have to wait for two weeks to get it after purchasing it already. I needed this item for an urgent upgrade and all my work is on hold because of it. You could have told me that you do not have it
 
 Verified review|
1 month ago
Fast delivery outside UK.
 
 Verified review|
1 month ago
good product
 
 Verified review|
Carries a good range of desirable products. Orders are dispatched promptly. Very happy with the latest order and will order again. Cheers
 
 Verified review|
Futureshop is a treasure for audiophile ,wish I had more money to shop more often Thanks
 
 Verified review|
2 months ago
They spend time making sure that the Customer is content with his / her purchase, or service that is being provided.
 
 Verified review|
2 months ago
none
 
 Verified review|
The delivery took a litle longer than 10 days, which is not great, but not the worst I have seen. I would have liked to be able to track the parcel, especially as it was my first order from FutureShop and I didn't know how long it would take to receive it. Otherwise, I am very much satisfied with the cable quality and customer support. I would certainly use your services again.
 
 Verified review|
3 months ago
Unexpectedly good customer service. 6 stars if it were possible. Unfortunately, shipping times even inside Europe take a disproportionate time compared to other intra-europe services, but I assume this is mostly Royal Mail's responsibility.
 
 Verified review|
3 months ago
Stock as shown on homepage was incorrect, delivery had to be split up
 
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3 months ago
Item out of stock. Not Future Shops Fault.Suppliers lack of comunication.
 
 Verified review|
Al very polite and helpful, right up to when customer service gets tested to the full. In my case despite seeking a resolution via Phil, I eventually was ignored despite 2 phone conversations to resolve matters to my satisfaction. Rule 1, the customer is King, so wouldn't reccomend them based on my experience.
 
 Verified review|
3 months ago
Telegartner plugs not in store. Telegartner plugs cat6a or cat8.1? Did have to ask why they did not deliver on time.
 
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