FutureShop.co.ukReviews:
1,493 reviews in the last 12 months17,163 total reviews
Excellent
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Top positive review
28 Oct 2023
Verified review
"Futureshop.co.uk" isn't just another online store; it's a fantastic place to find audiophile-grade hifi accessories and more.
What I think truly sets "Futureshop.co.uk" apart is the exceptional staff. I've spoken separately with Mark and Geoff. They're not just friendly and honest; they're experts who genuinely care about helping you find the right products for your setup. No scripted responses or pushy sales tactics; it's a refreshing change to have knowledgeable folks who love what they do.
The standout here, for me (in terms of products I'VE tried), without a doubt, are the yellow QSA fuses (pictured - aligned in the CORRECT direction). Over a month, I picked up four of these little wonders, and they've taken my hifi setup to a whole new level. The improvement in sound quality is nothing short of magical – I'm tapping my toes and grooving to the music like never before. Well, as much as a 50 year old can, "groove".
The audioquest ethernet cable I got here is also a winner. With advice from Mark, I coupled this with a QSA (alright, alright, alright, yes I know, I'm a fan) yellow LAN jitter ethernet adaptor. It's like my internet connection got an upgrade – perfect for streaming high-quality music hassle-free.
So, if you're in the market for all things, hifi and want a reliable source with products that truly deliver, give "Futureshop.co.uk" a try. You won't be disappointed by the products or the people behind them.
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
14 Nov 2023
Verified review
Cable para altavoz Audioquest Type 5.
Buenas tardes!. Me gustó la rapidez con la que se realizaron las gestiones del pedido y del envío (Royal Mail); han sido realmente eficientes; lo que no me ha gustado es que el cable ha llegado embalado en una caja de cartón y envuelto en un plástico; se ha incluido en la caja una pequeña esponja. Este cable lo he visto embalado en la propia caja de la marca (Audioquest) de 2,5 m en el que se detallan las características y especificaciones y además trae una pequeña herramienta (llave) para apretar o aflojar las conexiones; no venía la llave ni tampoco embalado en su caja; esto realmente no me ha gustado. Añadir por último que el cable es excelente.
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Answer by FutureShop.co.uk
16 Nov 2023
Thank you for taking the time to share your feedback on your recent shopping experience with Future Shop. We are delighted to hear that you were pleased with the efficiency of our order and shipping processes through Royal Mail. Our team strives to provide fast and reliable service to all our customers.
However, we apologise for the inconvenience caused by the packaging of the cable you received. Our team is constantly working to improve our packaging methods to ensure the safe delivery of our products. We appreciate your feedback and will take it into consideration for future improvements.
11 days ago
Verified review
Problem solved
They were unable to deliver the parcel to me to Israel for an objective reason. In the end, I got my money back.
Of course I'm upset because I waited a long time for my USB cable, so only 4 stars.
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17 Nov 2023
Verified review
Unfortunately the wrong product was sent but dealt with very well and received the correct one a couple of days later
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Answer by FutureShop.co.uk
21 Nov 2023
Thank you for taking the time to leave a review for Future Shop. We apologize for the inconvenience of receiving the wrong product.
However, we are pleased to hear that our team was able to handle the situation well and promptly provide you with the correct product within a couple of days.
12 Nov 2023
Verified review
Comprehensive list of cables and quick delivery, so a good buying experience.
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Answer by FutureShop.co.uk
14 Nov 2023
Thank you for your review of Future Shop. We are delighted to hear that you had a positive buying experience with us. Our goal is to provide our customers with a comprehensive selection of cables and fast delivery, and we are pleased to know that we have met your expectations.
7 days ago
Verified review
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9 days ago
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12 Oct 2023
Verified review
Good service in the end but when I ordered the item on line there was no indication given that the item was out of stock. It was only when I contacted them four days later that I found out. If I had known they didn't have the item in stock I would have bought it somewhere else. However, when I did contact them by phone the agent was very helpful and chased the supplier on my behalf.
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Answer by FutureShop.co.uk
17 Oct 2023
We apologise for any inconvenience you experienced when ordering online and finding out the item was out of stock. We appreciate your feedback and will make sure to improve our communication regarding stock availability in the future.
We are glad to hear that our agent was able to assist you and we hope to have the opportunity to provide you with better service in the future.
25 Oct 2023
Verified review
Good quality product good packaging made slight improvement to sound quality
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Answer by FutureShop.co.uk
27 Oct 2023
Hi Jatinder,
We take pride in providing good quality products with good packaging to ensure customer satisfaction. We're glad to hear that our product also made a slight improvement to your sound quality.
Thank you for your positive review of Future Shop!
18 Oct 2023
Verified review
good!
Quick to answer emails. Quick delivery. Competitive prices.
All good!
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Answer by FutureShop.co.uk
23 Oct 2023
Hi Steve,
Thank you for your review of Future Shop! We are delighted to hear that you were satisfied with our quick email response and delivery, as well as our competitive prices. Your satisfaction is our top priority and we are happy to have met your expectations.
8 Nov 2023
Verified review
Respeito ao consumidor no atendimento.
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Answer by FutureShop.co.uk
14 Nov 2023
Hi Joao,
Thank you for your review of Future Shop. We take pride in providing excellent customer service and treating our customers with respect. We are glad to hear that you had a positive experience with our team.
29 Oct 2023
Verified review
Quick service
Quick shipment 🚚, great price
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29 Oct 2023
Verified review
Great service
Recommended
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Answer by FutureShop.co.uk
31 Oct 2023
Hi Ron,
We strive to provide excellent service to all of our customers. We are glad to hear that you had a great experience with us.
Thank you for your positive review of Future Shop.
29 Oct 2023
Verified review
Great
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Answer by FutureShop.co.uk
31 Oct 2023
Hi Ron,
Thank you for your positive feedback on our company, Future Shop. We are glad to hear that you had a great experience with us.
13 Oct 2023
Verified review
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Answer by FutureShop.co.uk
17 Oct 2023
Thank you for leaving a review for Future Shop! We are glad to hear that you had a positive experience and gave us a 4-star rating. We strive to provide top-notch service to our customers and we appreciate your support.
11 Oct 2023
Verified review
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Answer by FutureShop.co.uk
17 Oct 2023
Thank you for leaving a review for Future Shop! We are glad to hear that you had a positive experience with us. We strive to provide the best products and services to our customers.
5 Oct 2023
Verified review
A huge range of products with knowledgeable staff to help.
À company with a huge range of genuine products with very knowledgeable staff, very helpful and the delivery service is excellent. The only reason I have given 4 stars is a little expensive compared to other firms who also often provide a cheaper delivery of goods. I have to admit though I will still use futureshop because of their excellent knowledge and advice.
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Answer by FutureShop.co.uk
5 Oct 2023
Hi Neil,
Thank you for your review of Future Shop. We are glad to hear that you have been satisfied with our range of genuine products and knowledgeable staff.
We appreciate your feedback regarding our pricing and delivery options and will take this into consideration in the future. We are happy to hear that despite this, you will continue to choose Future Shop for our exceptional knowledge and advice.
Thank you for choosing us and we look forward to serving you in the future.
1 Oct 2023
Verified review
Quick service, ordered 2 pairs of X2 speaker cables 5m and It came after a week, in a closed and well packed package, reccomanded
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Answer by FutureShop.co.uk
3 Oct 2023
We are glad to hear that you had a quick and efficient experience with Future Shop. Our team takes pride in providing timely delivery and ensuring that all packages are well packed for safe transport. We appreciate your recommendation and hope to serve you again in the future.
Thank you for your review!
27 Sept 2023
Verified review
Excellent produit proposer, prix intéressant, expédition rapide.
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Answer by FutureShop.co.uk
28 Sept 2023
Hi Sebastien,
Thank you for your kind review of Future Shop! We are pleased to hear that you enjoyed our product selection and found our prices to be competitive. We strive to provide fast shipping, and we're glad that you had a positive experience.
6 Sept 2023
Verified review
Speedy service & got in touch straight away offering alternative for out of stock item.
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Answer by FutureShop.co.uk
7 Sept 2023
We are so happy to hear that you had a great experience with our speedy service and that we were able to offer you an alternative when the item you wanted was out of stock. We truly appreciate your feedback.
7 Sept 2023
Verified review
Royal Mail is very very bad. To Bosnia and Herzegovina average 12 days!
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Answer by FutureShop.co.uk
11 Sept 2023
We apologise for your experience with Royal Mail.
Future Shop does not have control over third-party delivery services, and we regret that your package did not get to its destination in a timely manner. We hope you are still satisfied with your purchase.