Dr Fox Pharmacy- Logo - reviews

Dr Fox Pharmacy
Reviews:

4,791 reviews in the last 12 months48,578 total reviews  

4.94
Excellent

Trustmark
Valid

Includes Buyer Protection
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Most relevant positive review

13 Mar 2024
 Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package. When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.

Most relevant negative review

23 Mar 2024
 Verified review
There was nothing wrong with the order, but I needed it urgently and ordered it on a Sunday. I paid for what initially appeared to be next day delivery. I accept that delivery is termed in working days, but I did not receive it until the following Thursday. Having ordered several prescriptions from different companies in the past, this is the worst delivery service I have received.
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Reviews for Dr Fox Pharmacy

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3 days ago
 Verified review

Could hardly be more straightforward… and a prompt service

I have used Dr Fox a number of times over recent years. The process of ordering couldn’t be more straightforward and above board. The despatch process is swift (and discreet). If you are a first time user, the series of questions you need to answer might seem a tiny bit daunting. But Dr Fox is really good at storing your information and providing a rapid turn around for repeat orders. On a tiny handful of occasions, for personal reasons, I had to cancel an order. This, again, was a quite simple and straightforward process. I just don’t think the procedure could be improved (except on the odd occasion where an order later in the day might lead to an extra day in the delivery pipeline).
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1 Jul 2024
 Verified review
Like the products, the service. Not so much, the delivery, the company that did it has an strict schedule that wasn't coordinated with my own one. I had to ask for the delivery twice and if they couldn't deliver it on that second time they would return it to their local store which is in another town not a place in my town that I can pay go and get anytime.
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27 Jun 2024
 Verified review
Always easy to order from Dr Fox, once you complete the questionnaire about your needs and requirements its a simple process to pay. I like the communications about your order while its being processed and posted. All this gives you confidence that you are dealing with a reputable online seller.
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MH
Maureen H.
Wakefield West Yorkshire
6 Jul 2024
 Verified review

A great Service thank you

I dont think that you can do a better job. I have used you on and off for a few years now, and I have no problems having to think when will my tablets arrive as you keep me well informed. thank you for your service and also Trusted shops Maureen Holder
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30 Jun 2024
 Verified review

Excellent service

Great range of medication - straightforward order process - reassuring that requests are vetted by a Dr - prompt order shipping and plain robust packaging to ensure that medication is not revealed. Really good. Will -and have in past - use again.
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12 days ago
 Verified review
Excellent! Best service I've received. A quick but thorough consultation. Medication dispensed almost immediately. Lovely pharmacists and doctors. A follow-up consultation included. I cannot fault them whatsoever! A very well done.
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3 days ago
 Verified review

Highly recommended

Easy to use, very fast and thorough system. All done and dusted in minutes and pills arrived 36 hours later. Outstanding service, plus best prices. Have used before and will again. Highly recommended.
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8 days ago
 Verified review

Excellent service

Ease of ordering, comprehensive information provided when ordering medication and speedy delivery. I like that I can access medication this way and taking the pressure off the NHS and my GP surgery!
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29 Jun 2024
 Verified review
We had a problem when our order was not delivered. Dr Fox was most helpful and sorted it out. Shocking that a commercial organisation is more helpful, efficient and responsive than our GP surgery.
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PM
Peter M.
Dunstable
11 Jul 2024
 Verified review
I particularly like the ease of being able to order and especially the speed of dispatch and delivery. Also very good communication. I have used this company several times. Very pleased, Thanks.
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10 Jul 2024
 Verified review

Efficient service

Simple efficient questionnaire with a professional quick delivery much easier than messing about contacting a pharmacy or surgery other than to inform them of your chosen medication route
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8 days ago
 Verified review
Genuine products, all meds and alternatives explained on site. Online doctor is efficient and make the necessary checks prior authorising. Once the meds are processed, it’s fast delivery.
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22 hours ago
 Verified review

Highly Recommended

I have used Dr Fox services for many years. I have always found the service they provide to be highly effecient from ordering to delivery. They also represent very good value for money.
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6 Jul 2024
 Verified review
they delivered the order very quickly after I put the order in .... it would be good if u could adjust the amounts on the reorder of last order with out having to start a new order
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2 Jul 2024
 Verified review
Great advice. Swift delivery and once when it didn’t arrive…. one phone call ( spoke to a human being immediately!), and within one hour, refunded into my account. Can’t fault them.
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BR
Bob R.
Silchester
3 Jul 2024
 Verified review
I have been using them for years and never been disappointed. When a problem has arisen from my end, the service has been excellent, Highly recommended for price and performance.
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2 days ago
 Verified review
Great service, medications arrived with no issues and I think it’s great that they followed up with an email to make sure I’d received my order. Will use this service again 🙂
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13 days ago
 Verified review
Very efficient and reliable. You can trust this company to deliver. Their tablets are of good quality and cheaper when buying in bulk than other online suppliers.
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WH
William H.
Wigan. Lancashire.
12 days ago
 Verified review
Quick efficient delivery, sometimes the day following the order and very competitive pricing. I don’t think to go anywhere else these days. Highly recommended.
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4 days ago
 Verified review

An excellent service.

I must say, we’ve used Dr Fox several times, and every time the service exceeds our expectations. Fantastic service and easy AND safe to navigate.
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