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snorban.co.uk
Reviews:

14 reviews in the last 12 months96 total reviews  

4.64
Excellent

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Most relevant positive review

13 Apr 2024
 Verified review
I've been diagnosed with obstructive sleep apnea and was recommended this product by my consultant. I've been using it for 4 nights now and have found that the material is still quite stiff and has caused abrasions on the roof of my mouth and behind my lower teeth which is making it painful to use. That being said, for the first 3 nights my hubby said that I didn't snore at all and it was the first time he hadn't worn ear plugs in years! Last night, aparently I did snore, but I think I was taking it out in my sleep where it was painful. Regardless, I will persevere through the discomfort for as long as I can in the hope that my abrasions heal and enable a more comfortable fit afterwards. I'm just conscious that I have already fitted it twice, and they can only be remoulded 3 times.

Most relevant negative review

22 Nov 2023
 Verified review
The product is really basic and in effect could be bought from any high street sportswear goods store. All the gum shields used in the past are of the same design and mould to your mouth shape by warming up and allowing to cool into position. The website does however need to clearly mark out that if the wearer has any tooth issues, crowns, bridges etc. it may not be suitable, my crown fitted recently, has dropped out, which means another costly visit to the dentist. Overall, it has reduced my snoring but not entirely and the cost is excessive for what it is.
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Reviews for snorban.co.uk

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23 Jun 2024
 Verified review
Quick delivery & quality item
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Answer by snorban.co.uk
24 Jun 2024
Dear Customer, Thank you for your feedback! We're delighted to hear that you were satisfied with the quick delivery and the quality of the item. Your positive experience is exactly what we strive for. We look forward to serving you again in the future. Best regards, Kristian Luplau SnorBan.co.uk
30 May 2024
 Verified review
Snorban is always quick and reliable to respond
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Answer by snorban.co.uk
19 Jun 2024
Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've found our services quick and reliable. Looking forward to serving you again! Best regards, Kristian Luplau SnorBan.co.uk
7 May 2024
 Verified review

A good product far better than most of the competition.

Good order process and fast delivery. This is the third time I purchased the device and although it is quite easy to mild and apply, I think the produce would be even better if there was an air gap between the upper and lower fittings.
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Answer by snorban.co.uk
10 May 2024
Dear Customer, Thank you for your continued support and for taking the time to share your positive experience with us. We are thrilled to hear that you are satisfied with the ordering process and the prompt delivery. It is important to understand that SnorBan is designed to prevent snoring by opening the airways in the throat. Additionally, SnorBan improves your breathing habits by getting you accustomed to breathing through your nose, thus it does not include an air gap. Thank you once again for choosing us for the third time. We look forward to continuing to meet your expectations. Best regards, Kristian Luplau SnorBan.co.uk
13 Apr 2024
 Verified review

Good start...

I've been diagnosed with obstructive sleep apnea and was recommended this product by my consultant. I've been using it for 4 nights now and have found that the material is still quite stiff and has caused abrasions on the roof of my mouth and behind my lower teeth which is making it painful to use. That being said, for the first 3 nights my hubby said that I didn't snore at all and it was the first time he hadn't worn ear plugs in years! Last night, aparently I did snore, but I think I was taking it out in my sleep where it was painful. Regardless, I will persevere through the discomfort for as long as I can in the hope that my abrasions heal and enable a more comfortable fit afterwards. I'm just conscious that I have already fitted it twice, and they can only be remoulded 3 times.
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Answer by snorban.co.uk
22 Apr 2024
Dear Customer, Thank you for taking the time to share your experience with us. We're delighted to hear that our product initially helped reduce snoring and allowed you and your husband to enjoy quieter nights. However, we are genuinely concerned about the discomfort you've described. It's important to us that SnorBan not only meets your needs but does so comfortably. It is quite unusual for the material to cause abrasions as you've experienced. We take this seriously and want to ensure the best fit for you. We have reached out to you directly to discuss this further and explore a satisfactory resolution. We're committed to finding a solution that ensures your comfort and continues to provide the benefits you need. Thank you for your patience and willingness to work through this. We are here to help! Best regards, Kristian Luplau SnorBan.co.uk
13 Apr 2024
 Verified review
The item was as described and a decent price. Good service.
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Answer by snorban.co.uk
22 Apr 2024
Dear Customer, Thank you for your positive feedback and for taking the time to write a review! We're delighted to hear that you were satisfied with your purchase and our service. It's our goal to keep our standards high and our prices competitive. We look forward to serving you again soon! Best regards, Kristian Luplau SnorBan.co.uk
24 Oct 2023
 Verified review
Expecting it to take 2 to 3 weeks to get use to. Only took a few days.
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Answer by snorban.co.uk
8 Dec 2023
Dear Customer, Thank you for sharing your experience with us. We're thrilled to hear that the adjustment period for our product was much quicker than anticipated, taking just a few days. Your satisfaction is our top priority, and it's wonderful to know that we could exceed your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us. Best regards, Kristian Luplau SnorBan.co.uk
6 Sept 2023
 Verified review
Excellent product and customer service. Quick delivery.
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3 Dec 2023
 Verified review
Easy to fit. Clear instructions. Comfortable to wear.
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Answer by snorban.co.uk
8 Dec 2023
Dear Customer, Thank you so much for taking the time to leave us this positive review! We're thrilled to hear that you found our product easy to fit and comfortable to wear. Best regards, Kristian Luplau SnorBan.co.uk
28 Sept 2023
 Verified review
Delivery within 2days
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27 Nov 2023
 Verified review
Quick and easy
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Answer by snorban.co.uk
8 Dec 2023
Dear Customer, Thank you so much for your positive feedback! We are delighted to hear that you have found our product easy to use. We strive to offer solutions that are not only effective but also user-friendly, and your feedback confirms that we are on the right track. Best regards, Kristian Luplau SnorBan.co.uk
23 Oct 2023
 Verified review
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29 Sept 2023
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10 Sept 2023
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22 Nov 2023
 Verified review

Not what was expected

The product is really basic and in effect could be bought from any high street sportswear goods store. All the gum shields used in the past are of the same design and mould to your mouth shape by warming up and allowing to cool into position. The website does however need to clearly mark out that if the wearer has any tooth issues, crowns, bridges etc. it may not be suitable, my crown fitted recently, has dropped out, which means another costly visit to the dentist. Overall, it has reduced my snoring but not entirely and the cost is excessive for what it is.
Report review
Answer by snorban.co.uk
27 Nov 2023
Dear Customer, Thank you for taking the time to share your experience with SnorBan. We deeply regret to hear that you have had an unsatisfactory experience, and that SnorBan did not meet your expectations. Your feedback is important to us, and we take your criticism seriously. We are very sorry for the issues your crown has caused. We are committed to making information about potential risks with dental problems more evident on our website, which is already detailed in the product description and under frequently asked questions. SnorBan is designed to be simple and effective to use, and we strive to achieve a good balance between quality and affordability. We truly appreciate your feedback and encourage you to contact us should you have any further concerns. Best regards, Kristian Luplau SnorBan.co.uk