Review summary
Customers consistently praise the fast and prompt delivery of their orders, as well as the competitive and reasonable prices offered. Many appreciate the careful and protective packaging, and the simplicity of the ordering process, with user-friendly website navigation frequently highlighted. Customer service is regarded as responsive and helpful, with quick resolutions for issues such as refunds, order changes, or missing items. Additionally, customers are pleased to find hard-to-locate or discontinued products available for purchase online. Some customers note concerns about packaging materials or occasional isolated damage. There is also dissatisfaction expressed regarding the reliability of specific couriers, such as Evri, with a preference for alternatives like Royal Mail.
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How Trusted Shops prevents fake reviewsReviewsmyhairandbeauty.co.uk
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Verified
Products well packed
You did a good job your end and I was more than happy with the way you packed and sent out my purchases but your courier let you down by not informing me of a time and day for delivery and the box was left out the front of my house, near a public path, and was soaked right through by the time I found it. Anyone could have picked it up from there.
Verified
I have used Cyclax products happily for some time, but recently have been unable to buy it in Sheffield, but now I know I can order online I am happy. The only problem is you do not advertise the Lavender scented one
Verified
Prompt delivery and well packed
My order arrived within a few days and came so well packed, I've never had an order come as well packaged! There was tape over the lid to stop it coming off and it was securely wrapped in lots of bubble wrap. I'll definitely order from My hair and Beaury again. 😁
Verified
Easy payment options available
I bought several twin packs of Nuage Cleansing Wipes and they offered a very generous discount for buying more than one. The items arrived just a couple of days later by post making this a very safe and secure website.
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Good products
This products were of good quality and were received in excellent condition. They arrived in a timely manner. They represent good value. I would definitely purchase again. Communication with the seller was not required.
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It was interesting to dig through the variety of products on the website. I managed to find the hair products I was looking for under reasonable prices.
However it seemed like it took a while for my package to be sent, hence I had to make additional enquiries on my it.
Nevertheless, my order has arrived after all. The items were well packed and everything was in working order.
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Exactly what I wanted!
I was very pleased with the speedy delivery, well packaged items, and everything as I'd ordered. I was particularly impressed with the seal that you placed on top of the plungers, to stop them accidentally going off during transit. Highly recommended!
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I was worried my order would go to my previous address. I received to my new address and so please to have been listen to by My hair and beauty admin . Thank you so much I received my items.
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Ordering was easy. The item I have ordered is cheaper here than actual merchandiser. Delivery took a little longer than expected but everything was good. I’m very happy overall. Thank you.
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Received promptly after placing my order, packaged in a suitable box and internal packaging. Many thanks, Gerry (Haverhill)
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GERANIUM OILS
Great quality oils for a decent price. Delivery took a few days but arrived safe and sound. Would highly recommend for essential oils.
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Very easy to use - gives a strong vibrant colour that lasts. Delivered quickly and well packaged
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Excellent experience
Easy to order from website.Prompt reliable delivery notification. Order safely packaged and quickly received.Thank you.
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Very pleased with service provided, quality of the products and competitive prices
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Plastic packing beads? Seriously?
Good prices and customer service but horrified to see they’re using plastic packing beads - I didn’t realise these are still legal, such an environmental nightmare. Would only use again if they switch to biodegradable packaging like starch beads or shredded paper.
Verified
Very easy to order quick delivery. I can't find the product anymore in the shop.Used it for years it suits my hair.Dont want to loose it.Thankyou
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Goods arrived very quickly at a very competitive price, and the shipping cost was not expensive.
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bought set as gift for friends birthday and loved the variety / price within my budget
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It was the first time that I’ve purchased from yourselves! It was easy to use your website and my order arrived quickly!
I really don’t think you need to do anything!
I will be using your company again
Verified
and conditions in one step — fresh, nourishing, and convenient.
I’ve been using the Dr. Organic Hemp Oil 2-in-1 Shampoo & Conditioner for a few weeks now and really like it. It leaves my hair feeling clean, soft, and lightly conditioned without weighing it down. The hemp oil makes it feel nourishing and it’s great having a shampoo and conditioner in one bottle — really convenient for everyday use and for travel.
The scent is natural and fresh, and I like that the product is vegan and cruelty-free. My only note is that if you have very dry or damaged hair you may still want a separate conditioner for extra moisture, but for normal use it does the job very well. Would definitely buy again