Treated UK

Reviews:

Thanks for your feedback! We're really pleased to hear that you were happy with the service and that our clinicians took the time to provide additional support and suggestions. Thank you for recommending Treated, we really appreciate it!

Thanks for your feedback. We're sorry to hear that the treatment hasn't worked as well as you expected. Our clinicians have already been in touch to review your experience and discuss the most suitable next steps, including alternative treatment options. If you haven't already, you can also reply to your aftercare messages, as these go directly to our clinical team. If you have any further questions, please get in touch through your Treated account.

Thanks for your feedback! We're really pleased to hear that you found the process straightforward and that your delivery was quick. We appreciate that our prices may be a little higher than what you might pay for an NHS (in non-UK countries: replace ‘NHS’ with 'state-issued' or ‘subsidised’) prescription. But we are a private service, and our prices are inclusive of the cost of your medication, consultation with a registered clinician, prescribing and dispensing costs, and express delivery by secure courier. We do everything we can to make our treatments as accessible to all budgets as possible. We’re always looking for ways we can make our service better, so if you've got any other feedback in future, please do let us know!

Thanks for your feedback! We're really pleased to hear that you found the system simple to use and that you had a positive experience with the consultation. It's great to know you felt the process was thorough and professional. We’re always looking for ways we can make our service better, so if you've got any other feedback in future, please do let us know!

Thanks for your feedback! We're really pleased to hear that your request was handled promptly and that you found the whole process straightforward and stress-free. It's great to know we could make things a little easier for you. We look forward to helping you with your next order, and if you need anything in the meantime, please don't hesitate to get in touch.

Thanks for your feedback! We're really pleased to hear that you've been happy with our customer service and support, and that your orders have arrived promptly. Thank you for recommending Treated to others. We really appreciate it!

Thanks for your feedback! We’re really pleased to hear that you’ve had such a positive experience so far. It’s great to know that the treatment is already making a noticeable difference and helping you feel more comfortable. We hope things continue to improve for you, and if you ever have any questions or need support, please feel free to get in touch.

Thank you so much for sharing your experience with us. We’re really pleased to hear that you felt listened to and supported, and that your consultation was a positive one. Our clinicians aim to take the time to understand each patient’s history and what has or hasn’t worked for them in the past, so it’s great to know you felt heard and that the treatment recommended was suitable for you. We understand how important it is to feel confident and comfortable with your care. If you ever have any questions or need further support with your treatment, please feel free to get in touch through your Treated account

Thanks for your feedback! We're really pleased to hear that you found the consultation easy and that your medication was delivered quickly. We’re always looking for ways we can make our service better, so if you've got any other feedback in future, please do let us know!

Thanks for your feedback! We're really pleased to hear that you found our service fast and efficient. We aim to make the process as straightforward as possible, so it's great to know you had a positive experience. We’re always looking for ways we can make our service better, so if you've got any other feedback in future, please do let us know!

Thanks for your feedback! We're really pleased to hear that the treatment is working well for you and that you've been happy with our service. If you ever have any questions or need further support, please feel free to get in touch through your Treated account.

Thanks for your feedback! We're really pleased to hear that you found our service quick and professional. We’re always looking for ways we can make our service better, so if you've got any other feedback in future, please do let us know!

Thanks for your feedback! We're really pleased to hear that you found our service easy to deal with and that you've had a positive experience. We’re always looking for ways we can make our service better, so if you've got any other feedback in future, please do let us know!

Thanks for your feedback! We're really pleased to hear that you found our team quick to respond and that you received helpful advice when you needed it. We’re always looking for ways we can make our service better, so if you've got any other feedback in future, please do let us know!

Thanks for your feedback! We're really pleased to hear that you found our service easy and efficient. We’re always looking for ways we can make our service better, so if you've got any other feedback in future, please do let us know!

Thanks for your feedback. We're sorry to hear that you were disappointed with your experience. We can see that your subscription has already been paused as requested, and our prescribing clinician has been in touch to discuss your concerns. Our clinicians carefully review every treatment request to ensure any medication prescribed is safe and appropriate. If the treatment initially requested isn't considered suitable based on the medical information provided, they'll explain this and, where appropriate, recommend an alternative treatment. It's then entirely up to the patient whether they wish to proceed with that recommendation. We understand your comments regarding our subscription service. Before checkout, we explain whether a treatment is supplied as a subscription or a one-off purchase, and subscription treatments can be managed, paused or cancelled before the next order is generated. If you have any further questions, please contact us through your Treated account and we'll be happy to help.

Thanks for your feedback. We're sorry to hear that you were disappointed with your experience and that you found the messaging process frustrating. Our clinicians carefully review the information provided, including any existing medication and treatment history, before deciding whether a treatment is suitable. Where the requested treatment isn't considered appropriate, they may recommend an alternative based on the information available to them. We appreciate your feedback about the messaging experience and the concerns you raised about the alternative treatment offered. We'll take this on board as we continue to improve our service. If you'd like us to look into your experience further, please get in touch through your Treated account and we'll be happy to help.