Treated UK
Reviews:

159 total reviews   118 reviews in the last 12 months

Review summary

Customers frequently highlight the speed and efficiency of the service, often noting how quickly their orders were processed and delivered. Many customers mention the helpfulness of the staff, with several appreciating the support and willingness to resolve issues. Customers frequently comment on the quality of communication, with positive remarks about responsiveness and clarity. The ease of using the website and ordering process is often praised, being found straightforward and user-friendly. The professionalism and thoroughness of the service are repeatedly acknowledged, with customers appreciating medical checks and feeling reassured. Customers also comment on the effectiveness of treatments and outcomes, with most reporting positive health results. Some customers express dissatisfaction with the helpfulness of the staff, and a few note communication gaps or lack of information. Opinions about pricing are mixed, with some customers feeling that treatments are too expensive compared to alternatives. A few customers note a lack of improvement in treatment effectiveness. Additionally, a minority express frustration with service refusals or being denied specific treatments, often citing lack of discussion or support.

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ReviewsTreated UK

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Community member 
1 Reviews
 Verified
amazing no messing around geuniely willing to help and in 2 days its already started to clean up in my nose i can breath better i hope in 10 days this will clear up been left far too long

Reply from Treated UK

Thanks for your feedback! We’re really pleased to hear that you’ve had such a positive experience so far. It’s great to know that the treatment is already making a noticeable difference and helping you feel more comfortable. We hope things continue to improve for you, and if you ever have any questions or need support, please feel free to get in touch.
Community member 
1 Reviews
 Verified

A real pleasure to deal with.

Such a relief to deal with a pharmacist who doesn't buy into the old, outdated advice that women are given, day after day when it comes to hrt. After being forced onto gels and patches, even though Elleste solo worked great for me for years; I was unable to sleep, function and had to take time off work. No matter how many times i explained this, it was like i was speaking a foreign language, i wasn't prepared to give it another months, no way! After trying treated and explaining the situation once more, i can't explain how i felt when he listened to me!! I'll definitely be using treated from now on, as I didn't have to fight to get the hrt that works for me and nor should anybody else.

Reply from Treated UK

Thank you so much for sharing your experience with us. We’re really pleased to hear that you felt listened to and supported, and that your consultation was a positive one. Our clinicians aim to take the time to understand each patient’s history and what has or hasn’t worked for them in the past, so it’s great to know you felt heard and that the treatment recommended was suitable for you. We understand how important it is to feel confident and comfortable with your care. If you ever have any questions or need further support with your treatment, please feel free to get in touch through your Treated account
Community member 
1 Reviews
 Verified
Love the quick service, the professionalism and how I could say what I needed and choose from lots of alternative methods of dose/delivery.

Reply from Treated UK

Thanks for your feedback. We’re really pleased to hear that you’ve had such a positive experience with our service. It’s great to know that the process felt efficient and that the flexibility of treatment options helped you find what worked best for you. Our team aims to provide professional, personalised care, so it’s wonderful to hear this reflected in your experience. We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know.
Community member 
1 Reviews
 Verified
Easy to use site and able to get advice as needed. Order approved quickly and sent in good time. Very responsive to queries

Reply from Treated UK

Thanks for your feedback. We’re really pleased to hear that you found the platform easy to use and that you felt well supported whenever advice was needed. It’s great to know that everything was handled efficiently and that our team was responsive throughout. We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know.
Community member 
1 Reviews
 Verified
Diagnosis spot on pain free after 3days Price could be better Quick Delivery

Reply from Treated UK

Thanks for your feedback! We’re really pleased to hear that the treatment helped resolve your symptoms so quickly and that your order arrived promptly. We appreciate your comments on pricing as well. Our prices are inclusive of the cost of your medication, consultation with a registered clinician, prescribing and dispensing costs, and delivery. We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Community member 
1 Reviews
 Verified

First Class.

Exactly what was ordered, first class service.

Reply from Treated UK

Thanks for your feedback! We’re really pleased to hear that you received the treatment you expected and that you had such a positive experience with our service. We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Community member 
1 Reviews
 Verified
Very thorough process to assess and very friendly service
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Quick discreet and reliable

Reply from Treated UK

Thanks for your feedback! We’re really pleased to hear that you found our service dependable and that everything was handled smoothly from start to finish. We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know!
Community member 
1 Reviews
 Verified
Received treatment promptly so was able to treat my tonsillitis effectively. Thk u

Reply from Treated UK

Thanks for your feedback. We’re really pleased to hear that your treatment arrived promptly and that you were able to start it when needed. It’s great to know you had a positive experience. If you ever have any questions or need further support, feel free to get in touch.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Very fast service and it’s working well

Reply from Treated UK

Thanks for your feedback. We’re really pleased to hear that your order arrived quickly and that the treatment is working well for you. If you ever need anything or have any questions, feel free to get in touch.
Community member 
1 Reviews
 Verified
Efficient, quick and no fuss.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Fast and efficient service

Reply from Treated UK

Thanks for your feedback. We’re really pleased to hear that you found the service smooth and efficient. We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified

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