Review summary
Customers frequently praise the fast and prompt delivery of their orders. Many are pleased with the product quality, describing items as excellent or effective. Most customers highlight helpful, polite, and efficient support staff. The ordering process is generally found to be straightforward and easy. However, some customers note occasional issues with timing or delivery address. A few mention unmet expectations or issues with problem resolution when contacting support. There are mixed experiences regarding product effectiveness, with some customers still waiting to see results or expressing disappointment. Some also mention missing items in their orders or unclear tracking information.
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Verified
Easy to resolve issue by phone
Answered phone quickly and sent the bag which was supposed to be included in the original order for foldable crutches very quickly.
Do better by not missing the bag in the original order!
Verified
I made an order and received a message to say it was on the way, then it never came . finally got a call to say there was only one item available. I chose to have that item sent and wait for the other one..And it came next day.
Verified
Another order
The rep was very helpful in processing my order, the product is outstanding and makes a great impact on my wife's quality of life, thank you.
Verified
I bought this product for my parents to try out. They have only just starting using it, so was unable to give it any *star rating. But I couldn’t go on without doing so.
But I will be happy to come back with some comprehensive feedback once I know if it has helped them or not
Regards
Julie
Verified
easy to order and with a quick delivery
What very good service you give thank you
Verified
Minor issue with the tracking link.
Your links to the Web site and tr. A king didn't work mecessitating an e mail
To clarify when it might arrive. Other than that all went as promised.
Verified
Collagen3 tablets.
The order was delivered in reasonable time. Time will tell whether this batch of 3 pots of Collagen3 tablets will improve my condition.
Verified
The leaflet does give customers a very good offer, and the speed of delivery was fast
Verified
The pains in my knees reduce very much
Verified
Great service , speedy delivery, excellent product
Verified
I order every 3 months and my parcel arrives 5 days later
Verified
I love the new walking sticks, but I didn't get good feedback on when to expect them.
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This is my second order,find the ointment easy to use and gives me some relief from pain in my knees ,no miracle cure,but will continue the treatment,