Review summary
Many customers praise the quick delivery speed, the effectiveness of the products, and the high quality of items received. Customer service is often described as helpful and supportive, while communication about orders and tracking is generally clear for several shoppers. The packaging is also frequently commended for ensuring products arrive undamaged and well packed. However, some customers have experienced delivery delays or slow service, and a few are still waiting to see the full results from the products. There are reports of inadequate responses or handling from customer service in certain cases, and some shoppers have faced issues with order communication or lack of updates. A few reviewers mention problems with specific product quality, and many express dissatisfaction with high pricing and delivery charges.
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How Trusted Shops prevents fake reviewsReviewsSnowden Healthcare
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Verified
After years of pain killers & physio for slipped disc finally found something that works. I use it for my arthritic hip when it plays up as well.
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The collagen is effecive and certainly contributed with arthitis exercises to killing the pain in my knee. I therefore withdrew my name from the list for a knee relacement
Verified
Level of customer service is excellent, my order was delivered on date promised,(undamaged, due to adequate packing.) I would recommend Snowden Health Care.
Verified
Received quickly, pleasant to use
Received gold gel quickly. Bought for my mum for sore joints, knees and hands. She likes using it but have to wait for results. Received in perfect condition.
Verified
Product arrived well packaged and easy to use. It will take time to assess for efficacy, but positive signs after rew days.
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Easy to resolve issue by phone
Answered phone quickly and sent the bag which was supposed to be included in the original order for foldable crutches very quickly.
Do better by not missing the bag in the original order!
Verified
Have dealt with Snowden for quite some time!
Have dealt with Snowden for quite some time now - they are very helpful and friendly and their products do exactly what they say!
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Quick delivery
Order was despatched quickly so I could immediately start the medication.
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I made an order and received a message to say it was on the way, then it never came . finally got a call to say there was only one item available. I chose to have that item sent and wait for the other one..And it came next day.
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Another order
The rep was very helpful in processing my order, the product is outstanding and makes a great impact on my wife's quality of life, thank you.
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Very Happy
Very happy with what I have and have recommended a friend
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Not much suction
These hand grips hold on a really smooth surface (like a mirror), but not on ordinary flat tiles nor on a flat painted surface. Be warned!
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Ease of ordering and fast delivering
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I bought this product for my parents to try out. They have only just starting using it, so was unable to give it any *star rating. But I couldn’t go on without doing so.
But I will be happy to come back with some comprehensive feedback once I know if it has helped them or not
Regards
Julie
Verified
Quick and reliable service. Good products.
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Sell good very good products But a bit a pricey
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easy to order and with a quick delivery
What very good service you give thank you
Verified
you could answer items no longer available by 'no longer available' instead of nothing
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Minor issue with the tracking link.
Your links to the Web site and tr. A king didn't work mecessitating an e mail
To clarify when it might arrive. Other than that all went as promised.
Verified
I was dissapointed that the goods I ordered in the booklet gave buy 1 get one free and I forgot to put in the e-mail code when ordering online. At the price of the goods plus postage and packing are quite expensive.
To rectify this it would be nice to receive another packet of the goods free of charge.
Reply from Snowden Healthcare
Good morning,
Sorry you are not happy about this, obviously without you putting the discount code on the system wouldn't know to add the free discounted item on. Please call Jamie in customer services on Freephone 0800 161 5670, and we will see how we can assist. Many thanks
