hothair.co.ukReviews

: 1,373ExcellentCertified

Details
Contact
Contact
Daxbourne International LTD
103 Union Street
SE1 0LA London
United Kingdom
Trade register
Companies House 03369640
Authorised representative
Louise Cayzer

Reviews for hothair.co.uk

4.58/5.00
Excellent
How is the rating calculated?

451 reviews in the last 12 months

80 %
10 %
3 %
2 %
5 %
1,373 total reviews

What other customers say about their experience with hothair.co.uk

Filter 
Yesterday
This is the second time I have used this Company first class service from beginning to end!!Product really authentic really happy Will definitely be using this company again
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2 days ago
Blown away with quality, no faff just great hair xx
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2 days ago
Basic service is ok. It would be nice if there was some communication when a product was dispatched so you knew it was on its way. Product fine.
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3 days ago
Great products & fast delivery.
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4 days ago
My hairpieces arrived very quickly and the colour is perfect.
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4 days ago
It does what it says and I have recommended this product to my sister
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7 days ago
Good service even with Covid.
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7 days ago
Ordered a small pony tail, price was reasonable . it was good quality, ordered ginger brown the colour was more chocolate brown. Returned the item and got proof of posting. I emailed to see if it had arrived , response was that there where delays in post and items had to be isolated for 72hrs due to covid. After many emails from me finally 12 days later they say it’s been refunded.
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Answer by hothair.co.uk
6 days ago
We are sorry you think there was a delay in refunding you. We can see you ordered the style on 1st of January. We disptached it to you on 4th of January and we refunded you on 13th January. We aim to process refunds within 14 working days from receipt of the item back into our warehouse ( as per our T&C's) Thank you for your patience during these difficult times.
7 days ago
Very good
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9 days ago
I still haven’t received my order 2 weeks later despite paying £17.50 delivery. I also didn’t get an email confirmation. Very disappointing.
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Answer by hothair.co.uk
8 days ago
We are very sorry your item has not been received. We sent it to you via TNT on the 4th January, however it has just been returned to us by TNT.. We will be following up with you today about this. We apologise for the delay.
9 days ago
Have bought from you twice
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9 days ago
Ordered & paid for 2 pks half head weft in Dark Brown received 1 pk in what looks like auburn quite red no colour name on pkt no explanation or paperwork in parcel. spoke with unhelpful woman on your number was told no DBrown so sent alternative so email Miranda email if you want further assistance. No reply 1 week later. My bank, visa dept are now dealing with it. One very angry customer.
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Answer by hothair.co.uk
8 days ago
We are sorry there has been a problem with your order. We are looking into what has happened and will follow up with you today to organise a refund and apologise for the mix up.
10 days ago
Very quick response to my order. Good selection of goods
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11 days ago
Very Happy with hothair, the hair looks and feels great.
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13 days ago
My wig arrived earlier than expected. It was exactly as illustrated on the site and the colour is great. A really good 'every day' wig at an excellent price.
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14 days ago
The beehive top piece is very gud quite sleek. Initially I had apprehensions that it will tug at my hair but it gets adjusted in couple of trials. Without layers I get a layered haircut look with it!
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14 days ago
Delivery slower than I’d expect however products definitely worth the wait. Haven’t had to use customer service so can’t comment.
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14 days ago
Fantastic products, Delivery a little slower than would have liked but products are worth the wait
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14 days ago
Fantastic Raquel Welch wig delivered in quick time. Absolutely love it. Will definitely use again. Excellent.
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15 days ago
Excellent service
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