Pak Cosmetic Centre

Reviews:

First time I ordered and so far so good. Everything came within 3 days and I requested to sign as my address is a but hard to find but delivery was great. I used to visit your shop in person since I was a child but not been coming to London as much more recently. It's good to know I can buy my hair and skin products (mainly for work) delivered as there is nowhere in Brighton (where I live) that I can shop for our afro products anymore. Thank you so much you saved me from a huge headache. You can expect more regular purchases from me 🙂🐶👌🏿✌🏿🫶🏿

I like the vast amount of products that they sell online but the website can be very temperamental and slow. Checkout and delivery is good but packaging could be better. The majority of the items I received I was pleased with except one item and this was eventually refunded after taking photos. I used PAK's cosmetics before when I've not been able to get to the shop and would use again in future as the majority of my order I was happy with.

The delivery was very speedy. Everything arrived intact and in perfect condition. The range of items available on line was great and the price offered was reasonable. The only items I struggled to find was papaya bar soap and Dudu Osun black soap, but there were any alternatives available. Have bought from them in the past and will definitely buy again from them in the future

Affordable and effective beauty products from brands like Face facts and Revuelle. The store is branded as a black hair and beauty products online retailer, but I am white and they work for me. I particularly like the serums, face and eye creams from these brands. The delivery is quick and free for shopping above £50 but I always spend over to replenish my care pantry for a while.

Really pleased with my experience ordering from Pak’s. Their products, especially things like hair dye, are much cheaper than other places I’ve looked. The ordering process was simple and easy to use, and the service was quick and efficient from start to finish. Everything arrived promptly and exactly as expected. I’ll definitely be ordering again.

Great place to buy from. Been buying the same packets of braiding hair for about 10 years now. Always delivered really quickly so I can’t fault the shop. The hair, Premium Too Hh Deep Wave Bulk, has massively lost it’s quality over the year though. The curl drops within a week and the shine disappears.

I initially ordered oils as they were an excellent price.and my regular stockist had ran out again. To be honest i was a bit worried that they would not turn up. They did on time! The quality is excellent. The service cannot be faulted and in future i know i have a reliable stockist in Pak's. Thank you

I placed two separate orders (and yes paid postage twice) and they actually sent both orders together in one box (they did not refund the excess shipping). I got everything I ordered and the courier company brought the parcel right to my door, which was excellent as some don't.

This is the second time that I've ordered from here, the order (as last time) arrived in about a week, no wrong items or anything missing and they are cheaper than competitors, hence why I ordered through them. If the prices remain as they are, then I will continue to purchase my hair products (and probably other products too) from them.

Excellent. Website had more details than any other supplier about the product (including the manufacturer!). Clear and simple purchase process. Delivery was cheap and fast, and the Evri tracking page gave adequate information even on the non-tracked delivery option. Packaged very carefully in a sturdy bag and lots of bubble wrap, and product is in excellent condition - no damage at all. Would use again.

I really like the prices on Pak they are always good value also they tell you how many are in stock so that you can buy as many as are available which is very good. I bought 5 bottles of Rosewater containing Rose Oil which was luckily available in the 500ml size.

Fantastic prices for Curlsmith hair products and exceptional customer care, when the Next Day Delivery parcel didn't arrive the next day (the items were birthday presents) - through no fault at all of Pak's. Not only was my call handled with an attitude of genuinely caring but it was followed up with a really lovely email and they also kept an eye on my parcel the following day. One of those emails was from Sam... I don't know if that's also the lady I spoke to on the phone. This was my first ever order with Pak's and despite the delay to the expediated service, I wouldn't hesitate to wholeheartedly recommend Pak's. I take this opportunity to express my heartfelt appreciation and thanks for all the kind and warm help on each of the three communications with Pak's and for the generous goodwill gesture. 🙏🙏🙏🤗🤗🤗✨✨✨

Ordering online was quite simple. I was updated when items were sent and it was delivered at the expected time. All items arrived in perfect condition. I could tell time was taken to make sure all items arrived without damage. I was very happy with all the products and all was brand new, no defects. I'll definitely order online again.

Delivery was quick, the products ordered were packed nicely, clean without any signs of wear n tear or damage. The packaging was presented excellently. Also great value for money on the products purchased. Love the trust app that came along with my online purchase.

Even though I live in Denmark (within the EU) and had ordered the goods in the UK (outside the EU), it has been a pleasure to do business with you. The goods were absolutely fine and arrived within 10 days of ordering. However, the long transport time is primarily due to the slow Danish customs processing. The only thing I am a little upset about is the high shipping costs, especially because I pay customs on both the price of the goods and the shipping costs. But since I cannot buy the goods in Denmark and have not found them anywhere else within the EU, it is a condition I have to accept. I will be back :-)

Excellent customer service that really care about people, Value for money, amazing quality, well packaged and delivered quickly..... Highly recommended glad I found this place as I won't be going back to over priced designer fragrances again

Such a great selection of products at fantastic prices and fast delivery with well- packaged items. However, the boxes the products are delivered in are often too big which makes for unnecessary extra recycling waste. And the latest tape used to secure the product lids leaves a sticky residue on the product containers.

The hair is great—quality is a solid 10/10. Delivery time is fine, too. The only really annoying thing is having to pay the customs fees yourself; it would be better if they at least covered half the cost. The fees range from 20 to 40 euros.

From the day I ordered it till it's arrival yesterday I was able to track where my order was,the only disappointment was I got a letter from royal mail to say I had to pay import duty and administration fees which added another €12 .70 onto my purchase price they said it was because it was coming from UK which was not an EU country I was not aware of this so I would advise that your company that you should tell customers outside of the UK that they will have to pay this charge before they deliver the parcel otherwise I'm very pleased with the product and delivery

Good order/delivery communication. Good product information. Improvement suggestion: The residue left on the containers from the Transit Securing Tape is very tacky, and unpleasant to handle. I would suggest using a weaker tape around the whole container, or a binding.