Reviews for havanahouse.co.uk



Excellent

4.88/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,200 Trusted Shops reviews collected in the last 12 months.
In total, havanahouse.co.uk has already collected 2,115 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/02/2019
Date of order
13/02/2019
22/02/2019
Good, no problem
5.00
Excellent

Date of publication
21/02/2019
Date of order
14/02/2019
21/02/2019
very fast
5.00
Excellent

Date of publication
20/02/2019
Date of order
13/02/2019
20/02/2019
Boom Things
5.00
Excellent

Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
Happy all round
5.00
Excellent

Date of publication
19/02/2019
Date of order
11/02/2019
19/02/2019
Very good shop, have been in their many times, so much choice and good customer service
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
19/02/2019
Date of order
12/02/2019
19/02/2019
Very smooth, nice flavour but £15 is a bit too much for 5 blunts
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Lots of duty for American tobacco products in this country sadly.

Date of publication
19/02/2019
Date of order
12/02/2019
19/02/2019
FINE Thank YOu
4.00
Good

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
19/02/2019
Date of order
11/02/2019
19/02/2019
Excellent service and a quality product. Chuffed
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
19/02/2019
Date of order
11/02/2019
19/02/2019
Order before 14:00 for next day delivery
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
17/02/2019
Date of order
10/02/2019
17/02/2019
Very excellent service all round
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
17/02/2019
Date of order
10/02/2019
17/02/2019
Good service and on timeee
4.00
Good

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
17/02/2019
Date of order
09/02/2019
17/02/2019
great service
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
My son hasn’t sampled the product as yet but I’m sure he’ll enjoy
4.33
Good

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
Spot on
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
Very good service. Has wider range of cigars that other suppliers.
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
From the moment you enter your item into the basket its really easy.Well packed and arrives 48hr after the notice of despatch from the team.Package requires a signature on receipt which would be standard for a delivery of this kind.Ordered 2 or 3 times now never had a problem.Always prompts me to see if I want to use my discount before paying.Arrives in plain packing so no idea of whats enclosed.
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
Should take less to deliver - waiting 3 working days to get my cigars
4.33
Good

havanahouse.co.uk replies: 20/02/2019
Royal mail can take from 1-3 days to deliver, it just depends on your location. We do offer next day delivery service if you don't want to use our free delivery service.

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
Easy to order
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
the perfect shop,excellent product.
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
15/02/2019
Date of order
08/02/2019
15/02/2019
Excellent and speedy service. Thoughtfully packaged.
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
15/02/2019
Date of order
08/02/2019
15/02/2019
Very impressed by the service provided, my cigars arrived in top class condition and had been well packed. I saved £3.00 on each cigar, having used a local tobacconist for some years. Will definitely use this company again.
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
15/02/2019
Date of order
08/02/2019
15/02/2019
excellent
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
15/02/2019
Date of order
08/02/2019
15/02/2019
Great
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
14/02/2019
Date of order
07/02/2019
14/02/2019
Delivered on time very impressed
4.67
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
14/02/2019
Date of order
07/02/2019
14/02/2019
Vet fast, very efficient shipping. Impecably wrapped items. Will be using this company for my cigar purchases for a long long time.
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
14/02/2019
Date of order
06/02/2019
14/02/2019
Love to buy again .. really good quality cigars and quick delivery.. first time i buy cigars online in this website really love to order again..
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
13/02/2019
Date of order
05/02/2019
13/02/2019
No issues receiving goods.
5.00
Excellent

havanahouse.co.uk replies: 20/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/02/2019
Date of order
05/02/2019
12/02/2019
Excellent service. Highly recommend.
5.00
Excellent

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/02/2019
Date of order
04/02/2019
12/02/2019
Excellent cigars at a good price and excellent service. Thank you
5.00
Excellent

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/02/2019
Date of order
03/02/2019
12/02/2019
Excellent product quality
5.00
Excellent

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
11/02/2019
Date of order
04/02/2019
11/02/2019
Arrived fast, decent packaging and received excellent quality products. Can’t complain Will recommend to family and friends and purchase here again. Thankyou for your brilliant service.
5.00
Excellent

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
Elizabethan pipe tobacco. Sublime.
5.00
Excellent

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
Bad cohibas. Very hard to smoke.
3.00
Fair

havanahouse.co.uk replies: 13/02/2019
Sometimes Cuban cigars have some quality control issues, if you have a cigar that isn't smoking well simply send it back to us and we can replace it.

Date of publication
10/02/2019
Date of order
01/02/2019
10/02/2019
Fantastic delivery service, superb quality product
5.00
Excellent

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
3 Havanas ( not to my taste) and 1 delicious Dominican, delivered tout suite, well packaged and cared for, Juliany Maduro Robusta was the winner, even the Cohiba didnt touch it, thus its all a matter of taste ))))
5.00
Excellent

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
10/02/2019
Date of order
02/02/2019
10/02/2019
Delivered on time, good quality products
5.00
Excellent

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
10/02/2019
Date of order
02/02/2019
10/02/2019
Excellent all round.
5.00
Excellent

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
09/02/2019
Date of order
02/02/2019
09/02/2019
Prompt delivery, all completed online. Would use again
4.00
Good

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
08/02/2019
Date of order
01/02/2019
08/02/2019
Service excellent. Recommend 100
5.00
Excellent

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
08/02/2019
Date of order
01/02/2019
08/02/2019
Extremely quick delivery and fantastic customer service
5.00
Excellent

havanahouse.co.uk replies: 13/02/2019
Thank you for your order & review. We hope to see you order again soon.

havanahouse.co.uk

Contact
52 Windsor Royal Station
SL4 1PJ Windsor, Berkshire
United Kingdom
info@havanahouse.co.uk
havanahouse.co.uk
Owner
Havana House
52 Windsor Royal Station
SL4 1PJ Windsor, Berkshire
United Kingdom
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with havanahouse.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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