Reviews for havanahouse.co.uk



Excellent

4.85/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 795 Trusted Shops reviews collected in the last 12 months.
In total, havanahouse.co.uk has already collected 1,253 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/06/2018
Date of order
14/06/2018
21/06/2018
Only because the backwoods i ordered didnt feel as fresh as they should be it was dry and felt old, could of been because it was from the back of the shelf regardless it wasnt as enjoyable as usual, nonetheless i will still be ordering from havana club hopefully will get a fresher pack for next time
4.00
Good

Date of publication
21/06/2018
Date of order
14/06/2018
21/06/2018
DElivered quickly and as advertised
5.00
Excellent

Date of publication
21/06/2018
Date of order
14/06/2018
21/06/2018
Excellent service all round. Superb product and great value for money. Will definitely be using on a very regular basis from now on and am going to be recommending to all my friends. Couldn't fault Havana House at all.
5.00
Excellent

Date of publication
20/06/2018
Date of order
13/06/2018
20/06/2018
Very good quick delivery good product good service
5.00
Excellent

Date of publication
20/06/2018
Date of order
13/06/2018
20/06/2018
Ordering was simple, and delivery came in time frame as promised, bought cigars as a present and were very well received. Would not hesitate to use your company again, thank you.
5.00
Excellent

Date of publication
20/06/2018
Date of order
11/06/2018
20/06/2018
Used several times, great products, never let me down.
5.00
Excellent

Date of publication
20/06/2018
Date of order
13/06/2018
20/06/2018
Superb service
5.00
Excellent

Date of publication
19/06/2018
Date of order
12/06/2018
19/06/2018
No, I will not leave a commen...OH WAIT.
5.00
Excellent

Date of publication
19/06/2018
Date of order
12/06/2018
19/06/2018
Would not hesitate to use again
4.00
Good

Date of publication
19/06/2018
Date of order
12/06/2018
19/06/2018
Absolutely incredible service from Havana house They sent out the package within 24houra and asknowledge my request for delivery being discreet Couldn’t of asked for better service
5.00
Excellent

Date of publication
19/06/2018
Date of order
11/06/2018
19/06/2018
Always use Hahaha House for my cigars, good price and excellent selection.
5.00
Excellent

Date of publication
18/06/2018
Date of order
11/06/2018
18/06/2018
Very helpful with my order and speedy delivery.
5.00
Excellent

Date of publication
18/06/2018
Date of order
11/06/2018
18/06/2018
Good to very good
4.33
Good

Date of publication
18/06/2018
Date of order
10/06/2018
18/06/2018
Great service
5.00
Excellent

Date of publication
18/06/2018
Date of order
11/06/2018
18/06/2018
Really quick order processing and excellent customer service. Product carefully and appropriately packaged, and shipped fast.
5.00
Excellent

Date of publication
18/06/2018
Date of order
09/06/2018
18/06/2018
just a very good service
4.67
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Very professional and great customer service
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
Excellent
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
Great service, lovely cigars and excellent price. I'm well pleased and will definitely be placing another order.
5.00
Excellent

Date of publication
17/06/2018
Date of order
08/06/2018
17/06/2018
Excellent Not one problem at all.
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
Great choice of cigars and accessories delivery was superb, items arrived in some brilliant card packaging and even got a free cutter.

Will definitely be using from now on.
5.00
Excellent

Date of publication
17/06/2018
Date of order
08/06/2018
17/06/2018
Superb
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
Quick delivery and well packaged
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
15/06/2018
Date of order
07/06/2018
15/06/2018
Good service. Great tobacco
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
Used numerous times and always prompt delivery.
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
14/06/2018
Date of order
06/06/2018
14/06/2018
Good prices, quality goods, fast delivery; cannot fault Will use again
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
14/06/2018
Date of order
06/06/2018
14/06/2018
Excellent as usual, really good idea with the points scheme. Thank you very much
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
Very happy with the product and delivery
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
Speedy delivery, good product, amazing price. Thank you, I 'll be back.
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Got a gift selection of Cuba cigars as a birthday pressie for my better half, and he loved it. Delivery spot on... cigars and presentation box superb and the card to mark your favourite down will be a good hint for next time .
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Prices need to be more competitive
3.67
Good

havanahouse.co.uk replies: 14/06/2018
We do price match, email us with the best price you can find before you order next time.

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Very pleased
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
13/06/2018
Date of order
05/06/2018
13/06/2018
Great price. Fast delivery. Perfectly packaged. Excellent service all round. No hesitation whatsoever in recommending Havana House.
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Goods were delivered quickly, in good packaging, and were exactly as advertised. Can't ask for more, really.
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
13/06/2018
Date of order
05/06/2018
13/06/2018
arrived well within time stated, happy with the product. Strongly recommend
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Great product delivery and service
5.00
Excellent

havanahouse.co.uk replies: 17/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
13/06/2018
Date of order
05/06/2018
13/06/2018
Thank you to the gentleman I spoke with on the phone. Tobacco arrived safely.
5.00
Excellent

havanahouse.co.uk replies: 13/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/06/2018
Date of order
03/06/2018
12/06/2018
Quick and easy ,good allround
5.00
Excellent

havanahouse.co.uk replies: 13/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/06/2018
Date of order
05/06/2018
12/06/2018
Good
4.00
Good

havanahouse.co.uk replies: 13/06/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/06/2018
Date of order
04/06/2018
12/06/2018
Good product,received well
5.00
Excellent

havanahouse.co.uk replies: 13/06/2018
Thank you for your order & review. We hope to see you order again soon.

havanahouse.co.uk

Contact
52 Windsor Royal Station
SL4 1PJ Windsor, Berkshire
United Kingdom
info@havanahouse.co.uk
havanahouse.co.uk
Owner
Havana House
52 Windsor Royal Station
SL4 1PJ Windsor, Berkshire
United Kingdom
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with havanahouse.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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