Reviews for havanahouse.co.uk



Excellent

4.88/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,097 Trusted Shops reviews collected in the last 12 months.
In total, havanahouse.co.uk has already collected 1,892 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/12/2018
Date of order
06/12/2018
13/12/2018
Excellent service, speed of delivery, packaging and product quality.
5.00
Excellent

Date of publication
13/12/2018
Date of order
06/12/2018
13/12/2018
The cigars arrived very quickly. Easy to order. Ordered for my husband for Christmas so he has not smoked them yet
5.00
Excellent

Date of publication
13/12/2018
Date of order
06/12/2018
13/12/2018
Yet again, a fantasticluly presented set turned up incredibly quickly. Won't go anywhere else.
5.00
Excellent

Date of publication
13/12/2018
Date of order
05/12/2018
13/12/2018
Highly recommended. A1 service
5.00
Excellent

Date of publication
13/12/2018
Date of order
24/11/2018
13/12/2018
Bought 4 tobacco flavouring sprays. Delicious and excellent delivery time,5stars
5.00
Excellent

Date of publication
13/12/2018
Date of order
04/12/2018
13/12/2018
Always satisfied
5.00
Excellent

Date of publication
12/12/2018
Date of order
05/12/2018
12/12/2018
Excellent
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/12/2018
Date of order
04/12/2018
12/12/2018
Very pleased with the next day delivery but was disappointed with pipe not worth the price sorry I will be ordering again soon
4.67
Excellent

havanahouse.co.uk replies: 13/12/2018
If you're not happy with your hand made Peterson pipe then you're more than welcome to return it and we can replace it with a different brand of similar value.

Date of publication
12/12/2018
Date of order
05/12/2018
12/12/2018
Brilliant chap answered the phone. I had a think & then ordered online. Brilliant service. Bought for Xmas for my husband
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/12/2018
Date of order
04/12/2018
12/12/2018
Very easy to buy from online
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/12/2018
Date of order
05/12/2018
12/12/2018
Exceptional wide range of cigars, helpful notes on the cigars combined with swift delivery. Competitive prices too
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/12/2018
Date of order
30/11/2018
12/12/2018
Quick delivery. Packaging good. Large amounts (500g)differ from (25g) quality wise. But overall good.
4.00
Good

havanahouse.co.uk replies: 13/12/2018
They all come from the same bags so quality should be the same.

Date of publication
12/12/2018
Date of order
05/12/2018
12/12/2018
First time ordering , the website was very easy to use and view considering I'm a novice where cigars are concerned.
4.00
Good

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
11/12/2018
Date of order
04/12/2018
11/12/2018
Never had any problems with havana house , very good correspondence, and quick delivery will use again .
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
11/12/2018
Date of order
02/12/2018
11/12/2018
Excellent service, and very fast delivery. Thanks
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
11/12/2018
Date of order
03/12/2018
11/12/2018
Pleased with service, great shop communication could be better no response from emails. Overall very good.
4.33
Good

havanahouse.co.uk replies: 13/12/2018
Calling us will always give an immediate answer, we receive many e-mails so it can take a little longer to respond. Thank you for your order & review. We hope to see you order again soon.

Date of publication
11/12/2018
Date of order
04/12/2018
11/12/2018
Very helpful staff and a good selection of cigars
4.33
Good

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
11/12/2018
Date of order
04/12/2018
11/12/2018
The star rating says it all :-)
4.00
Good

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
11/12/2018
Date of order
03/12/2018
11/12/2018
only place i trust for my xmas cigars
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
10/12/2018
Date of order
03/12/2018
10/12/2018
Thanks
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
10/12/2018
Date of order
03/12/2018
10/12/2018
Always good quality and speedy service
4.00
Good

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
10/12/2018
Date of order
03/12/2018
10/12/2018
I discovered this shop since I met my partner who loves his Cubano cigar. Excellent quality. A perfect gift for a cigar lover.
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
10/12/2018
Date of order
03/12/2018
10/12/2018
Excellent in every way. Recommended.
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
10/12/2018
Date of order
03/12/2018
10/12/2018
Great cigars, fast delivery, great packaging.
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
09/12/2018
Date of order
02/12/2018
09/12/2018
Excellent
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
09/12/2018
Date of order
01/12/2018
09/12/2018
Really fast delivery. Correct product and genuine. I will be ordering again soon. Thanks
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
08/12/2018
Date of order
30/11/2018
08/12/2018
Very nice and quick delivery and the product is outstanding as always.
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
08/12/2018
Date of order
01/12/2018
08/12/2018
Great job all around. Heartily recommended.
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
08/12/2018
Date of order
01/12/2018
08/12/2018
Good selection of products - good prices - easy checkout and prompt delivery
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
08/12/2018
Date of order
01/12/2018
08/12/2018
Great shop
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
08/12/2018
Date of order
01/12/2018
08/12/2018
Excellent service, thank you. The cigars were purchased as a present so I am unable to comment on their quality - I am sure they will be gratefully received
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
08/12/2018
Date of order
01/12/2018
08/12/2018
Quick and efficient service
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
08/12/2018
Date of order
01/12/2018
08/12/2018
Great shop fast delivery great cigars
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
08/12/2018
Date of order
30/11/2018
08/12/2018
Excellent service from start to finish
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
07/12/2018
Date of order
30/11/2018
07/12/2018
Excellent communication and fair price.
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
07/12/2018
Date of order
30/11/2018
07/12/2018
Excellent, efficient service.
4.67
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
07/12/2018
Date of order
30/11/2018
07/12/2018
Many thanks for your service.
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
07/12/2018
Date of order
29/11/2018
07/12/2018
Unable to comment. Will not be unpacked until Xmas Day
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
06/12/2018
Date of order
29/11/2018
06/12/2018
Always good quality and service.
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

Date of publication
06/12/2018
Date of order
28/11/2018
06/12/2018
A very efficient ordering and delivery service. Very pleased to have found Havana House as I can now give my husband a special Christmas gift.
5.00
Excellent

havanahouse.co.uk replies: 13/12/2018
Thank you for your order & review. We hope to see you order again soon.

havanahouse.co.uk

Contact
52 Windsor Royal Station
SL4 1PJ Windsor, Berkshire
United Kingdom
info@havanahouse.co.uk
havanahouse.co.uk
Owner
Havana House
52 Windsor Royal Station
SL4 1PJ Windsor, Berkshire
United Kingdom
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with havanahouse.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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