Review summary
Many customers praise the quality of the frames, highlighting their sturdiness and attractive finish, and appreciate the timely and safe delivery, with fast shipping and careful packaging. Customer service receives frequent commendation for being responsive and quick to resolve issues, and most find the fit or sizing of frames suitable for their items. Packaging is especially noted for protecting frames during transit, and many feel the products offer good value for the price. Some customers report disappointment with frame quality, mentioning flimsiness or faults. There are occasional complaints about minor delivery delays and a few instances of damage or inadequate packaging. Opinions on value are mixed, with some feeling the products are overpriced for the materials or quality received. A few reviewers also cite poor communication or unresolved issues with customer service, and some note minor sizing or cropping issues with the frames.
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How Trusted Shops prevents fake reviewsReviewsyourdecoration.co.uk
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Verified
Nice product, well packed, arrived quickly and safely
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Excellent, product and delivery time are amazing
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Very poor quality product for the price. Disappointed.
Reply from yourdecoration.co.uk
Good afternoon,
Thank you very much for your email.
I am sorry to read that you are not satisfied with your order.
If there is anything else I can do for you, please send me an email.
You can send this to customerservice@yourdecoration.co.uk.
Looking forward to your next order and have a nice day.
Greetings,
Marga
Customerservice
Your Decoration
Verified
Picture arrived and was framed beautifully
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
The frames were packaged very well and were in perfect condition when they arrived. And they looked great with the posters.
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Bloody expensive for a thin bit of plastic and some board.
Reply from yourdecoration.co.uk
Good afternoon,
Thank you very much for your review.
We're sorry to hear you're not happy with the picture frame. Fortunately, we have other picture frames that aren't made of plastic. Perhaps you could look into those next time.
We look forward to your next order and have a nice day.
Sincerely,
Marga
Customer Service
Your Decoration
Verified
Quality item, good comms & arrived in good time
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Good quality item, very well packaged. Arrived quickly
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Quick delivery, product as described. Easy to assemble and attach to canvases.
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Fast delivery, perfect size and the steel blue really makes my poster pop
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Excellent!
Fast delivery, and picture frames were as expected and of good quality.
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Great, good quality. Really finishes my paintings.
Will definitely order again.
👍👍👍
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Nice print but didn’t realise it came with the thick white border
Reply from yourdecoration.co.uk
Good day,
Thank you for your review. We appreciate you mentioning this.
On our website, you can enlarge a photo of a poster or art print. At that point, you'll see that there's a border around the poster or art print.
We look forward to your next order and have a nice day.
Sincerely,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration