Review summary
Customers consistently praise the quality of the frames, noting their sturdiness and attractive finish, and many are satisfied with the fit and sizing accuracy. Delivery speed and secure packaging receive frequent positive mentions, as does the prompt and helpful customer service. Value for money is often highlighted, with several customers finding the prices fair or excellent. Most users also find assembly and use straightforward. Some customers express concerns about flimsiness and poor materials in some frames, and a few report delivery delays or damage during transit. There are occasional complaints regarding unresponsive customer service. While the majority find the pricing reasonable, some feel the frames are overpriced for the quality received. Minor sizing issues and requests for clearer assembly instructions are also mentioned.
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Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
the frame arrived in terrible condition, the corners were broken and poorly secured for transport
Reply from yourdecoration.co.uk
Good afternoon,
Thank you very much for your review. Thank you for letting us know.
I see that you have not yet contacted our customer service regarding this. I would appreciate receiving an email with photos showing what the issue is, so that I can look into it further. You can send the email to customerservice@yourdecoration.co.uk, addressed to Marga.
I will see what I can do for you.
I look forward to hearing from you.
Have a nice day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Nice product, well packed, arrived quickly and safely
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
If something went wrong with the photo frame, please contact me. customerservice@yourdecoration.co.uk
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Excellent, product and delivery time are amazing
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Picture arrived and was framed beautifully
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Very poor quality product for the price. Disappointed.
Reply from yourdecoration.co.uk
Good afternoon,
Thank you very much for your email.
I am sorry to read that you are not satisfied with your order.
If there is anything else I can do for you, please send me an email.
You can send this to customerservice@yourdecoration.co.uk.
Looking forward to your next order and have a nice day.
Greetings,
Marga
Customerservice
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
The frames were packaged very well and were in perfect condition when they arrived. And they looked great with the posters.
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Bloody expensive for a thin bit of plastic and some board.
Reply from yourdecoration.co.uk
Good afternoon,
Thank you very much for your review.
We're sorry to hear you're not happy with the picture frame. Fortunately, we have other picture frames that aren't made of plastic. Perhaps you could look into those next time.
We look forward to your next order and have a nice day.
Sincerely,
Marga
Customer Service
Your Decoration
Verified
Quality item, good comms & arrived in good time
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Good quality item, very well packaged. Arrived quickly
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Quick delivery, product as described. Easy to assemble and attach to canvases.
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Fast delivery, perfect size and the steel blue really makes my poster pop
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Excellent!
Fast delivery, and picture frames were as expected and of good quality.
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
Verified
Great, good quality. Really finishes my paintings.
Will definitely order again.
👍👍👍
Reply from yourdecoration.co.uk
Hi,
Thank you very much for your lovely review. We are delighted to read that you are satisfied.
We look forward to your next order. Have a wonderful day.
Kind regards,
Marga
Customer Service
Your Decoration
