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Top positive review
1 Apr 2023
Verified review
Placing the order was easy, and free carriage was good, but when I put in the first line of my address the screen became slightly confused and flashed red warning boxes on the rest of the address panels.
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!!
Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them!
I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy.
I buy a laptop a month for work but don't see why I should be back after this experience.
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Reviews for Acer Store UK
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22 Feb 2024
Verified review
Helpful and simple to order
It was very easy to check the specifications of each model and the questions I asked were replied to promptly, which gives some confidence in after-sales service.
I would have liked a 2tb disk instead of 1tb, but that option was not available, but I understand that having options like that would up the cost, so happy with the spec I got. To be fair, the website is really clear.
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Answer by Acer Store UK
27 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
4 days ago
Verified review
Very good choice of laptop configurations. Compared to others I feel the prices are quite reasonable. This is my first Acer laptop, need to experience the product and its durability.
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21 Feb 2024
Verified review
Placing the order was nice and simple but you could do with fixing your Pay in 3 with Klarna. I would have liked to pay for this purchase over 3 to ease my cash flow.
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Answer by Acer Store UK
21 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Feb 2024
Verified review
need to update my old acer 5750 this new model a517-58m should fit the bill with windows 11 ,ai and a lot more i hope, thank you for the discount
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Answer by Acer Store UK
20 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
4 days ago
Verified review
Good once we got there
Tricky to find how to extend the warranty for my Acer Swift but once we got there all was good. Initial search sent me to the USA site.
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18 Feb 2024
Verified review
Just so easy to use.
Just put in my computer number and the part I needed came straight up. No trawling through loads of pages searching.
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Answer by Acer Store UK
20 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Mar 2024
Verified review
Amazing and easy
Super easy to sue. Great promo for the week end and clear on which charger works for my laptop. Amazing work
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Answer by Acer Store UK
4 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
10 days ago
Verified review
Green
Easy layout & experience. Great to see Acer dedicated green, renewable commitment & products.
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Answer by Acer Store UK
8 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
12 days ago
Verified review
quick and easy to use. Ordered additional warranty and anti-virus software for sons new laptop
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Answer by Acer Store UK
8 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
3 days ago
Verified review
The items i specifically require are available.
Easy transaction process, express delivery
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2 Mar 2024
Verified review
Simple Transaction
Simple, clearly laid out website with all the details you need to complete a purchase.
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Answer by Acer Store UK
4 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
15 hours ago
Verified review
Items clearly described, but site not very quick passing from stage to stage
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13 days ago
Verified review
Easy to shop. However offer should be extended to the aspire 5 i7 Device.
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Answer by Acer Store UK
8 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
12 days ago
Verified review
Great selection of specs and easy filtering. Great price discounts too.
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Answer by Acer Store UK
8 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
4 Mar 2024
Verified review
The Acer Swifts are lightweight and fantastic to use, highly recommend.
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Answer by Acer Store UK
8 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
28 Feb 2024
Verified review
Excellent Experience!
The website was really easy to navigate and the prices were reasonable.
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Answer by Acer Store UK
29 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
7 days ago
Verified review
Very good shopping experience and I found what I wanted quite easily
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Answer by Acer Store UK
5 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Mar 2024
Verified review
Website was clear and easy to use. Features of laptops easy to find.
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Answer by Acer Store UK
4 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
3 Mar 2024
Verified review
Have always bought Acer laptops as they perform well for my needs.
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Answer by Acer Store UK
4 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
11 days ago
Verified review
No problems lady I spoke from South Africa very helpful
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Answer by Acer Store UK
8 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
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