Review summary
Customers consistently praised the website's user-friendly design and intuitive navigation, making the purchasing process straightforward and efficient. The helpfulness, professionalism, and promptness of customer service representatives were frequently highlighted, and tools like SNID and accessory finders were appreciated for simplifying product selection. Many customers also valued the clear product descriptions, available discounts and promotions, and quick ordering and delivery, as well as the competitive pricing and good overall value. Some customers experienced issues with chat availability when seeking customer service, and a few found the discount codes confusing or problematic. While most found the site easy to navigate, a handful noted minor frustrations with crowded pages or search filtering. There were also requests for more detailed product explanations and easier comparison of specifications, and some dissatisfaction with the prices of accessories.
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How Trusted Shops prevents fake reviewsReviewsAcer Store UK
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(29)
(136)
Verified
I thought the website was excellent and the summary for the computers very well written.
This made it very easy to choose the model I thought best suited me.
Acer are very good AiO Pcs and this will be the second I have purchased.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Shopping experience good. Spec easy to find. Glad the battery type was recommended. Dark mode would be nice to rest my eyes. Comparison could be a little better as couldn't search for other products but tbf I was on a small mobile. Just hope I am at least as satisfied with the actual laptop!
Verified
Quick to navigate but why the lists?…
Quick to navigate but why did I have to scroll through 4 pages of warranties to fing the Predator laptop one? Maybe a clickable menu of 'laptop', desktop, microsoft options woudl have made choosing the correct product easier.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Replacement laptop charger
Easy to check the replacement laptop charger was compatible. Didn’t need to make an account to order. Free shipping and next day delivery.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Good experience on chat line gave me all the details I needed to evaluate my options and make a good choice of equipment.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Easy to use website, with easy to read information, purchasing was quick and straightforward
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Easy to navigate, and was able to make my order without fuss. Quickly received an email in confirmation.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Easy and efficient system to place an order
Easy and efficient system to navigate to place an order, good clear instructions to follow.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Useful to be able to check I was ordering the right part.
Being able to confirm that I was ordering the correct adapter for my laptop, by entering the SNID to your Finder, was reassuring.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Knowing which adapter to get for my laptop with accessory finder is a feature I liked.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Information appeared to be good and reasonably easy to navigate although the front page, I feel, is rather crowded with images
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Excellent information and description of individual laptops
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
laptops
could do with showing all the ranges when carrying out a search on your web site page.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
So easy to order a laptop charger plus free delivery.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Very efficient service and straight forward thank you
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Easy to use and straight forward website, found what I wanted.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Great Service
Great price, speed of checkout, free delivery with DPD
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Quick and easy purchase. Very happy with the price.
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
So quick and easy to find what I needed by typing in SNID
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
Verified
Nothing comes to mind, I assume I will get an email to confirm purchase
Reply from Acer Store UK
Dear customer,
Thank you for your rating. Your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store, and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your Acer store
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Verified Reviews
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They are not included in the overall rating. No verification measures have been taken.Contact
- +443717601020
- store.acer.com/en-gb
- imprint.uk@acer.com
- `s-Hertogenbosch, NLD
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Explore the Official Acer Store UK and shop the newest Acer notebooks, chromebooks, desktops, monitors, projectors, and accessories. Free delivery.
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