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Top positive review
1 Apr 2023
Verified review
Placing the order was easy, and free carriage was good, but when I put in the first line of my address the screen became slightly confused and flashed red warning boxes on the rest of the address panels.
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!!
Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them!
I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy.
I buy a laptop a month for work but don't see why I should be back after this experience.
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Reviews for Acer Store UK
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5 Nov 2023
Verified review
Lifesavers!
There was essentially half off because of Black Friday Guarantee which made the purchase actually possible. My laptop is my lifeline and when my charger suddenly gave up yesterday I thought I was screwed. We’re a low income family so having the replacement be unexpectedly affordable was just a blessing. I mean the website was easy and quick to use and everything which is probably more the answer you’re after, but the thing that truly made it excellent was surprise discounts so there you go!
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Answer by Acer Store UK
6 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Nov 2023
Verified review
The 3 way compare view was really helpful.
Looking forward to receiving my new monitor. My previous acer monitor lasted well over 10 years with EXTENSIVE use and I'm hoping this one will do the same! Got a great discount in the sale too :D
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Answer by Acer Store UK
12 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
3 Nov 2023
Verified review
This deal I got was a big saving on Curry’s where I just looked at and went to the store. Curry’s didn’t have in stock. I was about to order online when I checked Acer direct. I even got the Office 360 and it was still cheaper.
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Answer by Acer Store UK
6 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Nov 2023
Verified review
Easy to place order
The only comment - under accessories is allow the user to type their laptop serial number or model number to seek out the accessories available for the device
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Answer by Acer Store UK
3 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Nov 2023
Verified review
Spoke to Chris on the the phone and he answered any question i had, could not have been more helpful. Product a very good price . Thank you. Regards Alan.
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Answer by Acer Store UK
3 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
11 Nov 2023
Verified review
Upgrading my Acer laptop
Straightforward comparing items under consideration. Some of the technical information I did not fully understand. Would have liked a “chat” option.
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Answer by Acer Store UK
13 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
Very clear and precise detail made payment straightforward. Full specs etc onsite is a definite plus and influenced my choice of laptop.
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Answer by Acer Store UK
10 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
3 Nov 2023
Verified review
Easy to use site and straight frward to buy from . . . importantly there were no 'Hidden extras' that popped up when checking out.
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Answer by Acer Store UK
6 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
13 days ago
Verified review
Very simplistic = no fluff at all
Very simplistic no fluff at all. Great layout so I can easily see specs of my preferred product. Great options for payment plans!
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Answer by Acer Store UK
12 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
5 days ago
Verified review
MY WIFE PURCHASED MY CHRISTMAS GIFT IN FIVE MINUTES , AS THE WEBSITE WAS EASY FOR HER TO NAVIGATE, UNFORTUNATELY I HAD TO PAY.
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Answer by Acer Store UK
3 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
8 days ago
Verified review
Clear and concise order form - also have currently Acer Aspire C22 so I am happy to continue with updated Acer
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Answer by Acer Store UK
8 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
4 Nov 2023
Verified review
Really simple and easy checkout process. Ran into zero issues and everything on site was very open and honest.
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Answer by Acer Store UK
6 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 days ago
Verified review
Quick and easy - the request for a serial number to check compatibility was greatly appreciated, thank you
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8 days ago
Verified review
Have an Acer now but getting a bit old hence the new order had several other makes and like these best.
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Answer by Acer Store UK
8 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
3 days ago
Verified review
I love that i could do it like Christmas present to my mother to different country. Love you for that
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Answer by Acer Store UK
3 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
9 Nov 2023
Verified review
OK website to navigate - lots of relevant info…
BUTI would have appreciated a phone no to ask more qq.
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Answer by Acer Store UK
9 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
13 days ago
Verified review
Easy to navigate, and fantastic to be able to put in my SNID to identify the correct item to buy.
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Answer by Acer Store UK
12 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
4 days ago
Verified review
Efficient simplicity
Easy, quick and clear, from choosing my laptop to completing the purchase was under 60 seconds
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Answer by Acer Store UK
3 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
7 Nov 2023
Verified review
Problem with software
Small problem with software, Acer staff could not be more helpful with quick helpful advice.
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Answer by Acer Store UK
8 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
11 days ago
Verified review
I had a problem with setting up this agreement yesterday and it was sorted out today
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Answer by Acer Store UK
11 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
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