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esus-it.com
Reviews:

16 reviews in the last 12 months35 total reviews  

4.56
Excellent

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Most relevant positive review

12 Nov 2023
 Verified review
Pat on the back for whoever packed for shipping - multiple layers ensured package was clean and dry after mixup with courier meant it was out in the heavy rain overnight

Most relevant negative review

22 Mar 2024
 Verified review
The delivery are extremely slow and very expansive with both FedEx and UPS. The procedure is heavy and the goods when they arrive work for few days then break. The return policy is not clear and not certain. The procedure is opaque and not clear. Regards, Frederic.
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Reviews for esus-it.com

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27 Jun 2024
 Verified review
Great experience overall :)
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Answer by esus-it.com
3 days ago
Thank you for your feedback and trust, best regards! :)
19 May 2024
 Verified review
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Answer by esus-it.com
13 Jun 2024
Thank you for your positive review, we welcome you again to ESUS IT! :)
7 May 2024
 Verified review
Super happy about the product, so far so good.
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9 May 2024
Thank you very much for your feedback, best regards! :)
9 Apr 2024
 Verified review
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19 Apr 2024
Thank you for your feedback, please come again! :)
27 Mar 2024
 Verified review
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19 Apr 2024
Thank you for your feedback, please come again! :)
22 Mar 2024
 Verified review
The delivery are extremely slow and very expansive with both FedEx and UPS. The procedure is heavy and the goods when they arrive work for few days then break. The return policy is not clear and not certain. The procedure is opaque and not clear. Regards, Frederic.
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Answer by esus-it.com
19 Apr 2024
Thank you for your feedback. Unfortunately we have no control over the delivery time by the couriers. Your order has been dispatched in accordance with the shipping time. Unfortunately we have no influence on the service life of the drive, this is the manufacturer's responsibility, not ours, however we did not leave the customer without help and ordered a new drive straight away so that the customer could enjoy their purchase. Regards, ESUS IT
12 Nov 2023
 Verified review
Pat on the back for whoever packed for shipping - multiple layers ensured package was clean and dry after mixup with courier meant it was out in the heavy rain overnight
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Answer by esus-it.com
14 Nov 2023
Thank you very much for the feedback. Our logistics packs packages safely and accurately so that the customer receives a fully operational product. Best regards and welcome back to ESUS IT! :)
20 Dec 2023
 Verified review
Preciso puntuale ottimo prodotto funzionante subito
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Answer by esus-it.com
4 Jan 2024
Grazie per il vostro feedback positivo, cordiali saluti e benvenuto su ESUS IT! :)
19 Feb 2024
 Verified review
Speed and efficiency in purchasing and shipping
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Answer by esus-it.com
19 Feb 2024
Thank you for your feedback, we are glad that you are satisfied, we greet you and welcome you back to ESUS IT! :)
12 Mar 2024
 Verified review
I highly recommend
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22 Mar 2024
Thank you for your feedback, best regards! :)
11 Mar 2024
 Verified review
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22 Mar 2024
Thank you for your feedback, best regards! :)
11 Mar 2024
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22 Mar 2024
Thank you for your feedback, best regards! :)
9 Mar 2024
 Verified review
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22 Mar 2024
Thank you for your feedback, best regards! :)
25 Jan 2024
 Verified review
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12 Feb 2024
Grazie per il tuo feedback, bentornato su ESUS IT! :)
21 Dec 2023
 Verified review
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Answer by esus-it.com
24 Jan 2024
Thank you for your positive feedback and your time. :) Best regards ESUS IT
19 Dec 2023
 Verified review

Still waiting for the money back.

They canceled my order due to lack of stock and after a week I'm still waiting for the money back. I would not recommend buying from this store under any circumstances. ​
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Answer by esus-it.com
9 Jan 2024
First of all we would like to apologize to you regarding the failure to fulfill your order, unfortunately the product you ordered was not available anywhere and we were able to order it for ourselves. We apologize most sincerely for the delay in your refund, we made a refund immediately after cancelling the order, while PayPal, for unknown reasons, blocked our funds. I checked unfortunately there is no all time availability on this product. We encourage you to contact us to make an agreement, the customer is most important to us and we care that the customer is ultimately satisfied. We will be grateful for any feedback.