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Top positive review
12 Nov 2023
Verified review
Pat on the back for whoever packed for shipping - multiple layers ensured package was clean and dry after mixup with courier meant it was out in the heavy rain overnight
The delivery are extremely slow and very expansive with both FedEx and UPS. The procedure is heavy and the goods when they arrive work for few days then break. The return policy is not clear and not certain.
The procedure is opaque and not clear.
Regards, Frederic.
The delivery are extremely slow and very expansive with both FedEx and UPS. The procedure is heavy and the goods when they arrive work for few days then break. The return policy is not clear and not certain.
The procedure is opaque and not clear.
Regards, Frederic.
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Answer by esus-it.com
13 days ago
Thank you for your feedback.
Unfortunately we have no control over the delivery time by the couriers. Your order has been dispatched in accordance with the shipping time. Unfortunately we have no influence on the service life of the drive, this is the manufacturer's responsibility, not ours, however we did not leave the customer without help and ordered a new drive straight away so that the customer could enjoy their purchase.
Regards,
ESUS IT
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