Certificate for projectorshop24.co.uk

No. X98DEA05B19FE6DA3CFE3B9CD99FDA51F
 

Approved on
09/08/2012
Valid until
08/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for projectorshop24.co.uk



Excellent

4.83/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 102 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 312 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
have not installed the screen yet but on inspection the quality of the screen is

first class
4.33
Good

The projector made an excessive amount of noise when I switched it on - sounded like something stuck in the fan. After trying various things I wrote to customer support. Then I disabled the auto-iris feature and that cured the problem. Customer support got back to me fairly quickly and I told them how I had fixed it. Very satisfied.
5.00
Excellent

Having ordered a 244 x 183 front projection screen my order arrived within 1 week of ordering on line. The screen comes in a case which is small enough to put into the boot of a car making it truly portable, which was a primary motive for purchasing this particular screen.
4.00
Good

Very good advice in choosing the wright projector for whay I needed, fast delivery and a really good product.
5.00
Excellent

Very helpful indeed in advising me what model of replacement remote control was suitable for my Acer projector . I emailed query at 8 pm and had a reply at 8 am next day. Placed order and it came 2 days later and works fine. First rate service.
5.00
Excellent

I knocked one star off the goods category, because it has a design fault that means the screen starts to extend (unroll) when being transported. The built-in catch doesn't catch, because the plastic ferrules on the bar at the bottom of the screen foul the plastic ferrules on the main tube. Not a big problem, it is the "Ecomony" model after all.
4.67
Excellent

Very simple and straight forward ordering/payment system with good notification of order progress. Delivery when quoted and quality packaging ensuring goods arrived in A1 condition - Thank You
5.00
Excellent

The projector was received on the forecasted date, although it was not possible to obtain a timed slot. The goods were securely packaged and arrived in good order. I sought advice by email from protectorshop24 about which models would best suit my needs and was very pleased with the prompt and helpful response I received. This greatly assisted my purchasing decision.
4.33
Good

This was fairly ordinary transaction but it was easy and successful. You had what I needed and it arrived safe and on time. I have purchased from you before and I shall very likely do the same in the future.
4.00
Good

Excellent suggestions/invaluable experience that made for the perfect & most cost effective purchase.

Thank you for such great & punctual service
5.00
Excellent

Contemplated using a French web based company to purchase a replacement lamp for my Epson EH-TW6100 projector until I read some reviews. Opted for this company who's parent company I believe are based in Germany. Excellent service and prompt delivery & reasonably priced.
5.00
Excellent

Very satisfied. Good advice given to me
5.00
Excellent

Yes
4.67
Excellent

Extremely satisfied
5.00
Excellent

Yes the product was easy to assemble and looks good.
5.00
Excellent

Excellent service. Very good product
5.00
Excellent

I emailed to ask advice which was very helpful and I am extremely happy with the product.
5.00
Excellent

Good product, good service and delivery
4.67
Excellent

Very good product. Delivery was within a few days as promised.
5.00
Excellent

Excellent service, goods delivered on time.
5.00
Excellent

Top marks again to Projectorship24. Items including a large projector screen arrived safely. All items were securely well wrapped and packaged to prevent any possible damage whilst in transit. Items arrived on the specified date in first class condition and exactly what I had ordered. Items ordered online on a safe and secure web site which was easy and a pleasure to use. Highly recommended.
5.00
Excellent

A very well made and substantial screen. Arrived well packed and very easy to fix to wall with all screws, plugs etc provided.
4.67
Excellent

Very satisfied with the service & purchasing experience from Projectorshop24
Wide selection of digital projectors and extremely helpful and knowledgeable staff. I highly recommend Projectorshop24 and will be purchasing from them again in the very near future. Full marks 10 out of 10 to Projectorshop24.
5.00
Excellent

Good quality product but wall screws provided are poor, so use your own..
5.00
Excellent

Extremely
5.00
Excellent

I rang for some advice as I had a projector in mind they gave me some advice and actually recommended another model which was cheaper but generated less noise which was more suitable. Would definately recommend and use again.
5.00
Excellent

Very pleased with your service and advise on the product needed for our situation. Price reasonable , delivery quick and on time. So thanks for an excellent service, if we need to we will come again.
5.00
Excellent

Very
5.00
Excellent

Love the new projector. Loads of clients/colleagues want one. offer an incentive - if I give out discount vouchers to people who the buy,I get an incentive? Have a look at "Delivering Happiness" by Tony Hseih. You'll get the idea. But thanks in the meantime.

More importantly- don't make me fill in email and valid order ID on a feedback questionnaire you sent to me - that's just bloody daft.
5.00
Excellent

Prompt delivery. Goods as described.
5.00
Excellent

Excellent service, apart from the fact that confirmation emails, etc. went into my spam folder - only realised when 'phoning your helpline.
5.00
Excellent

Very good service, it was an overall outstanding shopping experience.
5.00
Excellent

Ordering was easy and uncomplicated. Delivery followed pretty smartly and sooner than the proposed date I think. Of course I don;t know whether the bulb actually works - and won;t be trying it until the orginal in the projector blows - not for a long time yet I hope and not in the middle of one of our shows either So thankyou excellent all round
5.00
Excellent

I was very satisfied with the service and with the goods I would not hesitate to use the firm again
5.00
Excellent

Excellent experience from customer service to installing the equipment.
5.00
Excellent

Very satisfied, prompt and efficient service. Would use again.
5.00
Excellent

The knowledge, friendliness and efficiency of this company is exlemporary. I have used them before and found the same then and would recommend them to anyone and their prices are very competitive
5.00
Excellent

Very prompt delivery, phoned me when I ordered just in case i needed any help. nice people, helpful.
5.00
Excellent

Yes, very satisfied, all good.
5.00
Excellent

Excellent service. order was even confirmed and shipped out on a Bank Holiday Took 48 hours to come over from germany. The plastic covering over the boxes was torn open; however the boxes were still strapped and contents were fine. Also a quick email to check on additional stock was answered promptly and professionally. A very satisfied customer.
5.00
Excellent

projectorshop24.co.uk customer reviews

projectorshop24.co.uk

projectorshop24.co.uk was certified by Trusted Shops on 09/08/2012.

Contact
Chequers Road Tharston
NR15 2YA Norwich
United Kingdom
am@celexon.com
projectorshop24.co.uk

Owner
Celexon UK Ltd
Chequers Road Tharston
NR15 2YA Norwich
United Kingdom
Authorized representative
Matthias Hemesath, Christoph Schwarte
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with projectorshop24.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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