Certificate for visunext.co.uk/en/

No. X98DEA05B19FE6DA3CFE3B9CD99FDA51F
 

Approved on
09/08/2012
Valid until
08/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for visunext.co.uk/en/



Excellent

4.79/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 58 Trusted Shops reviews collected in the last 12 months.
In total, visunext.co.uk/en/ has already collected 523 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/08/2019
Date of order
23/08/2019
23/08/2019
Customer service (using both the online chat and phone services) was brilliant. I had issues getting a payment through, and this was resolved very promptly.
Products came as described, and so am happy with them.
Products were shipped in a very timely fashion.
If needed I would buy from them again.
4.67
Excellent

Date of publication
05/08/2019
Date of order
05/08/2019
05/08/2019
Ordering was easy. Parts were genuine and received as described. Did not have to interact with customer service but was kept well informed during the process until tracking details were provided.
5.00
Excellent

Date of publication
30/07/2019
Date of order
30/07/2019
30/07/2019
Super fast n safe delivery with the lowest price on the internet. Definitely recommend
5.00
Excellent

Date of publication
19/07/2019
Date of order
19/07/2019
19/07/2019
Delivery good & quicker than expected. Goods fine and I now know screen works OK. But delivering to UK with a continental plug isn't clever & instructions are very poor/limited (e.g. distance between mounting holes would be helpful). No fixings provided for control box & remote control holder - cheapskate. Option for control box wires to come out at opposite sides would be useful.
4.00
Good

Date of publication
17/07/2019
Date of order
17/07/2019
17/07/2019
Excellent service and prompt delivery. Product is very good.
5.00
Excellent

Date of publication
11/07/2019
Date of order
11/07/2019
11/07/2019
Spoke to the Visunext team who knew all about the product made the purchase easy
5.00
Excellent

Date of publication
10/07/2019
Date of order
10/07/2019
10/07/2019
Exactly what I wanted - an original replacement bulb for my projector. Really good price for an original bulb. Quick dispatch. Well packaged. Will definitely use them again.
5.00
Excellent

Date of publication
04/07/2019
Date of order
04/07/2019
04/07/2019
The goods arrived quickly, the screen is a quality product and they were extremely helpful when I realised I needed to change the size of the screen.
5.00
Excellent

Date of publication
03/07/2019
Date of order
03/07/2019
03/07/2019
Exceptionally helpful in talking through options. Price competitive.
Your agent said it would almost certainly arrive on the Friday. But UPS scheduled it for following Monday when I was away. I went through the pain of UPS registration to change delivery to 1 July. I rang and they confirmed. But didn't arrive until 2July - so I wasted a day waiting for it. Made formal complaint to UPS.
3.67
Good

Date of publication
27/06/2019
Date of order
27/06/2019
27/06/2019
Delivered within 3 days, kept well informed of delivery progress which was very helpful.
5.00
Excellent

Date of publication
20/06/2019
Date of order
20/06/2019
20/06/2019
Shaun spent lots of time talking to me about the right kind of projector screen for my projector - great service, thanks
5.00
Excellent

Date of publication
15/06/2019
Date of order
13/06/2019
15/06/2019
got myself a bargain, was looking to spend around £600 but got what i wanted for less than £400
5.00
Excellent

Date of publication
09/06/2019
Date of order
06/06/2019
09/06/2019
The personalised customer telephone advice by someone who knew what he was talking about was first class.
5.00
Excellent

Date of publication
08/06/2019
Date of order
08/06/2019
08/06/2019
Excellent service.
5.00
Excellent

Date of publication
04/06/2019
Date of order
04/06/2019
04/06/2019
Goods arrived on time and exactly what I required. I was kept up to date with delivery date
5.00
Excellent

Date of publication
03/06/2019
Date of order
03/06/2019
03/06/2019
Smooth transaction
5.00
Excellent

Date of publication
30/05/2019
Date of order
30/05/2019
30/05/2019
Easy to use website. Delivery by UPS so much better than other companies.
5.00
Excellent

Date of publication
29/05/2019
Date of order
29/05/2019
29/05/2019
Excellent service all round well done
5.00
Excellent

Date of publication
19/05/2019
Date of order
19/05/2019
19/05/2019
My only comment is about the delivery I want tracking system to track when it was coming that’s the only thing what I’m disappointed about or much detail of it
3.67
Good

Date of publication
11/05/2019
Date of order
11/05/2019
11/05/2019
Good value screen delivered as promised.
4.00
Good

Date of publication
08/05/2019
Date of order
08/05/2019
08/05/2019
No issues
5.00
Excellent

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
Customer service was brilliant in identifying the right product, and after sales service. The company was very badly let down by UPS courier farcical local pick up locations.
3.67
Good

Date of publication
25/04/2019
Date of order
25/04/2019
25/04/2019
Was offered a good deal in a phone conversation and from then on the ordering process and prompt delivery next day was appreciated. The goods were well packed and are currently working to my satisfaction. Would recommend the business to other potential customers.
5.00
Excellent

Date of publication
25/04/2019
Date of order
25/04/2019
25/04/2019
I have used three time now, excellent service, very quick and equipment excellent. never had a problem.
5.00
Excellent

Date of publication
18/04/2019
Date of order
18/04/2019
18/04/2019
Amazing service... I can see North Sea living off the coast of scotland. Delivered in three working days as promised. Simply amazing, Germany to the wilds of Aberdeenshire in three days and item in good order. Thank you
5.00
Excellent

Date of publication
10/04/2019
Date of order
10/04/2019
10/04/2019
very responsive in email, and very helpful.
5.00
Excellent

Date of publication
01/04/2019
Date of order
01/04/2019
01/04/2019
I ordered a projector bulb which was cheaper than any other site. It was delivered on time, the goods were as we expected.
5.00
Excellent

Date of publication
16/03/2019
Date of order
16/03/2019
16/03/2019
Just what I was looking for and great quality. Highly recommended
5.00
Excellent

Date of publication
07/03/2019
Date of order
07/03/2019
07/03/2019
Very helpful advice on the phone before purchase. An excellent website. Quick and efficient delivery. Highly recommended.
5.00
Excellent

Date of publication
07/03/2019
Date of order
07/03/2019
07/03/2019
Thank you. This screen was ordered for my dad’s funeral which is tomorrow so we could run a slideshow of pictures of him for everyone to see. It is a perfect size and quality and the delivery was really quick. Thanks so much for enabling us to share our memories of our dad with everyone else.
5.00
Excellent

Date of publication
04/03/2019
Date of order
04/03/2019
04/03/2019
Excellent, would definitely use again. Delivery was super quick and accurate.
5.00
Excellent

Date of publication
23/02/2019
Date of order
21/02/2019
23/02/2019
Early delivery and well made product.
4.67
Excellent

Date of publication
22/02/2019
Date of order
22/02/2019
22/02/2019
I found the extendible arm difficult to retract. Hit and miss. At one point I could not withdraw it
4.33
Good

Date of publication
19/02/2019
Date of order
19/02/2019
19/02/2019
goods in very good condition excellent service
5.00
Excellent

Date of publication
13/02/2019
Date of order
13/02/2019
13/02/2019
No problems - easy ordering, rapid delivery, goods as described.
5.00
Excellent

Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
Impressive website & very helpful advice (2 phone calls). Both staff seemed more concerned that I should get what I needed rather than pointing me towards something more expensive. Deliver just 3 days - and packaging excellent.
5.00
Excellent

Date of publication
01/02/2019
Date of order
01/02/2019
01/02/2019
I ordered a projector screen for use by a Gardening Club that I run. I chose it because it was recommended by another organisation that I am involved with.
It hasn't yet been used for a talk but I have put it up at home and it seems ideal for our purpose. My query relating to the size was answered promptly and the delivery was quick and the item was well packaged.
5.00
Excellent

Date of publication
29/01/2019
Date of order
29/01/2019
29/01/2019
I ORDERED IT, IT CAME
5.00
Excellent

Date of publication
26/01/2019
Date of order
26/01/2019
26/01/2019
Support before purchase was good. The product is fine - my first purchase of a projector in 10 years. However the instructions provided by the manufacturer are terrible. I had to go on-line to find a proper user manual which amounted to over 40 pages. There are so many options on the projector menu and not all are obvious, if like me, you are a casual user. Optoma need to improve
5.00
Excellent

Date of publication
16/01/2019
Date of order
16/01/2019
16/01/2019
The address was incorrect on the packaging and the packaging was damaged. I have not installed the product so I cannot be sure it is undamaged. I have photos of the damage and the address.
3.67
Good

visunext.co.uk/en/ customer reviews

visunext.co.uk/en/

visunext.co.uk/en/ was certified by Trusted Shops on 09/08/2012.

Contact
Chequers Road Tharston
NR15 2YA Norwich
United Kingdom
info@visunext.co.uk
visunext.co.uk/en/
Owner
visunext UK LTD
Chequers Road Tharston
NR15 2YA Norwich
United Kingdom
Authorized representative
Matthias Hemesath, Christoph Hertz
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with visunext.co.uk/en/ in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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