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How Trusted Shops prevents fake reviewsReviewsvisunext.co.uk/en/
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Verified
Didn’t know item was going to be shipped from EU. Item came with EU plug and not UK plug. Spoke with support and they allowed me to buy from Amazon and reimbursed me. delivery was due on my birthday then got delayed by 3 days
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Great service buying a projector …
The technical details for the projector were very thorough and detailed on the website. The order process was simple and the product arrived swiftly. A great service.
Reply from visunext.co.uk/en/
Thank you for your review, we hope you are enjoying the projector!
Verified
Fantastic range of projectors. Website makes choosing what you want easy.
Delivery well within promised time frame.
Reply from visunext.co.uk/en/
Thank you for your review, we hope you enjoy the projector!
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Great service and smooth delivery
Very impressed with Visualnet. The delivery was well communicated throughout and arrived without any issues. The product was also very competitively priced, which made it even better. Overall, a really smooth experience — would happily order again.
Reply from visunext.co.uk/en/
Thank you for your order, we are pleased to hear everything went smoothly and really appreciate you taking the time to leave us a review!
Verified
Faulty portable screen
Nothing could have been done better. Customer service staff, dealing with a problem with a faulty screen, were extremely helpful and efficient. A replacement was sent by express delivery at no extra cost. It has been a pleasure to deal with this company. Maybe they could give other companies a few lessons in customer service
Reply from visunext.co.uk/en/
Thank you for your kind review, I'm pleased we managed to resolve it quickly for you!
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Reply from visunext.co.uk/en/
Hi there
We are sorry to see you have left us a two star review, I can see your item was delivered just after the review was made, so I hope that everything was ok with the delivery. As far as we are aware we have not had any contact from you about any issues or delays, but I will reach out to you privately now to see if there is anything we can do to help.
Verified
Top service, great product.
Reply from visunext.co.uk/en/
Thanks for your review, we are pleased to hear you are happy!
Verified
Great value
Low prices. Perfect communication.
Reply from visunext.co.uk/en/
Thank you for your review, we are pleased to hear you are happy and hope you enjoy your Black Friday deal!
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