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Review summary
Customers consistently praise the fast and prompt delivery. Product quality is frequently highlighted as excellent, reliable, and superior to alternatives. Customer service and support are highly valued, with staff described as responsive, helpful, and quick to resolve issues. Many customers appreciate the knowledgeable advice, clear communication, and proactive updates provided by the team. Products are often noted as easy to install and fit perfectly, making the process hassle-free. Additionally, customers value the good selection of products and appreciate custom solutions or adaptations for specific needs. Most customers also feel the products offer good value for money. A few customers mention issues with external couriers during delivery. There are also occasional comments about higher prices or delivery charges, and rare exceptions regarding product quality.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsatenlighting.co.uk
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Verified
Good personal input and advice. Prompt despatch and delivery and good products. Six years ago I relamped our previous boat throughout with Aten LED lamps and was delighted with increased light and reduced consumption. Only one failed in 6 years so not bad. Am now upgrading our next boat with Aten lamps in 20 year old fitting.
Verified
Web site made it easy to place an order. Payment was also easy. Description of items was clear.
No excessive delivery cost.
Delivery was quick even though I live in a remote area.
Good product - I have already fitted the lights and I am well pleased with them.
Verified
Needed a new light 12v for my caravan. You had the exact model at a very good price. Fitted and using it, cannot tell that it any different from new. Thanks for quick delivery carefully packed and professional service.
Verified
Excellent service
I ordered several items and Aten Lighting paired them together for me and sent them very quickly. I haven’t installed the items yet, but I was very impressed with the service. Their communication using the WhatsApp chat was also very good.
Verified
Fantastic customer service
I made an order and one of the items was not working so I contacted the company explaining this and their responsiveness was amazing. They tested a new unit and sent it to me within 24 hours which allowed my electrician to proceed within a tight timeline.
Verified
Great company. Saul is exceptional when asking for small adaption as needed the led units flush so they drilled they the cable out of the side of the unit through the aluminum rather than the end.
Verified
Excellent support
The team at Aten answered all my questions and were helpful with suggestions and even a simple diagram. I was only buy 2 items, but they could not have been better. This is the second project they have helped me with. I will go directly to them when the next lighting project comes along.
Verified
Excellent products and customer service
Lamps arrived on time, one unfortunately damaged during postage. Contacted ATEN and it was replaced by return of post. Excellent customer service.
Verified
Good product, regular communication updates and prompt delivery.
Well, other than exclude the carriage charge, I would say that Atenlighting were great. Able to provide a good selection of suitable lighting for marine use that were not ridiculously expensive as most marine rated equipment is. Once payment sorted ensured I was updated at every stage and delivery was quick.
Verified
Let down by Royal Mail.
Product is fine. However I paid extra for next day delivery. Royal Mail failed to deliver the next day and I was away when your package arrived. I wanted the items for my trip!
You are let down by using this delivery service.
Verified
ceiling down light
I bought a single ceiling down light and it arrived early. It was well made and looks good on my boat. It was easy to wire up to my 12v system and works perfectly.
Verified
I'm genuinely impressed with these LED bulbs
I tested the bulbs before fitting as I was comparing them to others available on the market. I found the LED bulbs from Aten draw a steady power, i.e. current drops if volts increase. This means that the light level and heat output remain constant regardless of the battery state or whether an alternator is running. The bulbs also operate at a very low temperature, barely any warmer than my hand. The colour of light output is warm and relaxing. The light intensity is probably twice that of an equivalent size incandescent bulb. These LED bulbs were the best ones that I tested and are now installed. I hope, and expect, these bulbs will last a long time because of their low running temperature.
Verified
Amazing service as always, custom made to order, and all of their aluminium products are absolutely stunning! Lovely quality stuff, we come back time and time again!
Verified
Great service,
Thanks team, great great service, first light I ordered arrived by the post office with the package opened and bent at the switch end, one phone call to the office and another was sent out and arrived in 24 hours. Light is fitted and and a very gentle white light, dimmable to go with it.
Verified
A very satisfactory business service
The light fittings were carefully and securely packed against potential deilvery damage and arrived promptly.
Verified
Ordered light bulbs which I found hard to find and they arrived 2 days later. Very good
Verified
Aten light replacements
The technical help and advice was great. The products I have used are very good and overall I'm very satisfied with ATEN👍
Verified
Fast easy to use web site , fast dispatch delivery slightly pricey for the weight of the items🙂
Verified
They had a product I needed and no-one else had, good price too. Their customer service is better than most, I would be happy to recommend this company.
Verified
Perfect fast delivery
The gentleman I spoke to could not have been more helpful. Very fast delivery and the transformer worked perfectly. The extra lead was stripped easily and I had the connectors ready. I am very pleased. My lights in the garden are working again.
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atenlighting.co.uk
- +441664569457
- www.atenlighting.co.uk
- info@atenlighting.co.uk
- Melton Mowbray, Leicestershire, GBR
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