Reviews for Clove Technology (clove.co.uk)



Excellent

4.76/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 692 Trusted Shops reviews collected in the last 12 months.
In total, Clove Technology (clove.co.uk) has already collected 3,607 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/12/2018
Date of order
23/10/2018
13/12/2018
Thx members
5.00
Excellent

Date of publication
13/12/2018
Date of order
20/11/2018
13/12/2018
good value, quick delivery
5.00
Excellent

Date of publication
13/12/2018
Date of order
21/11/2018
13/12/2018
Highly recommended on all fronts.
5.00
Excellent

Date of publication
13/12/2018
Date of order
22/11/2018
13/12/2018
This was a stress free purchase. I was well looked after by Josh and delivery was supersonic.Everything under one roof
5.00
Excellent

Date of publication
13/12/2018
Date of order
21/11/2018
13/12/2018
Everything was on time.
5.00
Excellent

Date of publication
12/12/2018
Date of order
21/11/2018
12/12/2018
Everything was excellent
5.00
Excellent

Date of publication
12/12/2018
Date of order
21/11/2018
12/12/2018
Competitive price, very fast delivery and good follow up. Can't wish for anything more. Recommend 100 and will shop again at Clove.
5.00
Excellent

Date of publication
11/12/2018
Date of order
20/11/2018
11/12/2018
odering is so simple and easy.
delivery is swift.
5.00
Excellent

Date of publication
11/12/2018
Date of order
17/11/2018
11/12/2018
Excellent customer service as informed of a slight delay before I was aware of it. Goods arrived undamaged and in good order and was able to download detailed product instructions from their web site. I would definitely use them again.
5.00
Excellent

Date of publication
11/12/2018
Date of order
18/11/2018
11/12/2018
Very good to deal with.
5.00
Excellent

Date of publication
10/12/2018
Date of order
18/11/2018
10/12/2018
No name on the package. It was in our work post room for days, luckily the invoice inside had my name on it so got it eventually. Nice personal touch on emails from c love which was nice.
4.00
Good

Date of publication
10/12/2018
Date of order
19/11/2018
10/12/2018
Very professional in all business related topics: support, delivery and customer service
5.00
Excellent

Date of publication
10/12/2018
Date of order
19/11/2018
10/12/2018
I'm quite satisfied this order
5.00
Excellent

Date of publication
09/12/2018
Date of order
18/11/2018
09/12/2018
Fair price, good and quick service.
5.00
Excellent

Date of publication
08/12/2018
Date of order
17/11/2018
08/12/2018
THE BEST WEBSITE TO GET A CELL PHONE
5.00
Excellent

Date of publication
08/12/2018
Date of order
16/11/2018
08/12/2018
I ordered a BlackBerry classic. Did not receive the phone. Had to wait over a week to be told that the phone was not delivered to my address. Very poor customer service. Did not even bother to offer me any alternative choices. My initial thoughts were that the company looks very professional and customer focused but my experience led me to believe that the company was very very poor.
1.00
Very Poor

Clove Technology (clove.co.uk) replies: 10/12/2018
This customer's item was dispatched with DPD in November. The delivery was signed for but the customer claimed it was not them who received it. An investigation was put in with DPD who, after a week, admitted a driver error and the customer was refunded. There was no stock for a replacement and no suitable alternative could be offered as the BB Classic is discontinued.

Date of publication
07/12/2018
Date of order
16/11/2018
07/12/2018
Super
5.00
Excellent

Date of publication
06/12/2018
Date of order
14/11/2018
06/12/2018
superb service
5.00
Excellent

Date of publication
05/12/2018
Date of order
14/11/2018
05/12/2018
I ordered and paid for 2 but you emailed immediately to say you only had 1 left.
I went ahead with the order and you sorted out the money efficiently to ensure that I did not overpay I did not overpay.
The item arrived next day, less than 24 hours after ordering It was sensibly packaged and in good condition.
I am impressed.
5.00
Excellent

Date of publication
05/12/2018
Date of order
13/11/2018
05/12/2018
Quick delivery
4.00
Good

Date of publication
04/12/2018
Date of order
12/11/2018
04/12/2018
Very helpful as always with good contact and quick email reply will happily use them again. Not always the cheapest but very close and a top notch service to justify the difference if any.
5.00
Excellent

Date of publication
04/12/2018
Date of order
25/10/2018
04/12/2018
After not being able to get the PS4 FIFA 19 bundle and just ordering the console the order was good and came easily and quickly. Thank you
4.00
Good

Date of publication
03/12/2018
Date of order
07/11/2018
03/12/2018
they did everything with no fuss
5.00
Excellent

Date of publication
03/12/2018
Date of order
08/11/2018
03/12/2018
Everything was great, the only thing I would suggest is adding an expected dispatch date to your products page if that is possible.
4.67
Excellent

Date of publication
02/12/2018
Date of order
11/11/2018
02/12/2018
My order was reimbursed immediately as the model was unavailable.
Very helpful team indeed.
Can strongly recommend shopping with Clove
5.00
Excellent

Date of publication
02/12/2018
Date of order
07/01/2016
02/12/2018
not cheap. ant expensive shipping
1.00
Very Poor

Clove Technology (clove.co.uk) replies: 03/12/2018
This customer has left a review based on a purchase made over 4 years ago for delivery to Turkey. There doesn't appear to be any communication regarding his order from this time. We have reached out to him for more information but are yet to receive a response.

Date of publication
02/12/2018
Date of order
10/11/2018
02/12/2018
got the good very smoothly
5.00
Excellent

Date of publication
02/12/2018
Date of order
11/11/2018
02/12/2018
Great experience, will do business again
5.00
Excellent

Date of publication
01/12/2018
Date of order
09/11/2018
01/12/2018
Good prices on goods. They gave an envelope to send back an old phone to recycle (great to see them being eco-friendly). The emails I got from them were nice and friendly (not just the automated ones).
5.00
Excellent

Date of publication
01/12/2018
Date of order
08/11/2018
01/12/2018
i wish the shipping process was faster it tooks long time
4.00
Good

Date of publication
01/12/2018
Date of order
10/11/2018
01/12/2018
Excellent shop and customer experience. Amazing quick delivery.
5.00
Excellent

Date of publication
30/11/2018
Date of order
09/11/2018
30/11/2018
Excellent shop
5.00
Excellent

Date of publication
30/11/2018
Date of order
03/11/2018
30/11/2018
Superfast delivery
5.00
Excellent

Date of publication
28/11/2018
Date of order
12/10/2018
28/11/2018
Fast delivery, fine working product
5.00
Excellent

Date of publication
27/11/2018
Date of order
06/11/2018
27/11/2018
A totally dependable and professional company to deal with - what more can you ask for?
5.00
Excellent

Date of publication
27/11/2018
Date of order
06/11/2018
27/11/2018
Great place to shop online. I'm purchasing from Gibraltar and they deduct VAT automatically when you check out and not even Amazon does that. Prices are competitive and shippments are quick. Had to contact customer service due to product showed no stock got quick reply and was told when to expect the product.
5.00
Excellent

Date of publication
27/11/2018
Date of order
06/11/2018
27/11/2018
Delivered exactly what was ordered within the time promised.
5.00
Excellent

Date of publication
26/11/2018
Date of order
05/11/2018
26/11/2018
Excellent
5.00
Excellent

Date of publication
26/11/2018
Date of order
05/11/2018
26/11/2018
I literally could not believe how fast my package arrived to my door. Definitely the best service I experience in an online purchase.
5.00
Excellent

Date of publication
26/11/2018
Date of order
05/11/2018
26/11/2018
Everything is just fast, smooth, and perfect. can't ask for more
5.00
Excellent

Clove Technology (clove.co.uk) customer reviews

Clove Technology (clove.co.uk)

UK based reseller of smartphone & tablets

Clove Technology was formed in 1992 to specialise in the smartphone market – a constantly evolving market which continues to grow with new technology. In particular, we supply many accessories for products which many stores wouldn’t even consider selling, making them difficult to source elsewhere. With 23 years of trading behind us, we can boast a customer base of over 100,000, including many large corporate and government organisations. We pride ourselves on being able to offer product advice, so helping our customers to choose that equipment best suited to their needs. As well as sharing our knowledge on the often-confusing range of products available, we offer competitive prices, reliable delivery and a friendly service. Clove Technology, based in Poole, but servicing the whole of the world, has grown rapidly since its launch and has much customer loyalty. We firmly believe that our whole success is based on the service and help which we offer and hope to remain a flexible, young, dynamic company – now with the financial strength which 23 years’ successful trading has brought. One of the benefits of buying mail order should be the convenience and speed of delivery; we always endeavour to send out all of our orders on a same-day basis, provided that we have stock. The Clove Technology team is dedicated to bringing you a quality and speedy service.

Contact
Unit 12, Alder Hills Industr, 16 Alder Hills
BH12 4AR Poole Dorset
United Kingdom
sales@clove.co.uk
Clove Technology (clove.co.uk)
Owner
Hugh Symons Exchange LTD
Unit 12, Alder Hills Industr, 16 Alder Hills
BH12 4AR Poole Dorset
United Kingdom
Trade register
Companies House 10616239
Authorized representative
Alexander John Dickie
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Clove Technology (clove.co.uk) in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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