Reviews for Clove Technology (clove.co.uk)



Excellent

4.60/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 573 Trusted Shops reviews collected in the last 12 months.
In total, Clove Technology (clove.co.uk) has already collected 3,946 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
06/08/2019
Date of order
06/07/2019
06/08/2019
genuine products. fast delivery. excellent customer services.
5.00
Excellent

Date of publication
03/08/2019
Date of order
04/07/2019
03/08/2019
All working perfect thank you
5.00
Excellent

Date of publication
01/08/2019
Date of order
02/07/2019
01/08/2019
Great company thanks and helpful.
5.00
Excellent

Date of publication
22/07/2019
Date of order
22/07/2019
22/07/2019
非常に良くて誠実な事業です
5.00
Excellent

Date of publication
22/07/2019
Date of order
22/07/2019
22/07/2019
Answered all questions about delivery to Gibraltar. Delivery in 2 days with DHL. Will be using again.
5.00
Excellent

Date of publication
22/07/2019
Date of order
22/07/2019
22/07/2019
DHL Delivery slightly delayed by customs but products all top quality
4.67
Excellent

Date of publication
22/07/2019
Date of order
22/07/2019
22/07/2019
Excellent as always
5.00
Excellent

Date of publication
22/07/2019
Date of order
30/06/2019
22/07/2019
Ordered a phone online. Payment taken. Email received few days later saying out of stock. Do not trust.
1.00
Very Poor

Clove Technology (clove.co.uk) replies: 24/07/2019
Unfortunately this customer ordered a special offer product which oversold. We dispatched orders on a first come first served basis. Remaining orders, this one included, were all immediately refunded on the next working day.

Date of publication
21/07/2019
Date of order
30/06/2019
21/07/2019
Unsatisfactory
1.00
Very Poor

Clove Technology (clove.co.uk) replies: 22/07/2019
Unfortunately this customer ordered a special offer product which oversold. We dispatched orders on a first come first served basis. Remaining orders, this one included, were all immediately refunded on the next working day.

Date of publication
21/07/2019
Date of order
30/06/2019
21/07/2019
Awful
1.00
Very Poor

Clove Technology (clove.co.uk) replies: 22/07/2019
This customer ordered a phone and then contacted us to return it under the 14 day unwanted goods rule as they no longer needed it. We accepted the return and refunded them in full as soon as the product was returned. We are unsure what has prompted the 1 star review and have reached out for further comment.

Date of publication
21/07/2019
Date of order
28/06/2019
21/07/2019
best price I could find for the product new. arrived quickly, no negatives that I can think of.
5.00
Excellent

Date of publication
21/07/2019
Date of order
30/06/2019
21/07/2019
cancelled my order as they didn't have accurate stock figures. Would think twice before using this company again.
1.00
Very Poor

Clove Technology (clove.co.uk) replies: 22/07/2019
Unfortunately this customer ordered a special offer product which oversold. We dispatched orders on a first come first served basis. Remaining orders, this one included, were all immediately refunded on the next working day.

Date of publication
21/07/2019
Date of order
30/06/2019
21/07/2019
did not receive as product out of stock payment refunded
2.33
Poor

Clove Technology (clove.co.uk) replies: 22/07/2019
Unfortunately this customer ordered a special offer product which oversold. We dispatched orders on a first come first served basis. Remaining orders, this one included, were all immediately refunded on the next working day.

Date of publication
19/07/2019
Date of order
27/06/2019
19/07/2019
I have used Clove several times recent years and their service was always perfect, quick and reliable.
5.00
Excellent

Date of publication
19/07/2019
Date of order
25/05/2019
19/07/2019
One of the best support advisors out there, nuff said.
4.33
Good

Date of publication
19/07/2019
Date of order
28/06/2019
19/07/2019
Great service
5.00
Excellent

Date of publication
18/07/2019
Date of order
27/06/2019
18/07/2019
Delivered promptly product as described, best price available by some way
5.00
Excellent

Date of publication
18/07/2019
Date of order
27/06/2019
18/07/2019
I always use Clove as they have a great range and excellent service. This order was no exception...
5.00
Excellent

Date of publication
18/07/2019
Date of order
26/06/2019
18/07/2019
Super
5.00
Excellent

Date of publication
17/07/2019
Date of order
25/06/2019
17/07/2019
Fast Delivery and mobile phone as described
5.00
Excellent

Date of publication
15/07/2019
Date of order
24/06/2019
15/07/2019
Item was well pack
5.00
Excellent

Date of publication
15/07/2019
Date of order
24/06/2019
15/07/2019
Friendly email and prompt reply.
5.00
Excellent

Date of publication
15/07/2019
Date of order
24/06/2019
15/07/2019
Very good, prompt pre and post sales service, very fast (next day) delivery although not free and not the cheapest price available but well worth the small extra amount. No hesitation in using them again and recommending them.
4.67
Excellent

Date of publication
15/07/2019
Date of order
24/06/2019
15/07/2019
Delivered as expected, no issues.
5.00
Excellent

Date of publication
14/07/2019
Date of order
23/06/2019
14/07/2019
素早い取引でとても安心出来購入出来ました
5.00
Excellent

Date of publication
13/07/2019
Date of order
20/06/2019
13/07/2019
Pretty happy with overall service.
5.00
Excellent

Date of publication
12/07/2019
Date of order
21/06/2019
12/07/2019
As ordered, delivered quickly and am very happy with the product.
5.00
Excellent

Date of publication
12/07/2019
Date of order
21/06/2019
12/07/2019
Excellent product, good communication and a good deal.
5.00
Excellent

Date of publication
11/07/2019
Date of order
17/05/2018
11/07/2019
Some internet companies still answer the phone, still give honest and informed advice and despatch the goods quickly. Clove is one of these companies.
If a company won't even answer the phone on pre-sales then forget after sales service.
Will go to Clove again. Samsung S7. Very pleased. Good price too.
5.00
Excellent

Date of publication
09/07/2019
Date of order
18/06/2019
09/07/2019
Thank you.very good.
5.00
Excellent

Date of publication
09/07/2019
Date of order
17/06/2019
09/07/2019
Clove responded properly to my inquiries.
I was relieved quickly before shipping.
5.00
Excellent

Date of publication
04/07/2019
Date of order
13/06/2019
04/07/2019
first class service
4.00
Good

Date of publication
04/07/2019
Date of order
13/06/2019
04/07/2019
Very good service will definitely use this company again
4.50
Excellent

Date of publication
03/07/2019
Date of order
12/06/2019
03/07/2019
Ordered easily on line, delivered two or three days later, with good communication as to when to expect the delivery and where it was in the process. This is the fourth phone I have bought from Clove, I am sure it will be where I go for my fifth
5.00
Excellent

Date of publication
03/07/2019
Date of order
10/06/2019
03/07/2019
I've used Clove Technology and number of times - in fact for every mobile phone I've purchased - as they're consistently excellent
5.00
Excellent

Date of publication
03/07/2019
Date of order
12/06/2019
03/07/2019
The service from Clove has been great but the phone which I purchased was opened and the charger and cable were scuffed up
4.33
Good

Date of publication
01/07/2019
Date of order
10/06/2019
01/07/2019
You are best
5.00
Excellent

Date of publication
01/07/2019
Date of order
10/06/2019
01/07/2019
The transaction was ultra fast cos I placed the order by DHL.
There were frequent and kind email reply towards my questions.
Totally they have an excellent service.
5.00
Excellent

Date of publication
29/06/2019
Date of order
07/06/2019
29/06/2019
Fast and reliable service.
5.00
Excellent

Date of publication
28/06/2019
Date of order
07/06/2019
28/06/2019
Fantastic my one stop shop for the past 8 years
5.00
Excellent

Clove Technology (clove.co.uk) customer reviews

Clove Technology (clove.co.uk)

UK based reseller of smartphone & tablets

Clove Technology was formed in 1992 to specialise in the smartphone market – a constantly evolving market which continues to grow with new technology. In particular, we supply many accessories for products which many stores wouldn’t even consider selling, making them difficult to source elsewhere. With 23 years of trading behind us, we can boast a customer base of over 100,000, including many large corporate and government organisations. We pride ourselves on being able to offer product advice, so helping our customers to choose that equipment best suited to their needs. As well as sharing our knowledge on the often-confusing range of products available, we offer competitive prices, reliable delivery and a friendly service. Clove Technology, based in Poole, but servicing the whole of the world, has grown rapidly since its launch and has much customer loyalty. We firmly believe that our whole success is based on the service and help which we offer and hope to remain a flexible, young, dynamic company – now with the financial strength which 23 years’ successful trading has brought. One of the benefits of buying mail order should be the convenience and speed of delivery; we always endeavour to send out all of our orders on a same-day basis, provided that we have stock. The Clove Technology team is dedicated to bringing you a quality and speedy service.

Contact
Unit 12, Alder Hills Industr, 16 Alder Hills
BH12 4AR Poole Dorset
United Kingdom
sales@clove.co.uk
Clove Technology (clove.co.uk)
Owner
Hugh Symons Exchange LTD
Unit 12, Alder Hills Industr, 16 Alder Hills
BH12 4AR Poole Dorset
United Kingdom
Trade register
Companies House 10616239
Authorized representative
Alexander John Dickie
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Clove Technology (clove.co.uk) in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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