Reviews for Clove Technology (clove.co.uk)



Excellent

4.78/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 701 Trusted Shops reviews collected in the last 12 months.
In total, Clove Technology (clove.co.uk) has already collected 3,477 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/10/2018
Date of order
29/09/2018
21/10/2018
Excellent. Would use again.
5.00
Excellent

Date of publication
20/10/2018
Date of order
27/09/2018
20/10/2018
I understand that hiccups do arise, however it was a tad disappointing that I ordered a new phone (an urgent need) and only after purchasing was told by Clove that inventory had run out and I would have to wait 4-5 extra days to receive it (originally the site stated it would be shipped out the next day). That being said, appreciated the apologetic email and am very happy with the product
4.67
Excellent

Date of publication
20/10/2018
Date of order
29/09/2018
20/10/2018
Best. Fast. Secure. Reliable
5.00
Excellent

Date of publication
20/10/2018
Date of order
28/09/2018
20/10/2018
had a time critical requirement for a phone. shown as in stock and i purchased and paid for it. several days later was told was in fact out of stock. money refunded ok but wasted a lot of my time.
1.00
Very Poor

Date of publication
19/10/2018
Date of order
26/09/2018
19/10/2018
Goods as ordered and received on time.
5.00
Excellent

Date of publication
19/10/2018
Date of order
28/09/2018
19/10/2018
Excellent to deal with. UK product with competent staff in the office
5.00
Excellent

Date of publication
19/10/2018
Date of order
24/09/2018
19/10/2018
Nothing to say, just OK
5.00
Excellent

Date of publication
19/10/2018
Date of order
24/09/2018
19/10/2018
good
5.00
Excellent

Date of publication
18/10/2018
Date of order
27/09/2018
18/10/2018
Unfortunately the item I ordered turned out to be unavailable, despite showing up on their website for purchase. However, a full refund was provided via PayPal within 7 days, so customer service good.
3.67
Good

Date of publication
18/10/2018
Date of order
24/09/2018
18/10/2018
The only place that was offering the Blackberry Key2 128GB variant in the UK, prompt delivery, no hassle, would definitely recommend.
5.00
Excellent

Date of publication
17/10/2018
Date of order
26/09/2018
17/10/2018
Super shop.
5.00
Excellent

Date of publication
16/10/2018
Date of order
24/09/2018
16/10/2018
I've known about Clove Technology for years and totally trust them.
Very happy with my Smartphone purchase.
5.00
Excellent

Date of publication
15/10/2018
Date of order
24/09/2018
15/10/2018
Perfect support
5.00
Excellent

Date of publication
15/10/2018
Date of order
23/09/2018
15/10/2018
Speedy delivery and quality product that works Thank you
5.00
Excellent

Date of publication
15/10/2018
Date of order
19/09/2018
15/10/2018
Item wasn't shown as out of stock when that was the case. But given that mistake they handled it well and communicated well. I've used clove before and will do so again.
4.33
Good

Date of publication
14/10/2018
Date of order
23/09/2018
14/10/2018
great
5.00
Excellent

Date of publication
13/10/2018
Date of order
21/09/2018
13/10/2018
A fantastic service and fast delivery
5.00
Excellent

Date of publication
12/10/2018
Date of order
21/09/2018
12/10/2018
Very excellent, will buy from them again.
5.00
Excellent

Date of publication
12/10/2018
Date of order
20/09/2018
12/10/2018
good service. fast delivery. " does what it says on the tin"
5.00
Excellent

Date of publication
11/10/2018
Date of order
18/09/2018
11/10/2018
1st class having used them previously
5.00
Excellent

Date of publication
11/10/2018
Date of order
13/09/2018
11/10/2018
Excellent service and feedback
5.00
Excellent

Date of publication
10/10/2018
Date of order
17/09/2018
10/10/2018
All good
5.00
Excellent

Date of publication
10/10/2018
Date of order
17/09/2018
10/10/2018
Great shop
5.00
Excellent

Date of publication
10/10/2018
Date of order
19/09/2018
10/10/2018
this company is truely upto the task in terms of honest.
in sourcing and delivery.
sammysang- from nairobi kenya
5.00
Excellent

Date of publication
09/10/2018
Date of order
01/08/2018
09/10/2018
I really didn't like how many "personal" emails I received following my purchase. The actual purchasing experience was totally fine. Delivery was great, product was as described.
4.67
Excellent

Date of publication
09/10/2018
Date of order
18/09/2018
09/10/2018
Excellent communication. Exact description. Expensive shipping.
5.00
Excellent

Date of publication
09/10/2018
Date of order
17/08/2018
09/10/2018
I found the item I wanted easy to purchase with no hassle. It took a while for the goods to be posted and some time before receipt. I have no problem recommending Clove to my friends and family.
3.67
Good

Date of publication
08/10/2018
Date of order
17/09/2018
08/10/2018
レスポンス早く梱包もよい某大手ECサービスと同様
5.00
Excellent

Date of publication
08/10/2018
Date of order
17/09/2018
08/10/2018
Great
5.00
Excellent

Date of publication
08/10/2018
Date of order
15/09/2018
08/10/2018
All efficient and perfect, nothing more to say. Thank you
5.00
Excellent

Date of publication
06/10/2018
Date of order
15/09/2018
06/10/2018
Excellent as ever
5.00
Excellent

Date of publication
05/10/2018
Date of order
03/09/2018
05/10/2018
Excellen
5.00
Excellent

Date of publication
05/10/2018
Date of order
13/09/2018
05/10/2018
No problem with delivery or quality of goods. Would use them again.
5.00
Excellent

Date of publication
04/10/2018
Date of order
13/09/2018
04/10/2018
Not yet received
3.00
Fair

Clove Technology (clove.co.uk) replies: 05/10/2018
Admittedly there has been a delay with this customer's order. A case for a new phone went out of stock and it has taken two weeks to receive more from the manufacturer. The customer has now received the case (we dispatched the day after this review) so we hope they update their review accordingly.

Date of publication
04/10/2018
Date of order
11/09/2018
04/10/2018
Not good customer service
3.00
Fair

Clove Technology (clove.co.uk) replies: 05/10/2018
We have reached out to this customer to ask why they have left this comment. There was a week's delay with obtaining stock (a case for a new phone) but they were kept informed of this throughout

Date of publication
04/10/2018
Date of order
12/09/2018
04/10/2018
Great service,
5.00
Excellent

Date of publication
04/10/2018
Date of order
13/09/2018
04/10/2018
All round excellent
5.00
Excellent

Date of publication
03/10/2018
Date of order
12/09/2018
03/10/2018
Got an order wrong, sent wrong phone cover But generally happy with Clove
4.67
Excellent

Date of publication
02/10/2018
Date of order
11/09/2018
02/10/2018
Everything was good. Thanks.
5.00
Excellent

Date of publication
02/10/2018
Date of order
11/09/2018
02/10/2018
First class service I required some Help before I bought my Samsung galaxy s9 plus and they were very helpful in helping me decide.
I would have no hesitation in recommending this company every time.
I will definitely use again.

Regards

Robert
5.00
Excellent

Clove Technology (clove.co.uk) customer reviews

Clove Technology (clove.co.uk)

UK based reseller of smartphone & tablets

Clove Technology was formed in 1992 to specialise in the smartphone market – a constantly evolving market which continues to grow with new technology. In particular, we supply many accessories for products which many stores wouldn’t even consider selling, making them difficult to source elsewhere. With 23 years of trading behind us, we can boast a customer base of over 100,000, including many large corporate and government organisations. We pride ourselves on being able to offer product advice, so helping our customers to choose that equipment best suited to their needs. As well as sharing our knowledge on the often-confusing range of products available, we offer competitive prices, reliable delivery and a friendly service. Clove Technology, based in Poole, but servicing the whole of the world, has grown rapidly since its launch and has much customer loyalty. We firmly believe that our whole success is based on the service and help which we offer and hope to remain a flexible, young, dynamic company – now with the financial strength which 23 years’ successful trading has brought. One of the benefits of buying mail order should be the convenience and speed of delivery; we always endeavour to send out all of our orders on a same-day basis, provided that we have stock. The Clove Technology team is dedicated to bringing you a quality and speedy service.

Contact
Unit 12, Alder Hills Industr, 16 Alder Hills
BH12 4AR Poole Dorset
United Kingdom
sales@clove.co.uk
Clove Technology (clove.co.uk)
Owner
Hugh Symons Exchange LTD
Unit 12, Alder Hills Industr, 16 Alder Hills
BH12 4AR Poole Dorset
United Kingdom
Trade register
Companies House 10616239
Authorized representative
Alexander John Dickie
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Clove Technology (clove.co.uk) in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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