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Clove Technology (clove.co.uk)
Reviews:

49 reviews in the last 12 months4,367 total reviews  

4.61
Excellent

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Top positive review

5 Feb 2024
 Verified review
Quick and easy to purchase. Good quality product and nearly new with 99% battery life so clearly not used much before. The only downside is it wasn’t an original strap and the charger was not original as is quite flimsy with the watch getting hot when charging.

Top negative review

5 days ago
 Verified review
It was a very embarrassing experience. First I was told my purchase was fraudulent and was canceled even when I submitted my details. Second order I was told by Clive sales team to use Pay Pal as my payment method and was canceled. I was told the model I had ordered is out of stock. My first order address was direct to my Country South Sudan. In the second order I have to change my delivery address thinking that it will be a better option. It doesn’t change anything at all. But what I have learn is the perception from developed countries that we in the Global South cannot afford certain products unless we steal the money. Otherwise, we buy in cash and full payment not credit. I can still source from US.
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Reviews for Clove Technology (clove.co.uk)

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5 Feb 2024
 Verified review

Apple Watch Ultra

Quick and easy to purchase. Good quality product and nearly new with 99% battery life so clearly not used much before. The only downside is it wasn’t an original strap and the charger was not original as is quite flimsy with the watch getting hot when charging.
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Answer by Clove Technology (clove.co.uk)
6 Feb 2024
Thank you for the positive review. We will forward your comments about the strap and charger to our purchasing team.
6 Feb 2024
 Verified review

Definitely Recommend.

I was doubtful of the service/product I would receive as I had never dealt with this company before. I shouldn’t have worried though, the product was as described, and the whole service experience as advertised.
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Answer by Clove Technology (clove.co.uk)
7 Feb 2024
Thank you for the positive review. We are glad to hear you are pleased with our service and products.
2 Feb 2024
 Verified review
As a returning customer of many years. I consider Clove to be an excellent service provider with a professional approach when dealing with customers. Price and quality are always their focus.
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Answer by Clove Technology (clove.co.uk)
5 Feb 2024
Thank you for the positive review and for being a returning customer over the years.
6 Feb 2024
 Verified review

Cove are amazing!

I only discovered Clove recently and I have been seriously impressed with both their prices and customer service. They will be my new go to company for new tech! Five stars
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Answer by Clove Technology (clove.co.uk)
7 Feb 2024
Thank you for the positive review. We look forward to providing you with more tech in the future.
GM
Godfrey M.
Sumbawanga
7 days ago
 Verified review
This platform is very sharp in shipping the products
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Answer by Clove Technology (clove.co.uk)
4 days ago
Thanks for your positive review, Geoffrey. We hope you enjoy using your gadget and we look forward to providing you with more tech in future.
JJ
Jack J.
Kihikihi, Te Awamutu
2 days ago
 Verified review

Good service

Delivery was a bit delayed but sorted out quickly
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Answer by Clove Technology (clove.co.uk)
2 days ago
Thanks for the review.
5 days ago
 Verified review
It was a very embarrassing experience. First I was told my purchase was fraudulent and was canceled even when I submitted my details. Second order I was told by Clive sales team to use Pay Pal as my payment method and was canceled. I was told the model I had ordered is out of stock. My first order address was direct to my Country South Sudan. In the second order I have to change my delivery address thinking that it will be a better option. It doesn’t change anything at all. But what I have learn is the perception from developed countries that we in the Global South cannot afford certain products unless we steal the money. Otherwise, we buy in cash and full payment not credit. I can still source from US.
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Answer by Clove Technology (clove.co.uk)
4 days ago
Many thanks for your comment. Your first order was cancelled due to security concerns that emerged from our checks on your IP address which was different from your geolocation. The second order, as you have rightly stated, had a different address from your original address in South Sudan. Because these are high- value items, we were forced to cancel the order to avoid delivery issues. Please be assured that we value all our customers.
5 Feb 2024
 Verified review
Order cancelled twice simply because my address is not a European or western country. It takes 3 days for an item to Reach my Destination South Sudan.
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Answer by Clove Technology (clove.co.uk)
6 Feb 2024
Thank you for your comments. Your orders were both for multiple iPhone 15 Pro Max phones. Unfortunately, we can't ship products to South Sudan due to previous delivery issues. We assume this was why the first order didn't provide a country within the shipping address and the second one gave a USA address. Your orders were, therefore, cancelled. We apologize for any inconvenience.
2 days ago
 Verified review
I did not receive what I ordered and have not gotten a refund!
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Answer by Clove Technology (clove.co.uk)
4 hours ago
We received an order from this customer, but it was cancelled due to unexpected stock issues. We hadn't taken any funds from their account at the time so no refund was issued from our end. An invoice was, however, sent to the customer via email to authorize a new order, but it wasn't actioned from their end. We advise that the customer should get in touch with their bank if they haven't received a refund.
22 Jan 2024
 Verified review

Good Service and Experience

Bought my Motorola phone just before Christmas so Clover was all but closed for the holiday - emailed for an update on the new year and received a response soon after. Received my phone shortly after that. Very happy.
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Answer by Clove Technology (clove.co.uk)
23 Jan 2024
Thank you for the positive review.
26 Dec 2023
 Verified review
Phone was in excellent condition as stated,arrived less than a day after ordering
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Answer by Clove Technology (clove.co.uk)
2 Jan 2024
Thank you for the positive review. We are glad to hear you are happy with your new phone.
21 Jan 2024
 Verified review
Very happy with the phone delivered on time and as described.
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Answer by Clove Technology (clove.co.uk)
23 Jan 2024
Thank you for the positive review.
16 Jan 2024
 Verified review

Well recommended

Great service, quick delivery. Product in great condition.
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Answer by Clove Technology (clove.co.uk)
17 Jan 2024
Thank you for the positive review.
25 Dec 2023
 Verified review
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Answer by Clove Technology (clove.co.uk)
2 Jan 2024
Thank you for the positive review.
7 Jan 2024
 Verified review

Item ordered not in stock!

The item I ordered was apparently no longer available but was still on the website. I was told that I should have checked availability before ordering. So it's up to the customer to check stock before trying to purchase an item. Very strange practice. If an item is not available it should not be advertised and money taken for said item. Not happy.
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Answer by Clove Technology (clove.co.uk)
8 Jan 2024
We are sorry to hear about your experience with the item you ordered being out of stock. While we ensure that most items on our website are available in stock, there are some rare instances when we have not become aware a product is no longer available immediately. We apologise that this was one of these occasions. It is not our practice to ask customers to check stock availability before placing an order.
19 Nov 2023
 Verified review

Very happy.

The item I purchased as refurbished is actually,in my opinion,brand new. Very happy with it.
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Answer by Clove Technology (clove.co.uk)
20 Nov 2023
Thank you for the positive review.
3 Nov 2023
 Verified review
Good prices, quick delivery, goods in satisfactory condition.
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Answer by Clove Technology (clove.co.uk)
6 Nov 2023
Thank you for the positive review.
10 Nov 2023
 Verified review
Quick response to my order. Price competitive. Thank you
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Answer by Clove Technology (clove.co.uk)
13 Nov 2023
Thank you for the positive review.
13 Nov 2023
 Verified review
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Answer by Clove Technology (clove.co.uk)
14 Nov 2023
Thank you for the positive review.
25 May 2023
 Verified review

Very Happy Customer

I did order some Samsung Cover X6 Pro, I am fully satisfied with the quality of the product and the speed of the delivery additionally much appreciative of the support provided by customer service when I did contact them. Good job Chandler !!! Lucien
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Answer by Clove Technology (clove.co.uk)
30 May 2023
Thank you for the positive review. We will pass your message onto Chandler.