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Most relevant positive review
10 Mar 2024
Verified review
Choosing a new replacement phone can take lots of time in research and a lovely person in sales gave me some options to meet my requirements.
The phone was delivered promptly and having opened the box and set up the new phone (Samsung Galaxy Xcover 7 (5G) I have been very pleased with my purchase.
I have used Clove Technology for many years and their service has always been exceptional.
Thank you to all the Clove Team.
It was a very embarrassing experience. First I was told my purchase was fraudulent and was canceled even when I submitted my details. Second order I was told by Clive sales team to use Pay Pal as my payment method and was canceled. I was told the model I had ordered is out of stock. My first order address was direct to my Country South Sudan. In the second order I have to change my delivery address thinking that it will be a better option. It doesn’t change anything at all. But what I have learn is the perception from developed countries that we in the Global South cannot afford certain products unless we steal the money. Otherwise, we buy in cash and full payment not credit. I can still source from US.
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Reviews for Clove Technology (clove.co.uk)
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20 Sept 2024
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Phone was excellent quality and good value for money. Battery life could be better, but it's fine and I'm not sure what it would have been like when new.
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Answer by Clove Technology (clove.co.uk)
25 Sept 2024
Hello Philip, many thanks for the positive review. We are glad to hear that you like the quality of the product you received. We hope you enjoy using your new phone and we look forward to serving you with more tech in future.
17 Sept 2024
Verified review
Great service
Good turnaround, item was received quicker than expected and delivered in good condition. Quality of product as expected.
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Answer by Clove Technology (clove.co.uk)
25 Sept 2024
Hello, many thanks for the positive review. We are glad to hear that you are happy with the quality of the product delivered. We hope you enjoy using it and look forward to serving you with more tech in future.
17 Sept 2024
Verified review
Great service
I receive exactly what I ordered, in good condition and in good time. Can't ask for more than that :-)
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Answer by Clove Technology (clove.co.uk)
25 Sept 2024
Hello Roland, many thanks for the positive review. We hope you enjoy using your new product and we look forward to serving you with more tech in future.
22 Sept 2024
Verified review
Motorola G54
Good price and fast delivery.
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Answer by Clove Technology (clove.co.uk)
25 Sept 2024
Hello Pete, thanks for the positive review. We are glad to have been able to deliver in good time. We hope you enjoy using your new phone and we look forward to serving you with more tech in future.
13 days ago
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20 Sept 2024
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13 Sept 2024
Verified review
DO NOT BUY FROM HERE!!
Awful communication and even worse customer service!
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Answer by Clove Technology (clove.co.uk)
25 Sept 2024
Hello Harry, many thanks for your review. Based on our previous communication with you, we are still waiting for you to return the product you bought so we can issue a refund. Rest assured that we shall issue a full refund as soon as we receive your return.
19 Sept 2024
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18 Aug 2024
Verified review
You learn more from how a company deals with problems
My purchase didn't go through due to a misunderstanding. But Clove dealt with the issue quickly and professionally. Would not hesitate to buy from them in future.
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Answer by Clove Technology (clove.co.uk)
28 Aug 2024
Hello, many thanks for the positive review. We hope you enjoy using your new tech and we look forward to serving you with more tech in future.
25 Aug 2024
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1 Sept 2024
Verified review
Terrible customer service
no product arrived. No information was given as to why not. No emails were replied to. No apology for their lack. Would not recommend to anyone.
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Answer by Clove Technology (clove.co.uk)
6 Sept 2024
Hello Yvonne, many thanks for the review. We understand that you didn't receive any correspondence from us regarding your order. We sincerely apologise for this. It was due to an issue with one of our distributors, which affected the payment authorisation, hence your order was cancelled. Please be assured that this is not a norm with us and we have now taken steps to ensure that this does not repeat itself with future orders.
2 Aug 2024
Verified review
Great reconditioned phone seller. Accurate description, good price.
Bought a reconditioned Pixel 7a described as excellent condition. It was. Very fast delivery, good price, everything working just as I'd hoped.
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Answer by Clove Technology (clove.co.uk)
13 Aug 2024
Hello Jim, many thanks for your review. We hope you enjoy using your new phone and we look forward to serving you with more tech in future.
14 Jul 2024
Verified review
Excellent
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Answer by Clove Technology (clove.co.uk)
15 Jul 2024
Thanks for the positive review. We hope you enjoy using your product and we look forward to serving you with more tech in future.
4 Aug 2024
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17 Jul 2024
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14 Jul 2024
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22 Jun 2024
Verified review
Very happy with the quality of the product, swift delivery and competitive price. Would recommend.
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Answer by Clove Technology (clove.co.uk)
27 Jun 2024
Many thanks for the positive review. We hope you enjoy using your new gadget and look forward to serving you with more tech in future.
3 Jul 2024
Verified review
Delivered promptly and in perfect condition
Thanks again Clove team, my 'go to ' company !
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Answer by Clove Technology (clove.co.uk)
9 Jul 2024
Hello, thanks for the positive review. We are always happy to serve you. We hope you enjoy using your new product.