Reviews for Clove Technology (clove.co.uk)



Excellent

4.66/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 671 Trusted Shops reviews collected in the last 12 months.
In total, Clove Technology (clove.co.uk) has already collected 3,889 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/06/2019
Date of order
24/05/2019
17/06/2019
I love Clove
5.00
Excellent

Date of publication
15/06/2019
Date of order
25/05/2019
15/06/2019
Very poor
1.00
Very Poor

Clove Technology (clove.co.uk) replies: 17/06/2019
We have reached out to this customer to ask for more information regarding this review. They are yet to respond.

Date of publication
15/06/2019
Date of order
25/05/2019
15/06/2019
Everything are nicr
5.00
Excellent

Date of publication
14/06/2019
Date of order
24/05/2019
14/06/2019
All as advertised. No false promises. Good business
5.00
Excellent

Date of publication
14/06/2019
Date of order
24/05/2019
14/06/2019
I called the customer Care and received a prompt response. They also carried out the instructions I gave. I am still trying out the product...However there's no complain for now. I recommend them
5.00
Excellent

Date of publication
14/06/2019
Date of order
05/10/2018
14/06/2019
Delivered on time, email support is very fast.

EDIT: 6/13/19:
Got my 2nd order, Xperia 1. Unfortunately, my Xperia 1 had an issue so I had to return it a few days ago. Support was responsive, and created a collection for me (I'm in the US). Stock seems to be low for the replacement, but hoping for the best! Clove is very customer focused!

Thanks, Rich!
-Raul
5.00
Excellent

Date of publication
14/06/2019
Date of order
23/05/2019
14/06/2019
Good communications - expedient delivery.
5.00
Excellent

Date of publication
13/06/2019
Date of order
20/05/2019
13/06/2019
Amazing all around. Will definitely buy from them again
5.00
Excellent

Date of publication
13/06/2019
Date of order
23/05/2019
13/06/2019
Excellent service from this company if you’re looking for specialist items in tech then this the company for you
5.00
Excellent

Date of publication
12/06/2019
Date of order
21/05/2019
12/06/2019
For delivery takes long but merchandise is good
3.67
Good

Date of publication
11/06/2019
Date of order
15/05/2019
11/06/2019
Excellent communication and customer service.
5.00
Excellent

Date of publication
10/06/2019
Date of order
20/05/2019
10/06/2019
Required extra charge for delivery (customs clearance). Phone came with region lock, although site said that the phone will be without lock. As a whole, phone works great, thanks
4.00
Good

Date of publication
09/06/2019
Date of order
19/05/2019
09/06/2019
Ordering process was smooth and they shipped my preorder very quickly. But there was a typo on the delivery address I gave them (I typed it correctly; it matched my billing) and I had to talk to the carrier about it. I did receive it though.
4.33
Good

Date of publication
08/06/2019
Date of order
18/05/2019
08/06/2019
Very fast reliable service with friendly customer support team.
5.00
Excellent

Date of publication
08/06/2019
Date of order
16/05/2019
08/06/2019
Quick and kept me informed
5.00
Excellent

Date of publication
07/06/2019
Date of order
17/05/2019
07/06/2019
Great deal - Item arrived safely and in EX condition - Thank you
5.00
Excellent

Date of publication
07/06/2019
Date of order
01/05/2019
07/06/2019
Delivered phones quickly and without any trouble.
Didn't have to use customer service so I have no opinion about that.
5.00
Excellent

Date of publication
06/06/2019
Date of order
16/05/2019
06/06/2019
First class service as always :)
5.00
Excellent

Date of publication
06/06/2019
Date of order
13/05/2019
06/06/2019
A great company. Never had to use their Customer Support because they've done everything right first time for me.
5.00
Excellent

Date of publication
05/06/2019
Date of order
15/05/2019
05/06/2019
New phone delivered quickly, as described - packaged well. No fuss. Would recommend.
5.00
Excellent

Date of publication
04/06/2019
Date of order
14/05/2019
04/06/2019
All things went as I expected to be done by the seller
5.00
Excellent

Date of publication
04/06/2019
Date of order
14/05/2019
04/06/2019
Was a great experience. I bought from Australia and it worked just fine.
5.00
Excellent

Date of publication
04/06/2019
Date of order
12/05/2019
04/06/2019
2nd phone I’ve bought from Clove, excellent service, order update status and fast shipping to Australia.
5.00
Excellent

Date of publication
03/06/2019
Date of order
13/05/2019
03/06/2019
You guys/gals rock
My reliable source in phones and phones news
Keep it rocking Love yah all
5.00
Excellent

Date of publication
03/06/2019
Date of order
13/05/2019
03/06/2019
Faultless service - had the Sony Xperia 1 in stock on day of release (even when Amazon couldn't) and delivered on next business day.
5.00
Excellent

Date of publication
03/06/2019
Date of order
12/05/2019
03/06/2019
Everything went perfect with the order and delivery.
5.00
Excellent

Date of publication
31/05/2019
Date of order
10/05/2019
31/05/2019
fast delivery, and good after-sale support
5.00
Excellent

Date of publication
28/05/2019
Date of order
03/05/2019
28/05/2019
Although my order was cancelled because of the merchant, the customer service is amazing - Very responsive and understanding, managed to create another order which is getting processed properly thanks to the agent who helped.
5.00
Excellent

Date of publication
23/05/2019
Date of order
01/05/2019
23/05/2019
Only one thing is I expected UK charger and got European one
5.00
Excellent

Date of publication
22/05/2019
Date of order
01/05/2019
22/05/2019
Speedy service, well packaged goods. First time we ordered from Clove and we would use them again
5.00
Excellent

Date of publication
20/05/2019
Date of order
29/04/2019
20/05/2019
great service. quick delivery will use them again.
prices were good
5.00
Excellent

Date of publication
20/05/2019
Date of order
29/04/2019
20/05/2019
Very helpful over the phone
5.00
Excellent

Date of publication
19/05/2019
Date of order
27/04/2019
19/05/2019
Shipment delayed and customer service chat is always offline
3.00
Fair

Date of publication
18/05/2019
Date of order
26/04/2019
18/05/2019
Goods as described and very fast delivery.
4.67
Excellent

Date of publication
17/05/2019
Date of order
26/04/2019
17/05/2019
Very helpful and courteous, ordered phone but couldn't get on with it, no problem returning the phone and a very quick refund, can't fault this company
5.00
Excellent

Date of publication
17/05/2019
Date of order
26/04/2019
17/05/2019
Really like the company - the staff is super friendly, smart and helpful
5.00
Excellent

Date of publication
17/05/2019
Date of order
26/04/2019
17/05/2019
Good Shop
5.00
Excellent

Date of publication
16/05/2019
Date of order
25/04/2019
16/05/2019
Trouble free ordering and very quick delivery.
5.00
Excellent

Date of publication
14/05/2019
Date of order
22/04/2019
14/05/2019
Used many times, never a problem, great compnay,prices and all the latest tech
5.00
Excellent

Date of publication
11/05/2019
Date of order
20/04/2019
11/05/2019
Excellent
5.00
Excellent

Clove Technology (clove.co.uk) customer reviews

Clove Technology (clove.co.uk)

UK based reseller of smartphone & tablets

Clove Technology was formed in 1992 to specialise in the smartphone market – a constantly evolving market which continues to grow with new technology. In particular, we supply many accessories for products which many stores wouldn’t even consider selling, making them difficult to source elsewhere. With 23 years of trading behind us, we can boast a customer base of over 100,000, including many large corporate and government organisations. We pride ourselves on being able to offer product advice, so helping our customers to choose that equipment best suited to their needs. As well as sharing our knowledge on the often-confusing range of products available, we offer competitive prices, reliable delivery and a friendly service. Clove Technology, based in Poole, but servicing the whole of the world, has grown rapidly since its launch and has much customer loyalty. We firmly believe that our whole success is based on the service and help which we offer and hope to remain a flexible, young, dynamic company – now with the financial strength which 23 years’ successful trading has brought. One of the benefits of buying mail order should be the convenience and speed of delivery; we always endeavour to send out all of our orders on a same-day basis, provided that we have stock. The Clove Technology team is dedicated to bringing you a quality and speedy service.

Contact
Unit 12, Alder Hills Industr, 16 Alder Hills
BH12 4AR Poole Dorset
United Kingdom
sales@clove.co.uk
Clove Technology (clove.co.uk)
Owner
Hugh Symons Exchange LTD
Unit 12, Alder Hills Industr, 16 Alder Hills
BH12 4AR Poole Dorset
United Kingdom
Trade register
Companies House 10616239
Authorized representative
Alexander John Dickie
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Clove Technology (clove.co.uk) in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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