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Review summary
Customers consistently appreciate the fast and prompt delivery of their orders, noting reliable and timely arrivals. Many also highlight the competitive or great pricing as a significant benefit. Some customers commend the customer service for good communication and effective problem resolution. However, opinions are mixed regarding the accuracy of product condition descriptions, with some experiencing discrepancies or quality issues. There are also reports of issues with order cancellations and refunds, leading to dissatisfaction and concerns about trust. Customer service receives criticism from some customers for being unresponsive or argumentative during return processes. Additionally, a few customers mention problems when pricing mistakes occur.
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How Trusted Shops prevents fake reviewsReviewsClove Technology (clove.co.uk)
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Verified
Excellent product, cheaper by a country mile and fast delivery, what more can I say...thankyou
Verified
MSI ATX Case delivered quickly and at a great price.
Verified
Really happy with the service and the phone. Pixel 7a labelled as fair but was in really good condition. Highly recommended Clove.
Reply from Clove Technology (clove.co.uk)
Hi, thank you for the great feedback! We’re delighted to hear you’re happy with both the service and your Pixel 7a, and that its condition exceeded your expectations. We really appreciate the recommendation and your support!
Verified
Great item and super fast delivery. Absolute bargain
Verified
Think before you change
I bought this phone, Samsung, on recommendation as a good change from my iPhone .
Not only have I found setting it up but now I’m trying to solve the different operating system to the extent that I’ve had to return the SIM to my iPhone.
Reply from Clove Technology (clove.co.uk)
Hi, switching from iPhone to Samsung can take some getting used to, particularly with the differences between iOS and Android. We hope you’re able to get comfortable with your new phone and enjoy the features it has to offer.
Verified
Good packaging and fast delivery. Device pristine and works as expected,good overall value!
Reply from Clove Technology (clove.co.uk)
Thank you for the fantastic feedback! We’re delighted to hear your device arrived quickly, well packaged and in pristine condition. Great to know you’re happy with the overall value too. We really appreciate your support!
Verified
been buying phones from clove for 15 plus years - simple as that
Reply from Clove Technology (clove.co.uk)
Thank you for your incredible loyalty! Over 15 years of choosing Clove really means a lot to us. We’re grateful for your continued trust and support, and we look forward to serving you for many more years to come!
Verified
Great service and good value on a wide range of high quality products. That deserves five stars!
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Swift delivery and just as ordered, No improvement necessary.
Reply from Clove Technology (clove.co.uk)
Thank you for the great feedback! We’re delighted to hear your order arrived quickly and exactly as expected. We really appreciate the five stars and your support!
Verified
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Good service
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Fast and what I ordered.
Reply from Clove Technology (clove.co.uk)
Thank you for your feedback! We’re pleased to hear your order arrived quickly and was exactly what you expected. We really appreciate you choosing Clove Technology.
Verified
Reply from Clove Technology (clove.co.uk)
Thank you for the 5-star rating! We really appreciate your support and hope you enjoy your purchase. Thank you for choosing Clove Technology!
Verified
Service Received was Apalling
Ordered a Samsung S24 Ultra in 'Good Condition' what arrived was far from good condition as the phone had obviously not been cleaned, nor inspected as they state all of their phones are before they are despatched. Not only was the screen badly scatched but several of the camera lenses were too which would have impacted on the quality of any photos taken. They approved the return but when they came to refund the deducted the cost of the delivery . When I contacted them again I told them that under the Consumer Rights Act it was the sellers responsibility to pay any postage for return due to misrepresentaion etc and instead of agreeing they argued with me for several emails before finally repaying it when I told them i would contact my card issuer and do a Section 75 claim for the remainder if it was not paid as it was the Law. Someone less clued up would not realise this, so would definitely not recommend this company. Please stand your ground as the Law is on your side.
Reply from Clove Technology (clove.co.uk)
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations. We understand how disappointing it must have been to receive a device that you felt was not in the advertised condition, and we're sorry that the returns process left you feeling frustrated. This is not the standard of quality or service we strive to provide. We take feedback like yours seriously and have shared your comments with the relevant teams for review. Thank you again for bringing your concerns to our attention.
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Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
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- +441202552936
- www.clove.co.uk
- sales@clove.co.uk
- Poole Dorset, GBR
About
At Clove Technology, we want you to enjoy purchasing your next mobile phone, smartphone, laptop or portable technology product. So, we offer the best deals and competitive pricing on a wide range of ...