Reviews for Clove Technology (clove.co.uk)



Excellent

4.78/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 735 Trusted Shops reviews collected in the last 12 months.
In total, Clove Technology (clove.co.uk) has already collected 3,350 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/08/2018
Date of order
22/07/2018
13/08/2018
excellent
5.00
Excellent

Date of publication
12/08/2018
Date of order
21/07/2018
12/08/2018
I Have found Clove to be reliable, prompt and helpful, with genuine knowledge of the products on sale. They always seem to be able to test and access products unusual and different, before the rest of the market. Customer service is great, very happy customer.
5.00
Excellent

Date of publication
11/08/2018
Date of order
06/07/2018
11/08/2018
Awesome shop. Recommend
5.00
Excellent

Date of publication
11/08/2018
Date of order
21/07/2018
11/08/2018
One observation...When I placed the online order the website stated that the item was "in stock" in fact it wasn't and I had to wait about 2wks.
No big deal for me but others might find it annoying.
4.00
Good

Date of publication
11/08/2018
Date of order
19/07/2018
11/08/2018
This was my first time dealing with Clove Technology and from the outset I was impressed with their level of service and product knowledge. My order arrived on time and with no fuss at all. I will be dealing with them again when the need arises.
5.00
Excellent

Date of publication
10/08/2018
Date of order
20/07/2018
10/08/2018
The phone shipped within a short time from my payment being finalized. Shipping was fast.
5.00
Excellent

Date of publication
09/08/2018
Date of order
19/07/2018
09/08/2018
Most impressed with your delivery.
4.33
Good

Date of publication
09/08/2018
Date of order
19/07/2018
09/08/2018
Being a brand-new product, when I placed the order it was 'awaiting delivery'. However, I received the genuine Blackberry Flip case for my Key2 much earlier than I expected. Although a little pricey it is well worth the cost. It looks great and fits perfectly. A quality product which lives up to my expectations.
Very satisfied.
5.00
Excellent

Date of publication
08/08/2018
Date of order
05/07/2018
08/08/2018
Seamless efficiency
5.00
Excellent

Date of publication
08/08/2018
Date of order
18/07/2018
08/08/2018
yes, very good.
5.00
Excellent

Date of publication
08/08/2018
Date of order
18/07/2018
08/08/2018
Process was easy and quick. Perfect
5.00
Excellent

Date of publication
08/08/2018
Date of order
18/07/2018
08/08/2018
Good.
5.00
Excellent

Date of publication
07/08/2018
Date of order
16/07/2018
07/08/2018
Excellent
5.00
Excellent

Date of publication
06/08/2018
Date of order
14/07/2018
06/08/2018
Always reliable.
4.67
Excellent

Date of publication
06/08/2018
Date of order
14/07/2018
06/08/2018
Easy to use website and the phone I ordered arrived quickly and safely with no issues so far.

Dealt with their customer service as I wanted to adjust my order and e-mails were dealt with promptly and politely, I would use this site again for buying a phone outright as the prices and service were hard to beat.
5.00
Excellent

Date of publication
06/08/2018
Date of order
05/07/2018
06/08/2018
Super
5.00
Excellent

Date of publication
06/08/2018
Date of order
15/07/2018
06/08/2018
Brilliant service no issues at all with the product and delivered on time
5.00
Excellent

Date of publication
06/08/2018
Date of order
16/07/2018
06/08/2018
Great service and super fast delivery, a trusted seller
5.00
Excellent

Date of publication
06/08/2018
Date of order
12/07/2018
06/08/2018
It was very quick and smooth from my order to goods receipt in Japan. Great shop
5.00
Excellent

Date of publication
05/08/2018
Date of order
13/07/2018
05/08/2018
I will definitely shop with CLOVE again
5.00
Excellent

Date of publication
04/08/2018
Date of order
07/07/2018
04/08/2018
All Good
5.00
Excellent

Date of publication
04/08/2018
Date of order
14/07/2018
04/08/2018
Clove Technology exceeds expectations - everything was OK, timely delivery. It was my second purchase, standards well kept.
5.00
Excellent

Date of publication
04/08/2018
Date of order
12/07/2018
04/08/2018
good Seller
4.00
Good

Date of publication
04/08/2018
Date of order
14/07/2018
04/08/2018
First time buying, no issues I have loved my experience
5.00
Excellent

Date of publication
04/08/2018
Date of order
11/07/2018
04/08/2018
Great an quick
4.67
Excellent

Date of publication
03/08/2018
Date of order
11/07/2018
03/08/2018
As usual top service and super fast delivery
5.00
Excellent

Date of publication
03/08/2018
Date of order
12/07/2018
03/08/2018
Great service from Clove, very highly rated customer service
5.00
Excellent

Date of publication
02/08/2018
Date of order
12/07/2018
02/08/2018
I bought BB Key2. It was my second order (last time BB PRIV). Like before, everything went perfect Shipping to Poland took only 24h (by DHL) - awesome Thank You Clove Team. See You next time
5.00
Excellent

Date of publication
01/08/2018
Date of order
10/07/2018
01/08/2018
The online purchase process was very easy to complete and the product was delivered quickly. I can't ask for anything more.
5.00
Excellent

Date of publication
01/08/2018
Date of order
09/07/2018
01/08/2018
everything was great
5.00
Excellent

Date of publication
01/08/2018
Date of order
09/07/2018
01/08/2018
Fast response, Fast delivery
5.00
Excellent

Date of publication
31/07/2018
Date of order
04/07/2018
31/07/2018
Very efficient sales team with customer satisfaction at the centre of their customer handling, Authentic , non counterfeit products, direct from OEM
5.00
Excellent

Date of publication
31/07/2018
Date of order
10/07/2018
31/07/2018
They just get it right. Ordered a product that was awaiting stock to arrive. Delivered within less than 48 hours, can't ask for better than that
5.00
Excellent

Date of publication
31/07/2018
Date of order
28/06/2018
31/07/2018
I received the item 3 days after the order, but it was not a brand new condition. After that, I waited for 3 weeks to exchange for goods. Also, Clove Technology refuses the burden on the cost of exchanging (shipping fee, re-import tax). I am very discouraged.

注文から3日後に商品を受け取ったが新品ではありませんでしたその後商品の交換に3週間待ちましたまた交換に掛かった費用送料再輸入の税金についてClove Technologyは負担を拒否します私はとても落胆しています
1.67
Poor

Clove Technology (clove.co.uk) replies: 01/08/2018
This customer is in Japan & ordered a new Gemini PDA from Planet Computers. We shipped a sealed unit, however the contents appeared used. After speaking to Planet, they agreed to exchange with a new unit directly from their Hong Kong factory to save time. We are in discussions with Planet now to have the customer's additional shipping & taxes reimbursed

Date of publication
31/07/2018
Date of order
10/07/2018
31/07/2018
Fully satisfied, have been a repeat customer for years
5.00
Excellent

Date of publication
30/07/2018
Date of order
09/07/2018
30/07/2018
Exceptional Internet retailer, been using for year's, always spot on. No problems recommending clove_tec.
5.00
Excellent

Date of publication
30/07/2018
Date of order
09/07/2018
30/07/2018
All perfect
5.00
Excellent

Date of publication
30/07/2018
Date of order
08/07/2018
30/07/2018
I've bought from clove before and I really like the deals they have on phones you can't normally get elsewhere.
5.00
Excellent

Date of publication
29/07/2018
Date of order
05/07/2018
29/07/2018
Had to wait for a month before item is available to ship but they take my money straight away.
3.00
Fair

Clove Technology (clove.co.uk) replies: 31/07/2018
Unfortunately in this instance, the supplier for this customer's phone (Land Rover Explore) delayed the release date by a month. We offered apologies & discounts to all affected, although appreciate the wait was longer than we would have liked

Date of publication
28/07/2018
Date of order
06/07/2018
28/07/2018
Great service
5.00
Excellent

Clove Technology (clove.co.uk) customer reviews

Clove Technology (clove.co.uk)

UK based reseller of smartphone & tablets

Clove Technology was formed in 1992 to specialise in the smartphone market – a constantly evolving market which continues to grow with new technology. In particular, we supply many accessories for products which many stores wouldn’t even consider selling, making them difficult to source elsewhere. With 23 years of trading behind us, we can boast a customer base of over 100,000, including many large corporate and government organisations. We pride ourselves on being able to offer product advice, so helping our customers to choose that equipment best suited to their needs. As well as sharing our knowledge on the often-confusing range of products available, we offer competitive prices, reliable delivery and a friendly service. Clove Technology, based in Poole, but servicing the whole of the world, has grown rapidly since its launch and has much customer loyalty. We firmly believe that our whole success is based on the service and help which we offer and hope to remain a flexible, young, dynamic company – now with the financial strength which 23 years’ successful trading has brought. One of the benefits of buying mail order should be the convenience and speed of delivery; we always endeavour to send out all of our orders on a same-day basis, provided that we have stock. The Clove Technology team is dedicated to bringing you a quality and speedy service.

Contact
Unit 12, Alder Hills Industr, 16 Alder Hills
BH12 4AR Poole Dorset
United Kingdom
sales@clove.co.uk
Clove Technology (clove.co.uk)
Owner
Hugh Symons Exchange LTD
Unit 12, Alder Hills Industr, 16 Alder Hills
BH12 4AR Poole Dorset
United Kingdom
Trade register
Companies House 10616239
Authorized representative
Alexander John Dickie
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Clove Technology (clove.co.uk) in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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