Premium Grands Crus ENReviews:
175 reviews in the last 12 months1,515 total reviews
Excellent
Most relevant positive review
9 Feb 2024
Verified review
Very good customer service, fast delivery, good prices for luxury products. I have yet to try my bottle so I cannot comment on quality but the website and buying experience warrants 5 stars
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Most relevant negative review
29 Apr 2024
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Customer service is great and you’ll get a response immediately. My package was shipped in 2 separate boxes and the first box that had 2 bottles in it was not packed very well. My complain is about the extremely long shipping time. Premium does ship for free but prices are higher than Devine cellar. Devine cellar charges for shipping and the price comes to the same as Premium Grands with difference being that I got my package within 5 days and not almost 4 weeks. All in all though their customer service is pleasant to deal with and I will buy from them again.
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Reviews for Premium Grands Crus EN
13 May 2024
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Answer by Premium Grands Crus EN
13 May 2024
Thank you for your confidence, we wish you a nice tasting.
The Customer Service
10 May 2024
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Answer by Premium Grands Crus EN
13 May 2024
Merci pour votre confiance, à très bientôt sur Premium Grands Crus !
Le Service Client
6 May 2024
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Answer by Premium Grands Crus EN
7 May 2024
Thank you for your confidence.
The Customer Service
6 May 2024
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Answer by Premium Grands Crus EN
7 May 2024
Thank you for your loyalty, we look forward to seeing you soon at Premium Grands Crus.
The Customer Service
2 May 2024
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Answer by Premium Grands Crus EN
7 May 2024
Thank you for your trust and your feedback.
The Customer Service
29 Apr 2024
Verified review
Customer service is great and you’ll get a response immediately. My package was shipped in 2 separate boxes and the first box that had 2 bottles in it was not packed very well. My complain is about the extremely long shipping time. Premium does ship for free but prices are higher than Devine cellar. Devine cellar charges for shipping and the price comes to the same as Premium Grands with difference being that I got my package within 5 days and not almost 4 weeks. All in all though their customer service is pleasant to deal with and I will buy from them again.
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26 Apr 2024
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Fast, professional and personal service. I liked especially the surprise bottle from winegrowers cellar :)
Thank you!
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Answer by Premium Grands Crus EN
2 May 2024
Thanks a lot for your loyalty and for taking the time to share your experience with us. We wish you a nice tasting experience !
The Customer Service
23 Apr 2024
Verified review
Wonderful service
These guys are excited about their product and will do what they can to make your delivery experience a positive one!
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Answer by Premium Grands Crus EN
26 Apr 2024
Our warmest thanks for your feedback, your satisfaction is our best reward ! We wish you nice tastings and look forward to seeing you soon at Premium Grands Crus.
The Customer Service
12 Apr 2024
Verified review
This is my 3rd order to the USA. Zero issues. Great customer support! Great packing!
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Answer by Premium Grands Crus EN
15 Apr 2024
Thank you for sharing with us your experience, your satisfaction is our best reward !
The Customer Service
29 Mar 2024
Verified review
Excellent customer service. Quentin and Edouard are very helpful and quick to respond.
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Answer by Premium Grands Crus EN
2 Apr 2024
Thank you very much for your loyalty and for your feedback. Quentin and Edouard remain at your disposal for your future needs and research !
The Customer Service
11 Apr 2024
Verified review
They helped me with all the problems i had so inocule get my wines
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Answer by Premium Grands Crus EN
12 Apr 2024
Thank you very much for your trust. We remain at your disposal and hope to seeing you soon at Premium Grands Crus.
The Customer Service
26 Apr 2024
Verified review
Great experience
Very wide choice and impeccable service. Quick Delivery
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Answer by Premium Grands Crus EN
2 May 2024
Thank you very much for your feedback, wish you nice tastings !
The Customer Service
AK
Andreas K.
Tutzing
2 Apr 2024
Verified review
Everything ok, delivery at DHL Paclstation included.
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Answer by Premium Grands Crus EN
3 Apr 2024
Thank you for your trust, we wish you a nice tasting and look forward to seeing you soon at Premium Grands Crus !
The Customer Service
15 Apr 2024
Verified review
great cognac selection / fast shipping
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Answer by Premium Grands Crus EN
16 Apr 2024
Thank you very much for your confidence, we are committed to offering you the highest quality products and services.
The Customer Service
26 Apr 2024
Verified review
Top quality and Top customer service.
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Answer by Premium Grands Crus EN
2 May 2024
Our warmest thanks for your loyalty and your feedback.
The Customer Service
25 Apr 2024
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Outstanding products at great prices
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Answer by Premium Grands Crus EN
26 Apr 2024
We do our utmost to offer you the highest quality products and service, your confidence in us is a testament to our dedication. Thanks a lot for your loyalty.
The Customer Service
18 Apr 2024
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Quick, trustful and super qualities
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Answer by Premium Grands Crus EN
22 Apr 2024
Thank you for your trust, we wish you very nice tastings !
The Customer Service
26 Apr 2024
Verified review
Good price and quick delibery
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Answer by Premium Grands Crus EN
2 May 2024
Thank you for your confidence, see you soon at Premium Grands Crus !
The Customer Service
MG
Marco G.
Vicenza
15 Apr 2024
Verified review
top
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Answer by Premium Grands Crus EN
16 Apr 2024
We wish you nice tastings ! We thank you for your trust and remain at your disposal for your next needs.
The Customer Service
22 Apr 2024
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Answer by Premium Grands Crus EN
26 Apr 2024
Thank you for your confidence.
The Customer Service