Premium Grands Crus ENReviews:
175 reviews in the last 12 months1,515 total reviews
Excellent
Most relevant positive review
9 Feb 2024
Verified review
Very good customer service, fast delivery, good prices for luxury products. I have yet to try my bottle so I cannot comment on quality but the website and buying experience warrants 5 stars
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Most relevant negative review
29 Apr 2024
Verified review
Customer service is great and you’ll get a response immediately. My package was shipped in 2 separate boxes and the first box that had 2 bottles in it was not packed very well. My complain is about the extremely long shipping time. Premium does ship for free but prices are higher than Devine cellar. Devine cellar charges for shipping and the price comes to the same as Premium Grands with difference being that I got my package within 5 days and not almost 4 weeks. All in all though their customer service is pleasant to deal with and I will buy from them again.
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Reviews for Premium Grands Crus EN
8 Jul 2024
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Answer by Premium Grands Crus EN
9 Jul 2024
Thank you for your trust, wish you a nice tasting !
The Customer Service
3 Jul 2024
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Answer by Premium Grands Crus EN
4 Jul 2024
Thanks a lot for your loyalty and your feedback, see you soon at Premium Grands Crus !
The Customer Service
30 Jun 2024
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Answer by Premium Grands Crus EN
1 Jul 2024
Thank you very much for your feedback and your trust.
The Customer Service
28 Jun 2024
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Answer by Premium Grands Crus EN
1 Jul 2024
Our warmest thanks for your confidence and your loyalty.
The Customer Service
28 Jun 2024
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Answer by Premium Grands Crus EN
28 Jun 2024
Thank you for your trust, hope to see you soon at Premium Grands Crus !
The Customer Service
27 Jun 2024
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Answer by Premium Grands Crus EN
28 Jun 2024
Thanks a lot for your trust and your feedback.
The Customer Service
27 Jun 2024
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Answer by Premium Grands Crus EN
28 Jun 2024
We wish you a wonderful tasting! Thank you very much for your confidence.
The Customer Service
10 Jul 2024
Verified review
The website said despatch next day but it took 1 week to despatch plus delivery. I nearly missed the event it was needed for
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Answer by Premium Grands Crus EN
8 days ago
Once again we apologise for any inconvenience caused. However, we are pleased to have found a favourable outcome during our exchange and hope that your next experience will live up to your expectations.
The Customer Service
18 Jun 2024
Verified review
Wines and Champagnes for clients
Already ordered several exquisite wines and champagnes from PGC directly
to clients all over europe and the service was super reliable and professional.
Can only recommend.
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Answer by Premium Grands Crus EN
19 Jun 2024
We would like to thank you sincerely for placing your trust in us and for your comments. Your satisfaction is our driving force, we look forward to welcoming you back and providing you with an exceptional experience!
The Customer Service
12 Jun 2024
Verified review
We ordered a personalized bottle of Lous xiii and it arrived packaged really nice and looked amazing!!
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Answer by Premium Grands Crus EN
14 Jun 2024
Thank you for your confidence, wish you a wonderful tasting !
The Customer Service
13 Jun 2024
Verified review
Absolutely top quality products and service!!
ECMC team
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Answer by Premium Grands Crus EN
14 Jun 2024
Our warmest thanks for your loyalty and your feedback. Your satisfaction is our best reward !
The Customer Service
25 Jun 2024
Verified review
Packed exceptionally well, arrived in perfect condition
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Answer by Premium Grands Crus EN
26 Jun 2024
Thank you for your trust and loyalty. We look forward to serving you again and providing you with the best possible experience.
The Customer Service
20 Jun 2024
Verified review
Very professional, Great service. Great packing.
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Answer by Premium Grands Crus EN
24 Jun 2024
Thanks a lot for your feedback and your loyalty. We wish you wonderful tastings !
The Customer Service
MK
Matthias K.
Seukendorf
12 Jun 2024
Verified review
Leckerer Cognac
Schnelle Lieferung. Guter Preis. Leckere Cognac
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Answer by Premium Grands Crus EN
14 Jun 2024
Thank you for your trust, we look forward to seeing you soon at Premium Grands Crus !
The Customer Service
20 Jun 2024
Verified review
Great prices Great delivery
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Answer by Premium Grands Crus EN
24 Jun 2024
Our warmest thanks for placing your trust in us and for your comments. We look forward to serving you again at Premium Grands Crus.
The Customer Service
WS
Wolfgang S.
München
17 Jun 2024
Verified review
Fast and safe delivery
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Answer by Premium Grands Crus EN
18 Jun 2024
Thank you very much for sharing with us your feedback and for your loyalty. See you soon at Premium Grands Crus !
The Customer Service
28 May 2024
Verified review
Great service
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Answer by Premium Grands Crus EN
29 May 2024
Thank you very much for your trust, we wish you a wonderful tasting !
The Customer Service
4 Jun 2024
Verified review
Perfect
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Answer by Premium Grands Crus EN
10 Jun 2024
Thank you very much for your feedback and your loyalty.
The Customer Service
24 Jun 2024
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Answer by Premium Grands Crus EN
25 Jun 2024
Thank you for your confidence. We wish you a very nice tasting and look forward to seeing you at Premium Grands Crus.
The Customer Service
31 May 2024
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Answer by Premium Grands Crus EN
31 May 2024
Our warmest thanks for your loyalty !
The Customer Service