Premium Grands Crus ENReviews:
130 reviews in the last 12 months1,452 total reviews
Excellent
Top positive review
9 Feb 2024
Verified review
Very good customer service, fast delivery, good prices for luxury products. I have yet to try my bottle so I cannot comment on quality but the website and buying experience warrants 5 stars
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Top negative review
8 days ago
Verified review
Customer service is great and you’ll get a response immediately. My package was shipped in 2 separate boxes and the first box that had 2 bottles in it was not packed very well. My complain is about the extremely long shipping time. Premium does ship for free but prices are higher than Devine cellar. Devine cellar charges for shipping and the price comes to the same as Premium Grands with difference being that I got my package within 5 days and not almost 4 weeks. All in all though their customer service is pleasant to deal with and I will buy from them again.
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Reviews for Premium Grands Crus EN
10 Apr 2024
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Answer by Premium Grands Crus EN
15 Apr 2024
Thank you ! Wish you a nice tasting.
The Customer Service
9 Apr 2024
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Answer by Premium Grands Crus EN
10 Apr 2024
Thank you for your feedback and your trust !
The Customer Service
8 days ago
Verified review
Customer service is great and you’ll get a response immediately. My package was shipped in 2 separate boxes and the first box that had 2 bottles in it was not packed very well. My complain is about the extremely long shipping time. Premium does ship for free but prices are higher than Devine cellar. Devine cellar charges for shipping and the price comes to the same as Premium Grands with difference being that I got my package within 5 days and not almost 4 weeks. All in all though their customer service is pleasant to deal with and I will buy from them again.
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21 Mar 2024
Verified review
Fair value good selection
Good experience and fair value.
A bit slow on shipping though. I ordered from two different shops at the same day and time. The bottles arrived 6 days slower from Premium grand crus. I’d still recommend buying from them but you shouldn’t be in a hurry.
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29 Mar 2024
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Excellent customer service. Quentin and Edouard are very helpful and quick to respond.
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Answer by Premium Grands Crus EN
2 Apr 2024
Thank you very much for your loyalty and for your feedback. Quentin and Edouard remain at your disposal for your future needs and research !
The Customer Service
10 Mar 2024
Verified review
Great service and great assortment at competitive prizes.
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Answer by Premium Grands Crus EN
11 Mar 2024
Thank you for your trust and for sharing with us your experience. We wish you very nice tastings and look forward to seeing you soon.
The Customer Service
AK
Andreas K.
Tutzing
2 Apr 2024
Verified review
Everything ok, delivery at DHL Paclstation included.
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Answer by Premium Grands Crus EN
3 Apr 2024
Thank you for your trust, we wish you a nice tasting and look forward to seeing you soon at Premium Grands Crus !
The Customer Service
DN
Doan N.
Fountain Valley
14 Mar 2024
Verified review
Good Price. Quick Delivery
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Answer by Premium Grands Crus EN
14 Mar 2024
Thank you very much for your loyalty. Your confidence and your satisfaction is our best reward!
The Customer Service
7 Mar 2024
Verified review
Nothing you do a great job
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Answer by Premium Grands Crus EN
8 Mar 2024
Your entire satisfaction is our best reward, thank you for your trust and loyalty !
The Customer Service
13 Mar 2024
Verified review
Fast shipping
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Answer by Premium Grands Crus EN
14 Mar 2024
Thank you for your loyalty. We wish you a nice tasting !
The Customer Service
5 Apr 2024
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Answer by Premium Grands Crus EN
8 Apr 2024
Thank you for your confidence.
The Customer Service
AR
ALBERTO R.
MORBEGNO
5 Apr 2024
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Answer by Premium Grands Crus EN
8 Apr 2024
Thanks a lot for your loyalty and for sharing with us your experience.
The Customer Service
3 Apr 2024
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Answer by Premium Grands Crus EN
8 Apr 2024
Thank you for your trust, we wish you nice tastings.
The Customer Service
GS
gianfrancesco S.
Ostiglia MN
15 Mar 2024
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Answer by Premium Grands Crus EN
18 Mar 2024
Thank you for your loyalty, wish you very nice tastings !
The Customer Service
14 Mar 2024
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Answer by Premium Grands Crus EN
15 Mar 2024
Thanks a lot for your trust and your feedback !
The Customer Service
GS
gianfrancesco S.
Ostiglia MN
11 Mar 2024
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Answer by Premium Grands Crus EN
14 Mar 2024
Thank you !
The Customer Service
9 Mar 2024
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Answer by Premium Grands Crus EN
11 Mar 2024
Thank you very much for your trust.
The Customer Service
9 Feb 2024
Verified review
Very good customer service, fast delivery, good prices for luxury products. I have yet to try my bottle so I cannot comment on quality but the website and buying experience warrants 5 stars
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Answer by Premium Grands Crus EN
12 Feb 2024
Thank you very much for your trust and for sharing with us your first experience. We hope you enjoy your tasting ! See you soon at Premium Grands Crus,
The Customer Service
21 Feb 2024
Verified review
Great customer service. Great packing. Second purchase to the USA with zero issues. Highly recommend.
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Answer by Premium Grands Crus EN
23 Feb 2024
Thank you very much for sharing with us your experience, it reinforces our commitment to offering you the highest quality products and services. We remain at your disposal for your next needs.
The Service customer
12 Feb 2024
Verified review
Spot on
Pre sale: the choice and the information. Upon Delivery: timing and packaging.
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Answer by Premium Grands Crus EN
13 Feb 2024
Thank you for sharing with us your experience, we hope you'll enjoy your tasting !
The Customer Service