Review summary
Customers consistently praise the fast shipping, high product quality, and responsive customer service. The shop's broad and attractive selection, secure packaging, and fair pricing are also frequently highlighted as positive aspects. However, a minority of customers report occasional delays in delivery, which can be a source of frustration.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsPremium Grands Crus - en
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Pleas deliver quicker. Sometimes you need 3 Weeks to bring the ordered product.
Reply from Premium Grands Crus - en
Cher Monsieur,
We have taken your comment on board and would like to apologise for the delay in the delivery of your last order.
Thank you for your continued support.
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Great wines - ordered a few times now and no issues.
Reply from Premium Grands Crus - en
Thanks, and see you soon!
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You are serius
Reply from Premium Grands Crus - en
Thank you!
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Perfekt
Reply from Premium Grands Crus - en
Thank you!
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Just perfect
Reply from Premium Grands Crus - en
Thank you enjoy your wines !
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The best
I have ordered from several companies who ship cognac to the USA. This is the best company I have ordered from and will be the only one I order from moving forward. They care about their customers, are a pleasure to work with, have a great selection and great pricing.
Reply from Premium Grands Crus - en
Dear Sir,
Thank you very much for your feedback, which warms our hearts!
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Reply from Premium Grands Crus - en
Thank you for your new order and your feedback!
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Good and fast delivery well packed.
Good and fast delivery
Reply from Premium Grands Crus - en
Thank you!
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A better supplier doesn’t exist
Reply from Premium Grands Crus - en
😊 🙏 !
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Great cognacs
Great cognac options and description for reasonable prices.
What should be improved is delivery times. I have ordered from several e-shops in France, but never waited so long.
Reply from Premium Grands Crus - en
Thank you for your comment. We apologize again for the problems with your order.
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It took almost 20 days since the order was placed. No info at all regarding why it was taking so long. I had to mention that I would cancel the order to get a response. Courier also had delays… Good wine selection at a fair price
Reply from Premium Grands Crus - en
Dear Sir,
We would like to apologize once again for the delay in processing your order and for our lack of communication regarding this matter. I am pleased to confirm that we have credited your loyalty account with a gift card for your next order.
Sincerely,
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Absolut empfehlenswert
Ich bestelle seit Jahren hier immer wieder und wurde noch nie enttäuscht. Sehr gute Preise, große Auswahl auch an Champagner, den man nicht überall bekommt. Schnelle Lieferung, was will man mehr
Reply from Premium Grands Crus - en
Vielen Dank für Ihre Treue und Ihren Kommentar, der uns sehr freut!
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High quality, wide product range, safe delivery
Reply from Premium Grands Crus - en
Thank you!
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