Review summary
Customers frequently praise the fast shipping and on-time delivery, as well as the high product quality, with many expressing satisfaction with the condition and excellence of items received. Safe, secure, and careful packaging is widely appreciated, ensuring products arrive intact. Many customers are impressed by the wide selection and exclusive assortment of wines and spirits available. Competitive or reasonable prices are often highlighted, and responsive, helpful customer service receives frequent commendation for quick resolutions and personalized support. Some customers mention occasional shipping delays, and a few suggest improvements to packaging.
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How Trusted Shops prevents fake reviewsReviewsPremium Grands Crus - en
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Minden mindig rendben lezajlik
Reply from Premium Grands Crus - en
Thank you so much!
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The champagne is really exzellent. The delivery was quick.
Reply from Premium Grands Crus - en
Thank you—we’ll pass this along to Champagne Pertois-Moriset as well!
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Fastest delivery :)
Ich bestelle seit 2024 regelmäßig und nutze dabei die tollen Angebote, um mein Champagner-Lager aufzufüllen.
Schöne Auswahl, transparenter Bestell- und Bezahlprozess und eine super-schnelle und super zuverlässige Zustellung.
Reply from Premium Grands Crus - en
Vielen Dank für Ihren Kommentar und Ihre Treue, die uns sehr zu Herzen geht!
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Recommendable Shop
Very reliable vendor. One of the ordered bottles wasn't available anymore and I got an instant call from an employee, who solved the issue immediately, that's what I call great customer service. The Package was shipped within a few days, despite the manual changes through the customer service. It arrived securely packed and complete, recommendable shop!
Reply from Premium Grands Crus - en
Thank you for your order and your comment. I hope you enjoyed tasting these fine Bordeaux wines.
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Excellent and proper delivery
Reply from Premium Grands Crus - en
Tjank you, enjoy!
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Great packaging (international shipment), responsiveness and overall service
Reply from Premium Grands Crus - en
Thank you for your feedback and your comment. Enjoy your Cognac!
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Bitte Styropor durch Papier ersetzen. Danke.
Reply from Premium Grands Crus - en
Vielen Dank für Ihre Bewertung und Ihre Nachricht. Wir prüfen tatsächlich eine andere Lösung für unsere Verpackungen. Leider bietet Papier keinen ausreichenden Schutz für die Flaschen.
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Eccellente
Ho acquistato poco più di 30 bottiglie, nonostante un piccolo ritardo nella spedizione, sono arrivate tutte, in condizioni perfette. Sicuramente ne prenderò altre. Vivo a Lugano.
Reply from Premium Grands Crus - en
Grazie per il tuo feedback e buona degustazione!
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Easy approach in the site.
Fast delivery.
safe packing
Reply from Premium Grands Crus - en
Thank you for your feedback and your comment. Enjoy!
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Veloci e puntuali, prezzi ottimi
Reply from Premium Grands Crus - en
Grazie per la vostra valutazione e il vostro commento. Buona degustazione!
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It is perfect
Reply from Premium Grands Crus - en
🙏
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It was sent quickly, packaging was great and product as expected.
For customers from Switzerland plese be warned. The tax is not paid in advanced by the seller, so you will pay DHL 60 CHF just for handling the import (even if the actual tax is just a few CHF).
Reply from Premium Grands Crus - en
Dear Sir,
As we discussed, the fixed customs clearance fees can be quite high depending on the value of your order, and we apologize for this.
Thank you for your understanding.
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alles prima
Reply from Premium Grands Crus - en
Vielen Dank und viel Genuss bei Ihrem Armagnac!
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The quality of your products.
Reply from Premium Grands Crus - en
Thank you for your feedback and comment.
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Pleas deliver quicker. Sometimes you need 3 Weeks to bring the ordered product.
Reply from Premium Grands Crus - en
Cher Monsieur,
We have taken your comment on board and would like to apologise for the delay in the delivery of your last order.
Thank you for your continued support.
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Had to constantly pester the company for fulfilment of order.
Reply from Premium Grands Crus - en
We would like to apologise once again for the delay in delivering your 2023 early harvest produce to the United States.
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Great wines - ordered a few times now and no issues.
Reply from Premium Grands Crus - en
Thanks, and see you soon!