Premium Grands Crus EN- Logo - reviews

Premium Grands Crus EN
Reviews:

130 reviews in the last 12 months1,452 total reviews  

4.82
Excellent
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Top positive review

9 Feb 2024
 Verified review
Very good customer service, fast delivery, good prices for luxury products. I have yet to try my bottle so I cannot comment on quality but the website and buying experience warrants 5 stars

Top negative review

7 days ago
 Verified review
Customer service is great and you’ll get a response immediately. My package was shipped in 2 separate boxes and the first box that had 2 bottles in it was not packed very well. My complain is about the extremely long shipping time. Premium does ship for free but prices are higher than Devine cellar. Devine cellar charges for shipping and the price comes to the same as Premium Grands with difference being that I got my package within 5 days and not almost 4 weeks. All in all though their customer service is pleasant to deal with and I will buy from them again.
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Reviews for Premium Grands Crus EN

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14 Feb 2024
 Verified review

Webbshop stock update improvement needed…

You need to update your webbshop intergaces to keep bettwr control of your stock. During webbshop activity the stock changed, hence the shopping cart was billed with the wrong summary. I lost >75€ in the transaction.
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Answer by Premium Grands Crus EN
21 Feb 2024
We apologize for the stock issue encountered with your order. As we discussed together to clear up this misunderstanding, we have refunded the full amount due to you. The Service Customer