Premium Grands Crus - en Reviews:
Review summary
Reviews for Premium Grands Crus - en are consistently positive. Customers consistently praise the fast and timely delivery, as well as the secure and protective packaging that ensures bottles arrive safely. The shop is also commended for its wide, high-quality selection of champagnes and cognacs, with competitive or fair pricing and appreciated special offers and discounts. Many reviewers find the ordering and payment process easy, transparent, and hassle-free. Customer service stands out for being responsive, helpful, and proactive in resolving issues. A few customers mention occasional delivery delays.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Reviews for premiumgrandscrus.com/en/
Sort by
Great selection and competitive pricing + super quick delivery
Answer by Premium Grands Crus - en
Thank you for your feedback and your orders. We hope you enjoy tasting our products.
Very pleased
Its the third time I order from you. Its always very quick and uncomplicated. Packaging perfect.
Answer by Premium Grands Crus - en
Thank you very much for your renewed confidence and for such a positive review. We hope you enjoy your tastings and look forward to hearing from you.
The Customer Service
Top seller !!
Answer by Premium Grands Crus - en
Thank you !
Veloci nella spedizione, bottiglie protette con cura, ottimo!! Consiglio questo venditore.
Answer by Premium Grands Crus - en
Grazie per il suo commento. Non esiti ad approfittare del nostro programma di referral!
https://www.premiumgrandscrus.com/it/pages/6-Programma-di-Fedelta-Imperiale#sponsorship
Cordiali saluti
Servizio clienti
It takes long time waiting for delivery without any information providing the reason of delay. Had to write 2 times asking for a reason.
Answer by Premium Grands Crus - en
Dear Sir,
I sincerely apologize for the delay in this order. We had a stock error in our warehouse, a public holiday in France, and a very slow delivery from DHL.
We apologize for not communicating with you better.
Thank you for your loyalty over the past three years.
Perfect as always.
Answer by Premium Grands Crus - en
Merci !
Best service
Thanks for your response 👍 🙂
Answer by Premium Grands Crus - en
Thank you and well done for your responsiveness in ordering this bottle, which is now sold out!
As always fantastic service, friendly and helpful. Fast delivery and good prices.
To get delivery/shipping faster. Last order got 12 days after it has been placed.
Answer by Premium Grands Crus - en
Dear Sir,
Thank you for your message. We apologize for the delay. We decided to delay delivery due to the high temperatures in Bordeaux. Unfortunately, you may not have received our email informing you of this.
Thank you for your trust and loyalty.
The customer Service
Answer by Premium Grands Crus - en
Vielen Dank und guten Appetit!