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Top positive review
23 Sept 2023
Verified review
I ordered the test for my blue staffy who has some allergies and skin issues. I was sceptical at first. However I had speedy test results. I sent my sample off on the Monday (1st class signed for) and I received the results by Friday afternoon. The online chat team were very quick to answer any questions. Also I like to think the test results are quiet reliable as I know she has issues with beef and turkey and they both came back as 100% reactive. This has made me feel more at ease with the results and the only food I was giving her with a 100% reaction was yoghurt. I feel that this test has helped me narrow down and able to eliminate more foods I hadn't even considered. The only downfall was , the app I downloaded would not work. However it turns out I didn't need the app, and the tracking system on your main page wasn't kept up to date. when I contacted your chat team informed me the exact date and time the sample had been received.
Scam. Said test 300 items but reports only gives 49 items with silly tests like abalone, clams and galangal which one would not give to a dog. Report seems like a standard one for humans and not dogs with comments such as brittle fingernails and nausea. Then it said my dog was deficient in Vitamin D and should feed salmon but he eats salmon every day. Noticed on Trustpilot that a USA website called Pethealthathome had exactly the same website but in US$. Complete scam. Have reported to Trading standards and applied for refund through paypal despite them saying money back guarantee. They ignored my request. Dont waste your money
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Reviews for Test My Pets UK
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6 Aug 2023
Verified review
Competente and polite
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Answer by Test My Pets UK
17 Sept 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
2 Oct 2023
Verified review
Very straight forward
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Answer by Test My Pets UK
9 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
19 Jun 2023
Verified review
Very quick response.
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Answer by Test My Pets UK
28 Jun 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
14 Jun 2023
Verified review
Acted really quickly
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Answer by Test My Pets UK
30 Jun 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
14 Nov 2023
Verified review
quick and polite
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Answer by Test My Pets UK
15 Nov 2023
Hi David, thank you so much for reaching out and giving us five stars! ⭐⭐⭐⭐⭐
We are very proud of our customer service team, so we will pass this on to the team straight away. When your pet's testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
If you have any questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
13 Nov 2023
Verified review
Excellent service
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Answer by Test My Pets UK
15 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
8 Jul 2023
Verified review
Alex was great!
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Answer by Test My Pets UK
24 Jul 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
22 Dec 2023
Verified review
Report review
Answer by Test My Pets UK
24 Jan 2024
Thank you so much for your review!
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
8 Dec 2023
Verified review
Report review
Answer by Test My Pets UK
12 Jan 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
26 Nov 2023
Verified review
Report review
Answer by Test My Pets UK
24 Jan 2024
Thank you for your review.
We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Donna,
Customer Service Manager
17 Nov 2023
Verified review
Report review
Answer by Test My Pets UK
23 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
12 Nov 2023
Verified review
Report review
Answer by Test My Pets UK
13 Nov 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
7 Nov 2023
Verified review
Report review
Answer by Test My Pets UK
11 Nov 2023
Thank you so much for reaching out and giving us five stars! ⭐⭐⭐⭐⭐
We're so happy that you found the testing really easy and received the results so quickly!
Our comprehensive pet sensitivity tests can quickly help you understand more about your pet's possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing pets with results to help them live a better life, so thank you for your comments!
If you have any questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Lucie
Customer Service
23 Sept 2023
Verified review
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Answer by Test My Pets UK
25 Sept 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
20 Sept 2023
Verified review
Report review
Answer by Test My Pets UK
20 Sept 2023
Hi Carl, thank you for your review! ⭐️⭐️⭐️⭐️⭐️
We are very proud of our customer service team and we're so glad you are pleased with the service.
When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
If you have any questions, please don't hesitate to reach out to info@sensitvitycheck.com
Thanks again for the great review!
Donna,
Customer Service Manager
28 Jun 2023
Verified review
Report review
Answer by Test My Pets UK
28 Jun 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
17 Jun 2023
Verified review
Report review
Answer by Test My Pets UK
21 Jun 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
22 May 2023
Verified review
Report review
Answer by Test My Pets UK
24 May 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
22 May 2023
Verified review
Report review
Answer by Test My Pets UK
24 May 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
20 May 2023
Verified review
Report review
Answer by Test My Pets UK
24 May 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testmypets.com
Thanks again for the great review!
Donna,
Customer Service Manager
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