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updated on: 05/07/2022
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Reviews for blitzhandel24.co.uk
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the most relevant positive review
5 months ago
I had a small problem with activation of my program after a reinstall I connected Blitzhandle for advice They responded within hours requesting more details and a screenshot of my problem
They were everso helpful and showed a genuine concern and willingness to solve my issue which I am very happy to say that I received advice as what I needed to do I followed what they suggested and problem solved Thank you.
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the most relevant critical review
4 months ago
The Publisher application that I purchased downloaded onto every drive EXCEPT my hard drive. It is now resident on my dvd where I cannot move, remove , open or delete it.
Chat support was useless. The downloading instructions told me to open the file on ACCESS which I don't have installed. Why was that not advised BEFORE I paid for it.
I was initially refused a refund but I've now been told that my money has been refunded. I asked several times for an app that would uninstall Publisher from my DVD drive and was sent an MS Office uninstall programme that they THINK can be tailored just to remove PUBLISHER.
Waste of time! The company needs to improve its customer pre purchase information , have support operatives that understand what to do when you tell them that what is happening in reality is not the same as the instructions on their pathetic Download Instruction Sheet!
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Reviews for blitzhandel24.co.uk
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8 months ago
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8 months ago
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9 months ago
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9 months ago
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6 months ago
I ordered software. Downloaded it. Received instructions and link and was told I could cancel withing 14 days and receive key code within 24 hours. I didn't receive the keycode, cancelled following ALL instructions and recieved email telling me that because they'd ordered a keycode I couldn't cancel. When I challenged this I was told that some obscure box that I'd ticked in the order form removed my cancellation rights. After more than a week they have stopped replying to me and have still not sent me the keycode!
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8 months ago
Having incorrectly purchased a piece of software entirely in German (I accept this was my mistake) I asked the vendor to refund the money I had paid for, what to me, is useless software as I don't understand German) The vendor refused, simply quoting European regulations as a reason for the non-refund. I subsequently asked them to refund me as a gesture of goodwill. I did not receive a response to this request! Personally I will not use this vendor again but others must form their own opinion.
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Verified review
9 months ago
I would not recommend this company to anyone as once they have your money, they are no longer interested in offering you a backup service, and unless you speak German you cannot follow their automated advice. They sold me software that could not be activated successfully. So be careful using this site.
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9 months ago
Everything was in German despite my applying in English, even when I phoned a voice said "If you want English press {a german number was said} so I didn't know what number to press. I ended up with no product so I need a refund of my money. They kept telling me what to do but none of it would work.
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10 months ago
I purchased word2010 and have had no help whatsoever, received emails pro-porting to assist, still nothing, I have down loaded the item but don’t have windows asi own a iMac I think blitzhandel24 are not capable of sorting it out, they are hopeless at customer care.
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11 months ago
DO NOT BUY FROM THIS WEBSITE! complete SCAM! gave me a code that can only be used in Asia!! And they refuse to refund me even though I haven’t used the code! They’ve also stopped replying to my emails. I will be opening a dispute with PayPal.
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5 months ago
Received Photomizer scan software with the slide adaptor. But it's only in German so it's useless to me. Can't even uninstall it.
If you're going to sell items in the UK let's have software in English.
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5 months ago
Purchased Movavi Video Editor Plus 2020. Went against better judgement after reading multiple reviews of codes not working and same thing happened, code wouldn't work. Wouldn't purchase again.
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5 months ago
Absolutely atrocious . The most horrific service I have ever experienced. There no chance of getting a refund or replacement product from company BLITZHANDEL24..
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7 months ago
I do not speak German which is their wedsite language, I could not get the product to download and work, so have applied for a refund.
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9 months ago
Very poor after sales and very dismissive of your concerns, and if you are unable to read German this site is not for you
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7 months ago
The software I purchased does not work as advertised. I am unable to get either a working version or a refund.
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10 months ago
did not rate item was under impression it was a dvd not e-mail could have same item in England in dvd form
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10 months ago
I downloaded the program onto a cd but will not play. So I have had to bye the same program from Microsoft
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7 months ago
No refund of a product I paid for and not able to download . Company member lost interest to help!
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5 months ago
Trying to get hold of anyone who would talk to you about your purchase was impossible
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