I had a small problem with activation of my program after a reinstall I connected Blitzhandle for advice They responded within hours requesting more details and a screenshot of my problem
They were everso helpful and showed a genuine concern and willingness to solve my issue which I am very happy to say that I received advice as what I needed to do I followed what they suggested and problem solved Thank you.
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4 months ago
The Publisher application that I purchased downloaded onto every drive EXCEPT my hard drive. It is now resident on my dvd where I cannot move, remove , open or delete it.
Chat support was useless. The downloading instructions told me to open the file on ACCESS which I don't have installed. Why was that not advised BEFORE I paid for it.
I was initially refused a refund but I've now been told that my money has been refunded. I asked several times for an app that would uninstall Publisher from my DVD drive and was sent an MS Office uninstall programme that they THINK can be tailored just to remove PUBLISHER.
Waste of time! The company needs to improve its customer pre purchase information , have support operatives that understand what to do when you tell them that what is happening in reality is not the same as the instructions on their pathetic Download Instruction Sheet!
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Reviews for blitzhandel24.co.uk
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9 days ago
They would get five stars if, dealing with a U.K. customer they sent emails to me in English and not German, I have to get them translated to find out what they say.
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1 month ago
Buying was quite easy and the web site well organised. The confirmation email was a little delayed but overall, good service.
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21 days ago
You did resolve the issue with the order i put in but the time frame was far too long but thank you for the update
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1 month ago
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2 months ago
My first code was not valid for a 2 year license, but they sent another straight away. Great customer service
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1 month ago
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2 months ago
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3 months ago
Good, clear answers to my problem and instructions on how to solve it.
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3 months ago
All good. Softeare for word downloaded fine. All working. good price
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3 months ago
good product
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3 months ago
Good comms
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4 months ago
Nice site but my experience was that the ordering process seemed to be in German and I struggled how to change the language to English. It wasn't until I committed to purchase your downloadable software by clicking on what I assumed was the install button that I was then given the opportunity to select my language. A little confusing but I was successful in the end. Could I suggest the opportunity to select language is on the main page advertising the software. Other than that, I am very happy with your software which is efficient and easy to use.
Many Thanks
Stay Safe
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4 months ago
I liked the price of the product and the speed of delivery. I did a lot of research prior to buying the software package and this company had the best offer. The transaction was simple and speedy, so I'm happy with the product and service.
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4 months ago
Very good service, if only they made it easy to see that the product was to be sent digitally only and some instructions were given for people who have never done it this way before.
Having issues with my Print Artist Platinum 25. Reported to Nova and hope to get solutions. It is less stable than the Hallmark 2015 software I was using.
So your company good but the product is poor.
After payment could not access TurboCAD due to registration problems. Problem promptly acknowledged but solution took 3 days to arrive, possibly because purchase was made on a Friday.
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10 months ago
The product was license key, and the key supplied was invalid. This was replaced immediately and without question by customer service, great catch, shame it was needed.
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6 months ago
Had a small issue sorting sorting the licence number from the other "stuff" on screen. Anyway, all sorted and working. Thank you
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5 months ago
there was a problem with the payment not going through. when I queried this the response was swift and the solution simple
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1 year ago
had a problem loss code for inpoxo software photo programe they want me to buy a second replacement
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