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Review summary
Customers consistently praise the fast, prompt, and reliable delivery of their orders. Many reviews highlight the helpful, friendly, and knowledgeable staff who assist with queries and provide excellent support. Customers are highly satisfied with the quality, condition, and accuracy of the products received. Competitive, reasonable pricing is frequently mentioned as a positive aspect of the service. Customers appreciate clear, timely, and proactive communication regarding orders, stock, and delivery updates. The website is described as easy to navigate, making online ordering straightforward and convenient. Products arrive well packaged, safe from damage, and occasionally include small treats.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsCastle Cameras
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Verified
Excellent second hand lens, original box too. Price was good and all in perfect condition, essentially, it works very well. Nice to support local business. Saw item online and collected next day. Very happy with everything.
Verified
Good company to buy from
Their customer service was brilliant. There was a glitch with the payment system and I ended up with 2 orders. Inside 30 mins I had a phone call and it was all sorted. The camera bag was exactly as advertised and fits my Sony a6400 beautifully.
Verified
'Real Human Beings ...who know what they're selling'
Picking up the phone and speaking to actual human beings who where also extremely friendly, helpful and knowledgable about what they were selling is almost a thing of the past! Well done Castle Cameras, great stuff, I will now always contact them first.
Verified
Quick delivery
I placed two orders in quick succession, they very helpfully linked the two and both the items were sent out together and received very quickly. I was kept informed throughout. Very impressed and happy with the service.
Verified
Great service !
Phoned up for advice on the saturday and received great advice from the salesman i spoke to . I ordered the binoculars online that day and they were delivered on the following tuesday before midday EXCELLENT service and i will certainly be using Castle Cameras again . And im well pleased with the Zeiss binoculars .
Many thanks .
Verified
Good Service
I’d ordered a Slik tripod post. Castle Cameras responded promptly, advising that there was currently no stock, that these were on back order from the suppliers but with no delivery date and offered a refund. I appreciated the honesty and thinking of the customer. I’ll definitely return to Castle Cameras
Verified
Excellent customer service. I ordered a pair of binocilars just after 10.30 am and they were delivered the very next morning. The binoculars are a gift so I cannot give a fair review of those but they look nice and I hope they will be apprciated and enjoyed for years to come. Thank you.
Verified
Filter advice
I recently contacted Castle Cameras about some filter advice for use with kit lenses. A prompt & helpful reply which enabled me to choose the correct filters. Highly recommended for photographic advice & equipment.
Verified
Received the item from Castle Cameras last week ( Hahnel procure 3 )
it is perfect, charges all different makes of battery’s I have perfectly in quick time showing the percentage of charge for each side as it charges. Would definitely recommend charger and shop.
Alfie.
Verified
Easy workaround
I liked that I got a call when my item was out of stock.They offered me a work around and swiftly sent the package.Im impressed because it was a cheap filter thread and they went to the effort to make sure I could keep working with my current filters.
Verified
Lens
Bought a camera telephoto lens, reasonable price, was very surprised with the quality, thought product was brand new, great service and quick delivery, definitely shop here again, thanks
Verified
Real Humans (nice ones) work here
Had a problem ordering an item but an actual human person (a nice one called Catherine) got back to me quickly and sorted it out. Order was dispatched fast and was exactly what I was looking for.
Verified
Simply put..Excellent price, service, delivery time, the WAY it was packed (Brilliant!) and overall transaction...Cannot fault.
Recommended for anyone!
Verified
Excellent service, both online, over the phone and in store. The product, both new and used, are excellent. I cannot recommend Castle Cameras highly enough.
Verified
Excellent service. Items were dispatched immediately and this was communicated. Items are exactly as described and seem genuine. Highly recommended
Verified
Great experience buying a used camera. A fair price, the item was exactly as described and in excellent condition. They even responded to a request for Saturday delivery and didn't charge extra for it. All very good.
Verified
Prompt delivery, website easy to navigate, sweeties in the parcel! 😋
Haven’t tried the product yet as it’s for a birthday present next week, but it was well packaged and unharmed in transit!
Verified
Vortex Binoculars
I didn’t get any advice, so I can’t comment on that, but the order was despatched really quickly, and was well packaged to prevent damage. So far the binoculars are great.
Verified
My Panasonic lens arrived two days after ordering it, despite other retailers saying problems supplying it. I couldn't be happier with the service I got from Castle Cameras - Excellent
Verified
Excellent Service
I ordered a selection of filters for my lenses. They arrived in good time & were well packaged. Highly recommended photographic retailer & supplier.
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +441202526606
- www.castlecameras.co.uk
- racheal@castlecameras.co.uk
- Bournemouth, GBR
About
New and secondhand camera equipment, including DSLRs, Mirrorless, lenses, bags and tripods. Buy Canon, Nikon, Sony, Fujifilm, Panasonic and accessories at Castle Cameras.
