Certificate for Bikeinn UK

No. X1EEDB884E3027FEF6701E392E061C37D
 

Approved on
03/04/2012
Valid until
02/04/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Bikeinn UK



Good

4.12/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 34 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 423 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Slow to arrive
3.67
Good

Great customer experience, not shopped before so was a bit dubious but fulfilled everything in terms of communication, delivery and a great service overall - thank you Bikeinn - I will shop again
5.00
Excellent

The goods are in A1 condition and the price represented very good value. Delivery took 3 days longer than predicted. I emailed on the day after the estimated delivery period expired and on that day the goods were dispatched. However, I was impressed that information tracking the handling of my order and progress of delivery was easily available on the website. I would use BikeInn again.
4.00
Good

Goods as described. Well packed and arrived as stated.
5.00
Excellent

The goods I ordered were great value, as described and arrived well packaged and when expected. Delivery time wasn't helped by a bank holiday which probably extended the delivery time, but I was able to track and know where my items where at all times. So overall very happy with Bikeinn UK
4.67
Excellent

Have used this company a few times now to ship to the UK. Great products and have had no issues. I will continue to use them.
4.67
Excellent

My order took 2 weeks to arrive
3.00
Fair

Excellent gear at a good price with prompt delivery. What more is there to want.
5.00
Excellent

Great
5.00
Excellent

bought two items both delivered in the expected time items cost slightly below average. I have not dealt with customer services yet as i have had nothing to return or any complaints.
4.00
Good

Can't track items and contacted customer services and no one ever replied.
2.67
Fair

Delivery slow and limited communication
2.67
Fair

Very happy with the service and bike will prob be ordering more for the bmx tram
5.00
Excellent

Very slow delivery.
2.67
Fair

Bikeinn is always my first port of call for cycling gear, they are always well priced with a great range of products.
4.33
Good

Delivery took a while,even after payng extra for quick delivery
4.00
Good

Quickly delivered and product at great price
5.00
Excellent

Very satisfied. Goods as described. Competitive price & efficient delivery.
5.00
Excellent

Good value for money, accurate description and the right goods delivered promptly.
5.00
Excellent

It was very slow
2.67
Fair

Great service
5.00
Excellent

yes very satisfied
5.00
Excellent

didn't respond to email enquiry, 15 minutes waiting on phone all to return goods which arrived dirty and clearly used.
1.67
Poor

The delivery time was good and I got a helmet liner at a good price when other places didn't have one , would definitely use these guys again .
5.00
Excellent

Good equipment at a good price. Delivered a day later than estimated hence lower delivery score.
4.67
Excellent

Item Never turned up. Enquiries for updates just resulted in standard email replies referring me to the courier's website, which of course I had been checking.
Eventually a refund was issued but no explanation or apology was ever offered. Wouldn't use again.
2.00
Poor

Competitive pricing on the Shimano Alfine shifter I ordered, but the tracking No. provided didn't work (as others have also reported) and my message to support went unanswered. So one star for customer service, because I received none. Delivery took 9 days. I would probably order again if the price was right and I could afford to wait - but only pay by credit card for safety.
3.00
Fair

I got exactly what I ordered and the website was easy to use. The only issue was round the delivery tracker (didn't work).
3.33
Fair

Disappointed with delivery time, that's all.
3.67
Good

Easy to order, goods arrived on time, goods of good quality
5.00
Excellent

Able to supply Shimano parts I couldn't find elsewhere
5.00
Excellent

Item arrived and slow. Not great communication but good site and items for sale. If need item quickly I would use
4.00
Good

All good but had to go through a loop to validate it was me buying the goods
5.00
Excellent

All good. Great website, great range of products, quick dispatch and 3 working day delivery. Only niggle was that I couldn't track my package once it had arrived in the UK, but otherwise all fine.
4.67
Excellent

Bikeinn UK customer reviews

Bikeinn UK

Bikeinn UK was certified by Trusted Shops on 03/04/2012.

Contact
Carrer Pirineus 9,
17460 Celrà (Girona)
Spain
customer@tradeinn.com
Bikeinn UK

Owner
TRADEINN RETAIL SERVICES SL
Carrer Pirineus 9,
17460 Celrà (Girona)
Spain
Authorized representative
David Martin Gayà
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Bikeinn UK in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.