Certificate for Bikeinn UK

No. X1EEDB884E3027FEF6701E392E061C37D
 
Approved on
03/04/2012
Valid until
02/04/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee
 

Reviews for Bikeinn UK


Good

4.12/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star
The score is calculated based on the 34 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 423 review have been collected.
    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Slow to arrive
3.67
Good
Great customer experience, not shopped before so was a bit dubious but fulfilled everything in terms of communication, delivery and a great service overall - thank you Bikeinn - I will shop again
5.00
Excellent
The goods are in A1 condition and the price represented very good value. Delivery took 3 days longer than predicted. I emailed on the day after the estimated delivery period expired and on that day the goods were dispatched. However, I was impressed that information tracking the handling of my order and progress of delivery was easily available on the website. I would use BikeInn again.
4.00
Good
Goods as described. Well packed and arrived as stated.
5.00
Excellent
The goods I ordered were great value, as described and arrived well packaged and when expected. Delivery time wasn't helped by a bank holiday which probably extended the delivery time, but I was able to track and know where my items where at all times. So overall very happy with Bikeinn UK
4.67
Excellent
Have used this company a few times now to ship to the UK. Great products and have had no issues. I will continue to use them.
4.67
Excellent
My order took 2 weeks to arrive
3.00
Fair
Excellent gear at a good price with prompt delivery. What more is there to want.
5.00
Excellent
Great
5.00
Excellent
bought two items both delivered in the expected time items cost slightly below average. I have not dealt with customer services yet as i have had nothing to return or any complaints.
4.00
Good
Can't track items and contacted customer services and no one ever replied.
2.67
Fair
Delivery slow and limited communication
2.67
Fair
Very happy with the service and bike will prob be ordering more for the bmx tram
5.00
Excellent
Very slow delivery.
2.67
Fair
Bikeinn is always my first port of call for cycling gear, they are always well priced with a great range of products.
4.33
Good
Delivery took a while,even after payng extra for quick delivery
4.00
Good
Quickly delivered and product at great price
5.00
Excellent
Very satisfied. Goods as described. Competitive price & efficient delivery.
5.00
Excellent
Good value for money, accurate description and the right goods delivered promptly.
5.00
Excellent
It was very slow
2.67
Fair
Great service
5.00
Excellent
yes very satisfied
5.00
Excellent
didn't respond to email enquiry, 15 minutes waiting on phone all to return goods which arrived dirty and clearly used.
1.67
Poor
The delivery time was good and I got a helmet liner at a good price when other places didn't have one , would definitely use these guys again .
5.00
Excellent
Good equipment at a good price. Delivered a day later than estimated hence lower delivery score.
4.67
Excellent
Item Never turned up. Enquiries for updates just resulted in standard email replies referring me to the courier's website, which of course I had been checking.
Eventually a refund was issued but no explanation or apology was ever offered. Wouldn't use again.
2.00
Poor
Competitive pricing on the Shimano Alfine shifter I ordered, but the tracking No. provided didn't work (as others have also reported) and my message to support went unanswered. So one star for customer service, because I received none. Delivery took 9 days. I would probably order again if the price was right and I could afford to wait - but only pay by credit card for safety.
3.00
Fair
I got exactly what I ordered and the website was easy to use. The only issue was round the delivery tracker (didn't work).
3.33
Fair
Disappointed with delivery time, that's all.
3.67
Good
Easy to order, goods arrived on time, goods of good quality
5.00
Excellent
Able to supply Shimano parts I couldn't find elsewhere
5.00
Excellent
Item arrived and slow. Not great communication but good site and items for sale. If need item quickly I would use
4.00
Good
All good but had to go through a loop to validate it was me buying the goods
5.00
Excellent
All good. Great website, great range of products, quick dispatch and 3 working day delivery. Only niggle was that I couldn't track my package once it had arrived in the UK, but otherwise all fine.
4.67
Excellent
Bikeinn UK customer reviews

Bikeinn UK

Products at Bikeinn UK

Bikeinn UK was certified by Trusted Shops on 03/04/2012.

Contact
Carrer Pirineus 9,
17460 Celrà (Girona)
Spain
Tel: +34 902 906 421
customer@tradeinn.com
Bikeinn UK

Owner
TRADEINN RETAIL SERVICES SL
Carrer Pirineus 9,
17460 Celrà (Girona)
Spain
Authorized representative
David Martin Gayà
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Bikeinn UK in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.