desenio.co.uk

Reviews:

Hi, Thank you for your feedback. We are sorry that your order arrived damaged. We are making every effort to provide our customers with products of highest quality based on industry standards. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO

Hi and thank you for your feedback. We are sorry that you are unhappy with our return conditions. We do send our prints from our warehouse in the Czech Republic and therefor they are going back to this warehouse. All our conditions for a return you can find on your website, so that you can read them in ahead, before you make the decision to maka a purchase. Thank you for understanding! We wish you a great day! / DESENIO

Hi, Thank you for bringing this issue to our attention. We are sorry to hear that you have never received your order. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. Happy holidays!!! 🎄 /DESENIO

Hi Gareth, Thank you for bringing this problem to our attention. We are sorry to hear that you have not received your order. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Hi Selena, Thank you for bringing this problem to our attention. We are sorry to hear that you have not received your order. We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern. We wish you a lovely day! /DESENIO

Hi Anna, Thank you for bringing this problem to our attention. We are sorry to hear about the issues you have experienced with your order. We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern. We wish you a lovely day! /DESENIO

Hi Madge, Thank you for bringing this problem to our attention. We are sorry to hear that your parcel was delayed in transport. We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern. We wish you a lovely day! /DESENIO

Hi Alja, Thank you for bringing this problem to our attention. We are sorry to hear that you have not received your order. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Dear customer, Thank you for bringing this problem to our attention. We are sorry to hear that you have not received your order. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Dear customer, Thank you for your feedback. We are sorry for your overall bad experience with us and the misunderstanding with our agent about that particular information, as we do offer compensation for damaged items and it does not have a 5 day time limit. We can see that you have since continued in contact with one of our customer service agents, who has provided you the best solution for your concern. We wish you a lovely day! /DESENIO

Hi, thanks for your review. We are truly sorry that you needed to wait for a responcer from our customer service. Due to a higher amount of questions to the customer service, we had a longer responding time. But we strive to respond to the customer in 24 hours. However we can see that you are already were in contact with our customer service. We wish you a lovely day /DESENIO

Hi Abbi, Thank you for bringing this issue to our attention. We are sorry that your order arrived damaged. We are making every effort to provide our customers with products of highest quality based on industry standards. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO

Hi, Thank you for bringing this issue to our attention. We are sorry to hear that your parcel was delayed in transport. This is of course not how we would like our customer's experience to be. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO

Hi Hellin, Thank you for bringing this problem to our attention. We are sorry to hear that you have not received your order. We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern. We wish you a lovely day! /DESENIO

Hi Narinder, Thank you for bringing this issue to our attention. We are sorry that your order arrived damaged. We are making every effort to provide our customers with products of highest quality based on industry standards. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO

Dear customer, Thank you for bringing this issue to our attention. We are sorry to hear that you have not received your order. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Hi Emily, Thank you for your feedback. We're so sorry to hear about the problems you have experienced with our freight partner! This is of course not how we would like our customer's experience to be. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO

Hi Zoe, Thank you for bringing this issue to our attention. We are sorry to hear that you have not received your order. Unfortunately we could not find any email from you, however, our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Hello Geogia Thank you for bringing this issue to our attention. We are sorry to hear that you are not satisfied with our customer service. We will ensure that the appropriate coaching is provided to our agent to improve the experience provided to our customers moving forward. We wish you a lovely day! / DESENIO

Hi Karol, Thank you for your feedback. We are sorry for your bad experience. We can see however, that you processed the purchase with a parcel shop method which indicates that the delivery will be done at an access point, this can also be found in your order confirmation as we try to be as transparent as possible with our customers. Our customer service team is available to assist you with any concern you might have. /DESENIO