Review summary
Customers consistently praise the high quality and craftsmanship of the hats, as well as the secure and protective packaging. Many customers appreciate the wide variety and unique styles of hats available, and most find the delivery prompt and efficient. Customer service is often described as helpful and responsive. Some customers express disappointment with specific items, and a few reviews mention that the packaging can be unnecessarily large. There are reports of delivery delays, particularly for international orders. Additionally, some customers experienced issues with returns and refunds, including delays and difficulties with communication.
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Hats off to this company - I use them time & time again.
Excellent, very professional, no fuss delivery - received exactly what I ordered on time and to my complete satisfaction - 5 star service & highly recommended.
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Some great products, and customer service is excellent.
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Bandana peak caps
I bought 3 bandana caps for my upcoming holiday. They are exactly as described. Fast dispatch, excellent packaging, and great communication throughout. A****
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great hat and good service
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Great price, quality and communication
Great price, quality and company to buy from. Fully recommend for customer contact and how my order arrived, beautifully packaged.
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Payment method
It is usual in the digital world to select payment method when completing checkout. Selecting payment method in account profile ‘before’ shopping is bizarre.
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Great variety and decent prices.
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good
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Nothing
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Quality hat, nicely packaged
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Quality products and great packaging and delivery
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My lovely arrived securely boxed and in perfect condition! Delighted with the hat and Hatshop!
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Good quality summer berets
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lovely hat
rapid delivery, lovely hat and very good quality.
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Good response. Quick and easy shipping.