Review summary
Customers appreciate the straightforward and hassle-free ordering process, as well as the quality of the wine products received. Many also value the reliable updates from the company and courier when communication is effective. However, there are notable concerns about delivery speed, timing accuracy, and instances of missed or delayed deliveries. Some customers report problems with incorrect, missing, or damaged items, and experiences with customer service are mixed, with frustrations around lack of response or difficulty reaching support.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsvinissimus.co.uk
(7)
(1)
(4)
(4)
(24)
Verified
The speed of delivery. I couldn't believe how quickly it was delivered from SPAIN and the courier communication was excellent. Thank you and keep it up
Verified
My delivery was on time despite being sent from Barcelona . I was very impressed. Thank you.
Verified
Arrived on time!
Plenty of updates, arrived in a timely fashion
Verified
Verified
Delivered with care
Verified
Up to date communication and precipice…
Up to date communication and precicise delivery date.
Verified
Verified
Fast delivery, good communication, no issues
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Verified
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Quick delivery from Spain to the UK! well packaged, happy with the wine!
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I have not received my order yet please let you know when I will get it regards Geoffrey Webster
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Paul Range
Very happy, will use you again
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Verified
Great wine, delivery was easy
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I gave 1 start because I can't give 0
I have given 1 start because I can't give 0 stars
You have sent me an email to say the item has been delivered.
But it's not been delivered to me. It been returned to the factory it came from.
This was a present and should have been her for the weekend. Only it's just been returned.
There was no contact from you to say why the order was retuned and if I would be getting a replacement or refund
Can you please let me know what is happening?
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Carrier delivered less bottles than ordered and paid for because breakages and they have informed me, you have been notified of the damages, yet you have failed to make contact with me about this, for replacements
Verified
Order for wine has not arrived. UPS supplied with incorrect customs docs so wine sent back to supplier. Still waiting - very poor service!
Verified
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