Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
2 Feb 2023
Verified review
I bought a bottle of 60 year old port as a birthday present for my Dad. I was impressed with the level of detailed product information available of the website, ensuring I knew exactly what I was purchasing and what condition it would arrive in.
It arrived very quickly; very carefully packaged, and displayed in a lovely wooden box with enclosed tasting notes. My Dad was delighted with it, and can't wait to crack it open! Great customer service, I would purchase from this vendor again.
I ordered only two bottles of vintage port, the items arrived in good time so no issues there. I opened to inspect the bottles and there was a problem for me… there were no seals on the port so no wax no plastic cover, oddly a tax paid tap on the one bottle. There was a hood res stain on the cork of the one with that familiar smell… Needless to say this was not the condition i had expected, that said there was no issue with returning the items and refund… I wished the conditions of the bottles had been made a lot more visible before the point of sale. I did email, and was told this was expressed in the terms of sale, though i did not see this when i brought my items other that the condition saying - good levels damage on capsule .. what do you think this means, a ripped cap, chipped seal, colour fade, environmental damage … no this time it was exposed cork with seepage… Here is where things can improve with examples and listing the extent of the damage … This was absolutely handled with swift and professional attitude from the company and I have no issues there. I was given a full refund as promised with no hassle so yes I do hold my hands up as it was stated but the condition description needs more work xx
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for vintagewineandport.co.uk
Filter
Rating
Sort by
Relevance
4 Nov 2023
Verified review
Impressive range of vintage ports
The impressive range of vintage ports and the useful information provided on each were both highly satisfactory. The web interface, contrary to the spirit of the age, was easy to use and seems not to have been designed by chimps. The one drawback (and reason for dropping a star) was that I was compelled to pay using Paypal, as the credit card option, which I would strongly prefer, returned a 505 error.
Report review
Answer by vintagewineandport.co.uk
7 Nov 2023
Thank you for your kind review. We are pleased to hear that you are happy with our website and products. We are sorry to hear there was a 505 error when you tried to make payment with card, we do offer the option to call the office and we can take card payments over the telephone as well.
Kind regards,
Vintage Wine and Port
5 Nov 2023
Verified review
Having recently purchased some vintage port for a 40th birthday celebration, I found the whole process of ordering and getting it delivered speedily and safely was first class. Excellent updates at every stage of the process. I would highly recommend this company.
Report review
Answer by vintagewineandport.co.uk
7 Nov 2023
Thank you ever so much Jenny for your kind five star rating and feedback. We are so pleased to hear that you are happy with our services and products. We hope to see you again in our online shop in future.
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
This company has a very user friendly website making orders outside the UK very manageable. I am thankful to have been able to order my son’s Christmas present from them when all others did not offer worldwide shipping.
Report review
Answer by vintagewineandport.co.uk
2 days ago
Thank you very much for taking the time to leave us with a kind five star review. We are very pleased to hear that you found our website to be user friendly!
Kind regards,
Vintage Wine and Port
9 Nov 2023
Verified review
Good products, fair prices and good customer service
I’ve made a few orders with this organisation and the customer service is great. The products are good too, especially the port Calendar they do for December.
Report review
Answer by vintagewineandport.co.uk
9 Nov 2023
Thank you very much Christina for your kind five star review and feedback. We are so pleased to see a happy returning customer!
Kind regards,
Vintage Wine and Port
15 Nov 2023
Verified review
Very professional service easy to place an order fast delivery service and very well packed so no need to worry about your order arriving damaged
Report review
Answer by vintagewineandport.co.uk
15 Nov 2023
Thank you very much for taking the time to leave us with a kind five star rating. We are so pleased that you found our services to be professional and that your order arrived safely with you.
Kind regards,
Vintage Wine and Port
12 days ago
Verified review
Easy to navigate website when looking for that special gift. Quick, secure, and prompt delivery of product ordered. Very easy to shop here.
Report review
Answer by vintagewineandport.co.uk
12 days ago
Thank you very much for your five star rating! We are very pleased that you found our website to be user friendly.
Kind regards,
Vintage Wine and Port
I love the confidence I have with Vintage Wine and Port. I order every year and have never been disappointed. I would not go anywhere else
Report review
Answer by vintagewineandport.co.uk
5 days ago
Thank you very much for your five star rating and continued custom over the years!
Kind regards,
Vintage Wine and Port
3 Nov 2023
Verified review
Highly satisfied customer
Having used this shop for many years I know I can rely on prompt service & delivery. The recipient is always delighted with the product.
Report review
Answer by vintagewineandport.co.uk
3 Nov 2023
Thank you very much Linda for your continued custom over the years! We are so pleased to hear that you are happy with our services and the recipient is delighted with their kind gift!
Kind regards,
Vintage Wine and Port
Very prompt and efficient service, first class packaging. This is the first time I have purchased from them and I was very impressed.
Report review
Answer by vintagewineandport.co.uk
4 days ago
Thank you Wendy for your five star review. We are so pleased to hear that you are happy with our services and our first order with us!
Kind regards,
Vintage Wine and Port
8 days ago
Verified review
The web site is intuitive and easy to use. The range of wines, particularly port is extensive enough and the filters work very well.
Report review
Answer by vintagewineandport.co.uk
8 days ago
Thank you very much for taking the time to leave us with a five star rating! We are so pleased to hear that you found our website to be user friendly and found what you were looking for with us.
Kind regards,
Vintage Wine and Port
10 days ago
Verified review
Looks good.
Arrived within the time given, well packaged and intact. Have not tried it as bought for a present but looks good.
Report review
Answer by vintagewineandport.co.uk
9 days ago
Thank you very much for your kind five star rating and review. We are so pleased to hear that you are happy with your order and we do hope the recipient enjoys their gift!
Kind regards,
Vintage Wine and Port
Excellent port deivered to my home and to others. Delivered on time and always good price and quality. Thank you.
Report review
Answer by vintagewineandport.co.uk
3 Nov 2023
Thank you very much Terence for your kind five star rating and review. We are so pleased to hear that you are happy with our services and products!
Kind regards,
Vintage Wine and Port
7 Nov 2023
Verified review
Good information about wine. packaged really well so no spillage. Information about when package due to arrive.
Report review
Answer by vintagewineandport.co.uk
7 Nov 2023
Thank you very much for your kind five star review. We are so pleased to hear that you are happy with your order.
Kind regards,
Vintage Wine and Port
12 Nov 2023
Verified review
Excellent service. Prompt help with order issue, and great communication via courier for delivery. Thank you
Report review
Answer by vintagewineandport.co.uk
13 Nov 2023
Thank you very much for taking the time to leave us with a five star rating! We are so pleased to hear that you found our services to be excellent.
Kind regards,
Vintage Wine and Port
15 Nov 2023
Verified review
Reliable service
The website is easy to navigate, payment is secure and delivery is reliable with sufficient communication.
Report review
Answer by vintagewineandport.co.uk
15 Nov 2023
Thank you for your five star rating! We are happy to hear that you found the website easy to navigate and that your order arrived safely with you.
Kind regards,
Vintage Wine and Port
12 days ago
Verified review
Buying was easy, and the product seems excellent value - now to find out if the delivery is as effective!
Report review
Answer by vintagewineandport.co.uk
12 days ago
Thank you very much for review. We do hope you enjoy your order when it arrives - tracking information will be available via email from our couriers.
Kind regards,
Vintage Wine and Port
5 days ago
Verified review
The perfect place to order gifts. The packaging is beautiful, and the selection of wines is top notch.
Report review
Answer by vintagewineandport.co.uk
4 days ago
Thank you very much Luke for your kind five star review, we are so pleased to hear that you are happy with our products.
Kind regards,
Vintage Wine and Port
11 days ago
Verified review
Fantastic customer service
Easy to order and when there was an issue with delivery it was sorted quickly and efficiently
Report review
Answer by vintagewineandport.co.uk
11 days ago
Thank you very much Ben for your kind five star review. We are always happy to help where we can and we are pleased that the issue was resolved quickly for you.
Kind regards,
Vintage Wine and Port
i have used them for a long time and they have a great range of port and always good quality.
Report review
Answer by vintagewineandport.co.uk
15 Nov 2023
Thank you very much for your continued custom and leaving us with five stars.
Kind regards,
Vintage Wine and Port
3 Nov 2023
Verified review
Good company to do business with.
Great website which is intuitive to navigate, easy ordering and reasonable delivery terms.
Report review
Answer by vintagewineandport.co.uk
3 Nov 2023
Thank you very much Nigel for taking the time to leave us with five stars and your feedback. We are so pleased to hear that everything was to your liking.
Kind regards,
Vintage Wine and Port
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.