Certificate for vintagewineandport.co.uk

No. X6B2B736C18570A4D099311C4EA3EB004
 

Approved on
20/03/2014
Valid until
19/03/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for vintagewineandport.co.uk



Excellent

4.88/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 157 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 265 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Madeira wine was so special that it was highlight of Christmas Customer service and delivery were brilliant
5.00
Excellent

Goods arrived sooner than expected so good service there. Cannot comment on the quality of the port as it is a gift and I haven't had chance to sample yet Packaging was extremely good so the bottle was well protected.
4.50
Excellent

Excellent, I am very satisfied and strongly recommend to others.
5.00
Excellent

perfect
5.00
Excellent

Bought 3 times from them now My favourite shop for special birthdays and anniversaries. Great customer service, delivery to our door and the wines were packed extremely well and safely received.
5.00
Excellent

Great offers and good site to navigate. Items arrived fast and were packed extremely well. Our friend was delighted to receive a wine from his birth year
We are very satisfied and will definitely recommend to our friends and family.
5.00
Excellent

Simple and easy process from website to delivery. Turnaround time much faster than expected.
5.00
Excellent

Brilliant price for a great product well packaged and fast delivery many thanks
5.00
Excellent

Knowledgeable and attentive staff, my hubby loved his 50 year old portthank you, will recommend and buy again from this shop.
5.00
Excellent

Easy ordering process and unique items at a nice price. Items delivered fast and as described.
5.00
Excellent

My order was dealt with and delivered very quickly. Well packaged so arrived in excellent condition
5.00
Excellent

No issues and good presentation
5.00
Excellent

Very satisfied and will definitely buy again. Great customer service Thank you
5.00
Excellent

Great selection of ports and easy ordering process. Items arrived fast and very well packed. Excellent from start to finish.
5.00
Excellent

VWP have been fantastic. Nichola in customer service was excellent and helped my correct my own mistake.

Will definitely use again and recommend to friends

Thanks


Jon
5.00
Excellent

Excellent port, delivery and customer service. Help was to hand regarding my on-line order and everything then went smoothly.
5.00
Excellent

My last order was sent to my brother and everything went smoothly. I have never had any problems with this firm and will use it again.
4.33
Good

As described and timely delivery.
5.00
Excellent

A very prompt and efficient service, keeping you updated on shipment details, and the packaging was very good.
5.00
Excellent

Excellent
5.00
Excellent

Simple to use website, good variety of quality alcohol, speedy dispatches and great customer service. Highly recommended
5.00
Excellent

Excellent all round experience,product was exactly as stated
5.00
Excellent

Excellent all round, couldn't be better
5.00
Excellent

Great Range, Great, service, Would recommend every time.
Simon Doggett
5.00
Excellent

Very very very happy
5.00
Excellent

Easy web site to use, great Christmas gifts.
5.00
Excellent

Really great service and when they realised that I had ordered 3 bottles over 2 orders, they refunded the delivery charge on one of the orders.
5.00
Excellent

Totally satisfied and products available that I couldn't find anywhere else.
5.00
Excellent

I was looking for a nice port for christmas and have bought from here before. Good selection at the right price. Delivery safely packaged and fully tracked.
4.33
Good

4th time I have used them, good every time
5.00
Excellent

Whenever I have bought any of the fine wines or ports from this supplier, for myself or for gifts, I have found the delivery process immaculate, the customer service impeccable and friendly and - most important of all - the products outstanding.
5.00
Excellent

I only purchase once a year but there is always a great selection, the website is simple to use and delivery is swift and uncomplicated. As for the products, my Port purchase for Christmas is always magnificent. Thoroughly recommend
5.00
Excellent

I have never been disappointed Deliver on time. What you see is what you get.
4.00
Good

Easy to purchase, fast delivery and so well packaged. Can't wait to open it.
5.00
Excellent

Fast delivery and excellent service.
5.00
Excellent

Yes I was satisfied. The website was easy to use and there was an excellent selection of vintage wines.
5.00
Excellent

The goods were of excellent quality. However, the delivery left a lot to be desired. UK Post appeared to have lost the original package and were completely vague when my tracking my parcel. After telephoning Vintage Port they dispatched a replacement post-haste with Parcel Force but again waiting in for the whole of the day of the promised delivery it did not arrive. I had to collect from the P O.
4.00
Good

vintagewineandport.co.uk replies: 02/12/2016
Thank you for taking the time to write a review. Customers reading this will be reassured that on the (very) rare times that something goes wrong we take full responsibility for quickly correcting the situation. We use Parcelforce for more remote locations as the drivers are more familiar with the routes. They will also leave at local post offices if the recipient is out.

After visiting the website, ordering a special port as a gift from quite a distance away was made a pleasurable experience . I could not have asked for a better source or service. Well done and thank you.
5.00
Excellent

Great service - very flexible when I needed to modify an order.
5.00
Excellent

yes
5.00
Excellent

vintagewineandport.co.uk

vintagewineandport.co.uk was certified by Trusted Shops on 20/03/2014.

Contact
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
sales@vintagewineandport.co.uk
vintagewineandport.co.uk

Owner
Vintage Wine and Port LTD
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
Trade register
Companies House 06458404
Authorized representative
T Carter
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with vintagewineandport.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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