vintagewineandport.co.uk
Reviews:

707 reviews in the last 12 months4,045 total reviews  

4.88
Excellent

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Top positive review

2 Feb 2024
 Verified review
As a first time customer I found the site user friendly , clear and easy to navigate. I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.

Top negative review

1 Jul 2023
 Verified review
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
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Reviews for vintagewineandport.co.uk

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29 Apr 2024
 Verified review
Great service! Short deadlines despite my fears due to customs clearance. A reference error (good product but 20 cl bottle instead of 75 cl) immediately taken care of and rectified with a commercial gesture. Bravo to you, I will not hesitate to recommend. Small downside for the French, exchange rate not necessarily favorable, but not the fault of Vintage Wine and Port.
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Answer by vintagewineandport.co.uk
29 Apr 2024
Thank you very much Michel for your kind five star rating! If we do make the occasional error we always do our very best to resolve as quickly as we can, and we are very happy we were able to rectify this for you. Kind regards, Vintage Wine and Port
8 May 2024
 Verified review

Friendly & helpful

There was an minor error in the delivery address (my mistake) which they noticed & contacted me to check before despatch. they were very polite & helpful and the subsequent delivery was promprt and well packaged. Plus the product looks good too.
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Answer by vintagewineandport.co.uk
8 May 2024
Thank you very much Kevin for your kind five star review. Our customer care team are always happy to assist where we can and we are very pleased we were able to rectify this for you. We are so glad to hear that you are happy with your order and our services. Kind regards, Vintage Wine and Port
10 days ago
 Verified review
I love the fact that a specialist wine website like this exists. They've always delivered quickly and I've never had a problem with an order. If you like port and haven't yet had a port advent calendar, sign up...
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Answer by vintagewineandport.co.uk
6 days ago
Thank you very much for your kind five star review, we are so pleased to hear that you are happy with our services and products! Kind regards, Vintage Wine and Port
GN
GeeBee N.
Worthing
4 May 2024
 Verified review

Speedy and accurate

Speedy delivery of exactly the products ordered Did have a little difficulty ordering when moving from one ordered product to another but website generally good and certainly interesting
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Answer by vintagewineandport.co.uk
7 May 2024
Thank you Graeme for your five star rating and feedback. If you ever have any issue in future please do not hesitate to give us a call and we would be more than happy to assist. Kind regards, Vintage Wine and Port
2 May 2024
 Verified review

Great product range with excellent service

Always get good service from this company who have a wide range of interesting bottles for all price ranges. Their website is easy to navigate and the whole buying process is seamless.
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Answer by vintagewineandport.co.uk
2 May 2024
Thank you very much Jerry for taking the time to leave us with a kind five star review. We are so pleased to hear that you are happy with our services and website. Kind regards, Vintage Wine and Port
6 days ago
 Verified review
Excellent service from start to finish. Easy online ordering system and the wine arrived in time stated and very well wrapped for transportation. Thankyou
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Answer by vintagewineandport.co.uk
6 days ago
Thank you very much for your five star review, we are so pleased to hear that you found our website to be user friendly and that you're happy with our services. Kind regards, Vintage Wine and Port
6 May 2024
 Verified review

Great place for those wanting something special.

I really like the tasting notes, they help you easily chose the perfect port. Also the speed and level of service is always excellent.
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Answer by vintagewineandport.co.uk
7 May 2024
Thank you very much Christopher for your kind five star rating, we are so pleased to hear that you are happy with our services all round and found everything to be excellent! Kind regards, Vintage Wine and Port
2 May 2024
 Verified review

Top Marks!

Fantastic product and fast, secure and efficient delivery with great communication as well. Top marks all round.
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Answer by vintagewineandport.co.uk
3 May 2024
Thank you so much Christopher for your five star rating and kind feedback. We are so pleased to hear that you are happy with our services all round! Kind regards, Vintage Wine and Port
RT
6 May 2024
 Verified review
Excellent product, excellent price (compared to others) and prompt delivery. Very happy.
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Answer by vintagewineandport.co.uk
7 May 2024
Thank you Richard for taking the time to leave us with your five star review and feedback. We are so pleased to hear that you found everything to be excellent and that you are happy with our services! Kind regards, Vintage Wine and Port
3 May 2024
 Verified review
Delivered as requested and the product was exactly as described. What's not to love?
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Answer by vintagewineandport.co.uk
7 May 2024
Thank you very much Tim for taking the time to leave us with your kind five star review. We are so pleased to hear that you are happy with our services! Kind regards, Vintage Wine and Port
6 May 2024
 Verified review

Service as expected

The information on the website appeared to be accurate, and delivery was prompt.
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Answer by vintagewineandport.co.uk
7 May 2024
Thank you Peter for your five star rating and comments. We are so pleased to hear that you are happy with our services. Kind regards, Vintage Wine and Port
10 May 2024
 Verified review

Excellent service

Order placed. Order acknowledged. Order received, no nonsense, Job done.
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Answer by vintagewineandport.co.uk
10 May 2024
Thank you Edwin for your five star rating, we are so pleased to hear that you found our services to be excellent! We hope you enjoy your order. Kind regards, Vintage Wine and Port
7 May 2024
 Verified review
Terrific inventory & attentive service, with an effective delivery.
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Answer by vintagewineandport.co.uk
7 May 2024
Thank you very much Cecil for your five star rating, we are so pleased to hear that you are happy with our services. Kind regards, Vintage Wine and Port
7 May 2024
 Verified review
Great range of quality Ports stocked by helpful retailer.
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Answer by vintagewineandport.co.uk
7 May 2024
Thank you very much Nigel for your kind five star rating and feedback, we are so pleased that you are happy with our range of ports and our services. Kind regards, Vintage Wine and Port
3 days ago
 Verified review
Good service (as usual) and a great range of products.
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Answer by vintagewineandport.co.uk
4 hours ago
Thank you Mark for your kind five star rating and continued custom. We are so pleased to hear that you are happy with our products and services. Kind regards, Vintage Wine and Port
7 May 2024
 Verified review

Straight-forward process

Easy to order. Good communication re delivery.
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Answer by vintagewineandport.co.uk
8 May 2024
Thank you very much for your five star review, we are so pleased to hear that everything was satisfactory for you. Kind regards, Vintage Wine and Port
10 May 2024
 Verified review
Always a fast and efficient service.
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Answer by vintagewineandport.co.uk
10 May 2024
Thank you Greg for your five star rating! We are so pleased to hear that you are always happy with our services. Kind regards, Vintage Wine and Port
6 May 2024
 Verified review
Straightforward ordering. Well done
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Answer by vintagewineandport.co.uk
7 May 2024
Thank you very much for your five star rating and review. Kind regards, Vintage Wine and Port
4 May 2024
 Verified review
Good value and excellent service
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Answer by vintagewineandport.co.uk
7 May 2024
Thank you for your kind five star review, we are so happy to hear that you found our services to be excellent! Kind regards, Vintage Wine and Port
13 May 2024
 Verified review
Great service, quick delivery.
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Answer by vintagewineandport.co.uk
13 May 2024
Thank you for your kind five star rating and review. Kind regards, Vintage Wine and Port