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Review summary
Customers consistently praise the website for its ease of use and straightforward navigation, which makes the ordering process seamless. The wide and unique selection of products, especially vintage wines and ports, is highly appreciated. Customer service is frequently described as excellent, helpful, responsive, and proactive in resolving issues or answering questions. Delivery is generally quick, reliable, and products arrive well-packaged. Competitive pricing, frequent deals, and good value for money are noted by many, while the quality and presentation of products, including careful packaging and detailed descriptions, receive high marks. Many customers also value the service for gifting special occasions, citing unique gift options and timely deliveries. A few reviewers reported minor issues with third-party couriers during the delivery process, and there were isolated complaints about pricing accuracy.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsVintage Wine and Port
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Verified
Boarded up shop in Fordingbridge. No footfall. Walk in voila...you have entered wine, armagnac and port heaven everything you cannot live without at price and range guaranteed to threaten dual risk: bliss and bankruptcy in single glance!
Ps the backstory is a family in Fordingbridge that started an online business in their backyard and blew up to a national success over covid. Few to none local customers.
Reply from Vintage Wine and Port
Thank you so much for your fantastic 5-star review!
We're delighted that you discovered us and loved what you found! Your description of our shop as "wine, Armagnac and Port heaven" certainly brought a smile to our faces, and we hope the "bliss and bankruptcy" risk was worth it!
Thank you also for recognising our journey. We're incredibly proud of our small family business and of how we've grown while keeping the same passion for sourcing exceptional bottles and providing great service.
Kind regards,
Vintage Wine and Port
Verified
An incomplete transaction fulfilled!
The payment process did not fully complete (probably my fault - it couldn't be BT, could it!) and although I abandoned the transaction when I found that the stock did not subsequently appear to be available, I was contacted to ask if I would like to complete the purchase, and the staff made every effort to ensure that I could obtain what I originally wanted - and I added on a further few bottles as I was so pleased!
Reply from Vintage Wine and Port
Thank you very much for your 5-star review! We're delighted we were able to get everything sorted for you. It was a pleasure assisting you in completing your order, and we're especially pleased you found a few extra bottles to add to your collection. We really appreciate your kind words about our team's service and look forward to helping you again soon. Cheers!
Kind regards,
Vintage Wine and Port
Verified
Consistently High Levels of Quality and Customer Focus
I've been fortunate to make a number of purchases from Vintage Wine & Port over the years. Approachable and engaging if you need to speak to them and the purchases always arrive in excellent condition. I can wholly recommend.
Reply from Vintage Wine and Port
Thank you so much for your wonderful review and recommendation! It’s especially lovely to hear from a returning customer, and we’re delighted that you’ve consistently been pleased with both our service and the condition of your orders. Your continued support over the years really does mean a lot to our small family business.
Kind regards,
Vintage Wine and Port
Verified
Good website, great service!
Easy to navigate and purchase from the website, good range to choose from.
I had a query regarding the delivery options so called the customer service line and my question was answered concisely and politely.
Reply from Vintage Wine and Port
Thank you for your fantastic 5-star review! We’re delighted you found our website easy to navigate and enjoyed the range we have available. It’s also great to hear our team was able to answer your delivery query quickly and helpfully. We really appreciate your support!
Kind regards,
Vintage Wine and Port
Verified
Excellent set-up with clear information and information.
One little request - it would be great to search your system for "Vintage" port only without having to wade through the reams of LBV & Colheita listed.
I'm sure I'm not the only person out there who only buys vintage and although I'm at the lower end of the spend scale, the other end of the scale must be some of your most lucrative clients... ??
Just a thought.
Thanks again,
Simon B.
Reply from Vintage Wine and Port
Thank you so much for your kind 5-star review, Simon—we’re really pleased to hear you found the setup clear and easy to use.
We also really appreciate your suggestion regarding Vintage Port. We’ll be sure to pass this feedback on to our development team as we’re always looking for ways to improve the experience.
Thanks again for taking the time to share your thoughts.
Kind regards,
Vintage Wine and Port
Verified
Anniversary Gift
I was looking for a 1986 Barolo as a Ruby Wedding gift for my husband, and this site made it so easy to find the exact vintage year we needed. The ordering process was seamless and straightforward. Excitedly awaiting delivery!
Reply from Vintage Wine and Port
Thank you so much for your lovely 5-star review!
We're delighted that you found the perfect 1986 Barolo to celebrate your Ruby Wedding Anniversary. Milestone vintages make such special and personal gifts, so it's wonderful to hear that our website made finding the right bottle easy and that the ordering process was seamless.
We hope your husband loves his gift and that you both have a wonderful anniversary celebration.
Kind regards,
Vintage Wine and Port
Verified
Really tasty hard to find ports. Very much enjoyed every bottle I have bought. The tasting notes help me find. A port I would like, I have had several from producers that I ne ver heard of before.
Reply from Vintage Wine and Port
Thank you so much for your 5-star review!
We're delighted to hear you've enjoyed every bottle you've purchased from us, especially some of the lesser-known producers. It's also wonderful to know that our tasting notes have helped you discover new Ports that you may not otherwise have tried.
We really appreciate your continued support and hope there are plenty more delicious discoveries to come!
Kind regards,
Vintage Wine and Port
Verified
I really love your website.
I really love your website! It's easy to navigate and is full of wonderful things I want to buy! I know I can trust you to deliver the correct items and always safely packaged.
Reply from Vintage Wine and Port
Thank you so much for your lovely 5-star review! It’s wonderful to hear that you enjoy browsing our website and find it easy to navigate.
We’re especially pleased that you can order from us with confidence, knowing your wines will arrive correctly and safely packaged. Thank you for your continued trust and support – it really does mean a lot to our small family business!
Kind regards,
Vintage Wine and Port
Verified
This is my second order. Loved the care and attention to detail with my first order, quality of communication, packaging and tasting notes, hence my now second order !
Reply from Vintage Wine and Port
Thank you so much for your 5 star review and for choosing to order with us again! We're delighted that the care and attention we put into our communication, packaging and tasting notes made such a positive impression on your first order. Knowing that it encouraged you to come back for a second order means a great deal to our small family team.
Thank you for your continued support, and we hope you enjoy your latest purchase just as much!
Kind regards,
Vintage Wine and Port
Verified
Customer service
Although no reply to a left message on an answerphone 3 days previous, once contacted the customer service was excellent.
Reply from Vintage Wine and Port
Thank you for your 5-star review! We’re sorry we weren’t able to respond to your voicemail left over the weekend, but we’re very pleased to hear that once you got in touch, you received excellent service from our team. We really appreciate your kind feedback and understanding.
Kind regards,
Vintage Wine and Port
Verified
Third order
This is our third time of ordering the Advent Calendar and other Ports. We have always been very pleased with the items and the service received.
Reply from Vintage Wine and Port
Thank you so much for your continued support! It’s wonderful to hear that this is your third year ordering our Advent Calendar and Ports, and that you’ve been so pleased with both the products and service. We hope you enjoy this year’s selection just as much!
Kind regards,
Vintage Wine and Port
Verified
An excellent solution for our search for a 40th birthday present. Very helpful on the telephone, and an easy to use website.
Reply from Vintage Wine and Port
Thank you for your lovely 5-star review! We’re so pleased we could help you find the perfect 40th birthday present and that you found both our telephone service and website helpful. We hope the gift is thoroughly enjoyed!
Kind regards,
Vintage Wine and Port
Verified
Wonderful products, great offers and always deliver in very well protected packaging. Keep the good work up.
Reply from Vintage Wine and Port
Thank you for your 5-star review! We’re delighted you’ve been pleased with our products, offers and the care we take with our packaging. Your continued support of our small family business is very much appreciated.
Kind regards,
Vintage Wine and Port
Verified
You never disappoint!
As always your site is so easy to navigate and allowed me to find something special for my husband very quickly . Even better it was at a good price. You never disappoint!
Reply from Vintage Wine and Port
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you found our website so easy to navigate and that you were able to find something special for your husband so quickly.
Thank you for your continued support, and we look forward to helping you find more special gifts in the future.
Kind regards,
Vintage Wine and Port
Verified
Website straight forward and simple to use. No shortage of wines to choose from.
Will use again.
Reply from Vintage Wine and Port
Thank you for your lovely 5-star review! We’re really pleased you found our website straightforward to use and enjoyed browsing our wide selection of wines. We look forward to welcoming you back again soon!
Kind regards,
Vintage Wine and Port
Verified
Great choice, advice, reviews and service and always with the expected quality of port
Reply from Vintage Wine and Port
Thank you for your fantastic 5-star review! We’re so pleased you’ve been happy with our selection, advice and service, and most importantly the quality of our Ports. We really appreciate your continued support of our small family business.
Kind regards,
Vintage Wine and Port
Verified
Great all around
Great selection, fast and secure shipping, lovely marketing emails incl discounts
Reply from Vintage Wine and Port
Thank you so much for your lovely 5-star review! We’re delighted to hear you’ve enjoyed our selection, speedy delivery and emails. We really appreciate your support and look forward to helping you again soon.
Kind regards,
Vintage Wine and Port
Verified
Excellent Service!
Lovely shop, orders arrive quickly and beautifully wrapped.
Reply from Vintage Wine and Port
Thank you very much for your kind five star review, we are so pleased to hear that you found our services to be excellent.
Kind regards,
Vintage Wine and Port
Verified
Very easy and clear website with good descriptions.
Reply from Vintage Wine and Port
Thank you for your fantastic 5-star review! We’re delighted you found our website easy to navigate and found our descriptions helpful in choosing your wine.
Kind regards,
Vintage Wine and Port
Verified
as ever excellent wines and delivery service
Reply from Vintage Wine and Port
Thank you for your lovely 5-star review! We’re delighted to hear you continue to be pleased with both our wines and delivery service. Thank you for your continued custom and support – it’s very much appreciated!
Kind regards,
Vintage Wine and Port
