Certificate for vintagewineandport.co.uk

No. X6B2B736C18570A4D099311C4EA3EB004
 

Approved on
20/03/2014
Valid until
19/03/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for vintagewineandport.co.uk



Excellent

4.87/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 214 Trusted Shops reviews collected in the last 12 months.
In total, vintagewineandport.co.uk has already collected 578 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/10/2018
Date of order
13/10/2018
20/10/2018
Excellent
5.00
Excellent

Date of publication
19/10/2018
Date of order
11/10/2018
19/10/2018
Gift arrived in Australia, undamaged and only took 10 days
5.00
Excellent

Date of publication
18/10/2018
Date of order
18/10/2018
18/10/2018
Efficient and speedy delivery. Amazingly well-packed parcel, received in excellent condition. Exceptional and caring after sales-customer service. Will highly recommend this Company to my friends and relatives.
Well done
5.00
Excellent

Date of publication
15/10/2018
Date of order
08/10/2018
15/10/2018
Excellent product fast delivery
5.00
Excellent

Date of publication
15/10/2018
Date of order
22/09/2018
15/10/2018
The seals on two bottles of 1972 vintage port that I purchased had been broken and removed and the entire coverings removed and replaced / rewaxed. This had been done without prior reference to me and the bottles had been shipped in this state, which did not conform to the description on the company's web-page. In mitigation, the company did offer to take back the port and provide a refund.
4.33
Good

Date of publication
14/10/2018
Date of order
11/10/2018
14/10/2018
Easy to use website
4.00
Good

Date of publication
14/10/2018
Date of order
07/10/2018
14/10/2018
Bought as a gift. Delivery was within 4 days of me making the order, I was kept up to date on the progress of the package. it was well wrapped and the presentation box impressed the recipient as much as the contents. I was delighted with the whole process and would recommend you wholeheartedly.
5.00
Excellent

Date of publication
12/10/2018
Date of order
05/10/2018
12/10/2018
Superior telephone sales service. On time delivery
5.00
Excellent

Date of publication
10/10/2018
Date of order
08/10/2018
10/10/2018
First class service
5.00
Excellent

Date of publication
09/10/2018
Date of order
24/09/2018
09/10/2018
Product arrived earlier than expected. Exactly what I ordered. Great service
5.00
Excellent

Date of publication
06/10/2018
Date of order
06/10/2018
06/10/2018
I love this site and have had excellent wine and port everytime thank you
5.00
Excellent

Date of publication
05/10/2018
Date of order
04/10/2018
05/10/2018
Outstanding company - excellent service every time
5.00
Excellent

Date of publication
04/10/2018
Date of order
26/09/2018
04/10/2018
Very easy website, discription easy to follow well packaged
5.00
Excellent

Date of publication
01/10/2018
Date of order
24/09/2018
01/10/2018
Easy purchase, fast delivery
5.00
Excellent

Date of publication
30/09/2018
Date of order
23/09/2018
30/09/2018
Good
4.00
Good

Date of publication
29/09/2018
Date of order
22/09/2018
29/09/2018
fantastic service could not be better.
5.00
Excellent

Date of publication
28/09/2018
Date of order
21/09/2018
28/09/2018
A great range and efficient delivery.
5.00
Excellent

Date of publication
28/09/2018
Date of order
21/09/2018
28/09/2018
Amazing service & experience
5.00
Excellent

Date of publication
25/09/2018
Date of order
18/09/2018
25/09/2018
My wine was delivered quicker than expected, and when I spoke to their customer services about making some changes they where very helpful and made all the changes I required. I could not ask for more.
5.00
Excellent

Date of publication
25/09/2018
Date of order
18/09/2018
25/09/2018
Disappointed you could not produce card to go with certificate.
4.33
Good

Date of publication
24/09/2018
Date of order
24/09/2018
24/09/2018
Frankly delivering when a signature is required is a complete nuisance.
The customers that order from you will all be people that work - so why do this ??
These people need non signature delivery , out of office hours .
4.00
Good

vintagewineandport.co.uk replies: 25/09/2018
Thank you for taking the time to comment. As it is the sale of alcohol the parcel has to be signed for by a responsible adult. The parcel can be left with a neighbor or in some cases it can be left at a post office. We can even deliver it to you at work.

Date of publication
21/09/2018
Date of order
14/09/2018
21/09/2018
This site offered an excellent choice of wines for a 40th birthday present. I was able to get a 1978 vintage for a very good price with very swift delivery.
5.00
Excellent

Date of publication
20/09/2018
Date of order
13/09/2018
20/09/2018
Item as described, delivered on time, well packaged. Very easy purchase process, and good updates up to delivery.
5.00
Excellent

Date of publication
19/09/2018
Date of order
18/09/2018
19/09/2018
Excellent collection of vintage wines, ideal for a milestone birthday.
5.00
Excellent

Date of publication
18/09/2018
Date of order
03/09/2018
18/09/2018
Great selection of wines and ports and good prices. Fast delivery too.
5.00
Excellent

Date of publication
17/09/2018
Date of order
10/09/2018
17/09/2018
Excellent service
5.00
Excellent

Date of publication
12/09/2018
Date of order
04/09/2018
12/09/2018
Excellent website, lots of choice. Product could not have arrived sooner. Quality was excellent. Well packaged. Highly recommended
5.00
Excellent

Date of publication
11/09/2018
Date of order
03/09/2018
11/09/2018
A very nicely presented gift. My only criticism would be it was rather expensive considering the port was Tawny.
4.67
Excellent

Date of publication
10/09/2018
Date of order
03/09/2018
10/09/2018
sourced exactly what we wanted (a vintage champ) and delivered exactly as forecast.
5.00
Excellent

Date of publication
08/09/2018
Date of order
31/08/2018
08/09/2018
Very good service and swift delivery
5.00
Excellent

Date of publication
07/09/2018
Date of order
07/09/2018
07/09/2018
THE ONLINE SHOPPING WAS EASY, ILL WAIT TO COMMENT UNTIL DELIVERY
3.00
Fair

Date of publication
07/09/2018
Date of order
31/08/2018
07/09/2018
Soooo efficient. AMAZON and EBay should learn from you.
5.00
Excellent

Date of publication
01/09/2018
Date of order
01/09/2018
01/09/2018
The on line ordering was very straightforward. The sifting process was really useful. I am unable to comment on all the questions as the goods are not yet delivered but I am very pleased with how well your website works
5.00
Excellent

Date of publication
01/09/2018
Date of order
25/08/2018
01/09/2018
Great company and great customer service. Would highly recommend.
5.00
Excellent

Date of publication
31/08/2018
Date of order
24/08/2018
31/08/2018
Great service.
5.00
Excellent

Date of publication
30/08/2018
Date of order
23/08/2018
30/08/2018
Excellent service all round
5.00
Excellent

Date of publication
29/08/2018
Date of order
29/08/2018
29/08/2018
Excellent and amazing range of goods.

Helpful and supportive staff.
5.00
Excellent

Date of publication
28/08/2018
Date of order
26/08/2018
28/08/2018
Consistently good every order.
5.00
Excellent

Date of publication
27/08/2018
Date of order
17/08/2018
27/08/2018
Great and fast service
5.00
Excellent

Date of publication
26/08/2018
Date of order
18/08/2018
26/08/2018
The port I ordered was delivered in a very quick time and well packaged.The web site is easy to use which makes ordering easy.The port is of a very high quality .I have purchased a number of bottles of port in the past and every one of them has been excellent quality.
5.00
Excellent

vintagewineandport.co.uk

vintagewineandport.co.uk was certified by Trusted Shops on 20/03/2014.

Contact
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
sales@vintagewineandport.co.uk
vintagewineandport.co.uk
Owner
Vintage Wine and Port LTD
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
Trade register
Companies House 06458404
Authorized representative
T Carter
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with vintagewineandport.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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