Certificate for vintagewineandport.co.uk

No. X6B2B736C18570A4D099311C4EA3EB004
 

Approved on
20/03/2014
Valid until
19/03/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for vintagewineandport.co.uk



Excellent

4.87/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 185 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 305 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Accurate
5.00
Excellent

Accurate
5.00
Excellent

Very speedy and efficient service - excellent product
5.00
Excellent

Simple and quick ordering process with very quick delivery. Made a nice change to speak with a really happy delivery driver too.
5.00
Excellent

The only thing that would have made my experience better would have been the opportunity for a timed delivery slot.
4.33
Good

I wanted to pay for next day delivery but although the narrative said you could get it next day there was no option for this in the drop down box.
3.67
Good

Down rated customer service from a 5 to a 4 due to the fact that I didn't need to interact with them - it was all seamless and immediate. This may seem strange, but it is only when you need to actually interact with the provider that you can fully judge the quality of that element.
4.67
Excellent

all went to plan and good service over the phone too
5.00
Excellent

Thought there was something missing from the parcel but it had been moved to a different place in the packaging and this was quickly resolved when I contacted Customer Services. Had sent this as a gift and it would have been good if there was an option for it to be gift wrapped.
5.00
Excellent

Excellent selection of wines. Speedy delivery within a specified timeslot. Very helpful tasting notes. Have now taken two deliveries and will definitely use again.
5.00
Excellent

I bought a gift box of vintage port with accessories for my husband's birthday. The website was extremely helpful, giving a good description of each item which helped when making a decision. The port arrived really quickly, beautifully and securely wrapped. My husband was thrilled. I found the whole transaction very easy and was very happy with the product and the service.Definitely recommended
5.00
Excellent

Wonderful products
5.00
Excellent

excellent
5.00
Excellent

Excellent service as ever thank you
5.00
Excellent

Very efficient service with lots of choice.
4.33
Good

Hope delivery will be quick. Site works well.
4.33
Good

Excellent service and the chap I spoke to really knew about vintage ports... I enjoyed the whole process.
5.00
Excellent

Wanted to rate after I received goods but that page comes up as error.
last time all was excellent so hopefully the same will apply 3 years later. Gifts are for special birthdays for the boys in my life husband or brother
Send me the link to review next week and will be glad to give feedback.
review based on delivery and goods sept 2013
5.00
Excellent

A morning delivery 0730-1200 means just that; NOT 1300 hours, which is when my delivery took place ( in the middle of our business lunch , which was most inconvenient )) I expect a 2 hour delivery slot for a large order.
This took the shine off the excellent service from Vintage Wine & Port .
4.33
Good

vintagewineandport.co.uk replies: 14/03/2017
Thank you very much for your feedback on our service. For your consignment we used Parcel Force AM special delivery for this as it was a very valuable consignment and this is normally very reliable for time critical deliveries - it should certainly have arrived before noon.

Consistently excellent.
5.00
Excellent

Good service and website
5.00
Excellent

i ordered a bottle of port wine, 50years old, and it arrived in perfect condition on the date expected. i a verybpleased withbit and buy fom this shop again.
5.00
Excellent

Overall a good service and one I will continue to use.
4.67
Excellent

Website was not user friendly (would not process payment screen). Needed to call them to place order (very easy and friendly on phone).
4.67
Excellent

Easy to use website, nice looking bottle and case and swift delivery. Recipient of present was very happy
5.00
Excellent

All good
5.00
Excellent

Just what I wanted
5.00
Excellent

Excellent customer service.
5.00
Excellent

Very efficient website and ease of shopping. Can not yet comment on delivery.
4.00
Good

gret experience
5.00
Excellent

Great.
5.00
Excellent

Shall rate delivery later
4.00
Good

very good
5.00
Excellent

Perfect gift for Port lover
5.00
Excellent

Straightforward and perfect gift for a special occassion.
4.67
Excellent

Excellent service
5.00
Excellent

Bought as a birthday present for a friend. Delivered to right address at right date and recipient delighted with gift; as I was with the range of choice on offer, ease of ordering and delivery process. I shall use these suppliers again, Thank you.
5.00
Excellent

Great selection of vintage wines and ports
4.33
Good

Excellent service, excellent products
5.00
Excellent

very good service and products.
4.67
Excellent

vintagewineandport.co.uk

vintagewineandport.co.uk was certified by Trusted Shops on 20/03/2014.

Contact
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
sales@vintagewineandport.co.uk
vintagewineandport.co.uk

Owner
Vintage Wine and Port LTD
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
Trade register
Companies House 06458404
Authorized representative
T Carter
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with vintagewineandport.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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