Certificate for vintagewineandport.co.uk
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
20/03/2014
Valid until
19/03/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for vintagewineandport.co.uk
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- Delivery
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- Goods
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- Customer service
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Experience with vintagewineandport.co.uk
Deliveries always reliably arrive quickly, and excellently packaged. Good proces for high quality Port. The excellent presentation box with each bottle is rather wasted on me, but a nice touch if I ever did want to give one away
Extremely helpful on the phone, & the bottles were beautifully packed - so the recipients said
This is the second time I have ordered from this company. Purchased to bottles of vintage port for 50th birthdays. Item arrived as expected well packaged and pleased with items. would use again.
I have literally just placed the order, so I can't comment on the delivery or goods, but James was excellent on the phone - very knowledgable and helpful.
I bought a quantity of vintage port that was delivered very quickly. The descriptions are very good even though I knew what I was buying. Excellent place to buy your quality wines and port
Not received wine yet but was a lovey website. Unfortunately the wine I did want was out of stock cesanese del piglio 1979 but never mind. Thanks Stef
Had a corked bottle and was given a credit note with no 'quibble' what so ever. I could have had a full refund if I had wanted but, chose to re-invest. Brilliant service. Could not ask for more. Thank you
Excellent gift for a special birthday, easy to order and was delivered when stated. Good experience all round.
First class advice,delivery and service from an expert team. Nothing too much trouble, especially James
Dodgy start to dealing with vintagewineandport when site kept crashing after entering all my credit card details. However that turned out to be lucky when I realised I'd picked the wrong year. Second attempt also crashed so was beginning to wonder what was going on. Sent email to customer service but by Monday hadn't received any acknowledgement so I called and finally got a very helpful man.
Excellent service. I put in the wrong address (doh) and the team phoned to help me locate my wine so I could get it from my neighbour. Very nicely presented gift with tasting notes too. Thanks.
Good range of products, detailed information on each, clear images, easy to navigate and shop. Haven't received delivery yet so can't comment, but great customer service.
Even though there was a mix up with delivery it was fixed quickly and the customer services was excellent.
Great efficiency in delivering. Outstanding customer service. The best online ordering for wine and port
Haven't received my order yet, but the customer service so far has been really thorough and friendly.
Great online shop and Dia was an absolute star when I had to call for some advice. Dia is very knowledgeable about the product range and was super helpful re delivery options and advice on how to carry the bottle(s) in my suitcase all the way to the USA I definitely recommend VWP.
James has been extremely helpful in offering advice as to what wine i should purchase given my lack of knowledge. Delivery was quicker than expected and packaging and presentation exceptional.
Ordered on Sunday and arrived on Wednesday.
Cannot fault service or delivery.
First class.
Well done.
Cannot fault service or delivery.
First class.
Well done.
Very happy with everything only there was a small chip on the bottle.
I haven't mentioned it as it was a birthday gift and I didn't check before presenting the gift.
Great delivery and packaging.
I haven't mentioned it as it was a birthday gift and I didn't check before presenting the gift.
Great delivery and packaging.
12 bottles of Vintage Port delivered on time as promised and in good condition.
Will be back for more
Will be back for more
vintagewineandport.co.uk
vintagewineandport.co.uk was certified by Trusted Shops on 20/03/2014.
Contact
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
SO40 2LF Bartley, Southampton
United Kingdom
Tel: + (0)2380 813184
sales@vintagewineandport.co.uk
vintagewineandport.co.uk
Owner
Vintage Wine and Port LTD
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
Trade register
Companies House 06458404
Authorized representative
T Carter
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with vintagewineandport.co.uk in their own words.
Calculation of the score is based on the overall rating
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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Customer reviews