Certificate for vintagewineandport.co.uk

No. X6B2B736C18570A4D099311C4EA3EB004
 

Approved on
20/03/2014
Valid until
19/03/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for vintagewineandport.co.uk



Excellent

4.89/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 176 Trusted Shops reviews collected in the last 12 months.
In total, vintagewineandport.co.uk has already collected 497 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/06/2018
Date of order
13/06/2018
21/06/2018
Great value, I will certainly use Vintage wine and port for a special occasion again.
5.00
Excellent

Date of publication
21/06/2018
Date of order
13/06/2018
21/06/2018
Goods ordered 6/13 with a significant upcharge fir delivery within 5 business days. As if today 6/21, tracking indicated package has not yet left the U.K.
1.00
Very Poor

vintagewineandport.co.uk replies: 22/06/2018
This is a delivery for the USA. You were advised that delivery to the US may take longer as the parcel has to clear US customs and FDA. The tracking is updated once it has cleared these. I can see that your parcel is On route and hope that you will revise your review when you receive the gift.

Date of publication
20/06/2018
Date of order
13/06/2018
20/06/2018
The purchase process was easy and the wine selection was good based on what little I saw. However having absolutely no gift boxes available at check out was a disappointment and it would be better if the gift message was included on a gift card. My recipient threw the delivery note away and had no idea who the wine was from.
4.00
Good

vintagewineandport.co.uk replies: 21/06/2018
Thank you for the review. A gift card describing the year, wine and an optional personal message is included with every gift. This can be entered at the checkout. Gift boxes are also available when you click the buy button.

Date of publication
20/06/2018
Date of order
13/06/2018
20/06/2018
Very rare to rave about an online store but wow well done you guys amazing performance all round... Thrilled recipient... Highly recommended.. Thank you
5.00
Excellent

Date of publication
19/06/2018
Date of order
11/06/2018
19/06/2018
Promptly delivered, very well wraped
5.00
Excellent

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
Only hitch was I ordered and never got the first order to confirm so had refund and reordered
5.00
Excellent

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
The delivery experience was very good and so was the website. The wine has been ordered for my son’s 40th Birthday in January so I can’t make a comment on it at this time.
4.33
Good

Date of publication
14/06/2018
Date of order
14/06/2018
14/06/2018
Efficient service, great range of wines
5.00
Excellent

Date of publication
12/06/2018
Date of order
05/06/2018
12/06/2018
All as advertised.
5.00
Excellent

Date of publication
12/06/2018
Date of order
03/06/2018
12/06/2018
Brilliant service all round
5.00
Excellent

Date of publication
11/06/2018
Date of order
03/06/2018
11/06/2018
Extremely well packaged and arrived well before expected
Item as described and will be gratefully received as a present for a family member
5.00
Excellent

Date of publication
10/06/2018
Date of order
03/06/2018
10/06/2018
Great service
5.00
Excellent

Date of publication
09/06/2018
Date of order
02/06/2018
09/06/2018
This the is the third time I have ordered from you.
I am delighted with the service and have no complaints whatsoever
5.00
Excellent

Date of publication
09/06/2018
Date of order
09/06/2018
09/06/2018
Excellent products each and every time we order
5.00
Excellent

Date of publication
08/06/2018
Date of order
08/06/2018
08/06/2018
This is the second time I am using this online shop, and I have found the website easy to use, lots of selection, and my first order was delivered promptly and well packaged for a safe travel.
5.00
Excellent

Date of publication
07/06/2018
Date of order
30/05/2018
07/06/2018
Excellent - very happy with product, service and presentation box
5.00
Excellent

Date of publication
31/05/2018
Date of order
31/05/2018
31/05/2018
I've made several purchases from Vintage Wine and Port and the customer service is always great.
5.00
Excellent

Date of publication
31/05/2018
Date of order
24/05/2018
31/05/2018
Great product, easy to use site.
5.00
Excellent

Date of publication
31/05/2018
Date of order
24/05/2018
31/05/2018
A brilliant present idea, a 50 year old bottle of wine for my partner’s 50th Birthday
5.00
Excellent

Date of publication
30/05/2018
Date of order
23/05/2018
30/05/2018
Informative site, speedy delivery, product as advertised, well packed.
5.00
Excellent

Date of publication
30/05/2018
Date of order
29/05/2018
30/05/2018
I also spoke with them on the phone and it was really helpful
Thanks
5.00
Excellent

Date of publication
30/05/2018
Date of order
22/05/2018
30/05/2018
Order itself will not be shipped until after year end
4.33
Good

Date of publication
25/05/2018
Date of order
25/05/2018
25/05/2018
Overall excellent service, unfortunately you are slow to or do not restock the vintage ports that I am interested in namely older Fonseca’s and so I am being forced to look else where, which is a shame.
4.33
Good

Date of publication
25/05/2018
Date of order
25/05/2018
25/05/2018
User Friendly Web Site, delivery always good as with the quality of the products.

I have used this company for 5 years........Keep the good work up
5.00
Excellent

Date of publication
23/05/2018
Date of order
15/05/2018
23/05/2018
Informative site. Prompt delivery. Items well packed and exactly as ordered.
5.00
Excellent

Date of publication
23/05/2018
Date of order
15/05/2018
23/05/2018
Excellent service.....arrived in plenty of time and the Port was packaged beautifully....an ideal gift
5.00
Excellent

Date of publication
23/05/2018
Date of order
15/05/2018
23/05/2018
The gift was really well received and I was impressed with the speed and ease of delivery. The deluxe box was a nice touch although I’d only recommend a tidier finish with regards to the silk lining for that deluxe feel. Also appreciated the guide on how to best serve the wine given the age and possible disturbance of sediments in transit. Thanks again, great purchase and I’d recommend.
5.00
Excellent

Date of publication
23/05/2018
Date of order
23/05/2018
23/05/2018
Very informative site, with excellent, appropriately managed customer communication.
5.00
Excellent

Date of publication
23/05/2018
Date of order
23/05/2018
23/05/2018
Around twenty orders in 3/4 years. No problem on fast delivery times and well packaged bottles.
5.00
Excellent

Date of publication
22/05/2018
Date of order
15/05/2018
22/05/2018
Excellent from order to delivery
5.00
Excellent

Date of publication
21/05/2018
Date of order
14/05/2018
21/05/2018
Very easy to use website
4.67
Excellent

Date of publication
21/05/2018
Date of order
13/05/2018
21/05/2018
Excellent fast and efficient service
5.00
Excellent

Date of publication
17/05/2018
Date of order
15/05/2018
17/05/2018
Excellent all through
5.00
Excellent

Date of publication
17/05/2018
Date of order
17/05/2018
17/05/2018
Always excellent prices, service and delivery.
5.00
Excellent

Date of publication
15/05/2018
Date of order
08/05/2018
15/05/2018
excellent service
5.00
Excellent

Date of publication
14/05/2018
Date of order
07/05/2018
14/05/2018
1st time used this website/ shop. Was looking for special port for 30th birthday present. Saw the 30 year old tawny port with glasses so it was perfect choice. From placing order until delivery all went well. Constantly updated at each stage of process until final delivery and confirmation. End result... was told the perfect present received by recipient in time for his 30th birthday. Thank you.
5.00
Excellent

Date of publication
12/05/2018
Date of order
12/05/2018
12/05/2018
Great selection of port at good prices
5.00
Excellent

Date of publication
08/05/2018
Date of order
30/04/2018
08/05/2018
Ordering straight forward. Packaged well. Delivered on time.
5.00
Excellent

Date of publication
06/05/2018
Date of order
29/04/2018
06/05/2018
Quick delivery
4.67
Excellent

Date of publication
02/05/2018
Date of order
25/04/2018
02/05/2018
Very pleased with the service and quick delivery would use again.
5.00
Excellent

vintagewineandport.co.uk

vintagewineandport.co.uk was certified by Trusted Shops on 20/03/2014.

Contact
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
sales@vintagewineandport.co.uk
vintagewineandport.co.uk
Owner
Vintage Wine and Port LTD
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
Trade register
Companies House 06458404
Authorized representative
T Carter
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with vintagewineandport.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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