Certificate for vintagewineandport.co.uk

No. X6B2B736C18570A4D099311C4EA3EB004
 

Approved on
20/03/2014
Valid until
19/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for vintagewineandport.co.uk



Excellent

4.88/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 321 Trusted Shops reviews collected in the last 12 months.
In total, vintagewineandport.co.uk has already collected 858 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/08/2019
Date of order
23/08/2019
23/08/2019
Very helpful as ever.
Excellent choice of interesting wines and vintages
5.00
Excellent

Date of publication
23/08/2019
Date of order
16/08/2019
23/08/2019
Quality products & great customer service
5.00
Excellent

Date of publication
22/08/2019
Date of order
22/08/2019
22/08/2019
I have used VWP several times and as I am quite a novice, they have always helped with any questions I have had. Excellent knowledge and service. I can highly recommend them.
5.00
Excellent

Date of publication
20/08/2019
Date of order
20/08/2019
20/08/2019
Superb
4.33
Good

vintagewineandport.co.uk replies: 21/08/2019
Dear Jason, Thank you very much for taking the time to leave us a review. We hope you or the recipients enjoy a fine 50 year old port. Thanks again from the VWP team.

Date of publication
20/08/2019
Date of order
12/08/2019
20/08/2019
Delivery service was poor and I had to collect from their depot.
3.33
Fair

vintagewineandport.co.uk replies: 21/08/2019
Dear Anthony, thank you for taking the time to leave us a review and I am sorry to hear there was a issue with your delivery. I'm afraid since this is a sale of alcohol a signature must be obtained, and after a delivery attempt the parcel had to be collected to obtain the signature. I do hope our couriers can offer a better service next time. Thank you for your custom form everyone here at VWP.

Date of publication
19/08/2019
Date of order
19/08/2019
19/08/2019
Excellent service
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Thomas, thank you very much for your 5-star review. We hope you thoroughly enjoy your vintage wines. Many thanks again from the Team here at VWP.

Date of publication
17/08/2019
Date of order
17/08/2019
17/08/2019
Excellent service.
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Many thanks for taking the time to leave a review on our service Jonathan. Glad everything went smoothly throughout the ordering process for you and we hope the recipient enjoys a very fine 40- year-old tipple. Many thanks again from everyone here at VWP.

Date of publication
15/08/2019
Date of order
15/08/2019
15/08/2019
I have had nothing but a thoroughly excellent service from vintage wine and ports.
My first order was to celebrate my (now) wife's 30th birthday with a bottle from her birth year. I have made one other 30yr old purchase and a larger younger ( 15yo) purchase. In each situation I have received an excellent product at excellent prices.
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Alistair, thank you so much for your 5-star review and comments. Absolutely thrilled your vintage wines were drinking superbly. Thanks again for your continuous custom. From everyone here at VWP.

Date of publication
15/08/2019
Date of order
06/08/2019
15/08/2019
Returning customer - fantastic service yet again, prompt processing of order, excellent packaging (as before) and goods delivered within a couple of days
No hesitation in highly recommending VW&P
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Pamela, thank you very much for your 5-star review. We're so pleased you like our service from start to finish and cannot thank you enough for your repeat custom. From the team here at VWP.

Date of publication
15/08/2019
Date of order
07/08/2019
15/08/2019
Good selection of wine and fast delivery. Would definitely use again.
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Sarah, thank you very much for your kind review. Glad you liked our products and service. Thanks again from everyone here at VWP

Date of publication
14/08/2019
Date of order
07/08/2019
14/08/2019
Website was easy, order arrived on time with lots of updates. Wine looks amazing and presentation box was great quality for the price. Just hope the 60 year old wine tastes ok.
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Julia, thank you so much for your positive review on our service and products. We too hope the wine offers an excellent experience-fingers crossed Tanks again from everyone here at VWP

Date of publication
13/08/2019
Date of order
06/08/2019
13/08/2019
Quick delivery. Really carefully packaged. Thank you
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Mhairi, thank you so much for your 5-star review on our service. We hope you enjoy your very fine port. Thanks again, from everyone here at VWP

Date of publication
11/08/2019
Date of order
11/08/2019
11/08/2019
your website was amazingly easy to use and the items I searched came straight up. Easy to purchase too.

Thank you
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Georgina, thank you so much for taking the time to leave a review. Glad you found our website easy to use. Many thanks again form the Team here at VWP

Date of publication
10/08/2019
Date of order
03/08/2019
10/08/2019
Extremely efficient and helpful
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear John, many thanks for your 5-star review. We hope the recipient enjoys a very fine port. Thanks again, from the team here at VWP

Date of publication
09/08/2019
Date of order
26/07/2019
09/08/2019
Superb speedy service
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Anne, thank you for taking the time to leave a review on our service. We hope the recipient of this fine port enjoys a very nice tipple. Many thanks again from everyone here at VWP

Date of publication
09/08/2019
Date of order
31/07/2019
09/08/2019
Parcel arrived promptly - well packed and as described.
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Caroline, thank you for taking the time to leave a review and very glad everything arrived on time and in good order. Many thanks again from the team here at VWP

Date of publication
07/08/2019
Date of order
07/08/2019
07/08/2019
Very easy site from which to order. I anticipate the bottle will be excellent but this will not be known until November 2019, when it is my husband's birthday. The produce we have had previously has always been outstanding.
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Paula, thank you for taking the time to leave us a review. We believe you purchased a fantastic bottle and a very rare one indeed. Hoping your husband enjoys a very fine tipple in November. Many thanks for your continuous support, from everyone here at VWP

Date of publication
06/08/2019
Date of order
30/07/2019
06/08/2019
All good. very professional service
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Thank you very much for a 5-star review Adrian Francois. Glad you liked the service we provided. With very many thanks again from the Team at VWP.

Date of publication
06/08/2019
Date of order
06/08/2019
06/08/2019
great service and great value products
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
David thank you very much for reviewing our service and products. From the team here at VWP

Date of publication
05/08/2019
Date of order
28/07/2019
05/08/2019
I have been very impressed by the ease of order and efficiency of the service provided.

I would certainly look to use them again.
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Darren, thank you very much for taking the time to leave us a review. Thanks again from everyone here at VWP

Date of publication
05/08/2019
Date of order
21/07/2019
05/08/2019
Wonderful service. Very helpful, patient and above all pleasant.
Thank you so much VWP
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Tess, we cannot thank you enough for your kind words. We hope your Dad enjoys a very fine wine indeed. From everyone here at VWP

Date of publication
05/08/2019
Date of order
05/08/2019
05/08/2019
I've so far ordered two vintage bottles and everything has been super - friendly service too if you ever need any help. I'll certainly be shopping here again.
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Howard, thank you for your kind words and the 5-star review. Very happy you enjoyed shopping with us. From the team here at VWP

Date of publication
04/08/2019
Date of order
04/08/2019
04/08/2019
Very easy to pick wines and process payment
5.00
Excellent

vintagewineandport.co.uk replies: 21/08/2019
Dear Julie, thank you for taking the time to leave us a review. We hope your friends enjoy their special wine. From everyone here at VWP

Date of publication
31/07/2019
Date of order
31/07/2019
31/07/2019
Excellent, quick service.
5.00
Excellent

vintagewineandport.co.uk replies: 01/08/2019
Thank you very much for your positive review Joanne. Glad you enjoyed shopping with us. Thanks again for your support. From everyone here at VWP

Date of publication
30/07/2019
Date of order
30/07/2019
30/07/2019
Easy and straightforward
5.00
Excellent

vintagewineandport.co.uk replies: 01/08/2019
That's what we like to hear Michael Thank you for taking the time to submit a review on your online buying experience and overall service. From the Team at VWP

Date of publication
28/07/2019
Date of order
21/07/2019
28/07/2019
Item as described, super fast delivery, excellent communication
5.00
Excellent

vintagewineandport.co.uk replies: 29/07/2019
Many thanks for taking the time to leave us a review Richard. We hope you or the recipient enjoys this rare bottle format- it is certainly a treat Thanks again from the team here at VWP

Date of publication
27/07/2019
Date of order
27/07/2019
27/07/2019
shit hot lol
5.00
Excellent

vintagewineandport.co.uk replies: 29/07/2019
Haha Steven, what a brilliant review We hope your friend enjoys their port gift set :) Thank you from everyone here at VWP

Date of publication
26/07/2019
Date of order
19/07/2019
26/07/2019
Even though I’ve given the goods 5 stars, I’m waiting till Xmas to drink them
5.00
Excellent

vintagewineandport.co.uk replies: 29/07/2019
Nick, thank you very much for your 5-star review and wow(), you purchased a couple of 1977 Warre's vintage ports which will make for a fabulous Christmas tipple. Just make sure you keep them on their side, away from light and heat fluctuations. Many thanks again from the team here at VWP.

Date of publication
26/07/2019
Date of order
19/07/2019
26/07/2019
Would recommend to anyone. Great service. I don’t buy from anyone else
5.00
Excellent

vintagewineandport.co.uk replies: 29/07/2019
Dear Paula thank you very much for your excellent review. We hope you enjoy your lovely ports- they are an amazing tipple that will keep on going for another 10 years.. or so. Many thanks again for your continuous support. From the team here at VWP.

Date of publication
20/07/2019
Date of order
13/07/2019
20/07/2019
Excellent Service
5.00
Excellent

vintagewineandport.co.uk replies: 25/07/2019
Dear Gerd, thank you do much for your positive review, much appreciated. From everyone here at VWP

Date of publication
19/07/2019
Date of order
19/07/2019
19/07/2019
I have always had excellent service. Vintage Wine and Port is very good at keeping one aware of how the order is progressing
5.00
Excellent

vintagewineandport.co.uk replies: 25/07/2019
Dear Kathryn, a big thank you for taking the time to write a review. We hope you truly enjoy your 1977 Warre's vintage port. Thanks again from everyone here at VWP.

Date of publication
18/07/2019
Date of order
18/07/2019
18/07/2019
A Superb Company with the best products and delivery.
5.00
Excellent

vintagewineandport.co.uk replies: 25/07/2019
Dear Ian, thank you so much for your 5-star review and continuous custom. From everyone here at VWP

Date of publication
18/07/2019
Date of order
18/07/2019
18/07/2019
My delivery requirements can sometimes be challenging but Vintage Wine and Port will always do everything they can to find a way forward
5.00
Excellent

vintagewineandport.co.uk replies: 25/07/2019
Hi Emma, thank you for your kind review and continuous custom. We hope you enjoy your lovely ports. From the team at VWP

Date of publication
14/07/2019
Date of order
06/07/2019
14/07/2019
Quick delivery. Exactly as promised.
5.00
Excellent

vintagewineandport.co.uk replies: 18/07/2019
Karen, thank you so much for your excellent rating and review. Glad everything went smoothly from start to finish. Thanks again from everyone here at Vintage Wine and Port.

Date of publication
13/07/2019
Date of order
06/07/2019
13/07/2019
Good product and price
5.00
Excellent

vintagewineandport.co.uk replies: 18/07/2019
Dear Tracy, many thanks for your 5-star review. From everyone here at Vintage Wine and Port.

Date of publication
12/07/2019
Date of order
05/07/2019
12/07/2019
all purchases have been quality and quickly delivered
5.00
Excellent

vintagewineandport.co.uk replies: 18/07/2019
Dear Graham, thank you for taking the time to review our service. Glad everything went great from start to finish. We hope you and the recipients enjoy a fine port. Thanks again from the team at Vintage Wine & Port.

Date of publication
12/07/2019
Date of order
12/07/2019
12/07/2019
excellent choice with options across the price range
5.00
Excellent

vintagewineandport.co.uk replies: 18/07/2019
Dear John, thank you very much for your excellent rating. Glad you liked our products and we hope you enjoy your ports. With very many thanks again from everyone here at VWP

Date of publication
12/07/2019
Date of order
12/07/2019
12/07/2019
A splendid store epitomising the best of specialist knowhow online. A comprehensive site, clearly laid out, with access to plenty of special and clearance offers - but more importantly, these people know what they're talking about and speak to their customers in a helpful, knowledgeable but not patronising voice. Excellent for both browsing and purchasing - I always look forward to coming back.
5.00
Excellent

vintagewineandport.co.uk replies: 16/07/2019
Chris, thank you so much for your lovely comments and your excellent rating. It is so refreshing to read your comments and gives us the strength to keep on going, offering excellent service and products. Thanks again and all the best from everyone here at VWP

Date of publication
12/07/2019
Date of order
11/07/2019
12/07/2019
Excellent service and very god selection of wines.
5.00
Excellent

vintagewineandport.co.uk replies: 16/07/2019
Hi Maria, thank you for sparing some time to comment on our service and products. With very many thanks for your excellent rating from everyone here at Vintage Wine and Port.

Date of publication
09/07/2019
Date of order
07/06/2019
09/07/2019
I haven't been able to rate the wine itself as it will be a present for a friend but communication, packaging and delivery were all excellent
5.00
Excellent

vintagewineandport.co.uk replies: 10/07/2019
Claire, thank you very much for taking the time to review our overall service. We hope the recipient enjoys a fine vintage port. Thanks again from the VWP team.

vintagewineandport.co.uk

vintagewineandport.co.uk was certified by Trusted Shops on 20/03/2014.

Contact
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
sales@vintagewineandport.co.uk
vintagewineandport.co.uk
Owner
Vintage Wine and Port LTD
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
Trade register
Companies House 06458404
Authorized representative
T Carter
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with vintagewineandport.co.uk in their own words.

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4.5 - 3.5Good
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1.5 - 1.0Very Poor

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