Certificate for vintagewineandport.co.uk

No. X6B2B736C18570A4D099311C4EA3EB004
 

Approved on
20/03/2014
Valid until
19/03/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for vintagewineandport.co.uk



Excellent

4.89/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 211 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 346 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Easy quick and reliable
5.00
Excellent

Deliveries always reliably arrive quickly, and excellently packaged. Good proces for high quality Port. The excellent presentation box with each bottle is rather wasted on me, but a nice touch if I ever did want to give one away
5.00
Excellent

Extremely helpful on the phone, & the bottles were beautifully packed - so the recipients said
5.00
Excellent

This is the second time I have ordered from this company. Purchased to bottles of vintage port for 50th birthdays. Item arrived as expected well packaged and pleased with items. would use again.
5.00
Excellent

I have literally just placed the order, so I can't comment on the delivery or goods, but James was excellent on the phone - very knowledgable and helpful.
5.00
Excellent

I bought a quantity of vintage port that was delivered very quickly. The descriptions are very good even though I knew what I was buying. Excellent place to buy your quality wines and port
5.00
Excellent

Not received wine yet but was a lovey website. Unfortunately the wine I did want was out of stock cesanese del piglio 1979 but never mind. Thanks Stef
5.00
Excellent

I am loving this shop. So gooood
5.00
Excellent

excellent service
5.00
Excellent

Had a corked bottle and was given a credit note with no 'quibble' what so ever. I could have had a full refund if I had wanted but, chose to re-invest. Brilliant service. Could not ask for more. Thank you
5.00
Excellent

Excellent gift for a special birthday, easy to order and was delivered when stated. Good experience all round.
5.00
Excellent

First class advice,delivery and service from an expert team. Nothing too much trouble, especially James
5.00
Excellent

Dodgy start to dealing with vintagewineandport when site kept crashing after entering all my credit card details. However that turned out to be lucky when I realised I'd picked the wrong year. Second attempt also crashed so was beginning to wonder what was going on. Sent email to customer service but by Monday hadn't received any acknowledgement so I called and finally got a very helpful man.
4.67
Excellent

Excellent service. I put in the wrong address (doh) and the team phoned to help me locate my wine so I could get it from my neighbour. Very nicely presented gift with tasting notes too. Thanks.
5.00
Excellent

Excellent all round
5.00
Excellent

Great Customer services
5.00
Excellent

good work
4.33
Good

Good range of products, detailed information on each, clear images, easy to navigate and shop. Haven't received delivery yet so can't comment, but great customer service.
5.00
Excellent

Even though there was a mix up with delivery it was fixed quickly and the customer services was excellent.
5.00
Excellent

Great service would be happy to shop here again
5.00
Excellent

Excellent service
5.00
Excellent

Excellent throughout.
5.00
Excellent

Great efficiency in delivering. Outstanding customer service. The best online ordering for wine and port
5.00
Excellent

Haven't received my order yet, but the customer service so far has been really thorough and friendly.
5.00
Excellent

Excellent service
5.00
Excellent

I use this service every year for my husband's birthday. It never fails
5.00
Excellent

Great online shop and Dia was an absolute star when I had to call for some advice. Dia is very knowledgeable about the product range and was super helpful re delivery options and advice on how to carry the bottle(s) in my suitcase all the way to the USA I definitely recommend VWP.
5.00
Excellent

James has been extremely helpful in offering advice as to what wine i should purchase given my lack of knowledge. Delivery was quicker than expected and packaging and presentation exceptional.
5.00
Excellent

Always great service and speedy delivery.
5.00
Excellent

first time customer, very good
5.00
Excellent

I've used you several times now, always been happy with the products and service
5.00
Excellent

A wide range of products and always a great service
5.00
Excellent

Very helpful to deal with and great service and homes.
5.00
Excellent

Extremely pleased all round
5.00
Excellent

Ordered on Sunday and arrived on Wednesday.
Cannot fault service or delivery.
First class.
Well done.
5.00
Excellent

Very happy with everything only there was a small chip on the bottle.

I haven't mentioned it as it was a birthday gift and I didn't check before presenting the gift.

Great delivery and packaging.
4.67
Excellent

Arrived on time and packaged really well.
5.00
Excellent

12 bottles of Vintage Port delivered on time as promised and in good condition.
Will be back for more
5.00
Excellent

Very good
5.00
Excellent

good prices and always well packed.
4.00
Good

vintagewineandport.co.uk

vintagewineandport.co.uk was certified by Trusted Shops on 20/03/2014.

Contact
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
sales@vintagewineandport.co.uk
vintagewineandport.co.uk

Owner
Vintage Wine and Port LTD
Glensyde, Chinham Road
SO40 2LF Bartley, Southampton
United Kingdom
Trade register
Companies House 06458404
Authorized representative
T Carter
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with vintagewineandport.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.