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Most relevant positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered 2 bottles of port. One, Maynard's 1992, had a seized cork which crumbled at the first attempt to remove it. I then managed to extract it bit by bit, in about 30 pieces altogether, and having to push in the final part. I have tried filtering the emails but small particles of cork still appear in the port. I have photos.
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Reviews for vintagewineandport.co.uk
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2 days ago
Verified review
A great experience overall, I had a concern about the delivery lead time, what I needed was time sensitive, the live chat was answered quickly and accurately. The delivery turned up as described and the goods were amazingly packed, it was extremely secure.
I highly recommend, I will absolutely use again.
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Answer by vintagewineandport.co.uk
2 days ago
Thank you very much Gary for taking the time to leave us with your five star rating and feedback. Our customer care team are always happy to help where we can!
Kind regards,
Vintage Wine and Port
5 days ago
Verified review
Great choice of port, excellent website
Very informative website. Great choice of drinks, particularly port. I can’t comment on the quality of the product yet as it is an advent calendar. However, the packaging is good and delivery was effective and quick.
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Answer by vintagewineandport.co.uk
3 days ago
Thank you very much for your five star rating and review. We are so pleased to hear that you found our website informative and user friendly! We do hope you enjoy the advent calendar!
Kind regards,
Vintage Wine and Port
27 Aug 2024
Verified review
VWP always have a great range of products for special occasions, and at great prices. We had a small courier issue with one of our deliveries, but they did their best to resolve it for us.
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Answer by vintagewineandport.co.uk
27 Aug 2024
Thank you very much Jeremy for taking the time to leave us with your five star review. We are glad we were able to resolve this matter for you.
Kind regards,
Vintage Wine and Port
29 Aug 2024
Verified review
Excellent service.
Bought my second bottle from them, a 50 year old red for a birthday party. The wine had gone bad, told the company and they offered to send a replacement bottle. Brilliant service.
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Answer by vintagewineandport.co.uk
13 days ago
Hi Ben,
Thank you very much for adding to your review, our customer care team are always happy to help where we can and we are very please that on this occasion we were able to resolve this. We do hope you enjoy the replacement we have selected with our compliments.
Kind regards,
Vintage Wine and Port
8 days ago
Verified review
A delight to deal with
I’ve been purchasing my special ports for around 10 years from VWP. Always my first port of call (forgive the pun). Reliable, trustworthy and a pleasure to deal with.
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Answer by vintagewineandport.co.uk
7 days ago
Thank you very much Carole for taking the time to leave us with your feedback and five star rating! We are so pleased to see a happy returning customer!
Kind regards,
Vintage Wine and Port
8 days ago
Verified review
Nice old fashioned courtesy.
Nice old fashioned courtesy and delivered exactly as promised. The bottle is a gift fora birthday at the end of October, so far too early to comment on its contents.
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Answer by vintagewineandport.co.uk
7 days ago
Thank you very much Trevor for your kind five star rating and review. We are so pleased to hear that you are happy with our services and we hope the recipient enjoys their lovely gift!
Kind regards,
Vintage Wine and Port
13 Aug 2024
Verified review
1974 Red Wine
Item arrived in super quick time (I did pay for next day delivery). Item was beautifully presented and was a fantastic present for my brother's 50th birthday.
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Answer by vintagewineandport.co.uk
13 Aug 2024
Thank you for your five star rating Donna, we are so pleased to hear that you are happy with our services and products. We do hope your brother enjoys his lovely gift!
Kind regards,
Vintage Wine and Port
11 days ago
Verified review
Great range of wines and ports, they had exactly the one I wanted. Quick service and the wines were expertly packed to ensure they arrived in one piece.
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Answer by vintagewineandport.co.uk
9 days ago
Thank you for taking the time to leave us with your five star review, we are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
15 Aug 2024
Verified review
Excellent service, speedy delivery with care, replacing faulty product before despatch and ensuring we had a first class wine, much appreciated
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Answer by vintagewineandport.co.uk
15 Aug 2024
Thank you very much Claire for taking the time to write a five star review! We are so pleased to hear that you found our services to be excellent!
Kind regards,
Vintage Wine and Port
17 Aug 2024
Verified review
ease of website with all the information of all ports . delivery was inside the 3 to 5 days . so in closing hats off to your team . many thanks
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Answer by vintagewineandport.co.uk
22 Aug 2024
Thank you for your five star rating and review. We are happy to hear that you are pleased with our services.
Kind regards,
Vintage Wine and Port
16 Aug 2024
Verified review
Products just as described, gift case lovely.When there were problems with DHL they went above and beyond to sort it out, I can't fault.
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Answer by vintagewineandport.co.uk
22 Aug 2024
Thank you very much Cerynne for taking the time to leave us with your kind review. We are so pleased to hear that you are happy with our products and customer service. Our team are dedicated to helping wherever we can.
Kind regards,
Vintage Wine and Port
20 Aug 2024
Verified review
Very clear web site. Easy to order. Prompt delivery. Very secure packaging. Will continue to order with confidence from this company.
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Answer by vintagewineandport.co.uk
22 Aug 2024
Thank you for taking the time to leave us with your review and five star rating. We are so pleased to hear that you found our website user friendly and you are happy with our services.
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
Great service
Ordering is easy. Delivery is quick. The wine is very well protected and I like the tasting notes sent out with the bottles.
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Answer by vintagewineandport.co.uk
3 days ago
Thank you very much for your five star rating and review, we are so pleased to read that you found our services to be great!
Kind regards,
Vintage Wine and Port
24 Aug 2024
Verified review
All went well thank you
All went well, apart from I got confused by delivery{ invoice!!!!!!! BUT sorted out eventually!!!!!!!!!! Successfully I hope
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Answer by vintagewineandport.co.uk
27 Aug 2024
Thank you for your review and feedback Carol. We can see your order has come through successfully and delivery will be within 5 working days.
Kind regards,
Vintage Wine and Port
24 Aug 2024
Verified review
Fantastic service
The lady I spoke with before making the order was very helpful and the delivery was unbelieveably quick - fantastic service!
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Answer by vintagewineandport.co.uk
27 Aug 2024
Thank you Anna for taking the time to leave us with your kind five star review! We are so pleased to hear that you found our services to be fantastic!
Kind regards,
Vintage Wine and Port
10 days ago
Verified review
helpfull staff
I made a mistake when ordering one quick phone to a very helpfull lady problem solved in a couple of minutes.
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Answer by vintagewineandport.co.uk
9 days ago
Thank you Ian for taking the time to leave us with your five star rating, our customer care team are always happy to assist where we can.
Kind regards,
Vintage Wine and Port
27 Aug 2024
Verified review
100% Recommended
Great choice of products at competitive prices. Fast delivery and very secure packaging. 100% recommended.
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Answer by vintagewineandport.co.uk
27 Aug 2024
Thank you very much Trevor for taking the time to leave us with your five star rating and review!
Kind regards,
Vintage Wine and Port
21 Aug 2024
Verified review
I purchased the tawny port for a gift. It came in a beautiful presentation box and was delivered promptly.
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Answer by vintagewineandport.co.uk
22 Aug 2024
Thank you for your five star review and kind feedback! We do hope the recipient enjoys their lovely gift!
Kind regards,
Vintage Wine and Port
10 days ago
Verified review
Mighty steep price for a bottle of port, even if it is 40 years old.
(Dour or is it Douro Yorkshireman)
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Answer by vintagewineandport.co.uk
9 days ago
Thank you James for taking the time to leave us with your review. We have a vast range of ports and wines to help fit into every budget range, and we also have discount codes available for registered customers. I do hope your friend enjoys their lovely gift!
Kind regards,
Vintage Wine and Port
20 Aug 2024
Verified review
Easy to pick out a particular year and then great choices for each year. Fast delivery also available.
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Answer by vintagewineandport.co.uk
22 Aug 2024
Many thanks Deborah for your five star rating! We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port