vintagewineandport.co.uk

Reviews:

I bought a bottle of 60 year old port as a birthday present for my Dad. I was impressed with the level of detailed product information available of the website, ensuring I knew exactly what I was purchasing and what condition it would arrive in. It arrived very quickly; very carefully packaged, and displayed in a lovely wooden box with enclosed tasting notes. My Dad was delighted with it, and can't wait to crack it open! Great customer service, I would purchase from this vendor again.

I ordered only two bottles of vintage port, the items arrived in good time so no issues there. I opened to inspect the bottles and there was a problem for me… there were no seals on the port so no wax no plastic cover, oddly a tax paid tap on the one bottle. There was a hood res stain on the cork of the one with that familiar smell… Needless to say this was not the condition i had expected, that said there was no issue with returning the items and refund… I wished the conditions of the bottles had been made a lot more visible before the point of sale. I did email, and was told this was expressed in the terms of sale, though i did not see this when i brought my items other that the condition saying - good levels damage on capsule .. what do you think this means, a ripped cap, chipped seal, colour fade, environmental damage … no this time it was exposed cork with seepage… Here is where things can improve with examples and listing the extent of the damage … This was absolutely handled with swift and professional attitude from the company and I have no issues there. I was given a full refund as promised with no hassle so yes I do hold my hands up as it was stated but the condition description needs more work xx