vintagewineandport.co.ukReviews

: 2,337ExcellentCertified

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Contact
Vintage Wine and Port LTD
7-9 Shaftesbury Street, Fordingbridge
SP6 1JF Hampshire
United Kingdom
+44 1425 837177
www.vintagewineandport.co.uk
Trade register
Companies House 06458404
Authorised representative
T Carter

Reviews for vintagewineandport.co.uk

4.86/5.00
Excellent
How is the rating calculated?

781 verified reviews in the last 12 months

5 stars
92 %
4 stars
6 %
3 stars
1 %
2 stars
1 %
1 star
1 %
2,337 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review

5 months ago
Firstly, I bought 2 bottles because the price was so good! Had seen the exact wine on another website for more then double the price. Delivery was quick (2 days) and very secure, easy to track and good communication- was given a date and time of when to expect it. The gift box is beautiful- really high quality, and comes with a gift card which described the vintage which I thought was a lovely tough. Will definitely use again!
Answer by vintagewineandport.co.uk
5 months ago
Thank you very much for your kind five star review and taking the time to leave us with feedback. We are so pleased that everything was to your liking and you found everything up to standard. We look forward to seeing you again in our online shop! Kind regards, Vintage Wine and Port
Read moreShow all positive reviews

the most relevant critical review

3 months ago
No issues with the wine and ordering process. It's just that I paid an extra £10 for express delivery and nearly didn't get the delivery in time for a very important meeting. That's because the order could only be delivered to a physical person over 16 to sign for it. It's only when I reviewed the delivery terms small print that this became apparent. I think company should make it clear from the time of ordering that this will happen. I did specify where to leave it in a safe place on the order instructions if someone wasn't in and this simply got ignored and wine went back to parcelforce depot which is miles away for me, as compared to a load of companies with local pick up options. Previous beer orders have been delivered on my doorstep without any problem.
Answer by vintagewineandport.co.uk
3 months ago
Thank you for your feedback Ashtin. We are sorry to hear that you are unhappy with our courier delivery services. We can confirm that this parcel was dispatched on express shipping and delivery attempted the required day. We do state at the basket stage before checkout to please specify a delivery address where someone will be available to sign for the package, as the item is alcohol. This is also outlined on your confirmation email. We value customer feedback and are always looking for ways to improve our services. Should you have anymore suggestion please feel free to contact us on customercare@vintagewineandport.co.uk We are glad to see from your tracking that your parcel was indeed delivered to you safely the next working day. Kind regards, Vintage Wine and Port
Read moreShow all critical reviews

Read the most relevant positive or most relevant critical review

Positive
Critical
5 months ago
Firstly, I bought 2 bottles because the price was so good! Had seen the exact wine on another website for more then double the price. Delivery was quick (2 days) and very secure, easy to track and good communication- was given a date and time of when to expect it. The gift box is beautiful- really high quality, and comes with a gift card which described the vintage which I thought was a lovely tough. Will definitely use again!
Answer by vintagewineandport.co.uk
5 months ago
Thank you very much for your kind five star review and taking the time to leave us with feedback. We are so pleased that everything was to your liking and you found everything up to standard. We look forward to seeing you again in our online shop! Kind regards, Vintage Wine and Port
Read more
Show all positive reviews
3 months ago
No issues with the wine and ordering process. It's just that I paid an extra £10 for express delivery and nearly didn't get the delivery in time for a very important meeting. That's because the order could only be delivered to a physical person over 16 to sign for it. It's only when I reviewed the delivery terms small print that this became apparent. I think company should make it clear from the time of ordering that this will happen. I did specify where to leave it in a safe place on the order instructions if someone wasn't in and this simply got ignored and wine went back to parcelforce depot which is miles away for me, as compared to a load of companies with local pick up options. Previous beer orders have been delivered on my doorstep without any problem.
Answer by vintagewineandport.co.uk
3 months ago
Thank you for your feedback Ashtin. We are sorry to hear that you are unhappy with our courier delivery services. We can confirm that this parcel was dispatched on express shipping and delivery attempted the required day. We do state at the basket stage before checkout to please specify a delivery address where someone will be available to sign for the package, as the item is alcohol. This is also outlined on your confirmation email. We value customer feedback and are always looking for ways to improve our services. Should you have anymore suggestion please feel free to contact us on customercare@vintagewineandport.co.uk We are glad to see from your tracking that your parcel was indeed delivered to you safely the next working day. Kind regards, Vintage Wine and Port
Read more
Show all critical reviews

What other customers say about their experience with vintagewineandport.co.uk

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1 month ago
Always faultless,packaging the best irrespective of how much the bottle cost and great fun trying the clearance wines sometimes sublime sometimes not so much but I enjoy the chance to try and own bottles ordinarily too expensive for me and I'm still grateful for the chateau dyquem where I think I got a bit lucky 😊
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
1 month ago
Thank you Nigel, it is always a pleasure to see happy returning customers! Kind regards, Vintage Wine and Port
 helpful 
15 days ago
Provided excellent customer service in getting a wedding gift that was both personal to the couple's special dates, their tastes, and also fitted the budget. Excellent knowledge on each vintages.
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
12 days ago
Thank you Caroline, it was a pleasure to be able to assist you in your search for a lovely gift! We do hope the couple enjoy! Kind regards, Vintage Wine and Port
 helpful 
11 days ago
Beautifully presented Port in a luxury presentation box. Husband loves the port and the tasting notes were spot on.
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
10 days ago
Thank you very much for your kind five star review, we are so pleased to hear that your husband enjoyed his gift! Kind regards, Vintage Wine and Port
 helpful 
9 days ago
Excellent and unrivalled range of products, easy to navigate site, eady to order and prompt dispatch
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
8 days ago
Thank you Adrian for taking the time to leave us with such a kind five star review. We are so pleased to hear that you are happy with our website and ordering processes and delivery services! Kind regards, Vintage Wine and Port
 helpful 
1 month ago
Easy to find a suitable product on the website; prompt delivery in secure packaging.
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
1 month ago
Thank you very much for taking the time to leave us with a review, we are very pleased that you found what you were looking for! Kind regards, Vintage Wine and Port
 helpful 
5 days ago
Easy to navigate the site. Delivered the wine excellent packaging no breakage.
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
4 days ago
Thank you Susan, we are so pleased to hear that you found our website to be user friendly and that your wine arrived with you safely! Kind regards, Vintage Wine and Port
 helpful 
12 days ago
The range was excellent and the packaging and delivery was fast and efficient
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
12 days ago
Thank you for taking the time to leave us with a review Elizabeth. We are so pleased that you are happy with our services and range of products. Kind regards, Vintage Wine and Port
 helpful 
12 days ago
Ordered bottle for a special birthday, arrived quickly and in good condition.
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
11 days ago
Thank you Chris, for taking the time to leave is with a kind five star review. We do hope the recipient enjoys their gift. Kind regards, Vintage Wine and Port
 helpful 
20 days ago
Repeat customer. Excellent selection. Outstanding guarantee. Fast delivery.
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
17 days ago
Thank you! We are are always pleased to see a happy returning customer! Kind regards, Vintage Wine and Port
 helpful 
18 days ago
Easy to navigate website, great choice, found just what I was looking for!
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
17 days ago
Thank you Sara, for taking the time to leave us with a five star review. We are very pleased to hear that you found what you were looking for with us! Kind regards, Vintage Wine and Port
 helpful 
16 days ago
packaging was excellent - as was communication regarding delivery
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
15 days ago
Thank you for your five star rating and review. We are very pleased to hear that you found our services to be excellent! Kind regards, Vintage Wine and Port
 helpful 
1 month ago
Very well packaged, great delivery and would recommend highly
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
1 month ago
Thank you very much for your kind feedback and five star review! Kind regards, Vintage Wine and Port
 helpful 
7 days ago
Wim D. from Heusden - Belgien
Friendly people ! Wine arrived VERY well packed !
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
5 days ago
Thank you for your five star rating and taking the time to leave us a review Wim. Our customer care team are always happy to assist, and our packing team are very diligent to ensure all parcels arrive safely! Kind regards, Vintage Wine and Port
 helpful 
11 days ago
nice range of wines and quick delivery.thank you!
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
11 days ago
Thank you Sorin, for your five star rating and review. We are very pleased that you are happy with our products and services. Kind regards, Vintage Wine and Port
 helpful 
23 days ago
Great range of products at reasonable prices.
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
22 days ago
Thank you for your five star review, we do hope to see you again soon in our online shop! Kind regards, Vintage Wine and Port
 helpful 
9 days ago
Joan S. from Taunton
Excellent service.Very prompt delivery.
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
9 days ago
Thank you Joan for your five star rating! We are very pleased that you found our services to be excellent. Kind regards, Vintage Wine and Port
 helpful 
23 days ago
Service and selection is excellent.
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
22 days ago
Thank you very much for your five star review. We are very pleased to hear that you found our services to be excellent. Kind regards, Vintage Wine and Port
 helpful 
2 days ago
Product arrived safe and sound
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
Yesterday
Thank you for taking the time to leave us with a five star review. We are so pleased to hear that you are happy with our services! We do hope you enjoy your order. Kind regards, Vintage Wine and Port
 helpful 
1 month ago
Fast delivery great products
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
1 month ago
Thank you for your five star review, we are very pleased that you found our products and delivery services to be great! Kind regards, Vintage Wine and Port
 helpful 
18 days ago
Neil C. from Maidstone
Excellent service as always.
 helpful 
 Verified review|
Answer by vintagewineandport.co.uk
17 days ago
Thank you Neil, for your five star review. We are always happy to see a returning customer! Kind regards, Vintage Wine and Port
 helpful 

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Verified Reviews:

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Reviews for vintagewineandport.co.uk

4.86/5.00
Excellent
How is the rating calculated?

781 verified reviews in the last 12 months

5 stars
92 %
4 stars
6 %
3 stars
1 %
2 stars
1 %
1 star
1 %
2,337 total reviews

Trustmark for vintagewineandport.co.uk

Status:
Valid
updated on: 21/05/2022
certified since: 20/03/2014
vintagewineandport.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At vintagewineandport.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more

vintagewineandport.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At vintagewineandport.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more

What does the trustmark mean?

Details about vintagewineandport.co.uk

Contact
Vintage Wine and Port LTD
7-9 Shaftesbury Street, Fordingbridge
SP6 1JF Hampshire
United Kingdom
+44 1425 837177
www.vintagewineandport.co.uk
Trade register
Companies House 06458404
Authorised representative
T Carter
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