Excellent web site and service from Vinissimus. Will order more.
Van delivery rang the doorbell, I raced down 4 flights of stairs and found the van driving off....the wine had been left on the doorstep...so one star off for the van driver.
4 days ago
Service and wines excellent. Very well packaged. UPS just left the box outside the front door. No ring on bell. No text. No email. Only knew it had been delivered because you sent me this survey.
Not Vinimissimus’ fault - delivery delay, and 1 bottle missing (appears to have been smashed in transit).
6 days ago
Received 2 boxes. Box of 6 bottles no problem. box of 12 bottles held together by tape, so wet the cardboard tore. Delivery man ran off rather than answer questions, said it was like that when he got it on the van. I got mine, but somewhere there is a burst case, that leaked into my delivery.
7 days ago
Fast service. Very professional and friendly UPS driver
7 days ago
As Always order delivery on time and no problems tracking progress A1
As ever, excellent service. On this occasion, I decided to add more wine to my order, so I talked to someone in Customer Services, who simply added the extra bottles, and confirmed a reduced delivery cost due to my order going beyond the threshold. Thankyou
Not sure what has gone wrong here - I ordered 6 bottles of Hidalgo Amontillado, Napoleon, but you sent have two of these and 4 bottles of Hidalgo Oloroso Faron. I've had one bottle of this sent by mistake before - perhaps it gets stored in the wrong place? As it's a sticky dessert wine, it's no use to us for normal daily drinking, and only suitable for cooking.
Hi, I am disappointed with one of my wines. Chateau Martet is listed on your website as being 12.5 degrees alcohol, on the label of the wines I received it is 15 degrees alcohol. If your website had listed the correct alcohol level for the wine I would not have bought it as this is too high for a table wine. It is more the alcohol level of a light sherry. Many wines are too high in alcohol now.
It was a two box delivery. One box arrived on Wednesday and the 2nd box arrived on Thursday, very badly damaged and taped up. Luckily no bottles inside were damaged. Goods and customer service from Vinissimus excellent as always.