Having had minor difficulties with previous orders I was vey impressed with the service on this occasion.
The order was taken and I was advised they did not have the full quantity of one of my order, I could substitute a different year, have an alternative, or cancel that part of the order, I accepted the alternative year.
I was given a likely delivery timescale and placed the order.
The order arrived safely three days after the earliest and a week before the latest advised date.
I checked the wine and all was as ordered and in good condition.
I was very pleased with the service and will be ordering again.
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the most relevant critical review
4 months ago
It would be helpful to have realistic delivery times on the website. There was nothing to say that there are only twice weekly shipments from Barcelona. I ordered 6 wines, 10 days before I was due to present them at a meeting of our wine group, and they did not arrive in time. I had to find 6 other wines from a related geographical area in a short timeframe. I now have the 6 Vinissimus wines which I will present at a meeting in June. On the positive side, the packaging was very robust.
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5 days ago
I like the range of wines. The brexshit teething issues seem resolved now and the orders are arriving in a reasonable timeframe. I buy mostly organic Spanish wines which are difficult to buy in Scotland. I would commend the supplier to others. Only slight issue is the tracking numbers are from the UK end, so the shipping from Spain is a mystery. But when I did have a problem on an earlier order it was resolved entirely to my satisfaction.
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5 days ago
Keenly priced wines, delivered from mainland Europe to the U.K. Wish delivery was slightly quicker, but small issue given the selection and ease of use of website. Customer Service was also excellent.
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Yesterday
Nothing really to add. Lovely wine. I know the cost of p&p is astronomical these days, making the order a little dear, but what can one do? Maybe come and live in Italy, now there's a though!?
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4 days ago
It's my sister's and girlfriend's favourite sherry - but a tad more expensive than in Malaga (import duty, carriage etc.)
It would be good to buy 1L bottles if at all possible
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16 days ago
Quick delivery, excellent communication every step of the way to let us know where our Prosecco order was and delivery details.
Well packaged, absolutely perfect service
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5 days ago
Brilliant customer service. One of the products I wanted wasn’t available but I was offered a choice of similar wines to choose from which saved me a lot of time.
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10 days ago
The web site is very easy to use and to search for products. The wine arrived on time and was packaged to withstand the rough and tough of courier delivery.
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