Certificate for millesima.co.uk

No. X68A9CC4E01679D220EFF1EA44D05C9DD
 

Approved on
13/07/2018
Valid until
12/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for millesima.co.uk



Excellent

4.61/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 68 Trusted Shops reviews collected in the last 12 months.
In total, millesima.co.uk has already collected 108 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/09/2019
Date of order
13/08/2019
20/09/2019
Excellent product and a very helpful team .Rather a nuisance to have to wait in for the delivery - with excellent packaging minimal chance of a breakage .
4.67
Excellent

Date of publication
13/09/2019
Date of order
12/08/2019
13/09/2019
Amazing Champagne and excellent customer service Will definitely be using their services again.
5.00
Excellent

Date of publication
13/09/2019
Date of order
08/08/2019
13/09/2019
Delivery was slower than expected, no tracking of purchase, apart from that no issues.
4.33
Good

Date of publication
31/08/2019
Date of order
31/08/2019
31/08/2019
Excellent follow up
5.00
Excellent

Date of publication
29/08/2019
Date of order
27/07/2019
29/08/2019
Very good
5.00
Excellent

Date of publication
26/08/2019
Date of order
22/07/2019
26/08/2019
Philippine DUNOYER was most helpful but not all en primeur wines were available
4.67
Excellent

Date of publication
24/08/2019
Date of order
19/07/2019
24/08/2019
Very efficient
4.00
Good

Date of publication
23/08/2019
Date of order
15/07/2019
23/08/2019
Very helpful customer service.
5.00
Excellent

Date of publication
09/08/2019
Date of order
19/06/2019
09/08/2019
always replied to my various questions and were just very helpful pity we are not the team doing Brexit as I am sure they would fix it
5.00
Excellent

Date of publication
08/08/2019
Date of order
03/07/2019
08/08/2019
The team were absolutely amazing from ordering to delivery I'd definitely order from them again
5.00
Excellent

Date of publication
08/08/2019
Date of order
03/07/2019
08/08/2019
Excellent experience and very professional to deal with
5.00
Excellent

Date of publication
07/08/2019
Date of order
01/07/2019
07/08/2019
Excellent choice, easy to use website, friendly efficient delivery
5.00
Excellent

Date of publication
03/08/2019
Date of order
29/06/2019
03/08/2019
Proper wine and proper services provided for purchase, storage and delivery
4.67
Excellent

Date of publication
02/08/2019
Date of order
27/06/2019
02/08/2019
As described and delivered on time to two different addresses. Excellent communication
5.00
Excellent

Date of publication
02/08/2019
Date of order
02/07/2019
02/08/2019
Excellent
5.00
Excellent

Date of publication
23/07/2019
Date of order
14/06/2019
23/07/2019
Excellent product at a reasonable price
5.00
Excellent

Date of publication
19/07/2019
Date of order
12/06/2019
19/07/2019
Amazing wine and very helpful on the phone
5.00
Excellent

Date of publication
19/07/2019
Date of order
17/06/2019
19/07/2019
Great service
5.00
Excellent

Date of publication
28/06/2019
Date of order
21/05/2019
28/06/2019
All round excellent service
5.00
Excellent

Date of publication
19/06/2019
Date of order
13/02/2019
19/06/2019
Ordered in February. Chased repeatedly and was fobbed off and then ignored.

Contacted me in June saying there was a problem with the delivery and would I like them to deliver next week.

Appalling service
1.00
Very Poor

Date of publication
06/06/2019
Date of order
25/04/2019
06/06/2019
Good overall performance
4.67
Excellent

Date of publication
25/04/2019
Date of order
01/03/2019
25/04/2019
Excellent and prompt service.
5.00
Excellent

Date of publication
19/04/2019
Date of order
12/03/2019
19/04/2019
Appalling delivery service
1.67
Poor

Date of publication
08/04/2019
Date of order
05/03/2019
08/04/2019
Excellent service
5.00
Excellent

Date of publication
08/04/2019
Date of order
27/02/2019
08/04/2019
All very slick . Gives the customer a feeling of dealing with a caring business. Delivery information supplied could be marginally improved as the description of having been collected by...date’ is a tad imprecise.
4.67
Excellent

Date of publication
08/04/2019
Date of order
03/07/2017
08/04/2019
Some disappointing wines, Morgon with wax bottle tops for example.

Prices a little on the high side, Taitinger brut for example.
4.00
Good

Date of publication
08/04/2019
Date of order
29/05/2017
08/04/2019
All ok.
5.00
Excellent

Date of publication
01/04/2019
Date of order
23/05/2018
01/04/2019
Experienced problems with communication. Had to chase for goods to be delivered to LCB Tilbury. Received delivery confirmation from Palletways that goods were delivered to Vinotheke.
Goods were not delivered with EAD customs documents.
Currently waiting for EAD documents to forward to LCB Tilbury for verification.
2.33
Poor

Date of publication
01/04/2019
Date of order
03/04/2018
01/04/2019
Very inflexible & uncompromising delivery within UK. And delivery driver refused to bring one case upstairs to the flat Will not be ordering again
2.67
Fair

Date of publication
26/03/2019
Date of order
24/08/2018
26/03/2019
The case was broken when it arrived but thankfully the outside seal kept everything together. The guy that delivered it thought it was tiles So they probably didn’t handle it with too much care
4.33
Good

Date of publication
26/03/2019
Date of order
18/02/2019
26/03/2019
Always reliable
5.00
Excellent

Date of publication
25/03/2019
Date of order
30/05/2017
25/03/2019
Excellent service and product range. Would definitely use them again.
5.00
Excellent

Date of publication
25/03/2019
Date of order
24/11/2017
25/03/2019
Customer information on delivery could be slicker.
4.00
Good

Date of publication
25/03/2019
Date of order
08/03/2018
25/03/2019
Great service and communication prices very competitive
5.00
Excellent

Date of publication
01/03/2019
Date of order
29/05/2017
01/03/2019
Superb not much else to say
5.00
Excellent

Date of publication
01/03/2019
Date of order
02/06/2017
01/03/2019
excellent in all aspects
5.00
Excellent

Date of publication
08/02/2019
Date of order
07/01/2019
08/02/2019
excellent
5.00
Excellent

Date of publication
07/02/2019
Date of order
03/01/2019
07/02/2019
Would be 5 stars if the delivery company were prepared to walk up stairs.
4.00
Good

Date of publication
07/02/2019
Date of order
29/12/2018
07/02/2019
Efficient. Fast. Caring
5.00
Excellent

Date of publication
16/01/2019
Date of order
10/12/2018
16/01/2019
Well organised Company providing good service.
4.67
Excellent

millesima.co.uk

millesima.co.uk was certified by Trusted Shops on 13/07/2018.

Contact
87 quai de Paludate
33000 Bordeaux
France
Tel: 0800 917 0352
free phone number
imiossec@millesima.com
millesima.co.uk
Owner
MILLESIMA SA
87 quai de Paludate
33000 Bordeaux
France
Trade register
Tribunal de Commerce de BORDEAUX 327299830
Authorized representative
Fabrice Bernard
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with millesima.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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