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Review summary
Customers consistently praise the secure, careful, and professional packaging, and highlight the fast and reliable delivery. The quality and freshness of products receive high praise, with many appreciating the authentic taste and wide selection of Polish products available. Customer service is described as helpful, responsive, and honest, with prompt refunds and clear communication. Several customers also find the website easy to use. Some concerns are noted about occasional excess packaging materials or rare incidents of damage. A few customers mention product prices as an area for improvement, and some would like an even broader range of options. Additionally, there are mixed opinions about the website, with some users finding its design outdated, experiencing slow performance, or noticing missing features.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsuk.foodplu.eu
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Verified
I am not polish,but like polish products,meat,cheese and dumplings etc.I came across food plus online.The website is wonderful,great selection of products and quality.The prices are very compatible.The delivery was very quick, everything was really good wrapped and without damage.Thank you to the Food plus team for your great service
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
Very good online store with very fast delivery to Northern Ireland.The package was very professionally packaged in thermal packaging.After two days on the road, the ice packs had not yet completely thawed.I received the products in perfect condition.Thank you very much for your good job.I will definitely shop with you in the future and highly recommend your store to everyone.
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
The meats are absolutely lovely great flavours delivery very good even when communicating by email with them because use by dates were not on some of them they got back to me in under 2 hours I thought was really good what I would like them to do is either on their website or by putting a note in with your order weather you can freeze any of the meats that you have just bought just a minor thing but would be most useful to me…….
Reply from uk.foodplu.eu
Thank you for your valuable suggestion regarding information about whether the meat can be frozen. We’re delighted that you appreciate both the quality of our products and the service provided by our team.
Verified
Duzo produktiw do wyboru , czesto zmieniajoce sie oferty ktore trafiajo do kazdego klijenta .Latwosc zamowienia I opcje dostaw .Paczki zawsze dokladnie zapakowane , wszystko zawsze jest w doskonalym stanie I swieze . Zamawiam juz od Food Plus juz ponadad 3 lata I jestem niezmiernie zachwycona jet to moj ulubiony sklep Internetowy polskich produktow .Goroco polecam!!!!
Reply from uk.foodplu.eu
Dziękujemy za pozytywną opinię. Zapraszamy do ponownych zakupów :)
Verified
Only reason for 4 stars, not 5 is the fact that minimum order is 49£. I would order more offten if minimum amount would be smaller. + Delivery is 9£ so where is problem to send items worth only 25 or 30? After all everything was packed very well. Expire dates was good.
Reply from uk.foodplu.eu
Thank you for your review and for appreciating the quality of our packaging and the use-by dates of our products.
We understand that the minimum order value may feel limiting. The £49 minimum reflects the costs involved in picking, packing and delivering orders.
It’s also worth remembering that you can qualify for free delivery. This is available on orders over £99, or when you add one of the products included in our current free delivery promotion to your basket. You can find full details and the list of promotional products on our homepage.
We hope these options will make your future orders even better value. Thank you for shopping with us, and we hope to see you again soon! ❤️
Verified
DPD delivered the package one day later.I was a little worried because the weather was very hot.But when I opened the package, everything was cool, well packaged, and fresh.Thank you for your great work.
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
Excellent service, highly recommended.
I received my order in perfect condition, no missing items, no substitutes (as requested), and by a friendly driver in good time.
All the items were exactly as described and had a very good shelf life.
FOOD plus also has an excellent customer service, friendly, efficient and helpful.
Highly recommended - Five Star ⭐⭐⭐⭐⭐
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
Very quick delivery and lot's of polish food in the shop what is really good coz I can't walk after my car accident to do shopping so it's very helpful
Reply from uk.foodplu.eu
Thank you for your positive feedback :)
Verified
Honest supplier of hard to find European goods
Items well packed and in perfect condition. Very good shelf life dates. Delivered on time by a friendly, helpful and efficient driver. My order was missing 1 item and I was refunded without having to ask or pursue the matter. Very nice to deal with a reliable, honest supplier. Highly recommended and I will be buying again.
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
Good, fast service. Products delivered on a specified time. Polish speaking service when needed.
Verified
Very good choise of products , good quality and delivered on time . Everything very well packed and protected inside the outer box so it arrives in good shape in spite of what the couriers do to it.
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
If I could give you 10 stars, I would. Because everything was perfect, as always. Thank you.
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
PODOBAŁO MI SIĘ WSZYSTKO.PAKOWANIE ,SZYBKA DOSTAWA I PYSZNE PRODUKTY
Reply from uk.foodplu.eu
Dziękujemy za pozytywną opinię. Zapraszamy do ponownych zakupów :)
Verified
The order comes really quickly after being placed. It’s all very well packed in ice. Brilliant service. Thank you so much!
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
To jest bardzo fajny polaki sklep this is verry good polish shop
Reply from uk.foodplu.eu
Dziękujemy za pozytywną opinię. Zapraszamy do ponownych zakupów :)
Verified
In my opinion, products are not updated properly on the website.
All the problems, which I would like to say about our related to your website.
It seems that it has been made on some old engine.
It’s frustrating when you must login each time when I’m coming to the website. The website of the shop not remembering your login details.
I’ve also noticed that the website is very slow when you start to add the products to the basket.
It would be better if you could add the products by clicking on them straight from your last order
Reply from uk.foodplu.eu
Thank you for your suggestions regarding the website. We will forward them to our technical department. Please note that you can save your password when logging in. When you try to log in again, simply start typing your login name and the saved password will appear. Best regards.
Verified
Packed with care as always. Quick delivery.
Verified
Opinia
Wszystko bylo dobrze opakowane, produkty dobrej jakości, dostawa na czas, napewno jeszcze nie raz zrobie zakupy. Polecam 👌👍
Reply from uk.foodplu.eu
Dziękujemy za pozytywną opinię. Zapraszamy do ponownych zakupów :)
Verified
Very happy with my order. Packed securely. Fresh food. I will be back.
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
Great service from start to finish!
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
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uk.foodplu.eu
- uk.foodplus.eu
- info@foodplus.uk
- Rotherham, GBR
About
uk.foodplu.eu
Najwyższej jakości produkty od Polskich lokalnych dostawców. Świeże wędliny i nabiał, warzywa i owoce, dania gotowe a także kosmetyki i chemia. Ogromny wybór asortymentu, nie tylko z Polski, ale też z...
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