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Review summary
Customers overwhelmingly praise the high quality and craftsmanship of the products. Many also highlight the beautiful colors, attractive designs, and the wide selection available. The wide range of product choices is frequently mentioned as a positive aspect. Customer service is described as fantastic, prompt, and supportive. Prompt, efficient, and reliable delivery is also commonly noted. A few customers mention courier-related issues impacting their delivery experience.
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The delivery was smooth and fast. The product excellent quality
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Les problèmes de me livraison.
Les problèmes de me livrer ma commande est plutôt le problème de UPS. Ça a duré une journée extra et la livraison ne s'est pas passé comme on a annocé! 👎🏼
Reply from www.le-jacquard-francais.com
Chère Madame,
Nous vous remercions d’avoir pris le temps de partager votre expérience.Nous accordons une attention toute particulière à chaque retour de nos clientes, et c’est avec regret que nous prenons connaissance de votre déception.Nous allons faire suivre votre message à notre service logistique.
Sincèrement,
Le Jacquard Français
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The tablecloth was nicely presented in a box and had a large gift bag.
However another huge bag was sent for the smaller items. I wish it was a smaller ( medium) size, relevant to the content.
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Beautiful tablecloth arrived promptly to the UK. Very impressed with delivery. Quality, obviously, is second to none 😊
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Festin placemats
I got a lot of tracking info. The package arrived safe.
The fabric transported me to the medieval times where fabric were vivid, hand-wowen, and without any synthetics.
It was a luxury experience.
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Great Quality at a Reduced Price
I really like the quality, the prompt delivery, and the reliability of the service. The tablecloth was described as cranberry, but it’s actually more of an orange shade. I’m not terribly disappointed, though. I’ll be able to create a beautiful table setting with it next autumn.
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I’m delighted with my tablecloth the quality is excellent and the colours and jacquard weave are beautiful. I have purchased several items and have always been delighted, they are always packaged with care and arrive quickly.
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I ordered two tea towls on the 10th July and still waiting for delivery and haven't heard back from you or the delivery company and its now 10 days? Really.......
Reply from www.le-jacquard-francais.com
Dear customer, We have contacted our shipping carrier, FedEx, and have been informed that your package is scheduled for delivery tomorrow, July 24, 2026.
We sincerely apologize for the delay and appreciate your patience and understanding.
Best regards
Le Jacquard Français
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Absolutely beautiful quality table linens. Very efficient shipping and can highly recommend.
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Très contente de ma commande.
Beau tissu ,belle couleur .
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The quality of the tablecloths and timely delivery. Thank you!
