Certificate for wetroomsdesign.co.uk

No. XAB9FD4BC13C882DD6D1EC1E31FC9F44C
 

Approved on
18/05/2015
Valid until
17/05/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for wetroomsdesign.co.uk



Excellent

4.64/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 335 Trusted Shops reviews collected in the last 12 months.
In total, wetroomsdesign.co.uk has already collected 863 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/06/2019
Date of order
17/06/2019
17/06/2019
Arrived Prompt, genuine quality.
5.00
Excellent

Date of publication
17/06/2019
Date of order
17/06/2019
17/06/2019
Good website. Good service. Top marks
5.00
Excellent

Date of publication
17/06/2019
Date of order
17/06/2019
17/06/2019
Unit was delivered so quickly and is installed and working well
4.67
Excellent

Date of publication
17/06/2019
Date of order
17/06/2019
17/06/2019
Never heard of the company before but I ordered them anyway. I’m so glad I did the parcels basically came the next day, well packaged, fully tracked and given an hour delivery slot. I can differently 100 recommend this company and will be using again
5.00
Excellent

Date of publication
17/06/2019
Date of order
17/06/2019
17/06/2019
Great service. Good communication. Delivered in two days.
4.00
Good

Date of publication
14/06/2019
Date of order
14/06/2019
14/06/2019
Fantastic service from start to finish. They answer all questions quickly and thoroughly and dont charge shipping costs, unlike their competitors.
5.00
Excellent

Date of publication
14/06/2019
Date of order
14/06/2019
14/06/2019
Thank you for a great service
4.67
Excellent

Date of publication
13/06/2019
Date of order
13/06/2019
13/06/2019
Would recommend
4.33
Good

Date of publication
12/06/2019
Date of order
12/06/2019
12/06/2019
Quick shipment and reply to customer questions rapidly. Fully recommended
5.00
Excellent

Date of publication
12/06/2019
Date of order
12/06/2019
12/06/2019
Right price, right on time as previously
5.00
Excellent

Date of publication
10/06/2019
Date of order
08/05/2019
10/06/2019
I used wetrooms design in the past and Ill use them again in my projects .always reliable and on time .Thanks
5.00
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
This is the best product you can buy for someone who is challenged by steps or getting in and out of bathtubs. I would recommend this company to anyone.
5.00
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
should arrive sooner, but fortunately I wasn't arranged with a worker for the installation
3.67
Good

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
Fast shipping and great support. Thank you
4.67
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
My order arrived yesterday. I'm happy with the order
4.67
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
Very efficient
4.00
Good

Date of publication
04/06/2019
Date of order
04/06/2019
04/06/2019
I need better assembly instructions. the video will be the answer.
3.67
Good

Date of publication
04/06/2019
Date of order
04/06/2019
04/06/2019
Good product at a good price will buy again
4.67
Excellent

Date of publication
04/06/2019
Date of order
04/06/2019
04/06/2019
Good communication and shipping
4.00
Good

Date of publication
30/05/2019
Date of order
30/05/2019
30/05/2019
Excellent service and helpful staff. Would certainly use again if required and recommend to friends and family.
5.00
Excellent

Date of publication
30/05/2019
Date of order
30/05/2019
30/05/2019
Our order was very efficiently dealt with and the product was of good standard
4.33
Good

Date of publication
29/05/2019
Date of order
29/05/2019
29/05/2019
Lovely shower, looks great and a very competitive price.
4.67
Excellent

Date of publication
29/05/2019
Date of order
29/05/2019
29/05/2019
I am regular costumer and products and service are top class each time.
5.00
Excellent

Date of publication
29/05/2019
Date of order
29/05/2019
29/05/2019
They didn't have a shower tray of the thickness I needed but agreed to provide a thicker one at a cheaper price. Very helpful staff, thanks
4.00
Good

Date of publication
28/05/2019
Date of order
28/05/2019
28/05/2019
Great product wouldn’t use anything else
5.00
Excellent

Date of publication
22/05/2019
Date of order
22/05/2019
22/05/2019
My item was not available on delivery the next day, but they called to offer another available size. Problem solved quickly and without fuss.
4.00
Good

Date of publication
22/05/2019
Date of order
22/05/2019
22/05/2019
Correct advice on website for which part needed. Very good experience with this company
5.00
Excellent

Date of publication
22/05/2019
Date of order
22/05/2019
22/05/2019
Excellent service Would recommend to anyone
4.00
Good

Date of publication
22/05/2019
Date of order
22/05/2019
22/05/2019
Prompt, efficient service.
Very understanding and helpful when I needed to return what I had bought. (I had chosen an unsuitable product) Exchanged it for what I needed at my request.
4.33
Good

Date of publication
22/05/2019
Date of order
22/05/2019
22/05/2019
ITEM I WANTED WAS IN STOCK , WEBSITE WAS CLEAR TO FOLLOW.
WOULD RECOMMEND
5.00
Excellent

Date of publication
21/05/2019
Date of order
21/05/2019
21/05/2019
The response from your staff was pleasant, cordial and friendly.
5.00
Excellent

Date of publication
21/05/2019
Date of order
21/05/2019
21/05/2019
Found the right product quickly and easily on the website.
4.00
Good

Date of publication
21/05/2019
Date of order
21/05/2019
21/05/2019
Perfect for our shower room. Elegant design and easy installation
4.00
Good

Date of publication
20/05/2019
Date of order
06/05/2019
20/05/2019
THE WEBSITE SAYS NEXT DAY DELIVERY WITHOUT ANY EXCLUSIONS. WE ORDERED A SHOWER TRAY FOR DELIVERY IN THE NEXT COUPLE OF DAYS. WE RECEIVED AN EMAIL WITH THE TRACKING DETAILS WHICH SAID THE ORDER WOULD NOT ARRIVE FOR ANOTHER 10 DAYS. WE HAD TO PUT OFF OUR TILER AND PLUMBER AND WHEN THE ITEM ARRIVED THE WASTE WAS MISSING. THIS COMPANY USED FALSE INFORMATION TO GET US TO PLACE AN ORDER.
1.00
Very Poor

wetroomsdesign.co.uk replies: 21/05/2019
Dear Trevor, Because of recent busy period on our store we did not manage to restock everything in time and we had to deliver product ordered by yourself from our alternative warehouse, which took 5 days instead of arriving on the following day. Waste and cover were shipped in separate packages to make sure everything will be delivered intact. Apologies for inconvenience

Date of publication
20/05/2019
Date of order
20/05/2019
20/05/2019
Excellent unbiassed service
5.00
Excellent

Date of publication
20/05/2019
Date of order
20/05/2019
20/05/2019
Received exactly what I ordered and promptly.
4.00
Good

Date of publication
17/05/2019
Date of order
17/05/2019
17/05/2019
Received everything on time. Thanks
5.00
Excellent

Date of publication
17/05/2019
Date of order
17/05/2019
17/05/2019
Best price I found and would not hesitate to recommend. Thank you guys
5.00
Excellent

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
Excellent shower tray. I will definitely come back to them when needed
5.00
Excellent

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
my order should have arrived faster
3.33
Fair

wetroomsdesign.co.uk customer reviews

wetroomsdesign.co.uk

linear shower drains, wet room kit shower trays

wetroomsdesign.co.uk was certified by Trusted Shops on 18/05/2015.

Quality Wet Room Designs We understand how important a quality wet room is for you and your family. Based in Rotherham, we specialise in supplying households across England and Europe with reliable, innovative wet room designs and drainage solutions you can be proud of. With years of online sales in wet room designs and wet room kits behind us, our dedicated, expert team are fully capable of answering any questions you may have.

Contact
Unit 12H, Lidget Lane Ind. Est. , Albion Drive
S63 0BA Thurnscoe
United Kingdom
Tel: 2071930953
shop@wetroomsdesign.co.uk
wetroomsdesign.co.uk
Owner
Wetrooms Design LTD
Unit 12H, Lidget Lane Ind. Est. , Albion Drive
S63 0BA Thurnscoe
United Kingdom
Trade register
Companies House 09351345
Authorized representative
Tomasz Kloska
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with wetroomsdesign.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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