Wetrooms Design

Reviews:

The customer service was excellent. Zach advised me what I needed to buy to fix a leak from my shower. He was extremely helpful, offering to speak to my plumber if needed. Thanks very much Zach

I’d love to come back next time. I’m not a professional, so the help I received from the customerr service team was really useful.

I was lucky enough to come across some excellent specialists who, during our conversation, gave me quick and clear advice on which product to choose. I’ll be happy to return in the future.

Ordered a shower tray and insert, wrong insert sent as the other one was not in stock, I was not made aware of this and a plain one was sent. All the other patterns were in stock, why I was not made aware of this baffles me especially as you contacted me to state the tray I wanted was not in stock and had to pick an alternative. Also still waiting for the partial refund. Also the actual product itself is basically covered foam, this costing £700-£800 is extortionate!!!!

My family and I was very pleased with your service,and the staff who dealt with us were totally professional.

I had a very pleasant experience shopping with your company; there’s quite a wide selection overall, and now that I’ve got the product in my hands, it feels sturdy. We’ll see how it goes over time, but I reckon it’ll be fine :)

Straightforward to install, and the results are stunning

kept me informed about the delivery which came quicker than expected. Item was well packed.

Service is amazing and fast, product is very good, instructions is clear and useful. Thank you.

Have been dealing with them for several years. 90% of the time they have been great, on a few occasions I’ve been let down with meeting my delivery requirements. Zach in sales is brilliant, the despatch department has let him down on a few occasions.

Didnt have product in stock but was sent straight to me from supplier great service arrived as quick as from themselves.

Never again i have used the company on a number of occasions and spent a fer bit of money with them However my last 3 orders have all been very problematic They have taken the orders and payment and for next day delivery the a day or 2 later email to say items out of stock and they will ship from manufacturer 4 to 6 days no 10 to twelve days what happened to next day delivery something has been lost in translation or in transit not sure witch One order even had bits missing so ended up having to wait even longer best bit box was damaged on delivery but the missing bit were not in it in the first place 👍 So 3 jobs delayed 3 not so happy clients False advertisements and broken promises selling stock they don't have and promising delivery dates knowing they can't deliver I'm currently waiting on a next day delivery 9 days init will be 10 days tomorrow and no updates Job on hold my work schedule all over the place for the third time because of this company Take your money then piss you around My advice is go elsewhere i will be in the future Dreadful service AW Bradfield AWB SERVICES

Overall great quality and experience.

Having used the gold drain for a few months now, I can say that it looks set to be of really good quality. Nothing has gone wrong with it yet, and the colour is still holding up.

Professional service.

That configurator is a really handy tool. It allowed me to tailor the shower tray to my bathroom design without having to go to the trouble of cutting it to size and so on.

Great service from Zach, fast to respond and organised fast shipping. 5 star.

Happy with my purchase, will recommend .