Review summary
Customers consistently praise the fast and timely delivery of their orders, the high quality, durability, and aesthetics of the products, as well as the wide selection available to suit various needs and preferences. The ordering process is frequently described as straightforward, and many appreciate the easy installation of products. Additionally, customer service is widely recognized for being helpful, responsive, and friendly, especially when assisting with order issues and product selection. Some customers report significant shipping delays, and several express frustration with products being listed as in stock when they are actually unavailable, leading to order complications and further delays.
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How Trusted Shops prevents fake reviewsReviewsWetrooms Design
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Verified
I was lucky enough to come across some excellent specialists who, during our conversation, gave me quick and clear advice on which product to choose. I’ll be happy to return in the future.
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A wide selection and good quality
I had a very pleasant experience shopping with your company; there’s quite a wide selection overall, and now that I’ve got the product in my hands, it feels sturdy. We’ll see how it goes over time, but I reckon it’ll be fine :)
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Have been dealing with them for several years. 90% of the time they have been great, on a few occasions I’ve been let down with meeting my delivery requirements. Zach in sales is brilliant, the despatch department has let him down on a few occasions.
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Didnt have product in stock but was sent straight to me from supplier great service arrived as quick as from themselves.
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Having used the gold drain for a few months now, I can say that it looks set to be of really good quality. Nothing has gone wrong with it yet, and the colour is still holding up.
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That configurator is a really handy tool. It allowed me to tailor the shower tray to my bathroom design without having to go to the trouble of cutting it to size and so on.
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First class service
Great service from Zach, fast to respond and organised fast shipping. 5 star.
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Good quality kit
Happy with my purchase, will recommend .
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I recommend this online shop.
Some time ago, I made a purchase on this website, and after a brief conversation with customer service, they assisted me in selecting the right product for my bathroom. The product itself is also flawless.
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Oliver was extremely helpful with details of delay in dispatch, changing my order and cancelling when we realised that the units wouldn’t fit. Immediate refund and response…. Very impressed.
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It looked quite good in the photos but now that I’ve got it in my hands, you can really see the quality,
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What can I say, a good product and really helpful customer service
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Great products, efficient service and delivery
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Reliable store
I managed to go through the entire purchase process with ease. I received the shower tray quite quickly and had no problems with it, so I think I can confidently recommend it :)
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Friendly customer service, excellent quality. I’d buy it again.
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Speed of placing and receiving the order.
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A lovely golden colour
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a wide selection of products
