Certificate for naintrading.co.uk

No. XDE47048E73B17773161AD676569D5081
 

Approved on
02/09/2014
Valid until
01/09/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for naintrading.co.uk



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 162 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 364 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/04/2018
Date of order
20/04/2018
20/04/2018
Beautiful rug, very happy with the quality. Customer service good. Delivery not so good. The rug arrived in UK quickly, but somehow the courier service had our phone number for an address - how did that happen? Once that was sorted out we were given a delivery day, we could not track it, told it would arrive by the end of the day, no show. Very frustrating. Eventually arrived the next day.
4.00
Good

Date of publication
15/04/2018
Date of order
18/03/2018
15/04/2018
lovely rugs and prompt delivery
5.00
Excellent

Date of publication
14/04/2018
Date of order
14/04/2018
14/04/2018
Thanks for our lovely carpets
5.00
Excellent

Date of publication
13/04/2018
Date of order
13/04/2018
13/04/2018
A little apprehensive ordering from Germany for USA. However the rug was better than the photos and easily beat the value -and selection- from any local rug merchant here in the DC area. I build websites or a living and the utility of the Nain website was excellent.
5.00
Excellent

Date of publication
13/04/2018
Date of order
13/04/2018
13/04/2018
I just wish i could be absolutly sure the carpets are hand made.
It would be good if the delivery was in pre annouced time
4.00
Good

Date of publication
13/04/2018
Date of order
13/04/2018
13/04/2018
Perfect in every way
5.00
Excellent

Date of publication
06/04/2018
Date of order
23/03/2018
06/04/2018
I must admit that I didn't realise that my rug was coming all the way from Hamburg but it arrived in good condition and was very much like the photo on the website. In my opinion it is a good product for a very fair price.
5.00
Excellent

Date of publication
06/04/2018
Date of order
06/04/2018
06/04/2018
Goods were as described on line. Absolutely no problems at all
5.00
Excellent

Date of publication
05/04/2018
Date of order
04/03/2018
05/04/2018
This was my third rug from NAIN Trading. The quality of rugs is fantastic and the service quick and efficient.
5.00
Excellent

Date of publication
05/04/2018
Date of order
05/04/2018
05/04/2018
Fantastic service, thank you
5.00
Excellent

Date of publication
29/03/2018
Date of order
29/03/2018
29/03/2018
Tremendous choice and price flexibility. The rug is beautiful and arrived quickly. This place is the best place to buy carpets and rugs
5.00
Excellent

Date of publication
28/03/2018
Date of order
20/03/2018
28/03/2018
The third rug I have bought from Nain. All excellent with fast delivery.
5.00
Excellent

Date of publication
26/03/2018
Date of order
19/03/2018
26/03/2018
Iam pleased with my purchase and the service
5.00
Excellent

Date of publication
22/03/2018
Date of order
11/03/2018
22/03/2018
I like the carpets!
Delivery was very poor - all UPS fault - failed to turn up for 2 scheduled deliveries and then were 3.5 hours early on the 3rd. Should consider alternative service.
3.67
Good

Date of publication
21/03/2018
Date of order
21/03/2018
21/03/2018
Very prompt delivery. Delighted with our order.
5.00
Excellent

Date of publication
20/03/2018
Date of order
19/03/2018
20/03/2018
I was anxious about buying an expensive rug online, but we just could not find what we wanted in the shops we visited - so we took the plunge. We bought one rug and were delighted with it, and impressed with the accuracy of the online pics. We needed a second rug, but the one we ordered was not right (albeit beautiful). It was very easy to return and to get a credit on the 3rd - which was spot on.
5.00
Excellent

Date of publication
19/03/2018
Date of order
19/03/2018
19/03/2018
Beautiful rug just as advertised dispatched incredibly quickly and arrived within four days of placing an order. The quality of the rug is excellent and at a fantastic price, really impressed the company does a free return service, not that l wished to return it but this is particularly reassuring when buying online as the company is in Germany and l live in the uk.
5.00
Excellent

Date of publication
19/03/2018
Date of order
19/03/2018
19/03/2018
Vil anbefale firmaet, de holder hvad de lover
4.67
Excellent

Date of publication
19/03/2018
Date of order
19/03/2018
19/03/2018
The rug is gorgeous
5.00
Excellent

Date of publication
19/03/2018
Date of order
19/03/2018
19/03/2018
Fast delivery and beautiful rug
5.00
Excellent

Date of publication
19/03/2018
Date of order
19/03/2018
19/03/2018
Purchased carpet corresponds exactly to description and illustrations at company's website and delivery took indeed place within very few days from date of order. Perfect buying experience
5.00
Excellent

Date of publication
19/03/2018
Date of order
19/03/2018
19/03/2018
I'm happy with the two rugs I bought. Very good quality and value and the shipping got them to me (in the USA) in a timely manner. The only thing they could have/should have done was to include certificates of authenticity on letter head with detailed descriptions of the rugs.
4.67
Excellent

Date of publication
15/03/2018
Date of order
08/03/2018
15/03/2018
Beautiful rug, fast delivery, excellent service, so would definitely use again, thank you.
5.00
Excellent

Date of publication
12/03/2018
Date of order
12/03/2018
12/03/2018
The person who received us on an impromptu visit was very accommodating & professional. (We should have booked n advance but we had studied the website and knew what we wanted in terms of size, design and type.) He helped show everything in the area of interest, providing useful background information allowing us to make the choice on the spot. Nain arranged shipment for prompt delivery to UK.
5.00
Excellent

Date of publication
11/03/2018
Date of order
11/03/2018
11/03/2018
Excellent experience. Rug as pictured, shipped promptly. Thank you
5.00
Excellent

Date of publication
09/03/2018
Date of order
08/03/2018
09/03/2018
Will definitely use this supplier again
5.00
Excellent

Date of publication
08/03/2018
Date of order
15/01/2018
08/03/2018
All good . Great service . Very happy with returns procedure
5.00
Excellent

Date of publication
08/03/2018
Date of order
08/03/2018
08/03/2018
Good sorting functions on the site. Decent value. Arrived promptly. Rug was exactly as advertised.
4.67
Excellent

Date of publication
08/03/2018
Date of order
24/01/2018
08/03/2018
great service and product
5.00
Excellent

Date of publication
08/03/2018
Date of order
08/03/2018
08/03/2018
After a wonderful experience with a round silk rug, I decided to buy my next needed item from Nain.
It is also quite lovely
4.33
Good

Date of publication
05/03/2018
Date of order
23/02/2018
05/03/2018
Excellent products, good communication and fast delivery
5.00
Excellent

Date of publication
03/03/2018
Date of order
28/02/2018
03/03/2018
I was very pleased with the prompt attention to my order, the on-time delivery and the quality of the carpet. However, the exchanged rate used was a disappointment as it differed markedly from the bank rate for the day of the transaction (February 5, 2018) -- i.e., USD 1.57 per Euro versus USD 1.23 per Euro.
4.33
Good

Date of publication
28/02/2018
Date of order
28/02/2018
28/02/2018
The goods rating above would be higher if there was additional/more information on the condition of the carpet. The carpet I received for the price was acceptable, that is, I understood what the probable basic condition would be based on the size, knot density, and cost. However, I would have liked to have a description of the repairs and pile wear (depth) prior to purchase.
4.33
Good

Date of publication
22/02/2018
Date of order
22/02/2018
22/02/2018
Very satisfied
5.00
Excellent

Date of publication
19/02/2018
Date of order
19/02/2018
19/02/2018
No problems easy and fast delivery
5.00
Excellent

Date of publication
18/02/2018
Date of order
18/02/2018
18/02/2018
Vers fast deliveri
4.00
Good

Date of publication
18/02/2018
Date of order
18/02/2018
18/02/2018
quick delivery, good service, most importantly lovely carpet.
5.00
Excellent

Date of publication
17/02/2018
Date of order
03/02/2018
17/02/2018
Good product and good service, what more could you want.
5.00
Excellent

Date of publication
17/02/2018
Date of order
17/02/2018
17/02/2018
The rug is beautiful. Delivery was very efficient. I will choose rugs from this dealer again.
5.00
Excellent

Date of publication
11/02/2018
Date of order
04/02/2018
11/02/2018
Excellent for advice, quality, delivery and price.
5.00
Excellent

naintrading.co.uk

naintrading.co.uk was certified by Trusted Shops on 02/09/2014.

Contact
Brook 7
20457 Hamburg
Germany
Tel: 040326634
Fax: 040327468
rn@naintradinggmbh.com
naintrading.co.uk
Owner
Nain Trading GmbH
Brook 7
20457 Hamburg
Germany
Trade register
Hamburg HRB 69057
Authorized representative
Reza Naeiny
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with naintrading.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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