Certificate for naintrading.co.uk

No. XDE47048E73B17773161AD676569D5081
 

Approved on
02/09/2014
Valid until
01/09/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for naintrading.co.uk



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 206 Trusted Shops reviews collected in the last 12 months.
In total, naintrading.co.uk has already collected 463 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/10/2018
Date of order
14/10/2018
21/10/2018
Carpet exactly as it appeared on the website; good to have the different views available. I ordered it on Sunday afternoon and it arrived the following Wednesday morning
5.00
Excellent

Date of publication
21/10/2018
Date of order
21/10/2018
21/10/2018
Lovely, quality runner (though colour darker than screen image), delivered quickly.
5.00
Excellent

Date of publication
12/10/2018
Date of order
12/10/2018
12/10/2018
Excellent customer service
4.33
Good

Date of publication
12/10/2018
Date of order
12/10/2018
12/10/2018
Very pleased with the rug we ordered. Great quality, price and speedy delivery.
5.00
Excellent

Date of publication
08/10/2018
Date of order
30/09/2018
08/10/2018
Excellent product and delivery service. Ten out of ten Thank you.
4.67
Excellent

Date of publication
04/10/2018
Date of order
04/10/2018
04/10/2018
Excelent quality and services
5.00
Excellent

Date of publication
03/10/2018
Date of order
03/10/2018
03/10/2018
the rug supplied by Naintrading for use on a dinner table is a perfect match to our interior.
5.00
Excellent

Date of publication
02/10/2018
Date of order
02/10/2018
02/10/2018
Perfekt
5.00
Excellent

Date of publication
02/10/2018
Date of order
02/10/2018
02/10/2018
I found the whole experience of buying from Nain really positive. The website is fantastic and I loved being able to see the rugs in different room settings. Delivery was really quick. It's hard to judge colours on line and I was concerned that it might not be quite right but was reassured that returns were free. Actually the colour was better than I expected and the rug is fabulous. Recommended.
5.00
Excellent

Date of publication
24/09/2018
Date of order
18/09/2018
24/09/2018
Quality of carpet was better than expected
4.33
Good

Date of publication
17/09/2018
Date of order
17/09/2018
17/09/2018
Quick efficient service and a beautiful carpet, very happy.
5.00
Excellent

Date of publication
17/09/2018
Date of order
15/09/2018
17/09/2018
Lovely carpets;as expected. Delivery time very quick indeed. V Happy.
5.00
Excellent

Date of publication
17/09/2018
Date of order
16/09/2018
17/09/2018
My order was processed and delivered quickly. The product matched my expectations All in all a good service.
4.33
Good

Date of publication
14/09/2018
Date of order
14/09/2018
14/09/2018
I love the service and the products and would certainly purchase from them again
5.00
Excellent

Date of publication
14/09/2018
Date of order
14/09/2018
14/09/2018
Köszönöm a szép szőnyeget.
5.00
Excellent

Date of publication
14/09/2018
Date of order
14/09/2018
14/09/2018
Very happy with everything: the quality of my Bijar rug, the smooth delivery, the various payment options.
Thank you, Nain Trading.
5.00
Excellent

Date of publication
14/09/2018
Date of order
14/09/2018
14/09/2018
Excellent service from start to finish. Quick delivery. Absolutely delighted with the (red Gabbeh) rug. Even nicer than the photos.
5.00
Excellent

Date of publication
14/09/2018
Date of order
14/09/2018
14/09/2018
I am very pleased with the rug, which is fully up to expectations. My only gripe is poor packaging ( which presumably comes under "Delivery"). The cardboard box was quite thin, and too big, so the rug had obviously rolled around inside - and unsurprisingly the box was damaged. Fortunately the rug was ok , despite there being no intervening packaging such as bubble wrap to protect it. .
4.33
Good

Date of publication
10/09/2018
Date of order
10/09/2018
10/09/2018
From Hamburg to York - superb service. Thankyou.
5.00
Excellent

Date of publication
10/09/2018
Date of order
03/09/2018
10/09/2018
Didn't relay flat number to ups which caused a delay.
4.00
Good

Date of publication
07/09/2018
Date of order
19/08/2018
07/09/2018
Faultless
5.00
Excellent

Date of publication
06/09/2018
Date of order
30/08/2018
06/09/2018
Excellent
5.00
Excellent

Date of publication
02/09/2018
Date of order
31/08/2018
02/09/2018
Top notch. Rugs were exactly as I expected, delivered when promised. Very happy.
5.00
Excellent

Date of publication
01/09/2018
Date of order
21/08/2018
01/09/2018
Rug is beautiful and exactly as shown on the site, arrived super quick and well packaged.

Looking forward to our next order, when we finish the extension
5.00
Excellent

Date of publication
30/08/2018
Date of order
30/08/2018
30/08/2018
Excellent service from start to finish.
5.00
Excellent

Date of publication
29/08/2018
Date of order
18/08/2018
29/08/2018
Our order, a Mashhad carpet, was received in the U.K. only two days after despatch, exactly as hoped as a delay had been requested due to being away at the time of ordering. Many thanks Nain - we certainly recommend your excellent customer service
5.00
Excellent

Date of publication
28/08/2018
Date of order
20/08/2018
28/08/2018
As olways I'm very sutisfied. Carpets are very beautiful and also of very high quality.
Lilijana
5.00
Excellent

Date of publication
27/08/2018
Date of order
20/08/2018
27/08/2018
All excellent - I love the rug - the photo on line did not do it justice. I was especially pleased because I asked for dpd as a carrier and it was indeed them who turned up. They are excellent because they give an hour slot in advance by text. I would always use them by choice. Could Nain produce a colour swatch buyers could purchase - v interesting if it gave source of dyes Thank you
5.00
Excellent

Date of publication
26/08/2018
Date of order
19/08/2018
26/08/2018
Very pleased with the quality of the rug, unfortunately the package had the wrong house number on and after I checked with neighbours discovered it had been delivered further along the road. Otherwise delighted.
4.33
Good

Date of publication
26/08/2018
Date of order
26/08/2018
26/08/2018
The delivery was fast but the package was kind of minimalistic. The carpet was wrapped in plastic was teared in a place.

The carpet looked much more impressive than in the pictures. Very satisfied with the purchase.

Customer service was quick to answer questions.
4.67
Excellent

Date of publication
22/08/2018
Date of order
14/08/2018
22/08/2018
Great product, quick response, delighted with colours ..accurate photos. Thank you, we are really impressed with our fabulous rug.
5.00
Excellent

Date of publication
18/08/2018
Date of order
18/08/2018
18/08/2018
Label instructions were not followed as instructed, shipping address was to Miami, Florida to a forwarder who had to send it to my home in Guatemala. The labeling instructions had a code number + MARITIMO. Since it was not properly followed it was delivered by air courier instead of maritime and it cost me 4 times de fare.
3.67
Good

Date of publication
17/08/2018
Date of order
17/08/2018
17/08/2018
Ordered and delivered with no problems. Very satisfied with my purchase.
5.00
Excellent

Date of publication
17/08/2018
Date of order
17/08/2018
17/08/2018
Excellent
5.00
Excellent

Date of publication
17/08/2018
Date of order
17/08/2018
17/08/2018
Carpet was exactly as was described. Delivery was fast and I was notified in every turn about progress.
5.00
Excellent

Date of publication
13/08/2018
Date of order
06/08/2018
13/08/2018
Nain trading is wonderful - although I was surprised to have to wait and enquire when the rug would be sent? The carrier is not user friendly unfortunately - too much legal stuff when all you want is a timed delivery - no chance with this company - it seems to be geared to the US market? DHL give an hour slot on the day of delivery with no fuss. The rug did turn up on the day specified,but painful
4.33
Good

Date of publication
03/08/2018
Date of order
03/08/2018
03/08/2018
とても美しい絨毯をリーズナブルに買えて満足しています
5.00
Excellent

Date of publication
03/08/2018
Date of order
02/08/2018
03/08/2018
Very happy about everything
5.00
Excellent

Date of publication
02/08/2018
Date of order
02/08/2018
02/08/2018
Easy and OK
5.00
Excellent

Date of publication
02/08/2018
Date of order
20/07/2018
02/08/2018
Thank you for great service and excellent products
5.00
Excellent

naintrading.co.uk

naintrading.co.uk was certified by Trusted Shops on 02/09/2014.

Contact
Brook 7
20457 Hamburg
Germany
Tel: 040326634
Fax: 040327468
rn@naintradinggmbh.com
naintrading.co.uk
Owner
Nain Trading GmbH
Brook 7
20457 Hamburg
Germany
Trade register
Hamburg HRB 69057
Authorized representative
Reza Naeiny
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with naintrading.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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