Certificate for naintrading.co.uk

No. XDE47048E73B17773161AD676569D5081
 

Approved on
02/09/2014
Valid until
01/09/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for naintrading.co.uk



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 193 Trusted Shops reviews collected in the last 12 months.
In total, naintrading.co.uk has already collected 428 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/08/2018
Date of order
06/08/2018
13/08/2018
Nain trading is wonderful - although I was surprised to have to wait and enquire when the rug would be sent? The carrier is not user friendly unfortunately - too much legal stuff when all you want is a timed delivery - no chance with this company - it seems to be geared to the US market? DHL give an hour slot on the day of delivery with no fuss. The rug did turn up on the day specified,but painful
4.33
Good

Date of publication
03/08/2018
Date of order
03/08/2018
03/08/2018
とても美しい絨毯をリーズナブルに買えて満足しています
5.00
Excellent

Date of publication
03/08/2018
Date of order
02/08/2018
03/08/2018
Very happy about everything
5.00
Excellent

Date of publication
02/08/2018
Date of order
02/08/2018
02/08/2018
Easy and OK
5.00
Excellent

Date of publication
02/08/2018
Date of order
20/07/2018
02/08/2018
Thank you for great service and excellent products
5.00
Excellent

Date of publication
28/07/2018
Date of order
28/07/2018
28/07/2018
Lovely rug again. Thanks
5.00
Excellent

Date of publication
27/07/2018
Date of order
20/07/2018
27/07/2018
Bought three carpets last week and all arrived safely today This is my fourth orders to this company. Need I say more? Thank you Nain trading Germany, you are indeed a reliable company.
5.00
Excellent

Date of publication
27/07/2018
Date of order
19/07/2018
27/07/2018
I,m very satisfied. the carpet is wonderful. stuff is very kind and helpful. Thanks.
Lilijana
5.00
Excellent

Date of publication
25/07/2018
Date of order
20/07/2018
25/07/2018
Very happy with my rug. Arrived on the day I requested, and looks as described / photographed.
5.00
Excellent

Date of publication
21/07/2018
Date of order
21/07/2018
21/07/2018
The purchase was successful as a whole, but the delivery through UPS could be arranged so, that UPS contacts the customer by phone before delivery to ensure the presence of the customer. In my case, I wasn´t at home at the time of the delivery, and then I had to pick up the carpet from UPS handover with two buses. That was not very pleasant with a 14 kg carpet. But the carpet is fine:)
4.33
Good

Date of publication
20/07/2018
Date of order
20/07/2018
20/07/2018
As with previous purchases Nain Trading have proven very reliable.
5.00
Excellent

Date of publication
20/07/2018
Date of order
11/07/2018
20/07/2018
The delivery was excellent. The price was good, but the edge of the carpet has minor damage, and this is a new Qum carpet. When I enquired about this I was told that this was normal, but this is not the first rug of this type I have purchased, and I know that it is not normal, and so this should have been acknowledged. However I am otherwise very pleased with the rug.
4.33
Good

Date of publication
20/07/2018
Date of order
20/07/2018
20/07/2018
Great product, very fast delivery to Portugal. I'm very satisfied. I did not rate Customer Service, because I did not use it.
5.00
Excellent

Date of publication
20/07/2018
Date of order
20/07/2018
20/07/2018
Carpet as described, appearance and quality better than expected. Delivery quick and efficient.
5.00
Excellent

Date of publication
20/07/2018
Date of order
20/07/2018
20/07/2018
The delivery was really quick, and the kilim is amazing.
5.00
Excellent

Date of publication
20/07/2018
Date of order
20/07/2018
20/07/2018
At the beginning I wasn’t sure whether I should order carpets online, but then decided to go ahead with my purchase. I am glad I did Nain Trading is very reliable and the goods arrived safely within few days. I have done three orders At different time and now about to have another purchase.
5.00
Excellent

Date of publication
14/07/2018
Date of order
14/07/2018
14/07/2018
Just like photos. Very lovely rug again. When ever I need a new one, I’ll come back to Naintrading.
5.00
Excellent

Date of publication
02/07/2018
Date of order
02/07/2018
02/07/2018
Fantastic service and a beautiful rug
5.00
Excellent

Date of publication
29/06/2018
Date of order
29/06/2018
29/06/2018
The carpet was exactly like shown on the pictures. I got very good service via chat and delivery worked extremely well. Very happy experience, I was glad to make business with Nain Trading.
5.00
Excellent

Date of publication
29/06/2018
Date of order
26/04/2018
29/06/2018
Decent all round, seems good value. Colours maybe not quite as vibrant as they looked on screen, but that’s perhaps to be expected.
4.00
Good

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
I am very satisfied
5.00
Excellent

Date of publication
20/06/2018
Date of order
18/06/2018
20/06/2018
Exactly as described and photos depicted rugs well.
5.00
Excellent

Date of publication
20/06/2018
Date of order
20/06/2018
20/06/2018
I have been impressed with the over all execution of this transaction and very pleased with the 2 carpets I have purchased from Nain Trading.
They are of a high quality wool, hand/loom woven, dyed with natural colours and hard wearing..
Packing was straightforward and secure and delivery very prompt.
Altogether I am a very satisfied customer.
5.00
Excellent

Date of publication
20/06/2018
Date of order
13/06/2018
20/06/2018
I bought three rugs. One was on sale. The on sale rug was thinner and somewhat unevenly shaped. The other two rugs are very high quality and beautiful and I am very pleased with them. Just be aware that you may want to avoid the sale pieces if top quality is important to you.
5.00
Excellent

Date of publication
19/06/2018
Date of order
19/06/2018
19/06/2018
Lovely carpets
Excellent design
5.00
Excellent

Date of publication
18/06/2018
Date of order
18/06/2018
18/06/2018
Kiitos paljon. Olen erittäin tyytyväinen mattooni ja toimitukseen.
5.00
Excellent

Date of publication
12/06/2018
Date of order
05/06/2018
12/06/2018
Lovely carpet - delighted Thank you.
5.00
Excellent

Date of publication
12/06/2018
Date of order
05/06/2018
12/06/2018
Everything went exactly as one could have hoped.
5.00
Excellent

Date of publication
12/06/2018
Date of order
04/06/2018
12/06/2018
everything was ok
5.00
Excellent

Date of publication
04/06/2018
Date of order
28/05/2018
04/06/2018
Great Service, great Product. I love it
5.00
Excellent

Date of publication
04/06/2018
Date of order
04/06/2018
04/06/2018
Excellent and courteous transaction. Very speedy delivery. The Kashan is exactly as described.
5.00
Excellent

Date of publication
03/06/2018
Date of order
02/06/2018
03/06/2018
Vort køb svarer fuldt ud til forventning. De forventede farver på tæppet snyder lidt. Bundfarven var ikke så klar rød som forventet, men tæppets kvalitet aldeles ok.
4.67
Excellent

Date of publication
02/06/2018
Date of order
29/04/2018
02/06/2018
Thank you for excellent choices, fair pricing and instant delivery -
It is a pleasure doing business with you
5.00
Excellent

Date of publication
01/06/2018
Date of order
06/03/2018
01/06/2018
Very good
5.00
Excellent

Date of publication
31/05/2018
Date of order
31/05/2018
31/05/2018
The delivery came to a shop that was quite far from where I live and even further away from where I work. I wish i could have choisen the shop where they delivered. I know there are shops closer by where UPS delivers. But I really like the rug. It's beautiful. I don't have that much experience of your customer servise, but all your e-mails have been very polite.
3.67
Good

Date of publication
31/05/2018
Date of order
31/05/2018
31/05/2018
Very satisfied with quality and service. Delivery was not as I expected. Didn't get the carpet delivered at my address. Got a message from UPS that I wasn't at home which is not correct. Had to pick it up at shop with no parking possibilities.
4.67
Excellent

Date of publication
31/05/2018
Date of order
31/05/2018
31/05/2018
It can be risky to order such an expensive item online, especially since it was coming to California from Germany. Within less than 24 hours of my email to inquire about a few of my concerns, Reza called to answer my questions, and he set my mind at ease immediately. The rug came faster than if it had been coming from NY, and was everything I had hoped--gorgeous I will order another soon
5.00
Excellent

Date of publication
31/05/2018
Date of order
31/05/2018
31/05/2018
Super rug, exactly as described and pictured on the website. Good communication and rapid delivery.
5.00
Excellent

Date of publication
31/05/2018
Date of order
31/05/2018
31/05/2018
Brilliant choice of wonderful rugs and carpets. Very rapid delivery. Goods exactly as shown in pictures.
5.00
Excellent

Date of publication
31/05/2018
Date of order
18/04/2018
31/05/2018
Many thanks to Arianne in particular who has been absolutely brilliant
5.00
Excellent

naintrading.co.uk

naintrading.co.uk was certified by Trusted Shops on 02/09/2014.

Contact
Brook 7
20457 Hamburg
Germany
Tel: 040326634
Fax: 040327468
rn@naintradinggmbh.com
naintrading.co.uk
Owner
Nain Trading GmbH
Brook 7
20457 Hamburg
Germany
Trade register
Hamburg HRB 69057
Authorized representative
Reza Naeiny
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with naintrading.co.uk in their own words.

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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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