Wallart.com- Logo - reviews

Wallart.com
Reviews:

46 reviews in the last 12 months209 total reviews  

4.61
Excellent

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Top positive review

6 Aug 2023
 Verified review
The wallpaper is beautiful and I love the design in our nursery. The script, pictures and layout are high quality. I’ve knocked off a star because I paid quite a lot extra to have it designed to custom fit / scaled down and was reassured it would fit my wall especially with a 5cm additional margin all around, however the lettering is cut off on one side, which is a shame. Therefore I don’t think what I paid was quite worth it. The colour in reality is also a lot more grey than what it looks on the website.

Top negative review

23 Apr 2023
 Verified review
I had a very bad experience with this company. I ordered a wallpaper from them which arrived very promptly however I felt like it looked slightly different to what was advertised and hence decided to exchange for another wallpaper. I returned the wallpaper in its original package from London to The Netherlands, which cost me £28 for shipping. The customer service agent(s) failed to tell me that their office/building is closed during the weekends. If I were aware of this I would have ensured my parcel is only attempted to be delivered during the weekdays. As a result, the delivery attempt—which was made on a weekend, failed and hence my parcel was sent to the local postal office. Along with the parcel's tracking number, I immediately notified the business. I was told by the delivery company that the package must be collected from the postal office and that it’s the recipient’s duty to collect. The customer agent(s) refused to collect my return, which is in the postal office due to their inability to provide accurate information. Although the company have offered a 50% partial refund, it does not equate to the amount of money which I have “lost” = £28 shipping fee + 50% of product cost. Moving forward, I will never shop at this company again and will urge potential customers to find an alternative. They do not care about their customers nor accommodate to their needs. Whilst I understand and appreciate returns are customer's responsibility, this specific situation shows that “wallart.com” will not aid customers with their orders especially when it comes to returns - they simply only care about the profit they make and it is evident that they did not want to receive my return. Now I am waiting for my parcel to be shipped back to me as the company are refusing to collect the return.
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Reviews for Wallart.com

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6 Feb 2024
 Verified review
Great customer service, assisted with a mock up of my logo design and had the paper delivered 2 days later!! Product is exceptional quality, colour, and logo image sharp and clear. Don't hesitate to order from this company.
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30 Dec 2023
 Verified review
Amazing delivery speed to uk. Well packed and fantastic quality. A full wall dinosaur wall print that looks great.
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7 Jan 2024
 Verified review
Molto bella! Ottima qualità
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6 Jan 2024
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6 Dec 2023
 Verified review

Great service

I would highly recommend Wall art ,they offer a good fast reliable service all round . 5⭐️⭐️⭐️⭐️⭐️
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22 Dec 2023
 Verified review
Easy,quick,reliable even though its close to Christmas 👌👌
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2 Dec 2023
 Verified review

The paper looks nothing like the website!!

The paper is nowhere near the website photo. And yet they say it is. You make up your own mind.
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Answer by Wallart.com
4 Dec 2023
Thank you for your feedback. We see that there is already contact via email. We will continue to address your complaint via email.
25 Nov 2023
 Verified review
How quickly they delivered and the quality of wall paper. Excellent
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6 Nov 2023
 Verified review

No surprises! All perfect

All very good
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6 Aug 2023
 Verified review

This wallpaper is beautiful.

The wallpaper is beautiful and I love the design in our nursery. The script, pictures and layout are high quality. I’ve knocked off a star because I paid quite a lot extra to have it designed to custom fit / scaled down and was reassured it would fit my wall especially with a 5cm additional margin all around, however the lettering is cut off on one side, which is a shame. Therefore I don’t think what I paid was quite worth it. The colour in reality is also a lot more grey than what it looks on the website.
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14 Aug 2023
 Verified review
I like the choice of wallart I also loved the fact you could upload the choice on your own wall and it was great to see the percentage of when the sizes were put in you gave an expert opinion...which in my case you said WOW and it really is WOW even tho it was a corner it fitted in perfectly and is just so effective WOW WOW...also delivery was quick with updates throughout process....would thoroughly recommend!
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8 Jun 2023
 Verified review

Great Quality Image and Material

We chose the Minecraft Wallpaper for our 6 year old son’s bedroom. It looks great. The paper is thick, good quality and the image is sharp.
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5 Oct 2023
 Verified review

Pleased? Massively.

Really quick delivery, great print quality and wallpaper appears to be good quality as well. Dried well, no obvious seams and a happy little boy. *I did use a decorator so can not comment on ease of putting up*
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17 Aug 2023
 Verified review

Highland Visitor

Great choice, better value than most, if not all alternatives we looked at, informative instructions, easy to install, quality paper and most importantly the wife loves it!!! Would highly recommended.
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11 Mar 2023
 Verified review
Very happy with my purchase, delivery was quick, Communication was great and the mural looks beautiful in my babies safari themed nursery. Would definitely purchase from this company again.
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21 Mar 2023
 Verified review
If you want any bespoke wallpaper, murals etc, this is the number one specialist! Totally brilliant work, and excellent delivery service. Do try them; I guarantee you will, use them again.
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2 Apr 2023
 Verified review
Lovely wallpaper and very easy to hang. Excellent communication. Delivery was a little slow but that wasn’t a problem and nothing to do with wallart! I’m looking at ordering more now!!
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4 Mar 2023
 Verified review
Excellent customer service, nothing was too much trouble. Paper is beautiful, so easy to put up and looks stunning! So pleased with my purchase! Will definitely be returning.
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17 Jul 2023
 Verified review
Easy from the start, with a great finishing look giving our summerhouse/artstudio a sense of place. Extremely happy.
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10 Jun 2023
 Verified review

Fantastic themed room

Wallpaper has just gone up and looks incredible! One happy Minecraft fan! Easy to apply and great quality product.
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