Big Bertha Original

Reviews:

The Big Bertha Original⁠� bean bag and matching footstool have been an absolutely fantastic addition to the home. From the moment they arrived, the quality and comfort were immediately noticeable. The materials feel premium, durable and exceptionally well made, while still being incredibly soft and inviting. The bean bag itself is wonderfully supportive and moulds perfectly for relaxing, gaming, reading or watching films, making it one of the most comfortable seating options I’ve owned. Paired with the footstool, the overall setup feels luxurious and creates the perfect place to unwind after a long day. The size, shape and overall design strike an excellent balance between comfort and style, fitting beautifully into the room without feeling bulky. What really stands out is how thoughtfully designed everything feels — stylish, practical and unbelievably comfortable all at once. It genuinely transforms the way you relax at home. Outstanding quality, fantastic comfort and a product that completely lives up to expectations in every way.

The beanbag itself is good quality, just as expected. However, the packing and self-assembly process is dreadful. The polystyrene beads are sent in a separate plastic bag with a messy, cumbersome system for filling the beanbag. It took two people an hour to fill because of the way the beanbag is divided into internal compartments. This is supposedly justified because the beanbag can be emptied for cleaning - but the idea that it would ever be possible to get all the beans out of the crevices inside is ridiculous. Even if the company insists on sending the equipment to empty the beanbag, there is no reason it should not come pre-filled - this just seems like a way to save themselves the labour. Also the zip-pull on the outside of the beanbag is a paper clip, which obviously looks very cheap and flimsy.

I ordered a chair for my grandson and am really pleased with the product and the service. The chair is great quality and exactly what we wanted. We had an issue with the delivery company, but after contacting customer services the team were responsive and quickly arranged a replacement. Excellent customer service throughout. My grandson loves his chair, and I would happily recommend this company.

I liked the price, I liked the product, I liked the quality and I liked the delivery time. I don’t like how you have to file the bean bag yourself because it’s absolute chaos and I don’t understand how you’re supposed to wash the bean bag/foot stool without emptying all the beans out and going through that process again - which was unexpected.

It's light, so very handy to move around and use as a footstool, for a child to sit on or a small pet to lie on. I got it for a cat, but it's been moved around a lot. When it should have been delivered it got lost by the delivery company but I emailed the supplied and they sent another straight away, which arrived safely, very good service from them.

Four grandchildren love these very comfy, strong gaming chair style bean bags. On receipt well packed BUT had no idea the filling was not in the bags - disappointed on opening as had to set about filling on Christmas morning. This is not an easy task but by fourth bag I had it mastered - warning to others purchasing as instructions make it look simple HA HA HA!!!!! That all said the bags are top notch (once filled) but maybe a wee job for the makers prior to dispatch so that the customer can receive the finished article (for the money paid) - we will laugh about this Christmas for many years to come.

I don’t remember having seen that I would have to fill the covers with polystyrene beads myself - so assumed that they would come ready filled. Having said that, the cord fabric is beautiful and high quality and filling instructions are given by scanning the QR code. This was a present for my 12 year old grandson and my daughter-in-law was hoping that she would be able to wash the cover periodically, this is clearly not possible as the beads would have to be removed -I think she was expecting that beads would be contained in an inner bag - and I think the cover is too bulky for a domestic washing machine.

That you have to battle putting the stuffing in is absolutely ridiculous. Total nightmare, it was all over the place. As I don't know what im doing i overfilled it and then had to try and take some out, again, all over the place. It isn't made clear before you buy that it doesn't come prefilled. Wish I read the reviews before I bought, as I wouldn't have done. It cant be washed which is totally impractical for a kids beanbag. It looks nice enough but to expect a customer to fill it themselves is unacceptable. The company come up with a load of lame excuses as to why customers are expected to fill themselves, all seemed rather ridiculous. Seems like its easier for them to just leave it to the customer to do. Wish I hadn't bothered but it was ideal for what I wanted other than aforementioned.

This was entirely our oversight - we hadn’t realised the bean bags arrived unfilled, so they need to be filled manually. This can be quite time-consuming and a bit unpleasant, as the polystyrene bead dust isn’t very nice to handle or breath in. This is only reason I've given 3 stars. However, the bean bag itself is excellent once filled. It has a soft, high-quality fabric and a safety zip, which is a great feature. Had they been prefilled, 5 stars!

Treating customers right from start to finish, whatever the process and outcome is, matters. Its really important that Big Bertha embrace a good business ethic for they're own reputation and customer confidence. I had my doubts initially but i think they've come through with the right outcome so far. Not completely there yet, it depends how long it takes them to process the item i returned. And the idea my Return is in a queue doesn't give me lots of confidence in how fast they process it.

Let me start by saying that the bean bags are really comfy once filled and I love them. It did take me a while to fill them as I had to do it by myself, an interesting task that I wasn’t expecting at the price point of them. Not the cheapest by far but over all they are really good

Gorgeous print on the chair. Comfy and soft chair. Biggest downside was putting the beans in the chair. My box arrived so wet it was disintegrating, I couldn't use the box to fill the chair like instructed so beans were everywhere. It could have done with twice as many beans as were provided too. Could do with more beans..I know you can buy more but I spent enough. My daughter hardly uses it but it looks good. Bought in sale , so got a good price. Way to expensive otherwise.

Good communication with the company. Although I did not keep the chair due to the person I ordered it for changing their mind, the company were very good about it and assisted me in how to send it back and claim my refund. Despite the communications happening in the lead up to Christmas and then between Christmas and new year, the company were very helpful and responded to my questions when they were in office. Thank you.

Great product, fab quality. Shame about putting the beans in the bag - first one was a disaster - they went everywhere. Second one I used a cardboard tube to funnel the beans from the bag into the beanbag which was much more effective than the suggested method

Instructions were outdated and for a different design of chair. We didn’t realise until after we’d got balls everywhere that there was a bag to pour them into as this wasn’t on the QR code instruction. Sofa from the website looks significantly plumper than ours. Even with shaking it still feels like there aren’t enough beans. This was expensive and I was expecting something more substantial

The design and quality of the small lounge pug is excellent, but I did not realise the inner ‘beans’ came separately. It was like a comedy show trying to get them in the pug. I have to say I felt like giving up several times with the ‘beans’ going everywhere, but I persevered and have a semi filled pug which works well

I ordered an additional extra large cushion to compliment the 3 extra large cushions we had previously purchased. I was unhappy with the filler supplied with the cushion and contacted customer service to complain. Customer service promptly replaced the filler with a more suitable product.

Excellent all round...got the large beanbag chair and footstool for my 9yr old daughter 14 year old has used it and footstool massively worth getting for when daughter is older...she doesn't need it atm Dog also loves it 🤷‍♂️

I’m really happy with this purchase. First of all, I love the colour options — I chose one that fits perfectly with my home’s overall theme. The setup was straightforward and easy, with clear instructions, which I really appreciated. At first, it took a little getting used to the lack of structure, but that’s obviously part of what a beanbag is. Once it settles, it becomes incredibly comfortable. I chose the corduroy version and absolutely love the feel of it it’s soft, cosy, and inviting. My only downside is that I wish the materials were natural rather than synthetic. If there were a fully natural-fabric option, I’d happily pay extra for it. That said, overall comfort and quality are still excellent. It’s simple, cosy, easy furniture, and surprisingly supportive. I’ve even found myself nearly falling asleep on it. If I’d gone for the larger lounger version, I think I could comfortably sleep on it. Because of that, I’m genuinely very pleased with my choice. I’d definitely recommend a beanbag to anyone looking for relaxed, comfortable seating. I’d also consider buying from this store again in the future.. especially once some of the sold-out items are back in stock. I can't be bothered to take a photo its literally as described. Very happy overall. Thank you.

Items are of good quality and as shown. Communication is good. Promptly despatched abd received. I have bean bag and floor cushion in teal. Bean bag bit tricky but fun to fill...needs 2 people to avoid a tsunami ofsmall beads!