Review summary
The quality and design of the tubs and baths receive high praise from customers, often exceeding expectations. Customers are particularly enthusiastic about the jets and additional features, which are frequently described as powerful and a highlight of the product. Customer service is generally reported as responsive, helpful, and supportive, with specific staff members occasionally mentioned for their excellent assistance. Installation is often described as straightforward or easy, and many customers appreciate this aspect. Shipping times are often longer than expected, which can be a source of frustration, although some customers understand the reasons behind the delay. There are also occasional issues with incorrect items, such as headrests or accessories, but these are usually resolved, albeit sometimes after a delay. Some customers mention the need for professional help with installation or note limitations in delivery services.
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Verified
Black freestanding bath
Very nice finish. The black acrylic shines exactly as I thought it would. It is very good quality.
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Delos jacuzzi
You need to improve the shipping times, and it would be great if the carrier could come with someone else to bring the tub inside. The tub itself has the most jets I've ever seen. I already had one and was looking to replace it and I have to admit that this one is has way more jets. I will update you once I get it installed.
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Round shaped whirlpool spa
I’m very happy with the spa overall. The quality is great, it looks amazing with the lights and jets, and the price was excellent, especially with free shipping included. Delivery took a bit longer than I expected (about 10 days), but the product itself fully meets my expectations. I would recommend it.
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No taps were included
I bought the freestanding bathtub in black called Oxia. It looks incredible and fits our bathroom design perfectly. I give it four stars because the taps were not included and you have to purchase them seperately.
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Excellent product! Yes, it is true, it took longer than expected to receive my order. But it is not their fault, they ship it from Spain and customs has been always a nightmare. We're very happy with our purchase. I already advised my mom to buy a new whirlpool bath from them as well. We even got an additional discount for that second purchase. Thank you Laura for all your help and support.
Verified
Great assistance! I even got an additional discount on our order. The shipping was two weeks. I read some comments that it took way longer... so I thought it would be a month or so, but it took a week and a half actually.
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Beautiful design and great deal
I was looking for a black bathtub and I got lucky! I even got it with an additional discount and free shipping.
I ordered this one: https://www.webofhydromassage.co.uk/freestanding-baths/anafe-black-freestanding-modern-bath.html
It has a beautiful timeless design and just looks fantastic!
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Jacuzzi bath for holiday inn
We purchased one Hidra to see if it would meet our expectations first, and it surpassed all of them. We ended up buying two more for our holiday inn. The shipping does take longer than stated. But it gave us time to condition the bathrooms anyway.
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Very good purchase
I didn't expect such a high quality, I'm very impressed. My sister will get herself the same jacuzzi bath but without the glass front which we got. The jets are definitely the outstanding feature. I highly recommend the brand!
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Excelent customer service! You can ask Laura anything! I was impressed. She could even help our electrician! If you read me, you're doing a great job sweetie!
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Nice
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Fair - good product, but longer shipping
The product we got is the jacuzzi bath Delos. It has a traditional design which I preferred, and offers a lot of jets. But it took them longer than expected. I hoped I would get it in 2 - 3 days, or at least in one week. Furthermore, they don't bring inside!
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Beautiful corner bath
I purchased the standard version of the corner bath called Milos for my grandma and she loves it. Please note that the courier does not bring the bath inside, they place it outside and leave.
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Delos Jacuzzi
You don't need to buy anything else. The jacuzzi comes ready to be connected to the mains and inlets, with all the flexible pipes needed, taps, shower and even headrests. It's all included.
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Lovely customer service. We felt very supported.
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Great power! Like really strong jets. When the children use it I only switch on the air bubbles, and they love it too! We got the whirlpool bath Hidra, which was the same size our regular bathtub had.
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Powerful jets. Full power. Sleek design.
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Order #4575 - NNTFGXOSM
No cap, best purchase ever! I'm living my Barbie World goals and the Anafe bathtub ate! @malikastar05
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Jacuzzi Delos Standard in the size 160
Four stars because I got the wrong headrest colour, but they send me the corrrect one asap. My kids love our new jacuzzi.
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Itaca dark wood jacuzzi
You need to get an electrician to connect your jacuzzi to the mains. It doesn't come with a plug. Apart from that, good looking bathtub with all features imaginable.