Review summary
Customers are consistently impressed with the high quality, durability, and luxurious features of the products. Many reviewers highlight powerful jets and additional features like lights, speakers, and saltwater systems as standout aspects. The installation process is noted as straightforward by several customers, although sometimes external help is needed. Customer service receives frequent praise for being helpful, responsive, and supportive, especially when assisting with issues or providing guidance. Many customers mention that shipping and delivery take longer than expected, with some attributing this to customs rather than the company's fault. Additionally, a number of reviews mention issues with receiving wrong or missing items, such as headrests or taps, though the company generally resolves these problems.
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Verified
Jacuzzi bath for holiday inn
We purchased one Hidra to see if it would meet our expectations first, and it surpassed all of them. We ended up buying two more for our holiday inn. The shipping does take longer than stated. But it gave us time to condition the bathrooms anyway.
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Very good purchase
I didn't expect such a high quality, I'm very impressed. My sister will get herself the same jacuzzi bath but without the glass front which we got. The jets are definitely the outstanding feature. I highly recommend the brand!
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Excelent customer service! You can ask Laura anything! I was impressed. She could even help our electrician! If you read me, you're doing a great job sweetie!
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Nice
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Fair - good product, but longer shipping
The product we got is the jacuzzi bath Delos. It has a traditional design which I preferred, and offers a lot of jets. But it took them longer than expected. I hoped I would get it in 2 - 3 days, or at least in one week. Furthermore, they don't bring inside!
Verified
It has more than I thought. Like, I knew that the hot tub came with two different types of jets, because the lady explained to me the difference, but it comes with so much more. Like, the speakers that you can connect your phone with, the fact that you can schedule the cleaning cycle to switch on by its own, the aromatherapy which makes it a complete experience. I'm literally obsessed! All my friends are going to buy the same hot tub!
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Beautiful corner bath
I purchased the standard version of the corner bath called Milos for my grandma and she loves it. Please note that the courier does not bring the bath inside, they place it outside and leave.
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Delos Jacuzzi
You don't need to buy anything else. The jacuzzi comes ready to be connected to the mains and inlets, with all the flexible pipes needed, taps, shower and even headrests. It's all included.
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Custom salt water spa
Very pleased with our saltwater spa
The experience has been very positive overall. The custom hot tub was perfectly suited to our needs, and the saltwater system is so much gentler on the skin. The design is elegant, and it operates quietly.
The only reason I'm not giving 5 stars is because the delivery time was a little longer than expected. Even so, it was worth the wait. Highly recommended!
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Lovely customer service. We felt very supported.
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Great power! Like really strong jets. When the children use it I only switch on the air bubbles, and they love it too! We got the whirlpool bath Hidra, which was the same size our regular bathtub had.
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Powerful jets. Full power. Sleek design.
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Order #4575 - NNTFGXOSM
No cap, best purchase ever! I'm living my Barbie World goals and the Anafe bathtub ate! @malikastar05
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Jacuzzi Delos Standard in the size 160
Four stars because I got the wrong headrest colour, but they send me the corrrect one asap. My kids love our new jacuzzi.
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Itaca dark wood jacuzzi
You need to get an electrician to connect your jacuzzi to the mains. It doesn't come with a plug. Apart from that, good looking bathtub with all features imaginable.
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Quick delivery
I don't know about the other customers, but we received our order quite quickly. They told us 10 to 12 working days, and it got to us in 7... No complaints from our part. Everything was quick and easy. They even call you to schedule a delivery day.
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Anafe Bathtub
Beautiful freestanding bathtub with soft air bubbles. It is exactly what I've been looking for. I feel like a princess!
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Amazing hot tub for an amazing price. It has lights, speakers, you can schedule when it should clean itself... Best purchase this summer!
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Stunning jacuzzi, but long shipping times. I got the freestanding bathtub with the jets. My wife is delighted with the feature. Best purchase of the year!
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Incredible service! The jacuzzi I ordered looks amazing in my space! Would totally recommend.